Helped me out with a broken screen, perfect repair and price…read more Only downside - and this is very minor - is that it was a bit hard to find his shop at first. Now that I know where he is I'll be returning it and when I break my phone screen again.

Quick response on the app and to follow up questions. Convenient location and great value. Thanks!read more

Our WiFi was almost nonexistent....the signal was sparse and elusive at best. I'd pray for moments…read morewhen I could piggy back on the neighbors WiFi but hunkering down in my backyard with my IPad and blanket late at night caused some pretty serious suspicion from both my neighbors. We tried a number of methods to solve our networking issues. strategically placing TVs, games and screens in "HOT" locations. We purchased extenders and the Netgear batwing 8000X super modem that is so powerful it might cause mutations and be illegal in other countries. Soon The west side of the house was deemed the Black Hole of WiFi death. After some research we hired Data Doctors. THEY ARE Amazing. The fixed our WiFi added hot spots throughout the house and set up the kids network from the adults so that I can snack down their WiFi at a moments notice! No more waiting for things to load or download or print! I'm having to kick the neighbor kids off our WiFi now! No more black hole of death!

I hope I won't get anyone in trouble, but the reason for this great review is the advice I got over…read morethe phone. I can't remember who I talked to, but I told him what I was thinking about changing out my own failing SD hard drive on my laptop because Dell told me they no longer support the laptop. He told me Data Doctor prices, what else would go into it (e.g., getting Windows back on the computer), and that if I couldn't do it myself, Data Doctors was there for me. He didn't exactly tell me to go for it, but he definitely gave me the confidence to know I was on the right track. I was able to save myself 100s of dollars by doing it myself. So, if I ever CAN'T do it myself, I'm definitely going to Data Doctors because this experience really spoke to their integrity and the type of business they run. Thank you!!

Tom is a super easy person to work with and he does a very good, through job. If for some reason…read morehis technology can't help you, he will refer you to someone who can. He saved my skin once (Oh, about 6 or more years ago) and when I had another glitch, (two months ago) I wasn't so lucky and more extensive damage was done than he was capable of repairing. He did refer me to another organization that was able to help retrieve some information and we touched base speculating after. Bottom line, he is very fair and professional. I would never hesitate to recommend him to anyone. Thanks Tom!

So you need computer help huh? But seeing someone about computer help is like going to see a…read moredentist or a mechanic, they can tell you something's wrong or what needs to be done but do you really trust they are looking out for your interest and not theirs?! Are you worried it's gonna take ages to get in to see them?! Are you worried about making the mortgage payment AND paying for the computer repair. So if those are your concerns you should take your trust issues and not walk but RUN to go see Tom. He has been helping me out of sticky computer situations for probably a decade now - I trust him implicitly and he will not only go the extra mile but will straight up tell you when you passed the last mile and it's time to just give up. And mourn the loss - of data or documents or computer - with you. Not enough stars to rate Tom, he is one of the good guys. (And if you need a therapist for those trust issues, let me know, have a good one of those too!)

I had a corrupted SD card from a recent vacation, and all my photos were on there. I sent it to…read moreSalvageData, and within days, I had all my pictures back. Couldn't have asked for a better experience.

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

I spilled some scotch that splashed on my 2015 MacBook Pro keyboard. The computer would start and…read morethen shut down. Communication and service was great with Ted. We scheduled a diagnostic home visit. He provided an honest assessment on what I needed for the repair explaining and showing the area on concern. I ordered parts on eBay with his assistance because he didn't have the logic board readily in stock which would have cost more. Once I receive the items, he will come back to repair. I had another MacBook Pro I asked if he could look at because the tracking mouse pad didn't work. He did another diagnostic and fixed the issue. He didn't charge me for another diagnostic. That's superb customer service! I am very satisfied with his service and expertise thus far. I highly recommend.

Took multiple times computer for repairs. spent hundreds of dollars and computer still doesn't…read morework. Try contact last few times but no more respond. Bad experience. Don't recommend

Was told last Thursday that they would be able to hook up my phone and run a diagnostic in store…read more Spent 45 mins on the phone with the guy at the W Ray Rd location, which I know because I confirmed their phone number in my call log. So I delayed my Apple appt, drove out of my way, lugged my baby in for the man to tell me apathetically they "don't do anything with phones".

