After having a bad experience at another location I decided to try this location after my mom broke…read moreher phone. Josh was super helpful and professional. I'll be back when I need a new phone.

We switched carriers two months ago and T Mobile keeps…read moresending us bills. Every time we go into the store, they tell us to call support. When we call support, they say we need to go into a store. I'm fed up with T Mobile and I'm sick of the run around. If they bill me again, I'm going to can the better business bureau!

I had a great experience at Phones and Repair Plus. Max was quick, very caring, and took the time…read moreto make sure our son's phone was properly fixed. He was honest about what needed to be done and his pricing was very fair, which I really appreciated. You can tell he truly knows his stuff. The before and after of the phone speaks for itself. He brought it back to life. The location is also very convenient inside the Food City plaza right in the barbershop, which made it easy to find. If you are looking for someone trustworthy and skilled, I highly recommend this place. Thank you, Max.

replaced the cracked screen on my Apple X Max phone for at least $20-$30 less than other places and…read moredid the work in about 10-15 minutes including a complete cleaning and service. Now I want to get a neww battery and this is the shop I want to contact first. Ken Mack

I went there yesterday with my son to get him a new data plan. Faisal was so nice and helpful. My…read moreson was very happy with the service. Five stars!

Mo was great. He set up my new phone in no time! As always great fast service. I would recommend…read morethis Metro store.

DO NOT go to this location. It is a small counter inside of the Food City grocery store. It gets…read morevery few business so the people who are supposed to work there are always missing. They are never at the counter and no one knows where they are or when they will be back. Don't waste your time and find another location

I have 3 people come complain about this location it's hard how at a phone service location they…read moregive no service.. and the phone well they never answer if I have give 0 starts I would they said

Change is hard right? We were very happy to finally join this century and end our cable account in…read moreexchange for the streaming and mobile bundle. Dealing with my former carrier was tough! The steps to activate Cox Mobile were easy enough but my phone wasn't activating. We hustled over to this location and the friendly, knowledgeable, downright GREAT Bianca and Matt figured everything out and got me connected. I rely heavily on my phone for my job and they really came through and close to closing time too. Just a million thank yous! You really took a stressful situation after a long day and turned it around. Thanks SO much!!!!!!

I cannot stand doing business with this company. They told me in June to come back in July/August…read moreas I have expiring discounts, plus I have a cell phone service thru them that I have never used that I would like to cancel. If I cancel the cell, my bill will go up by $50. Such a racket, How does this make sense?

Do not go here for internet! We set up the new Verizon tower. It appeared to be working but only…read morehad 1bar. As soon as cox internet was disconnected my entire house went down Including TV's, cameras, iPads, computers, WiFi and boosters. Phones were spotty, even though we have Verizon as a phone provider. Verizon troubleshooting on the phone could not figure it out. Needless to say, we returned the equipment and promptly hooked back up to cox internet. Our house came back to life immediately. Yes to Verizon phone service, no to internet.

I had a very disappointing experience at this Verizon location in Chandler. I came in simply asking…read morefor help connecting my Apple Watch, since I was unable to do it myself. I was told to wait, and that was the only communication I received. While I was waiting, other customers arrived and were helped right away, while I continued to be ignored. I waited for about 20 minutes without anyone checking on me, asking if I still needed help, or giving me any explanation. It felt as though I was not important because I was not there to purchase anything, only to get assistance with a device I already own. The situation made me feel uncomfortable and honestly felt discriminatory. I don't know if it was because I am Hispanic, but the way I was treated was not acceptable. My husband has had a Verizon business line for over 20 years, and we have been loyal customers for a long time. We have always had good experiences at other Verizon locations, but this Chandler location provided the worst customer service we have ever experienced. Very poor, very disappointing customer service.

I wouldn't recommend any other AT&T! I've had ongoing issues with other AT &T stores and services…read moreand Edgardo helps me out every time! Listens and understands my concerns! Doing all he can to help with my monthly bill! Walking out with a lower bill and getting me all the discounts I can qualify for !!! Hands down awesome customer service !!! Thank you Edgardo!!! Appreciate you and your time !

I needed a new phone and was eligible for an upgrade based on my AT&T plan. Eddie was very helpful…read moreand took a lot of time making sure my data was transferred. This is my second time to this store, even though there are other AT&T stores closer to me, because of the excellent customer service.

Came in and wasn't greeted or told they'ed be with us after helping others, which was…read moreunderstandable since had 5 customers ahead of us, but there was 3 young men working. When it was finally our turn , the associate went to a customer that arrived after us , and still didn't even acknowledge us. Such bad customer service , and we had to call customer service on our own phone to get help with our situation smh!! AT&T needs to step up and train their employees in Customer Service!!!!

I went to upgrade my phone, which I had ordered online, and was greeted as soon as I walked in. I…read morewas helped promptly, and Cedric Brice assisted me with checking my account to make sure I received all the discounts available to me. He was knowledgeable, patient, and made the entire process quick and stress-free. I really appreciated the excellent customer service and would definitely recommend this location to anyone looking for a smooth and helpful upgrade experience.