Overall Rating of Satisfactory, 5*****STARS!…read more This is like a one stop shop for Cellphones. Located inside Chandler Fashion Center, between BoxLunch and Helzberg Diamonds, right in the middle of those two store. This Cellphone Repairs and Accessory shop, specialized in fixing cracked screens, other common issues with phones. They carry high quality off brands and OEM accessories such as cases, screens, battery and charging equipments for phones, iPads and tablets. The Staff here have an excellent customer service. Alam, assisted me with exchanging my phone case that I bought a few days ago, because I've decided to get a different phone. He was very helpful, professional and knowledgeable that I just have to have him put a new screen glass protector cover on my phone. It literally took him like 3 minutes. They fix phones within 15-30 minutes. Wow, he was fast and perfectly precise with his job. I highly recommend Celltech to everyone that need some fixing on their phones and etc.

Apparently, this store goes by several names including Celltech (noted on their business card) and…read moreCelltec (noted on their signage) so when looking for the reviews before I could not find them and I'm sure others can't either. It is the Kiosk, 2nd Floor, Chandler Fashion Mall, right outside Barnes and Noble and the kids play area. Please see my review below. Run from this place if you want your phone to function after "repair"! I took my phone here on a whim while shopping at Chandler Fashion at the end of May 2021. My screen had a spiderweb crack for over a year since pre-COVID, but still functioned perfectly otherwise but I took it to get fixed because I wanted to sell/trade it in crack-free. The progression is that this place completely broke my phone's screen/LCD and made it worse after several visits because they never put the screen on properly, blamed me, and said their "warranty" wouldn't cover it. Over several visits we only saw and dealt with a young, short, brown skinned guy with close cut hair and his taller older brother (ponytail). See below for details of this telenovela from hell if needed. 1. Within TWO days of them replacing the screen, the phone had a fingernail size crack in the corner right under where the Spigen case met the top portion of the screen. This made no sense as this part was protected by the case and I hadn't dropped it. In addition, I noticed they broke my phone's speaker because I could not listen to voicemails, videos, or talk on speakerphone. I took it back due to their "warranty". "Okay, younger brother calls older brother, we will order a speaker and call you in a few days, and give you a screen cover, but we can't fix the cracked screen because you probably dropped it". At this point, annoying, but I cannot prove otherwise. 2. We call them, take the phone back to find out they ordered the wrong speaker. Younger brother calls older brother, they say come back in a few days. Mind you, we don't live across the street from this mall. 3. Bring the phone back again on an evening after work, they fix the speaker, they "do me a favor" and put their protective screen cover on it. Thanks, appreciate the cover, it literally just slid off after 1 day as it was not the right size, whatever. The next day, I notice that the screen is kind of springy when you scroll, however, I'm thinking I'm never dealing with this place again, and not taking another trip to the mall, I can live with this until I upgrade soon. Silly me! 4. Within a few days, the screen is feeling more springy (it is moving up and down while touching which it shouldn't be) so I remove the Spigen case to look at it. The phone immediately started blinking, and turned yellow and black from the pressure from removing the Spigen case!!! The LCD is ruined?! I scroll my finger from top to bottom and notice the screen at this point is as bouncy as a swimming pool diving board and must've been getting looser the more time that went by. Apparently the only thing holding it together to function okay this long was my cell phone case?! I'm also convinced this is why the new screen cracked in two days because it was not secured and constantly moving against the edge of the Spigen case. 5. I take it back again that same day, at this point I just want my money back, the phone that was working for over a year w a cracked screen, now has an 100% loose and unreadable screen and I can see the damaged LCD below. The older brother is there now, and says he remembers me; again he's "going to do me a favor" (repeats this several times) and fix the phone, come back at 1. Still being cordial, I tell him I'm not sure how this is a favor though because they told me it's under warranty, and I haven't done anything wrong to the phone, it was working fine before I took it to them. He laughs and tells me he's doing this favor because he gets paid regardless, so he doesn't care what happens, and if I were to tell the company this, they will not do anything to help me so he's trying to help me out. I'm in disbelief like, dude, this is a lot of talking, accusing, and excuses, I don't care how you get paid, or want to talk about it a lot after the 4th attempt at fixing it, I just want my phone to work the same way it did before I paid you to fix it. Omg! He then said the screen would not be the way it is, if I hadn't dropped it or done something to it, or it's the case that I have (proceeded to inspect the Spigen case like it is an alien from outer space). Then he says it is not their fault because something happened to the glue holding the screen on and that's usually from dropping the phone. Lol, wwwhhhaattt??!!! But he'll do the favor, come back at 1. 6. Return to pick up the phone this evening and they are unable to fix it and must dispute with bank. So now I am out of $200 without a cellphone. Complete frauds!!!

