I have to say- this is my second time using ORCA's services and hands down, if you use anyone else for your IT needs, drop them and switch! Joe, the owner, is super knowledgeable, prices his services and products fairly and above all else, is super patient. I'm what they call "computer stupid" and the inane questions I've asked him were met with genuine care. He truly loves his job and it shows with everything he does- he is super prompt in his responses ( both text and email), and explains everything thoroughly as to leave no doubt to what you're purchasing. This company is FANTASTIC, and the owner is even better.... thanks for all that you do! read more

I recently had a hard drive issue on not one, but two laptops at the same time. Joe salvaged my data and got both machines running and looking like brand new in a VERY short time. AND, he gave me a fantastic warranty for both hard drives. I highly recommend Joe! You can bet that he is going to be my first call on any future computing issues. Thank you Joe! read more

These positive reviews aren't joking! Joe is definitely the guy to go to if you're needing assistance with your computer issues. I needed a hardware replacement and repair, and he gave me a very quick turn around estimate and even over delivered on that and had me setup in half the time he had promised! Joe is an all around great guy and deserves all the praises he gets here, as well as the business you potentially have for him. You won't be disappointed. read more

Joe was great! Diagnosed the problem and put in extra effort to recover priceless data. Will call him again next time I need a computer fix.

Joe with Orca IT Solutions was incredibly knowledgeable and efficient when repairing my Laptop. Originally he gave free troubleshooting advice over the phone to rule out more simple issues. Then he took a look at my laptop and had an answer for my situation in minutes. Highly highly recommended. read more

Highly recommend Joe and Orca IT solutions. I was contacted within 10 minutes of leaving a request for contact. Joe was very helpful in educating me on what equipment I needed and where I could buy it quickly. He had a late cancellation, contacted me to see if I would like the slot. He arrived in a mask, maintained social distance during the appointment. One of the computers he worked on was my 6th grade sons. Joe was patient, answered his questions, and showed him every step that was taken. In addition, the other household computers were all tuned up (bloat ware removed, defrag, and Windows updates installed). read more

Joe was AMAZING! had my laptop fixed RIGHT away! I was unable to drop it off and Joe came and picked it up for me! knew exactly what the problem was when I explained it and had it back to me sooner than I expected! I will only call Joe for any future issues and told my parents next time they have an issue with their computer to take it here! thank you for the above and beyond customer service and computer knowledge! read more

Just when I needed my MacBook the most, so that my kids could work on their daily "home school" assignments, it decided to go bad. Nothing I did was helping and so I desperately reached out to a few IT guys here in the east valley and found Joe at Orca IT Solutions. Joe was great. He immediately told me what he thought it may be based on my description of the issue and offered to pick it up at my house, take a look at it and tell me what he thought. 24 hours later (maybe less) he had it back to me and I was very happily surprised. Not only was the repair completed at a fair price, but the customer service and friendliness were an added bonus. I highly recommend Orca IT Solutions should you need any IT help. Thanks for your help Joe. read more

Joe was very helpful. I was in a crunch with a failed hard drive and he picked up right away and came to my house to pick up my computer. He ordered a part online and had it delivered same day and my computer was fixed by the end of the day. Would recommend to anyone. read more

Not being the most tech savvy individual it can be a little nerve racking to have to hire an IT company. Not knowing all the ins and outs of it all can put you in a situation of easily being ripped off, spending lots of money on unnecessary repairs. This was definitely not my experience with Joe from Orca IT! He was very quick to respond to me and able to get my business back up and operating in no time. I HIGHLY recommend this company for any of your IT solutions. If you want to confidently hire someone to get the job done, give them a call. I'm glad I found them! read more