If I could rate NO STARS I would do it. THIS PLACE IS OVERPRICED AND PROVIDES VERY POOR SERVICE!!!…read more I have 2 experiences at Data Doctors, and BOTH of them are poor: 1) My hard drive on my HP froze up. Took my pc to another vendor who diagnosed it FOR FREE. They told me the fee would be about $1k to fit it, but said they could retrieve all my data. Since my employer was going to pay for it, I decided to take it to Data Doctors because of the reviews I had seen, and since they have so many locations around town. When I took my pc in, it was a $100 NON-REFUNDABLE fee just to look at it, and they had my pc for several days before telling me they thought they could retrieve my data for about the same price ($10 higher than the other vendor). Since the $100 was non-refundable (and would apply towards the cost to fix) I decided to go with Data Doctors - BIG MISTAKE. DD told me it would take 2 weeks to get my pc fixed - it took nearly a month and most of the updates I received were at my urging on wanting to know what the status of my case was? Once the month came and went they told me they could NOT fix my pc. I told them how dissatisfied I was with their service and they refunded me the $100, which was rightful due to all the time they had my pc and my status-finding efforts. That is the one good thing I could say. 2) I got a new pc (Sony Vaio) and inserted an adapter which I thought would fit okay (it fit into the above HP) but turned out it didn't. Again went to Data Doctors to get help removing it. The counter rep there was not helpful at all - he wouldn't even touch it - said I would need to leave it there for a $100 minimum fee and said they would try not to damage my pc(?) I was quite disgusted and I left. I realized at that point that Data Doctors is not there to help, they are in this business to MAKE MONEY, and they don't care about the customer (at least not this one). After I left Data Doctors I did a Google maps search and found another vendor close by - WHAT A GREAT SURPRISE! I walked in with my Vaio and within 15 minutes the owner had removed the adapter from my pc with very little effort and - NO CHARGE. I will never go to Data Doctors again. The other vendor gave me his best effort and set me on the road again, and I very much appreciated his time and his appreciation of my time in stopping by. Whereas Data Doctors never thanked me, they only wanted my money, and certainly not my respect or my loyalty.

Excellent service, friendly, and did an amazing job getting my laptop running better than new,…read moredefinitely recommend

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Amazing customer service, came in for a phone not charging due to debris blocking the charging…read moreport, the technician looked at it and had it fixed in 2 minutes! And didn't even charge us at all, would recommend coming here for your repairs; friendly staff and good service 5/5

Got mixed estimates of how long it would take to replace my phone battery. I was told 15-30 and it…read moretook an hour. Their quote beat out everyone else, and service was alright, but it may be on its way down. They have pre owned iPhones for sale, but not more than 10-15 at a time. Cool place to check out, but not very uptempo in terms of service.

Sean is a one man shop who fixes computers in between his main job: being a father to two young…read moresons. Disclaimer: Sean is in the process of moving his storefront from Tempe to Gilbert and is running a pickup/drop off service. I offered to meet him halfway as his location was around 20 minutes away and he was very grateful. I am not one to typically leave reviews, however Sean was so kind, well meaning, respectful, and gave me live updates about how the repair was going. This was the best customer service experience I have ever received in tech. The apple store quoted me at $1300 and sean completely repaired my water damaged 2017 macbook pro and was able to recover all of my data for just $400. My computer was under reasonable use conditions and slightly dirty when I gave it to him. He returned it back in sparkling condition having cleaned thoroughly the interior and exterior. He even cleaned my dusty fans even though they had nothing to do with the repair. Above and beyond service. 5 stars

Sorry for the late review Sean! I am a telecom worker and needed my three computers fixed in…read moremultiple ways in a hurry. Sean was very reasonable and trustworthy. The only problem now is that I am no longer working in Phoenix and really wish I could have him over in L.A I can guarantee that Sean will be the best option for anything you need, so look no further!!!