Great experience. Called about an issue with our dryer and Jason came out to do the service call…read more He did a great job of communicating exactly each step of the process to ensure we understood our options. Once the repair was completed we did a quick walk through the house to see our other appliances and asked if we had any other issues. The level of service is top of the line and would recommend anyone needing appliance repair to contact Jason at Aloha!

Came out. On Time. Looked at My washer and dryer, and my refrigerator. Did some maintenance to…read morethem, gave explanations on the life cycles of the appliances that I have. Very clean very professional! Extremely friendly, great advice highly recommended.

I wouldn't trust them again. I had a technician come to my house for a wine refrigirator that was…read morenot cooling, very professional and I think he did a good job. But as for the help desk and the buisiness, I believe I was not taken care of. I was told a part needed order by the technician, and he would submit the request. I had to call and remind the help desk to request the part needed. A few days later I was told the company was no onger making parts for this fridge. So I asked can I get the part number and I will look on line and try and find it. I called twice and both times I was told the technician had the part number and she will get a hold of him. Hmmmm? so how did she reach to the manufacture for the damaged part? She never called me back again after the second call. POOR customer service.

I have a rental home in the East valley. The oven wasn't working for my tennant. Saved us both…read moretime! I used another Mr Appliance in Surprise and was happy with them as well.

I had a great experience with logos Ryan went above and beyond for me! Ryan was hard-working,…read moreknowledgeable, and gave me great expert opinion that helped my decision making. The $95 service call was so worth it because Ryan was so helpful, I highly recommend him to anyone looking to have appliances repaired

Ryan with Logos Appliances was great! Best money I ever spent. He also gave me the cheapest bid…read more Bonus! He was prompt, quickly diagnosed and fixed the problem. I would 100% recommend this company for any appliance repair.

Fast and friendly service, would use again! Came out on a Monday, ordered parts to replace our…read morerefrigerator compressor and was back on Friday to install!

Starfix Appliance is a stand up company! I was contacted by…read moretheir representative Sabi and she resolved the entire issue within a couple of hours! She was understanding and directly responded and solved the issues! I will be happy to use them again and I know service and quality will be excellent!

Have been using Kyle for years now for appliance repair and replacement, the great service and…read moreknowledge continues, unbiased too. Somehow he manages to get here quick and still fits in all his service calls. Strong work ethic which is rare these days. Highly recommend.

Communication with this company is seriously lacking. I called multiple times to schedule my…read moreinitial repair and my calls were declined and I was sent a text saying, "can't talk. Call me later?" From then on out the only form of communication has been via text and it's always "I'll have to check tomorrow" or "I'll get back to you when I'm in the office" and then there is ZERO follow thru. I have been without a washing machine for over 7 weeks. My parts are always either "not approved yet," "haven't arrived" or are "sitting on my truck." My home warranty company has confirmed all parts have been approved and Jim's Place acknowledges they have them yet again I've been told he'd contact me today to schedule my repair. He has not contacted me at all. I would highly recommend avoiding this company at all costs and if you're assigned them by your home warranty I'd request a change of repair company before they even come out to do their initial inspection.

I had an excellent experience with Wright Appliance, and what impressed me most was their honesty…read moreand willingness to help -- even over the phone. My refrigerator suddenly stopped working, and I was worried I'd need an expensive appliance repair service call. I called Wright Appliance, and instead of immediately trying to schedule a visit, they took the time to walk me through some troubleshooting steps over the phone. The technician was extremely knowledgeable, patient, and professional, and explained everything in a way that was easy to understand. Thanks to their guidance, I was able to identify the issue and get my appliance working again without needing an in-home repair. That level of honesty and customer service is rare in the appliance repair industry. They clearly care more about helping customers than just making a quick service call. If you're looking for an honest, knowledgeable, and trustworthy appliance repair company, I highly recommend Wright Appliance. They've definitely earned my trust and will be the first company I call for any future refrigerator repair, washer repair, dryer repair, or appliance service needs. Outstanding customer service and integrity. Five stars.

