Excellent service ! Quick turnaround Dakota is very…read moreknowledgeable...highly recommend. Great location as well.

Dakota is very knowledgeable and helped us choose our laptop computer to setting it up! Fast…read moreservice and a pleasure to work with!

Great place with great customer service, Will definitely be coming in for all my PC needs. THANK…read moreYOU Meta PC

As a gamer with a busy schedule and little computer knowledge these people were great. I believe…read moreConner and Dominic helped me out in diagnosing, replacing and upgrading my PC after my power supply died. I record games like Beatsaber with mods, Overwatch, and Apex legends on my new Ember Frost. The location was clean and provided water and soda. They were very polite and would answer my questions in a lingo I would understand if I asked. They're semi-accessible, no bathroom but a mobile aid user can enter/exit and they will help you carry your PC. Overall very accepting and helpful!

Mike is great to work with. I had him check my work PC for a hard drive problem. Unfortunately it…read morewas old and damaged and was not able to recover my files, but was able to update my computer to a windows 11 and it is running great. Will use Mike in the future.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Mitch is such a wonderful business owner and tech guy. In 2021, he gave me a suggestion. I returned…read morethe old laptop to Costco and bought Asus. After 2+ years. Asus' cooling fan has been acting up. Just today, I called Mitch. He sent me a link to buy the fan. He didn't find an installation video and recommended DIY and asking him questions if necessary. Mitch's service is invaluable. He didn't charge me consultation fee. Truly appreciate his immediate insight and great willingness to help.

Had another occasion to use the services here and again have to say I would recommend Nu-World…read morewithout hesitation. Had a monitor issue and Mitch helped me find the right solution. KUDO's!!!

I am a computer hobbyis, not an expert but I know a bit and I've got to say…read more. Eric Barnes was incredible! my home build pc was in jeopardy and stopped posting after a botched cleaning, by me. Eric troubleshot with me under a limited time crunch, about 90 minutes of no posts. in the end the diagnoses of a bad motherboard was determined. the part was replaced, by me, and I'm back in business. not only was Eric knowledgeable but personable as well. making the experience educational and fun and fast. thanks again Eric! and good hire Karl I definitely recommend this company!

This was the first time using this company and Eric was the technician assigned. He was prompt as…read moreto the arrival time, polite and professional. He did a thorough review of my laptop, made recommendations, all the while walking me through it all. Very nice young man and will definitely use this company again, asking for Eric specifically. Giving the company and Eric 5 stars in satisfaction.

On time, easy going, set up my new computer and my other devices quickly. Very reasonable.read more

I can't say enough about Rob. My computer was running as slow as molasses. It literally took over a…read moreminute to open a program. I ran every diagnostic and optimization application I could find. I had the Windows Auto Update button clicked on and was getting updates. So the next step was going to be to blow my brains out! Fortunately, Rob came to the rescue. He remotely took over my computer and began working magic. First, although Microsoft said Windows was up to date, it was actually years behind. He changed settings, deleted unneeded programs and processes, and pretty much did major surgery over the internet. My computer is running like new! The cost was a very reasonable $75.00. I would give him more stars if I could.

John is a super star!! He fixed an email issue and an issue I was having with Google as well, all…read morewithin an hour. I'm extremely happy with the results and would highly recommend the PC Guy to anyone that needs help with their computer issues.

John was VERY helpful and kind and generous. I would very very highly recommend him to other people…read moreneeding the help of a true wizard that also happens to have great people skills.

They do a decent job diagnosing issues with computers. I have taken two desk tops up there, my…read moredaughters and my neighbors. Although they can diagnose issues, when they found a virus on my daughters they couldn't clean it off because they didn't have a program to do it. On my neighbors computer, she said she only used it for basic tasks but while they couldn't anything wrong with it beyond being slow because it was old, the guy there helping us said they could build her a custom one from scratch for about fifteen hundred bucks which would be great for gaming. She was there with me at the time and said she's in her seventies and doesn't game, so she doesn't need anything more than being able to pay bills online. He said but it's a deal because she can upgrade it as needed. I suggested she just get a basic laptop from Costco for a quarter the cost. Update: The local district manager reached out to me after I wrote my review this morning. He expressed concern over my review and we discussed the particulars of my visit so that he could discuss them with his team to ensure misunderstandings between store employees and customers are addressed appropriately in the future. It was nice that he reached out and didn't just ignore a complaint but actually treated me like a human being and listened to what I had to say, which isn't something you get a lot of anymore.

I dropped off two computers on a Thursday....Tried to pick up on Saturday. I checked the website…read moreand it said open at 9:00...I went at the opening time only to be told by the cell phone guy that they did not open till 10....after frustration since i had a busy day...I ran a few errands and when I returned I had an accident in the parking lot...not DD fault but I was upset when i went to get computers. The guy who gave me the computers was extremely rude after i recommended they change thier opening times on line. His quote was "I am not apologizing for working my hours" I did not need to be treated so rudely so that is it for me. Their are plenty of techs out there who maybe have some ppl skills.