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    Best Buy - Gilbert

    2.5 (248 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

    Best Buy - Gilbert Photos

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    Salem was very helpful in helping us with questions about computers and staff was extremely kind in making sure our experience was as smooth as possible with very confusing topics.

    Kevin B.

    This is a great place to fulfill all your electronic needs, excellent and helpful staff... and if they don't have it in stock they can order for you

    Orlando G.

    I bought a fridge for our new built home. The fridge arrived a few days later. However I came to realize that Best Buy uses a third party delivery company which came in to install the fridge and damaged my new floor in the process. The guys left the house in a hurry and by the time we realized (not a minute after) they were gone. I called Best Buy only to tell me that they did not have a phone number for that company, only an email address and that I, the customer that spent well over a $1000 on the fridge would have to contact them. So much for customer service. I emailed the people and about 3 days later I get a reply and the guy asked if I wanted like $400 so I could fix it. I said no, I want you guys to fix it since you damaged it and was sure $400 would not fix the damage. He hired some guy and did a horrible job and half assed it. I then been calling Best Buy for over a year now even asking for their corporate number and no result.. This is what the floor in front of fridge looks like in our Brand New built home.. I have had issues with Best Buy in past but this is a new low... I def would not recommend anyone to buy from them. I'm even considering taking this to court as now my new house looks like trash on this part.

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    8 months ago

    I love how this location has great and fast service. thank you best buy for keeping up with staff.

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    2 years ago

    Value, Geek Squad is excellent; open box are a great deal especially if you are looking for TV and laptop

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    Page 1 of 7

    Ask the Community - Best Buy - Gilbert

    Review Highlights - Best Buy - Gilbert

    He introduced us to his GM, Josh, who was incredibly knowledgeable and another team member, Tyler, who helped us with Apple Watches.

    Mentioned in 4 reviews

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    Phoenix Appliance Repair - When Your Lid Lock Fails... So Does Everything Else. Take a look at this scorched lid lock harness from a washer we serviced.

    Phoenix Appliance Repair

    4.3(6 reviews)
    2.6 mi

    I called LG when my washing machine started having issues w the agitator or spinner coming off the…read morebottom mid load. I waited 20 minutes to speak to an actual human and then the messaging got dropped and I had to start over w a new person spending 50 minutes just to be quoted $470 before they even came out to see any damages in person! So I sent a job bid on YELP and out of 4 replies Phoenix Appliance Repair was not only the first one to reply and carried on quick replies in our conversation that followed, but also had a fair up front diagnostic fee of $75 and then booked for me same day! I was already 5 loads behind in my laundry after the weekend so this was super helpful. He fixed screw and hopes that would be it but after I tried my first load I reached back out stating it still was popping off. He said I needed a new agitator. Instead of $470 like LG quoted he charged $208 including tax and did not charge another fee for the second visit either. Machine is working great now! This business owner is fair, works hard, has great communication and integrity! I highly recommend.

    My 2 year-old LG dishwasher was EXTREMELY noisy. However, I…read morehad purchased an extended warranty, but needed a written diagnosis and estimate to utilize it. After many phone calls to other companies I chose Phoenix Appliance Repair and scheduled an appointment. Dru arrived promptly to our appointment and was professional yet friendly. He assessed the noise issue and found the motor had stalled on the pump and sump. Also the racks were rusted. I appreciated that Dru took time to answer all my questions and explained my options. After some thought, I decided to replace my dishwasher rather than repair it. He agreed, didn't try to sell me on an expensive repair and helped me prepare the necessary paperwork to process my claim. He is a man of integrity. Impressive! Based on my experience, I would highly recommend Phoenix Appliance Repair !

    Photos
    Phoenix Appliance Repair - Our tech completely disassembled both washer and dryer into their smallest components so the customer could clean every nook and cranny

    Our tech completely disassembled both washer and dryer into their smallest components so the customer could clean every nook and cranny

    Phoenix Appliance Repair - This unit wasn't getting any water culprit: a failed sump and pump assembly.

    This unit wasn't getting any water culprit: a failed sump and pump assembly.

    Phoenix Appliance Repair - Meet your Technician!

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    Meet your Technician!

    Best Buy - Gilbert - electronics - Updated May 2026

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