I bought my MAC laptop from this store last year and was so impressed that I persuaded my husband to purchase his MAC from them too. The fact that I am willing to drive a total of 60 miles to get there is just one indicator of their legitimacy. Their staff possesses expert knowledge in all things computers, and one can even view the world's first ever computer. I highly recommend giving this store a chance, and trust me - I did twice! read more

We have had our Apple desktop at the location and after the first repair, it stopped working. The team addressed the repair and had it fixed. It took quite a few follow ups but the manager addressed the issue and took care of the repair cost. We have had phones and iPads repaired here also with no issues. Would recommend taking any of your electronic needs to the team! read more

Came in here assuming to get the battery replaced on my son's iPhone 6, but it turned out it was more of an IOS problem. I left the phone with Sierra while I went to pick up my son from school and came back to it all fixed! It took her about 30 minutes or so. She's amazing! Easy to deal with, great customer service and very thorough. I'm glad I came I'm here instead of the Apple Store. Thanks again Sierra! read more

Issues have been worked out with management, this place is good to go for repairs they stand by their work.

Just returned from Experimax Chandler (Ocotillo and Arizona Aves). I bought an iMac for my 90 year old mother a couple of years ago here and it was a great experience. Fast forward 2 years and my MacBook Pro laptop suddenly had major software issues and most all of my email folders were gone. I did have backups but for some reason the folders didn't reappear with a couple thousand emails I had over the last 5 years. After a few days of trying to do the restore and rebuild myself, I was ready to give up and thought of Experimax. I stopped in to Experimax and show the expert there screen shot of the email folders that were "lost" and not retrievable from my backup. Incredible service. They did the complete "wipe and restore" and it's PERFECT now. All emails were properly restored! If you need a new/used Mac product or like me, if you need some valuable service, check out Experimax. Fast, reliable and thorough work on Mac products! read more

Very professional fixed my problem quickly. would recommend him anytime. I had an iphone problem of charging and fixed quickly

I've gone to them twice for phones, an android and an iphone. Both times the service was outstanding. They are friendly and take your problem seriously. read more

Sold my old MacBook here which was quick and easy. I listed the MacBook on Facebook marketplace and they messaged me. They made a fair offer and didn't try ti undercut it when I arrived there. They do a quick check to make sure everything was good with the MacBook and then had the check cut and I was on my way out the door. Quick and easy. Side Note: I did have to wear a mask while in the store and they also have the staff wear a mask and behind a protective shield. read more

Great service, quick and efficient. Explaining the work to be done and doing it right was the most important. read more

Fast friendly service . Same day service . I called told me to come right in they would help me . Fabulous amazing service .

EXPERIMAX CHANDLER, MUAZ AND SYED ARE THE BEST!!!! I am practically clueless when it comes to any and all things technically advanced with my Mac. I am not so sure I would even be so generous as to say 'advanced', as I cannot tell you the sheer number of times I have called or gone into to consult Muaz, from the littlest to the biggest issue, from figuring out how to get my YT Music to not bill me on the Family plan when I am by myself, to actual other related Mac computer issues. Muaz has always me helped in a NY minute, is as kind and professional as can be! IF YOU ARE LOOKING FOR KIND, GENUINE, PROFESSIONAL PEOPLE WHO WILL HELP YOU WITH ALL THINGS MAC, PLEASE LOOK NO FURTHER! They have been helping me for YEARS and ARE THE BEST! When I need a new computer I will be going to see them because not only do they care, they know what they are doing and to me are practically the kindest people on earth I have been privileged to know. God bless you, Guys...Thank you again because you offer THE BEST CUSTOMER SERVICE IN THE WORLD AS FAR AS I AM CONCERNED AND THEREFORE DESERVE ONLY THE BEST COMING BACK TO YOU! read more