Holy batman! Joe is FAST, FRIENDLY, HONEST, AFFORDABLE, KNOWLEDGABLE, & did I mention fast!? Moments after I sent him an inquiry about 40,000+ pictures that I had lost on my external hard drive (cue the tears), & an extremely slow and unresponsive macbook pro, he responded with available appointment times and answered all of my other questions. Joe came to my home to check out my computer/hard drive and gave me a quote (an honest one too) and said that he could most likely have the problem solved by the next day. That EVENING he had my computer working again (I was positive I'd need a new one- that alone saved me $1200+) & had recovered all of the pictures I had lost. MIRACLE WORKER!!! I'd highly recommend Joe for any of your IT needs- big or small. read more

Amazing experience, extremely responsive and helpful. Joe helped diagnose issues over the phone very quickly and efficiently. He was able to get guide me on installing a new SSD to have a functioning laptop again. Thank you so much. 10/10 would recommend and will be used for future computer/IT needs. read more

Joe was AWESOME! Quick to reply, quick to remote access, quick to assess the issue and quick to fix the issues with my computers! Will absolutely use him again for our personal and professional IT needs. 10/10 highly recommend! Thx Joe! read more

Orca IT Solutions and Joe Mannion are fast, efficient, conscientious and affordable. You could not ask for better service. I needed some help and the first firm I reached out to was a non-starter, but Joe was on the job right away and had me up and running before the day was half over. I have no complaints, nothing but praise and I recommend his company frequently. A good tech support firm is hard to find. Look no further than Orca IT Solutions. 10 out of 10. read more

Wow! All I have to say is Joe is amazing! So quick to help, came to us, and found a solution for both of our issues. My external hard drive USB connection broke ... and Joe was able to switch out the casing so that we could keep all our pictures safe once again. I would have been in tears otherwise. He was super quick, trusting, and efficient! Also - my husbands old macpro battery was fried - and Joe explained to us how he could save the hard drive. So that we could use the old hard drive in the new Mac. He saved us from a whole bunch of emotions gone bad. And now we're super happy! (: read more

He returned my initial phone call very quickly and was able to fix my computer just as fast. Great communication through the entire time. Highly recommend! read more

This guy was a rockstar. Our office IT shut down due to a construction equipment down the street cut our internet lines. We are a small business and were down for 2 days. We needed help ASAP. Joe came out within an hour of our call ON A SATURDAY! We can't thank him enough. His pricing was fair and he was completely honest. Another IT company said without seeing anything we would need replace our router and was quoting 3 hours of work and new part. Orca spent about an hour and reset our system. It was a pleasure working with him and definitely will recommend his services. read more

Joe came to my house to diagnose my slow iMac. Rather than try to sell me something, he advised me to take it back to apple and trade it in for a better computer. His initial consultation was free. I offered him money and he wouldn't take it. Because I now trust Joe, I will always go back to him with all of my computer problems. People like him are rare and hard to find these days. Thank you Joe. read more

Trust the reviews, this guy is the best. I called Joe to about a virus on my Mac. Joe worked on my computer remotely and fixed my computer at 8:30pm (until around 10pm) while I put my kids to sleep. My computer is like new and I have not had a problem since. Joe is great and I will refer everyone I know to this man. Thank you Joe! read more

Joe was quick to respond and provided great service and communication while working on our Macbook. Very highly recommended!

I had an urgent problem with my computer, found Orca IT Solutions on Yelp, and called them, hoping they might be able to help me with the problem quickly. Joe was able to come out within about an hour of my call! He resolved the problem and cleaned up both my desktop and laptop so they ran faster. I would highly recommend this company for any of your computer needs. read more

Joe was extremely quick to respond and efficient in his work! He picked the computer up Friday afternoon and by Monday morning was completed with the work. He was willing to work with a budget to recover the items that we were looking for. Great experience overall! read more