Wow! What a difference! Previously called a local repair company and had a very negative…read moreexperience. Our washer was clogged with fabric softener, and Steven carefully and thoroughly cleaned it . He left my house clean where he worked as well. His communication and punctuality were great also. I really am so glad to have found him. You will not regret having him repair your appliance! The charge was $152 to come and do the work to clean all the tubing and receptacles. Worth it!

Jim and his wife are very hardworking, knowledgeable and honest. I will definitely call them…read morewithout hesitation the next time I have an appliance in need of repair. But let's hope it's not for a very long time!

Vision was quick to respond and professional. Their pricing was fair and honest. I will contact…read morethem again for any repair work I need done.

Carlos came out he was super professional. I had a problem with our dishwasher. He quickly…read morediagnosed the problem. Fixed the problem and left my house cleaner than he found it! He did an amazing job!!! Best of all my wife was really happy with the price we were charged!

The first visit was good, technician seemed to fix issue temporarily. But after a few hours, the…read moreissue was back. The same technician said nothing wrong except short of refrigerant . We requested to check leakage first, the technician said it's big project to check leakage and we have to pay a lot, just refilling refrigerant will definitely fix the AC no cooling issue. Then we spent $1200 to refilled it. He even asked us to spend another $600 to change the capacitor which only cost $40. Then 3 weeks later, AC was not cooling again. we have to find another company to check leakage. It turns out the leaking point is just the connection pipe to the compressor. If at very beginning the technician checked that, we wouldn't spend twice for refrigerant refill and find another company to pay fix leakage.

Frigidaire Freezer Repair Habitual Freon Issue - Listened…read more- Respectful of your property and time - Extremely efficient in his process and communication - Identified and Explained the issue - Weighted the options - Transparent Pricing and Estimate - Explained the manufacturers challenges and how to successfully repair and stay ahead of issues in the future. - He went the extra mile and took the time to explain how to better maintain all the appliance while on the call. - Jasons customer service skills may be the best I have encountered. Perhaps the most important is that he is the guy doing the work, with obvious experience worth the investment.

Jason came out to look at our freezer drawer that was not closing properly but would still shut and…read morecreate a seal. He diagnosed it down to one of the rails holding the drawer in place. He said the part would take 10 days to arrive and was on his way out when I noticed the drawer was not closing at all and was much worse than before he "diagnosed" it. Had I not noticed, the food in our freezer would have likely gone bad over the next 24 hours. Before Jason left, I brought the issue to his attention and he immediately got defensive, sarcastic, combative, and condescending. I was clear that I wasn't asking for a miracle, I just wanted the door to be in the same condition as before he took it apart (not worse). He wasn't having it and eventually left. In the interest of getting the part faster (the rail that Jason said needed to be replaced) - we asked Jason for the part number and told him we were going to order it ourselves, which we did. When the part came in, we opted to go with a different service team, Appliance Care and Repair, who were fantastic. The problem now was, however, the part that Jason told us to order was the wrong part altogether. It was the wrong rail. Appliance Care and Repair had the right part within days and our freezer issue was resolved. When I called the parts store to inquire about returning the part Jason told us to order, I was told it was going cost a 25% restocking fee, which was about $14. I contacted Jason, explained the entire situation, and asked if he was interesting in reimbursing us for the restocking fee (seeing that he charged us a $99 diagnostic fee to basically break our freezer more than it already was and then give us the wrong part number). True to form, he accused me of harassing him and didn't oblige. It's no surprise that other reviews here share my sentiment. I'd recommend looking elsewhere for your appliance needs. *update* When I arrived at the parts store to return the part, they informed me that whoever I spoke to on the phone was incorrect and there was actually no restocking fee; so all was well there. It's nice to see Jason's professionalism in the matter below as he suggests I need money ($14) and recommends me for counseling.