Amazing customer service, came in for a phone not charging due to debris blocking the charging…read moreport, the technician looked at it and had it fixed in 2 minutes! And didn't even charge us at all, would recommend coming here for your repairs; friendly staff and good service 5/5

Got mixed estimates of how long it would take to replace my phone battery. I was told 15-30 and it…read moretook an hour. Their quote beat out everyone else, and service was alright, but it may be on its way down. They have pre owned iPhones for sale, but not more than 10-15 at a time. Cool place to check out, but not very uptempo in terms of service.

Mitch is such a wonderful business owner and tech guy. In 2021, he gave me a suggestion. I returned…read morethe old laptop to Costco and bought Asus. After 2+ years. Asus' cooling fan has been acting up. Just today, I called Mitch. He sent me a link to buy the fan. He didn't find an installation video and recommended DIY and asking him questions if necessary. Mitch's service is invaluable. He didn't charge me consultation fee. Truly appreciate his immediate insight and great willingness to help.

Had another occasion to use the services here and again have to say I would recommend Nu-World…read morewithout hesitation. Had a monitor issue and Mitch helped me find the right solution. KUDO's!!!

Tom is a super easy person to work with and he does a very good, through job. If for some reason…read morehis technology can't help you, he will refer you to someone who can. He saved my skin once (Oh, about 6 or more years ago) and when I had another glitch, (two months ago) I wasn't so lucky and more extensive damage was done than he was capable of repairing. He did refer me to another organization that was able to help retrieve some information and we touched base speculating after. Bottom line, he is very fair and professional. I would never hesitate to recommend him to anyone. Thanks Tom!

So you need computer help huh? But seeing someone about computer help is like going to see a…read moredentist or a mechanic, they can tell you something's wrong or what needs to be done but do you really trust they are looking out for your interest and not theirs?! Are you worried it's gonna take ages to get in to see them?! Are you worried about making the mortgage payment AND paying for the computer repair. So if those are your concerns you should take your trust issues and not walk but RUN to go see Tom. He has been helping me out of sticky computer situations for probably a decade now - I trust him implicitly and he will not only go the extra mile but will straight up tell you when you passed the last mile and it's time to just give up. And mourn the loss - of data or documents or computer - with you. Not enough stars to rate Tom, he is one of the good guys. (And if you need a therapist for those trust issues, let me know, have a good one of those too!)

10/10 Ben was absolutely outstanding, I paid the extra fee to watch / build my gaming desktop with…read morehim. I've always been etch a sketch with private repair from other states, but Ben handled everything amazingly and took good care with my parts. Made sure components would go to boot before even putting the build together 10/10 highly recommend, would trust leaving anything with him for future repairs and builds of anything within his capability. They also provide military discounts as well so that was a nice bonus! Couldn't have asked for better service.

Fair price for computer rebuild. Good recommendation on parts I hadn't thought of and done when…read morepromised.

I spilled some scotch that splashed on my 2015 MacBook Pro keyboard. The computer would start and…read morethen shut down. Communication and service was great with Ted. We scheduled a diagnostic home visit. He provided an honest assessment on what I needed for the repair explaining and showing the area on concern. I ordered parts on eBay with his assistance because he didn't have the logic board readily in stock which would have cost more. Once I receive the items, he will come back to repair. I had another MacBook Pro I asked if he could look at because the tracking mouse pad didn't work. He did another diagnostic and fixed the issue. He didn't charge me for another diagnostic. That's superb customer service! I am very satisfied with his service and expertise thus far. I highly recommend.

Took multiple times computer for repairs. spent hundreds of dollars and computer still doesn't…read morework. Try contact last few times but no more respond. Bad experience. Don't recommend