This store location was able to assist with a phone that was not receiving cellular service…read more Isaiah assisted with a positive and professional attitude... I had spent hours on the phone today with customer care and tech support with no results. Isaiah continued to work the issue and in 20 minutes the phone was working.... Thank you Isaiah.

I walked into this location at approximately 3:15 pm on a Sunday afternoon. Not even 10 seconds…read morelater a gentleman and his son walk right past me as I was in the store. And guess who they decided to service first??? Certainly not me. Both employees that were present clearly saw me walk into the store beforehand. So this location can kiss my backside, their horrendous service cost them an iPhone purchase.

Keenan is the reason I switched to T-Mobile today. I visited the Verizon location in Gilbert a few…read moredays ago to have a second number perk added to my account. I have used this perk before and am familiar with how it works. Instead of assisting me with my request, Keenan appeared to use my account to meet a sales metric. Rather than adding the second number perk correctly, Keenan added an entirely new line to my account and used my device's second IMEI so it appeared as a discounted second line, when in reality I only have one phone. In addition to this, he added multiple unwanted perks to my account (HBO bundle, Disney bundle) and a protection plan, effectively duplicating services for a phone I do not have. I was also charged a $40 activation fee, which he claimed his manager would waive, but it never was. As this was happening, I began receiving multiple emails from Verizon and questioned him in real time. He blamed the system for adding these unwanted features rather than taking responsibility. That evening, I spent over four hours on the phone with Verizon customer service trying to correct the issues. My bill had increased by over $100, and while support attempted to fix the errors, it caused further problems, including my cellular data not working. Verizon ultimately had to rebuild my account entirely. At that point, I gave up. This situation occurred because an employee prioritized meeting a metric over ethically helping a customer. As a result, I am now out of money and forced to deal with the consequences of an improperly set up account. I feel relief no longer being a Verizon customer, but this experience was unacceptable. Do better, Verizon.

5 Stars - Carter is the BEST!…read more I experienced a frustrating Verizon issue that lasted for almost two months--Carter at the Verizon store at 56 S. Gilbert Rd. Unit 107, Gilbert, AZ 85296, is the only one who truly helped. We were on the phone with customer service for over an hour, and he was driven to get it resolved. He wasn't going to stop until everything was fixed--and he delivered. He was professional, friendly, and genuinely cared. I've dealt with many reps before, but no one compares to Carter. He even recommended some great local food spots while we waited--just a great experience all around. If you need real help, go to this Verizon store in Gilbert and ask for Carter. Thank you again for helping me stay with Verizon!

Great place to go get your phone fixed and good prices get all my phones done here. Love toys…read morewireless

Exelente servicio Repararon mi teléfono en menos de una…read morehora Y muy rápido y también el horario accesible

Good little shop with very helpful, knowledgable staff…read more I have frequented this shop for all my cellular phone needs for years. My purchases have included used and new cellular phones. Not once did I leave wondering if my purchase was wrong or I was steered to make a poor decision. There are not many shops in any industry where trust is not a concern. I have always felt trustworthy of this business. It should be said that while I enjoy the features of newer cellular phone models, it is not mandatory for me to own the newest. If that were the case I probably would need a different cellular shop.

Fixed my phone very quickly! Most other locations said they didn't have time but this one got me in…read moreand out in under 30 mins

Well Tim gave me the best customer service one could ask for!! So shout out to Tim. I come to ghost…read morearmor for all me protection needs. IPhones and iPads and air pods. Ghost armor has the best protection and awesome warranty. You can replace for a fraction of the cost. And the cost is so affordable and well worth it. I am extremely happy. Save yourself some money and get Ghost Armor. You will not be disappointed. I can't say enough about how wonderful they are.!!

I stop by this booth to get protection for my 16 inch 2019 MacBook Pro. It took two trips and two…read moreweeks to determine they don't have the proper material template for the new MacBook. My laptop got scratched while I was waiting for them to get their act together, they wasted my valuable time. I Will not go back.

