So you need computer help huh? But seeing someone about computer help is like going to see a dentist or a mechanic, they can tell you something's wrong or what needs to be done but do you really trust they are looking out for your interest and not theirs?! Are you worried it's gonna take ages to get in to see them?! Are you worried about making the mortgage payment AND paying for the computer repair. So if those are your concerns you should take your trust issues and not walk but RUN to go see Tom. He has been helping me out of sticky computer situations for probably a decade now - I trust him implicitly and he will not only go the extra mile but will straight up tell you when you passed the last mile and it's time to just give up. And mourn the loss - of data or documents or computer - with you. Not enough stars to rate Tom, he is one of the good guys. (And if you need a therapist for those trust issues, let me know, have a good one of those too!) read more

I've had two experiences with Tom. The first experience was a couple years ago and I had an external hard drive that failed on me. He was able to skillfully and brilliantly secure the data and retrieve my video files for my documentary project. Recently, I dropped a hard drive in an airport and it was damaged beyond repair. I took it to Tom in the slim chance that he could produce magic. Unfortunately, due to my negligence, it was unrepairable. Tom was able to verify that and did't even charge me. He did offer alternative third-party advice. I highly recommend Chandler Data Professionals! read more

If you are looking for the highest level of customer service from a professional that will dedicate every effort humanly possible to recovering your data and is willing to explain any part of the process along the way, Tom at Chandler Data Professionals is your guy! Tom offers the most comprehensive data recovery possible and will answer any and all questions you have and he even takes the extra time to help get you set up to prevent data loss in the future. I honestly cannot say enough positive things about my experience working with him. He helped recover ALL of my data, which included all of my photos of my kids and graphic design files, everything that is basically priceless to me. I can't express in words how much I appreciate his efforts, Tom goes above and beyond for his customers because he genuinely cares about people - finding service like this anymore is extremely hard to come by if you ask me. If you want to feel like someone truly cares about you and your precious data and if you are in the unfortunate position of an emergency and at risk of losing important data, I highly recommend calling Tom at Chandler Data Professionals. read more

Tom is a treasure. My hard drives had significant damage and he was able to recover them. The entire time they were in his possession he would send me short video updates on his processes, explained how and why he was doing what he was doing and charged a very fair price. 10 out of 10 would recommend! read more

I used the services of Tom at Chandler Data Professionals to transfer mountains of data in dozens of nested subdirectories from my old laptop to my new one. He did an excellent job. All the data made it and the subdirectories were in the configuration I requested. Additionally he set up my external backup drive for auto backups on a timed schedule and then provided a video via text to show how to access the backup data, change backup timing etc. Nice touch! Great level of service and very reasonable prices. He did a professional wipe of the data on my old laptop and then donated it to the local high school for their computer program. Tom is now my guy for computer issues. read more

I was very happy with the service they provided by saving my usb drive I had loaded with important family photos to transfer, the old usb stick was old and I filled it to capacity and it immediately went bad, fried with all my photos on it and gone forever... luckily I made a call to the Data Professionals store that was local and turned it over to them to see what and if anything could be done. About a week later I get a call to come pickup my photos that they were able to recover and save!! They also kept me informed thru the week how the process was going. When it came to old family photos that can never be replaced, I was very worried that they were gone forever, Data Professionals understood and worked very hard to recover them, even calling me after business hours to inform me how the process was going. Totally go to this business if you need data recovery! Very accommodating and transparent. read more

I contacted Chandler Data Professionals after damaging my NAS in a long move. Not only was the entire 1TB of data saved, but Tom helped investigate and resolve problems with the NAS itself. Overall, the service was fast, effective, and saved the important data I did not want to lose. I highly recommend Chandler Data Professionals. read more

Saved my damaged hard drive. Very thorough. Communicated everything he was doing throughout the job. Would recommend.

