Great place to go get your phone fixed and good prices get all my phones done here. Love toys wireless

Exelente servicio Repararon mi teléfono en menos de una hora Y muy rápido y también el horario accesible read more

Wireless Toyz - Mobile Phones Near Me - Mesa, Arizona

Terrible service. I was sold a pair of AirPods that they claimed worked, but as soon as I got home, they didn't work at all. I tried to get a refund, but the owner refused and only gave me back $25. Total scam wouldn't recommend doing business with them read more

This place is a scam. They literally stole my phone and used it for parts. I was supposed to trade it back in with T-Mobile and when I came back to get it they said they couldn't find it and then after me pressing them they said they thought that I gave it to them and then they used it for parts for other people's phones. read more

Me and my mom came here a month ago to get our phones fixed. The guy who fixed our phones said it was a 1 year warranty on the screens. He (farid) was acting quite suspicious when he was about to fix our screens. My mom got her phone back, and she said it was glitchy, he said "do you want me to put the broken one back on?" Very rudely. Fast forward today, my mom dropped her phone a foot off the ground and the screen went black, screen wasn't cracked. He told us there was a 1 year warranty on both of our screens. We came back today and he told us there was no 1 year warranty and was extremely rude. Dont come here, there's other places with better prices and non sketchy workers. Very unsatisfied. He took no responsibility and lied to us!! Drive past this place. These people have no knowledge whatsoever. Super unhappy with the service and being lied to. 0/0 stars read more

CLOSE THIS PLACE DOWN! Went in to have a phone screen replaced and didnt have it repaired on time saying it was "Difficult" only to add on charges because it needed and OEM screen. Wanted our refund and if you even raise your voice at this idiot he will threaten to call police and not give the phone at all. DO NOT COME HERE SAVE YOURSELF AND YOUR MONEY AND YOUR TIME THESE PEOPLE ARE NOT EXPERTS AT WHAT THEY DO. read more

I brought my phone here for a screen repair, and the screen was already lifting when I picked it up. They did a poor job the first time, so I went back, and the repair still wasn't done right. They refused to fix it under their warranty, and now I'm left with a phone at risk for more damage because of their poor workmanship. I do not recommend this place check your device before you leave, and be aware they may not stand behind their work. read more

Hey guys lil Cloúds here Come check out one of my favorite spots here in mesa, you can find anything from fixing any electrical devices to raw cone, paper, or your favorite snacks! Great people Great environment MEL read more

Worst place ever the sales guy Farid lied lied and lied some more to sell me. $679 Samsung A series that ended up being a 2022 and not charging properly. Before the sale I asked him if I could bring the phone back and return it if I wasn't satisfied with the performance and Farid lied and said yes with a straight face. Two days later when I realized I couldn't connect the war buds because they also were not charging the same guy Farid said he could not return my money back because the phone not charging properly is not a valid reason for return and their policy is they don't give refunds. I showed him the receipt he gave me which clearly stated refund for phones within two weeks and a $75 dollar restock fee. Run from this store they are DEFINITELY DECEPTIVE AND WILL NOT HONOR THEIR WORD OR PRODUCT. Farid did call the store owner who refused to talk with me and Farid refused to give me the name of the franchise owner so I could legally dispute them. These people are disgusting lairs and horrible people. read more

Payed 220 to get my screen repaired on my iPhone , a few days later the screen cracked and my phone goes all black , they put some cheap ass screens that break so easily and overcharge so much for it , also they had said my phone would be done in 48 hours and took a whole week to get fixed. , don't waste your money here. read more

They don't fix the phones right worst place ever. Got my iPhone 12 Pro Max fixed twice. Both times screen blacked out after a while. read more

They are pretty cool. I felt they answer all my questions honestly. Even though they were not able to fix my phone cause all the damage a did on it.. they are very recommended. read more

Friendly and knowledgeable staff. Helped me set up a mobile plan with phones for my business. Easy parking and clean store.