I recently contacted Joe to help me set up a new laptop. I was very uncertain on whether I should keep the new laptop or tune-up my current laptop. Joe helped me decide what would be best for me. I ended up having him do a tune-up and I returned the new laptop. It was even a plus for me when he was able to work on it remotely. From my first contact with him, he was very nice, professional, patient, he returned my calls in a timely manner and he was not put out by all the questions I needed to ask him and, most of all, my indecisiveness. I was very pleased with Joe and his knowledge and I plan on using him whenever I need computer assistance in the future. Thank you very much Joe. read more

Joe saved me $100. And, it did not cost me a dime. I purchased my computer last year over the internet and ever since then I've periodically experienced reboot problems. Today, there was a Microsoft update and I could not reboot at all. Another repair company I found on Yelp would keep my computer for 24 hours before diagnosing the problem or I could pay $100 to get service immediately when I went to their shop. I need the computer all day. Fortunately, my next call was to Orca and I talked to Joe. After only a few seconds of relating the problem, he asked if I had any external devices. Yes, I'm old school and like a mouse and that requires a wireless plug in device. Bingo!! After removing the mouse and rebooting my computer is back up to speed. Now if feel guilty about using his services for free. I would recommend Orca without hesitation. read more

Joe is amazing!! I have only been in Arizona for 3 days on a house hunting trip and my computer/printer was not working. I contacted Joe and he immediately responded and came to my Air BnB home that very afternoon. He knew exactly what the problem was and did some extra clean-up that I wasn't even aware of. He is very professional, competent, and gets the job done. I am so happy to have found someone that I trust and will call in the future. You won't be disappointed!!!! ,, read more

From start to finish Joe was a pleasure to work with. He quickly responded to my inquiry. He picked up my laptop to repair it and dropped it off even sooner than expected, with the best price. I will definitely use Joe again for any future issues I may have, and would highly recommend him to everyone. Thanks Joe! read more

Customer service is fantastic! Needed my small business server repaired and this company took care of it quickly and efficiently. They explained what my issues were and the price was fair! I will definitely recommend them to anyone that needs this type of service. read more

I called Joe at Orca IT Solutions after I was unable to get the Apple Store to work on my mini-Mac in a timely fashion. He took my machine, quoted me a price to do the work, and called me the same day to pick it up. He lowered the charges he had quoted because the fix was much easier than he had anticipated. I was very appreciative by this gesture and the free tips he gave me about how to make my setup work more efficiently in the future. He was very friendly during both of our exchanges and clearly knew what he was doing. As a decidedly non-technical guy, I heartily recommend him to anyone who needs fast and high quality work on your Apple products. By the way, he mentioned that he also works on PCs as well. read more

Customer service is superb and their turn around time is very fast. I'd highly recommend and would use them again in the future.

Joe responded right away when I contacted him for help with my computer. he came by my house to see what was wrong with it and to give me a quote, then he was able to work on it remotely that same evening and had it up and running great before the end of the day. I highly recommend his company and I will be using him for all future computer IT needs. read more

Joe Mannion (Orca IT Solutions) knows what he is doing and his customer service is top notch. He cleaned up my computer, and resolved an issue with my back up external hard drive that another IT service was confused about. He knew what the issue was immediately and had everything cleaned up and backed up properly via remote access within a half hour! He is definitely my new computer guy for any future computer issues! read more

I had been having such frustration using my PC: it was slow, closing windows willy nilly and not letting me type in my programs. Finally I just had it with wasting time on a slow computer, so I called around for local computer repair. Most I spoke to wanted me to unplug everything and take the CPU in to their shop or charge much more to come to the house. I looked them up on Yelp and couldn't find any good reviews. Since I have "everything" in my computer I wanted someone who would be trustworthy so I decided to find help on Yelp with 5 star reviews. That's where I found Orca. Joe Mannion (owner) came out to my house to assess the situation and he knew what it needed. He spent nearly 5 hours on cleaning out malware etc and tuned it up, all remotely. And at a reasonable price. He guaranteed his work for an entire year which is a great perk that you can't often get. I will truly call him for my computer nightmares in the future. read more