I was terrified when I lost all my data on my hard drive. Tom at Chandler Data Professionals was a life saver. He patiently explained the process step by step and was able to retrieve all of my data at a reasonable cost compared to other companies. Thank you Tom, I will definitely refer anyone in need of your services. read more

After calling another service first that was downtown and required an expensive two-month mail-in repair service, I called Chandler Data Professionals and found that: --CDP offered local service at a better and lower price --CDP sent a technician to my house to assess the viability of the damaged hard drive --CDP technician took the damaged hard drive to CDP, --CDP friendly technicians who kept in touch with me throughout the entire process spoke, emailed and texted me. --CPD even delivered my recovered dox and pix on a thumb drive with backup thumb drive to my house. --I was able to quickly download my dox and pix to my new computer. The dox and pix were within their seated directories which I truly appreciate. --CDP also offered to permanently erase and destroy the damaged hard drive which they confirmed that they had done so. I am impressed with this company and recommend its services heartily. read more

I ended up having my personal storage drive fail, which included things like tax returns, credit reports, loan documents - overall, critical documents that were no longer in paper form. Chandler Data Professionals was recommended to me by my work's system administrator, who had used Tom's services in the past and was very pleased - sentiments I can echo 100 times over. I called up Tom on a Saturday, and he told me to come on down after I explained what my errors were. Based on his preliminary assessment and my errors, he was not going to sugar coat it and that my drive was severely damaged to the point it could potentially fail during the recovery process. I accepted that and wished him best of luck, and boy did he come through! Tom worked on my data recovery for over five weeks, keeping me updated through videos, texts, calls and emails with the status of the drive recovery. Due to the damage on the drive, both of us were cautiously optimistic as we ran each file type extension, crossing fingers and toes that the drive did not catastrophically fail mid-way. Fast forward to last Sunday: the final verdict was only 38 files completely unrecoverable out of over 160GB of files!!! I was absolutely over the moon with the level of customer service and updates that Tom provided, keeping me informed of the entire process. While I hope I never have to use a data recovery service again, Tom truly worked some magic and I will recommend him to anyone who needs data recovery services in the future! read more

My entire family has gone to Tom for years for our computer repairs/rebuilds and have never been disappointed with the work he does. On top of that, he's very friendly and willing to go the extra mile, such as keeping you in the loop during the whole process as well as answering any questions you may have. Tom at Chandler Data Professionals is the only person I trust to work on my computer! read more

WOW! I knew I had an external backup that probably didn't have much life left, but before I could get everything in order, it failed. I have a Mac, so I took it into one of the local Mac repair places to see if they could recover my data. I am a photographer and had thousand and thousands of images on this drive. The Mac place said it was toast and I needed to send it to California to some big firm to see if they had any luck. Rather than that, I called Tom at Chandler Data Professionals, thinking what could I lose. He got right back to me and had me drop the drive off. He was unbelievable. He recovered all my data and recommended 2 new drives and transferred everything for me. His communication was awesome and his work was spectacular. I know this wasn't an easy task and he had to take the drive apart etc. He will definitely be my go to guy if I'm this dumb again to lose stuff! 10 Stars! As far as I know he does both Windows and Mac stuff. read more

Chandler Data Professionals - Business card - Data Recovery Near Me - Chandler, Arizona

Tom is a super easy person to work with and he does a very good, through job. If for some reason his technology can't help you, he will refer you to someone who can. He saved my skin once (Oh, about 6 or more years ago) and when I had another glitch, (two months ago) I wasn't so lucky and more extensive damage was done than he was capable of repairing. He did refer me to another organization that was able to help retrieve some information and we touched base speculating after. Bottom line, he is very fair and professional. I would never hesitate to recommend him to anyone. Thanks Tom! read more

Never did I not receive excellent customer service at a very fair price. Tom is very personable and the consummate professional, and never rushes you or pushes you to make a repair decision. Even though there are a lot of other computer repair shops in Chandler, this company has to be no. 1 on your list to take your computer too. Thank you Tom! read more

Tom was amazing, incredible responsive, communication was great and he was completely honest with my cost, issues, and hard drive repairs. I am glad I finally found a reliable and honest computer professional in Phoenix. I will always recommend him to anyone with computer needs and he will also be my go to for anything computer. If you need help with anything computer, Chandler Data Professionals is the only place to go. He also send videos explaining the repair/data retrieval process. read more

Tom did an excellent job educating me and keeping me informed of the immense process it took to recover nearly 2 terabytes of data from my crashed hard drive. He used numerous processes to make sure there was no data left uncovered, aggregating the recovery results into one single recovery which was saved to an external hard drive. He also did a great job installing a new internal hard drive into the affected pc and setting it up with the latest OS updates. Due to Tom's attention to detail and processes stemming from his sympathetic 'customer first' approach, I would highly recommend Chandler Data Professionals for their expertise and customer service. read more