These guys have done extra work on my computer several times, and each time I have taken laptops in…read moreto get them diagnosed or ask questions, these guys have charged a minimal amount. By comparison, there is a computer repair place between Wal Mart and Fry's at Warner & Alma School. Those guys are horrible. They tried ripping me off on a used power cord. They charged some poor guy $180 to reload Windows while I was there, and add a virus protection program, which could have been downloaded for free from Cnet. Those guys are rude there too, unbelievably rude, so never go there. As for Bits and Bytes at Alma & Elliot, these guys have undercharged me many times. They've fixed problems for me in a short amount of time, and have several times gotten my laptop back to me fixed by the next day. I had some exams coming up at ASU and these guys saved my ass bigtime when I had gotten a replacement laptop and needed it fixed. The guys there know everything and anything about software programs, different kinds of components, how to quickly diagnose things that freeze up or slow up your computer. You can take an older computer to them and they can speed it up like it is new, it is amazing. If you go to Geek Squad, or the Apple repair place, or Fry's Electronics, they always start off by charging you an obscene amount of money to diagnose your computer, then they make up things you need that you can just download for free from Cnet. This Bits & Bytes is independently owned, and they do lots of different things, even help companies with cyber security, so they don't only make their money off of computer repairs. This reduces their motivation to rip people off, so they don't do it. When you walk in you see a few laptops that are for sale that are used that they have fixed up, and they are always great deals. But that's all you see. They don't have a bunch of junk everywhere trying to sell you useless crap. Everything about what they do is straightforward and honest and very very simple. These guys have never ever let me down. I even called them after I screwed something up on my laptop, and they told me over the phone what to look for to fix it, and I did. They have been that cool with their service. In fact, it is that kind of service that you literally never get anywhere unless it is an independently owned place, and you're dealing with honest people who really enjoy what they do. It is very rare. Since my first visit there over a year ago, I have been there a few times. I had my sister go there and she's been back there a few times, and has sent her friends there. One of my buddies, Nick, who is a physics major who had an exam coming up, and who is also pretty good with computers himself, ended up running into some kind of memory problem that froze up his system. I sent him to Bits & Bytes and these guys literally fixed his computer that day and he was able to get his computer back before his exam and finish his work. They even walked him through how his virus program went crazy and started replicating files or something, and they showed him how to fix it. They didn't even charge him for anything except I think $43 for the little bit of time it took them to fix it. He was pretty impressed and they saved his ass just like they did mine. I will never go anywhere else. This is the only place you should take your computer equipment if you want honest and speed and great service, but don't want to ripped off.

Amazing Place, great location and the owners are extremely knowledgeable. My computer was shot. I…read morecouldn't even get online or access any of my files or programs on the computer. They were able to restore my computer and they were able to save all of my files and programs and put them back on no problem! My computer was done within a day! Works and runs like brand new! Very reasonable. I would highly recommend them!

Sean is a one man shop who fixes computers in between his main job: being a father to two young…read moresons. Disclaimer: Sean is in the process of moving his storefront from Tempe to Gilbert and is running a pickup/drop off service. I offered to meet him halfway as his location was around 20 minutes away and he was very grateful. I am not one to typically leave reviews, however Sean was so kind, well meaning, respectful, and gave me live updates about how the repair was going. This was the best customer service experience I have ever received in tech. The apple store quoted me at $1300 and sean completely repaired my water damaged 2017 macbook pro and was able to recover all of my data for just $400. My computer was under reasonable use conditions and slightly dirty when I gave it to him. He returned it back in sparkling condition having cleaned thoroughly the interior and exterior. He even cleaned my dusty fans even though they had nothing to do with the repair. Above and beyond service. 5 stars

Sorry for the late review Sean! I am a telecom worker and needed my three computers fixed in…read moremultiple ways in a hurry. Sean was very reasonable and trustworthy. The only problem now is that I am no longer working in Phoenix and really wish I could have him over in L.A I can guarantee that Sean will be the best option for anything you need, so look no further!!!

My parent's computer was on the struggle bus, and my dad was this close to throwing it out the…read morewindow. Enter Chandler Computer Repair, they responded faster than their laptop has ever loaded anything. Not only did they troubleshoot the issue like pros, because they are, but they also helped them sort through a small army of potential new computers like a tech-savvy fairy godparent. They didn't try to sway them with their computers or confuse them with jargon. Instead, they made sure the computer they chose (from the store they chose), would actually keep up with their needs (and, hopefully, not start smoking when dad opens too many tabs) and provide the value they wanted. If you want honest help, fast service, and a little sanity during your tech crisis, these are your people.

Josh W installed some Alexa Echoes and a Ring doorbell in my house. He did a wonderful job and…read moreexplained his activities each step of the way. He even suggested ways to make my household Echo/Ring experience more fulfilling. I would highly recommend Computer Repair Service for all of your computer related needs.