Another place I had gone to said my battery needed to be replaced and that the rest of the phone…read morewas fine. Unfortunately for me, that shop closes on my only day off work. So I decide to come into All Cellular since my mom had a good experience some years ago. They initially told me $45 for the battery replacement. The guy says "wait 10-15 minutes," I happily say yes. About AN HOUR later the same guy comes out to tell me that he couldn't get the home button on my iPhone to work. That wasn't a problem before. "It'll be $20 because I need to replace the entire screen now" he says. "But that wasn't a problem before coming in here" I responded. Basically, I had to have my screen replaced to have a working phone. He said "I'll pay half". Whatever. Sure. About 30 minutes later it's done. He says they only take cash. Why wasn't this mentioned during the almost hour and a half I was just sitting there? I'm extremely upset at this point and ask where I can find a Chase ATM because I'm not spending more money than needed on this little deal. A girl with really long hair who works there says "go to the Walgreens right there they have a chase atm". So I go. Oh and I had to leave my phone, that's fine no big deal. Turns out that the Walgreens doesn't have a chase atm so I paid $3 more for this whole ordeal. I couldn't map a nearby chase atm because once again, I had to leave my phone at the store. I come back to the store and the guy says it's $65. I'm like what? I only got $60 because $45 + the $10 (remember he had said he'd pay fo half of the 20 for the screen WHICH WAS HIS MISTAKE to begin with FYI). So he says ok, and I thought I would get $5 back....but of course not! And I told the girl "by the way, Walgreens doesn't have a chase atm. I had to pay $3 extra for this" and she unapologetically just says "ok". Horrible horrible and I feel like they find ways to get more money out of you. I wasted my time and my money. If you're looking for cheaper places that actually are honest and do a good job, I recommend a phone repair shop inside the flea market called El Centro on indian School ad 43rd. They've done an awesome job on my phone and don't charge you for their mistakes (which don't happen anyways)

Loved the staff they was so friendly and courteous. They treated my mom and aunt with so much…read morerespect and got the phone repaired with quickly

I rarely do any reviews and when I do decide to do them it's either one way or the other so here it…read moregoes. My father passed away about 1 1/2 years ago and I have been wanting to get a tattoo to just have something special for me, not anyone else but me, it had to be special and very personal so I took a picture of my fathers favorite pair of cowboy boots and then I had his favorite dress cowboy hat and p,aced them together, I then found in my dad's belongings a dream catcher that had a wolf on it that he loved and I sent all this to an extremely talented artist Jarris and he put together the most amazing tattoo that just in my head I was picturing and he just brought it to life, words could not express just how amazing this work of art he placed on my arm. If by chance you are looking for just a tattoo then good, however if you wish for something breathtaking and truly amazing then he's your guy, the address on here is incorrect the it's 6047 East University Drive, Mesa, AZ 85205 and the number 323-607-5768. You will not be disappointed

Von zombie is an amazing artist who truly knows his work. He did a very personal piece for my…read morehusband and I and the detail is unmatched. The shop was clean, the staff was friendly and knowledgeable. Highly recommend. We are going back for another in the near future.

From the moment we stepped in, Harshal was able to quickly and smoothly assist my family and I. He…read moremade the process extremely easy and even set us up to message him with any questions after we have left. I've been experiencing an issue transferring my cell number from another network to Verizon and Harshal has been extremely attentive to ensuring I'm set up for success. He's been extremely knowledgeable about the entire situation too, which has made the entire experience just amazing. Aside from the extremely helpful mannerisms, there's something to appreciate about walking into the store and being handled with such care. As someone who has worked in customer service for years myself, the level of professionalism and demeanor from this Gilbert team is outstanding. Outstanding job, Harshal! Corporate, if you read this, you're doing a GREAT job at the Gilbert Verizon store.

If you have a question about your phone go to Serggio. He has a lot of experience and is all about…read morecustomer service. I give him a 10/10. Thank You Serggio for your time.

I'm very happy with the customer service. The guy Mobile expert Argos S. Was very kind and patient…read morewith us that whole time, he did a great job at servicing us and giving us all of the promotions and info. Very professional attention at this T-mobile location in general as well. Very recommended!

This location is filled with super helpful people!! We have been to many t-mobile stores and they…read morewe do not have good experiences. Kevin was EXTREMELY helpful and patient! He explained very throughly with the breakdown of pricing. Thank you so much for your help Kevin!