I accidentialy dropped my external hard drive and couldn't get my computer to recognize it. I took it in to see if it could be repaired or if Tom could access to the files. Unfortunately, he was not able to access it, but he was extremely nice and offered to look at it for free. He was very knowledgeable on the process and seemed genuinely honest. read more

My computer crashed a week before my board exam with all of my notes and Tom at Chandler Data Professionals was so helpful in recovering all of my data in time to take my test. He was very friendly and knowledgable and did everything he could to provide me with best service. I definitely recommend Chandler Data Professionals and will work with them again if I need any more help with my computer. read more

Tom was such a great guy to work with! My computer completely shut down with a black screen and no cause for the problem. Without appointment, he took a solid amount of his day to make sure my problem was trouble-shooted and solved to the best of his ability. I was thoroughly impressed. Highly recommend to anyone else and their computer/data needs! read more

if i could give Tom 10 stars, i would! I lost my entire month of Feb, 2014 business photos by accidently REFORMATTING the external drive then adding huge amounts of data on top of the buried data! I was told it was next to impossible to retrieve because of severe corruption but CDP never gave up! The data amount was HUGE so it took weeks of attempts but they did it!!!! Thank you Chandler Data Professionals!!!!! read more

We had an external hard drive seize up on us after falling off a PC tower and took it to Tom to see if he could retrieve the data for us. Unfortunately, the damage sustained proved too great to recover, but our experience was still somewhat remarkable. For starters, Tom took the time to thoroughly explain the nature of these devices and potential causes for malfunction and possible outcomes (and their cost). He assessed the hard drive at no cost, which was amazing as I'm sure other outfits will charge for the initial assessment. When we picked up the faulty drive, Tom then gave some very good advice for preventing data loss in the future. If you're in need of data services, I'd highly recommend Tom and Chandler Data Professionals. Personally, I hope I never have to see him again (in need of his services, that is), but if I ever find myself in that situation again, I know who to call. Thanks again, Tom! read more

Normally I don't post reviews, BUT I HAD to for Tom. Tom is a really pleasant guy who REALLY knows his stuff. He has all the equipment and knowledge you would expect from someone who has been in the data recovery business for over a decade. After taking my product to another company (Data Doctors), I wish I had gone to Tom first. Tom not only explained to me the process, but he actually sat me down, showed me what was going on with a quick scan of the drive and explained it all in a way that anyone can understand. Tom works hard and goes above and beyond to attempt to get your data back for you. He also provided me with different options with providing my data, making 2 or 3 different versions which almost no other company would do. All of the things Tom did for me are very time consuming especially when you have a crashed 1 TB HDD like I do that was about 75% full. Even with all of the things going on, it took him about 3 weeks and I got everything back from my drive minus about 30-40 items that were not necessary anyway. I think Tom's pricing is fair for his effort and it's not as bad as what LARGE companies would charge you to retrieve your data. Tom's recovery service was worth every penny and I would recommend him to anyone having data recovery issues! Thanks Tom! read more

I had a wonderful experience and outcome working with Tom! He upgraded the memory and hard drive on my mid-2010 MacBook Pro in less than 2 days. Tom is very knowledgeable and professional as he walked me through upgrade options and conveyed possible hurdles should the original hard drive have damage. I will use Chandler Data Professionals for all my computer needs - thanks Tom! read more

Tom is a very nice, friendly guy who really knows his stuff. He took the time to talk to me and explain my situation without going over my head with complicated computer terminology. I really appreciate his help and highly recommend him. read more

I wish I could give Tom 5 stars and would for his work. I had a drive fail and decided to pay someone to recover it instead of doing it myself especially when I saw Tom's 'special' for $279.95. Tom gave me regular feedback on progress and let me know he was able to recover all but 16 files most of which were not important. Happy was the day when I went to pick up my drive. The disappointment came to when I paid for the work. The $279.95 turned into $895.95. I remember Tom saying it normally would cost much more than the 'special' price. I also remember mentioning to Tom that I was expecting to pay the 'special' price. He never informed me that he would be charging more to recover my data. Anyway, I'm very please with the work he did but disappointed he did not notify me once the 'special' price no longer applied to recovering my data. read more