Payed $80 to clean PS4 pro, they had it for about 2 months and messed it up to the point it wouldn't play any games and the controller no longer stays connected to the system. Refused to give me a full refund and when I called them out on their bs the guy started talking sh*t to me. Still hasn't given me half the refund he said he could only do. Destroyed my $400 system, no longer playable. read more

I do not recommend them at all to take their phones to repair take my phone to replace the screen and they told me to come back in an hour and I returned in 2 hours and then use my passcode to open it and for that they offered a screen protector that by the way I did not pay it because they did not put it right 2 times and then try to use my fingerprint all day it did not want to work a problem I did not have before the screen replacement in regards to this I started to see their reviews and they are not all good read more

Le mintieron a mi tio diciéndole que su chip de Verizon solo funcionaba en un teléfonos de 5g. Fui a Verizon para averiguar si esto era cierto, Verizon me dijo que no lo era. Con tal de vender el teléfono mas caro le mienten a la gente que menos sabe. read more

I give them a one star because i entered 12 minutes before closed and a guy said the were closed but still let another customer in so i don't recommend them at all read more

Went To Buy A Block For My Charger Cord, Didn't Work Went To Go Get Refund Was Told None Can Be Given On Accessories NOT HAPPY!!!!

Dont shop at this store. Very unprofessional staff with zero customer service skills. I bought a charger for my cell phone, but didnt need it and returned to the store, less than 20 minutes later, with the un-used charger, still in its unopened box along with my receipt, only to be told there are no refunds on accessories. Nowhere in the store is this posted, I asked the girl behind the counter to show me where it says that.... Or how would I know that? The girl behind the counter says "it's on the receipt". It is not. The little credit card receipt I was given, didnt say anything about returns. The girl and another female employee had a short conversation in a language other than English after which I thought she was accessing my transaction in their computer to process the refund. But no such customer service at this business. Instead she printed a document, retrieved it from a back office and showed me where it says "no refunds on accessories". The receipt that I received said nothing about returns, and the document she printed was never provided to me, or even shown to me, until I tried to return the unopened, unused, over-priced charger. Bottom line: DONT DO BUSINESS WITH WIRELESS TOYZ. read more

Luis and Gabriel really know what their doing. Their customer service is above and beyond the standard! They really take care of you and help anyway they possibly can! They have made me and my family loyal customers!! We really appreciate that little extra they give read more

Had to get my phone screen fixed and had limited time. Guy said it was $80 but would take 3 hours because he had another phone to fix. How long does it take to fix a phone? 30 min. Then why do 2 phones take 3 hours. I drove down the street to another store. They did everything including payment in 10 minutes and only charged me $70 This store needs to work on their service. read more

I'm not one to leave a negative review. BUT DAMN. Erick did help me the most and also ruined my phone. Took my screen to get replaced, IPhone 7 red. Cost $100. Average. said come back in an hour everything was good it was done a little early. But when I got it 2 things were wrong. My touch was a off (I would touch it in one place but it recognized it in another spot, or it would sense a touch without me even holding my phone) I got locked out of my phone for 1 hour without even touching my efffinng screen. PLUS my phone calls wouldn't work. They couldn't hear me and I couldn't hear them. Never had these issues prior to taking it there. So after 3-5 days I I took it back. Told them the issues and right away he staarted saying it was just my phone Apple sucks. trusted he would fix it this time. Only to get it back worse again. Same issues just that the touch was way worse. He ordered a part for my phone to fix the speaker aspect said it would arrive in 5 business days. TOOK 2 WEEKS. Once I went the 3rd time thinking this new part has to work dropped my phone off he said an hour I can back in about an hour and 15 still wasn't done. Needed another 30 mins. Finally when I got my phone. IT DIDNT WORK. same 2 issues and now my home button doesn't work. So he tried selling me a new phone saying he'd give me a great deal. SCREW THIS PLACE DONT GIVE THEM A DIME OFF YOUR MONEY read more

Just left the location on Country Club & Southern and I was helped by Erik and Luis. Both of them were extremely friendly yet professional. Very knowledgeable and easy to work with. Great vibes all inside there get down there and check it out! #HappyCustomer #WillBeBack read more

If I could give no stars to this company I would. I bought a phone from them and explained that there was the potential that I would be returning the phone and was told that it would be no problem as long as the phone was returned within 72 hours. I returned the next day and was told I would only receive in store credit. the associate claims to have told me this but he never did and what more, the manager lied and said he heard him say it although he was helping another customer a little ways away. This behavior is reprehensible and borderline fraudulent. Whatever you do, do not buy anything from this company. read more

I had a great experience. I went in to upgrade my service and walked out with with an awsome discounted phone. The sales staff were very knowledgeable and friendly and answered all my questions. I would recommend going in, looking around and get yourself something new. read more

Yesterday, I felt hopeless after three Apple Geniuses could not help me with my iPhone. Then I went to Wireless Toyz on Country Club in Mesa where I met this friendly, young man, Salvador. I told him the issues I had with my iPhone; he took it and started playing with it. Within minutes, this magician got my iPhone working again. I would strongly recommend anyone to seek Salvador if they have a problem with their phone. read more