Great service and was fairly quick.I would definitely return if I needed them again only reason why I'm not putting five stars is because they did not call me product was ready I called and they told me it was ready four days ago ‍.... Not a big deal though I was just in a time crunch. All in all everyone was very helpful , honest and friendly read more

I frequent Experimax with all my Apple purchases and repairs. They are extremely friendly and reasonable with prices and trade ins. They also take the extra time to explain and answer any questions we may have with our devices. Happy to have them in our neighborhood. read more

I have twice used Experimax, once for an Iphone problem and once for my PC and cannot say enough good things about their service, courtesy and general helpfulness. They were prompt, quickly solved my problems, and explained the solutions in terms I could understand, despite my lack of computer literacy. read more

My family and I come here anytime we have an issue with our devices. The staff is friendly, extremely knowledgeable and very thorough. They have helped us countless times with a wide range of problems including cracked phone screens, computer battery issues, glitching iPhone screens etc... Most recently they fixed my very old MacBook that had crashed. They went above and beyond when I got it back, as they helped me set up a new Apple ID and connected it to my computer and phone, while also answering every little question my dad and I had. My computer is now running smoother than ever and feels brand new! read more

I came in without an appointment for a new screen and battery and got my phone back within the same day. Not only did they fix my phone quickly, prices were reasonable and the employees were all nice! I'll definitely be back here if I need any other repairs :) read more

I've been waiting on a repair of my iPad for a while. Or, a while in comparison to what was told to me. It was an issue with the charging port (they said that, at least-) but that they'd need to run diagnostics. I came in the estimated two days later, as they said it might take because this iPad was important to me and my work, to check in because I hadn't heard anything. They hadn't even started yet, nor did they run the diagnostics at all. I asked them about it and they said that the engineer working on it would call me that night. The engineer did not call. I can understand being busy, but it's incredibly frustrating for me as someone who NEEDS this repaired quickly. I did add a star for the price and because I do think that this situation is partially due to my own anxiety, so take that as you will. But yeah, I'm not sure if iPad repairs are a priority here. I cannot say I know the internal workings and I GENUINELY don't want to be a Karen about this, but estimated times for non-screen repairs seem to take a lot longer than they're willing to say. I just want answers and honesty, man. read more

Awful. They still have my daughter's phone. They haven't been there the three times in the past 2 days to pick it up. They are not there even though their hours say they should be. No answer on phone. Nothing. So, terrible customer service. Will never go back. Hopefully we get the phone back. Updated: we got the phone back in time. Management in transition plus a family emergency at the time. read more

Amazing and efficient service done by Muaz on my iPad repair! Also did a great job with my iPhone screen protector! I would highly recommend Experimax to everyone :) read more

I needed a part replaced for an old phone and Muaz was able to get it done in hours as opposed to days that other places said it would take.

I had a problem with my IPad and walked into the Chandler location. They immediately saw the problem and fixed it in about 30 seconds and on top of that it was no charge. Give Experimax a try. Great service. read more

Needed someone to replace my screen on my iphone and replace the camera in the phone as well. I checked Yelp and saw Experimax had great ratings, which is why I chose to go there. I can definitely see why they have those ratings. Their customer service was OUTSTANDING! The techs were friendly, courteous, and knowledgeable. It was a quick fix..and I had my phone back in about an hour. It looks and works great! A+ service! read more

Excellent service. I took 2 phones in the have the screens repaired. It was a very quick repair and reasonably priced.

Syed was polite and the cost for the repair was very reasonable. He repaired my mini iPad in less than 30 min.

The bomb. I use Experimax in houston and needed a repair in Phoenix in a hurry. These guys crushed it in true Experimax form. Thanks a bunch. I'll always be a client. read more

My screen was so damaged and even my home button was broken. I dropped it off here and a few hours later it was done. they only charged $79 for my iPhone 7 Plus and they did an amazing job!! I'm definitely coming here for any future repairs. If you want your repairs done quick and affordable and done correctly the first time, I recommend this store 100% read more

Went above and beyond, staying late to fix my phone screen.