If you need help with your computer, look no further, call Tom! I have now used Tom twice to help with my computer issues. He is very professional, knowledgeable and trustworthy. He takes the time to completely explain what he has done to repair the uses. Gave me good honest information about computer questions that I had. He completed my job in good time and his price is very fair. I give Chandler Data Professionals my highest recommendation. read more

Tom can work wonders with lost data! He took the time to explain the process, in layman's terms, and he kept me up to date with progress by texting every few days. Even if he's out of your way, don't waste time/money going elsewhere! read more

Long story, excuse my bad English. My external hard drive won't mount on any device. I made a back-up but I still lost 100GB of data. To get my WD external hard drive repaired, I went to 3 places. The first one was closed but it was supposed to open. The second one couldn't repair it but he knew what could be wrong. The third place couldn't repair it either but they introduced Tom to me. After a couple of days I gave it to Tom for diagnosis, I came to his office and he explained everything to me, such as what's wrong with my external hard drive, what would happen if I don't fix it, the steps to fix it, what does each step do, etc. He also told me the risk of trying to fix it. The price is very fair. The tech guy in the second place I went said fixing this kind of problem could cost thousands of dollars because this type of external hard drive is special. Compare to the quote from other places, Tom's quote is extremely fair and affordable. I didn't let Tom to repair it though because I thought the data I lost wasn't worth that amount of work and money. His office is soooo tidy! I've never seen that many hard drives and those hard drives are very well-organized. He also put the internal part of my external hard drive in a anti-static bag. He also wrote the problems on the receipt. Super sweet. Overall a very professional place to go for anybody who has problems with their data. Good price, good service! Thanks Tom. read more

Normally I do not believe in magic, Santa Claus or the Easter Bunny. I may have to rethink this. When i stopped looking at the total number of malware hits I had, it topped 750,000. This is not a misprint. Through my local geek (Net One) i was sent to Chandler Data Professionals. Tom worked for almost two weeks tweaking out every bit of my Quick Books and email accounts that he could. At any point I would have understood him saying that he did his best. It seems my hard drive was fine but my files were corrupted. Kind of like water damage in your file cabinet. My business records and bids were all recovered. As I get older, I try not to become cynical about customer service. Tom has renewed my faith again.Thanks! Now where is that Easter Bunny? read more

Tom at Chandler Data Professionals should be your first call when it comes to data recovery!! After searching for a data recovery specialist in the area I found reviews on some magic worker named Tom at Chandler Data Professionals. After my first meeting with him, I realized he deserved way more than the perfect 5 star rating he had on Yelp! Not only is he extremely knowledgeable in his area of expertise, he was able to explain things on a level that made sense to someone with very little expertise! As he worked diligently to find the problem he would provide me updates on his progress. He offered suggestions and solutions that he didn't even profit from in an effort to fix the problem. He exemplifies what customer service should be. read more

Tom was amazing to work with! He was extremely knowledgeable, thoughtful and thorough. I dropped my external hard drive on our tile floor and knew it was bad when I plugged it in and only heard a faint humming sound and my computer wouldn't recognize the drive. Due to its condition, with my permission, he outsourced it to Desert Data Recovery who was very professional and respectful to my concerns. Unfortunately, the physical damage was too extensive and all data was rendered unrecoverable. I was devastated - over a decade of pictures and documents GONE! When I told Tom that I had deleted the data from my old laptop prior to backing it up on the external HD, he suggested that I bring it in to see if he might be able to recover anything. Turns out that laptop HD was beginning to fail as it was nearly 10 year old, but he worked his magic over the course of a few weeks and recovered over 85 GB worth of pictures! I'm still sorting through everything but I believe he found nearly everything I thought I lost! I'm telling you, this guy is a local miracle worker! He took the time to sit with me and explain every step of the process so that a non-techie like myself could understand. He also went above and beyond to organize the data he recovered into more manageable chunks (multiple folders) instead of just dumping everything into one folder so that my computer wouldn't crash as I begin going through everything. I'm just so happy and highly recommend his business. Tom is trust-worthy, reasonably priced and I promise he will restore your faith in excellent customer service! read more