I had a great experience at Phones and Repair Plus. Max was quick, very caring, and took the time…read moreto make sure our son's phone was properly fixed. He was honest about what needed to be done and his pricing was very fair, which I really appreciated. You can tell he truly knows his stuff. The before and after of the phone speaks for itself. He brought it back to life. The location is also very convenient inside the Food City plaza right in the barbershop, which made it easy to find. If you are looking for someone trustworthy and skilled, I highly recommend this place. Thank you, Max.

The technician gave me excellent advice and help dealing with an older phone with little memory!…read moreThank you for being in Chandler!

I needed help with setting up a new phone today and was lucky enough to get a Verizon…read morerepresentative by the name of John. He was very professional and educational while walking me through the steps of the new start up process as my previous phone had quit completely. Should I have any other problems I wouldn't hesitate to go back and talk with this kind and patient young man.

Keenan is the reason I switched to T-Mobile today. I visited the Verizon location in Gilbert a few…read moredays ago to have a second number perk added to my account. I have used this perk before and am familiar with how it works. Instead of assisting me with my request, Keenan appeared to use my account to meet a sales metric. Rather than adding the second number perk correctly, Keenan added an entirely new line to my account and used my device's second IMEI so it appeared as a discounted second line, when in reality I only have one phone. In addition to this, he added multiple unwanted perks to my account (HBO bundle, Disney bundle) and a protection plan, effectively duplicating services for a phone I do not have. I was also charged a $40 activation fee, which he claimed his manager would waive, but it never was. As this was happening, I began receiving multiple emails from Verizon and questioned him in real time. He blamed the system for adding these unwanted features rather than taking responsibility. That evening, I spent over four hours on the phone with Verizon customer service trying to correct the issues. My bill had increased by over $100, and while support attempted to fix the errors, it caused further problems, including my cellular data not working. Verizon ultimately had to rebuild my account entirely. At that point, I gave up. This situation occurred because an employee prioritized meeting a metric over ethically helping a customer. As a result, I am now out of money and forced to deal with the consequences of an improperly set up account. I feel relief no longer being a Verizon customer, but this experience was unacceptable. Do better, Verizon.

Salesman at the Baseline and Dobson location was helpful and knowledgeable. The sales people at the…read moreother Mesa location were abysmal.

Fixed my phone very quickly! Most other locations said they didn't have time but this one got me in…read moreand out in under 30 mins

I had a broken screen and just needed it replaced. After his services my phone completely stopped…read moreworking and he refused to refund or replace the malfunctioning screen he installed. He then tried to get me to spend 400 extra dollars to get a "better" screen and admitted he knew the screen he gave me wouldn't work. I asked why he would sell me and install it and he said "I gotta make money." He's a scammer and knows what he's doing.

This is a general review not about thisstore! They are full of crap if they say a human answers the…read morephone NOT and now I can't access phone with the password I set up in store and verification pin also does not work i set up already not user friendly!! Disappointed!!

Phone broke. Called CC and was told I had to call 866-230-6881. I did that but never received a…read morepin code to verify. Called 866 number again after also being told no device shown when I tried to file the claim. Finally got a person at 866 number but the connection was so bar that I hung up. Tomorrow I will make a special trip to CC to see if they can help me. Every month I pay my bill which includes a service protection plan. I am not sure it is worth it! Hopefully CC can help me get a claim started. If not, I will be looking for a new carrier.

Great place to go get your phone fixed and good prices get all my phones done here. Love toys…read morewireless

Exelente servicio Repararon mi teléfono en menos de una…read morehora Y muy rápido y también el horario accesible

My iPhone 12 got beat up when I took it on the Tough Mudder with me, I know bad idea. The screen…read morestarted clicking things on its own and I was going to destroy it when I looked up this place near to my office. For $120 they put a new screen one and a screen protector. Looks great and they did it in like 30 mins. The repair kiosk is inside a little hispanic grocery but don't let that scare you. They have good tacos and you can get your phone fixed. Good stuff. Highly recommend.

This place is in a market and I never new it was there. I walked right in and Kevin said he could…read morehave my iPhone screen fixed in 25 minutes, he had it done in 15! Great affordable price. Top notch! I will defiantly recommend this place.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Chandler store today.

I went there yesterday with my son to get him a new data plan. Faisal was so nice and helpful. My…read moreson was very happy with the service. Five stars!

Mo was great. He set up my new phone in no time! As always great fast service. I would recommend…read morethis Metro store.