Would definitely recommend Experimax. Syed replaced battery on my iPad back in November and it stopped working while I was out of country. Took it back to him and he replaced battery free of charge. read more

I fought stability issues with my iMac for 2 years. With multiple trips to Genius Bar and some very data destructive steps from Apple that did not help. Took it to Experimax and they were not only able to diagnose the issue, but knew how to open the iMac they repaired the power supply. I had some follow up questions and such and they were again very helpful. They will definitely be my go to. read more

Awful business. I was selling my computer privately and I guess the owner wrote to me on Facebook to buy it. He said he would give me $400 and made me drive 40 minutes to his store. Of course when I got there they removed their offer. DONT BUY COMPUTERS ONLINE IF YOU CANT HONOR YOUR OFFER. Will tell everyone of my awful experience here. DO NOT BUY FROM HORRIBLE BUSINESS PEOPLE. read more

Even though we didn't utilize their service. The staff member was quite knowledgeable about the issue with my sons iPhone. Suggested other avenues that might work before actually working on the phone. read more

My husband shattered the screen on his iPad, while needing it to work from home. Experimax repaired it in two days for a reasonable price! Excellent and speedy work. read more

I can't say enough good things about these folks. I'm 75....and even though I'm not a TOTAL loss when it comes to computers/iPhones etc I'm "challenged" to say the least. I've received EXCELLENT help at the Chandler store. Never felt rushed, never felt my questions were "stupid." On the contrary...I received help, answers, patience. I always left with my questions answered, and everything working perfectly. Great.....GREAT place! read more

I would give no stars if I could. Terrible experience. I was offered by the owner to buy my broken iPad for $200. I discussed it all with him over the phone. We were all good to go, then I drive 40 minutes to his store where someone else I've never spoken with meets me and tries to lowball me an offer. I completely wasted my evening driving and hour there. This is unacceptable and not how you handle business. If you don't have the decency to run an honest business... then don't run one. Would never recommend this place to anyone. This is the most pathetic business I've ever seen. Save yourself and anyone you know and never go to this establishment. read more

I've never needed a phone repair before, but let me tell you Experimax takes care of their clients. Syed got back to me within 12 hours of my request. Bringing the phone in they didn't have batteries on hand (they typically do, and I could only imagine a better customer experience), but they still got me taken care of less then 4 hours. They stepped up and went, and got a battery for my phone. Now that's customer service! Phone returned in perfect condition. Couldn't be happier. I recommend to anyone in the area that needs a repair. read more

I cannot recommend the Chandler Experimax location enough. I was having some virus issues on my Mac, and also needed help backing up my files. I was helped by Maz, who was so knowledgeable about the issues and was patient with me as I asked questions. He solved all my computer's issues, and took extra time to update me throughout the day and show me how to prevent errors in the future. If you have any computer/phone troubles, this is the place to go. read more

Amazing customer service. I called to order my battery replacement for my Samsung note and they had it ready when I showed up on a Friday. I was told that I wouldn't have my phone till the next day but the son's owner had it all done a few hours later. Highly recommended. read more

I walked in for an iPhone screen replacement and it was done in 30mins. 1/2 the price of the Apple store Quote plus so much less hassle. I highly recommend. read more

I came in today hoping to get a quote on my old iPhone that I've been wanting to sell. I walked in after another customer and there were no workers in the store. After waiting nearly 10 minutes without being helped or seeing a single employee, yet hearing them talk in the back, me and the other customer walked out. I won't be returning and will definitely be taking my business elsewhere. Please just teach your employees better customer service this was a waste of my time. read more

My daughter dropped her phone and busted the screen just in time for out Memorial Day weekend trip out of town. Called up Experimax Chandler and they said they had the parts and the time. Took it over and phone was fixed like new in 10 minutes. They even threw in a new screen protector! Great people, great service and a great price. Highly recommend. read more