Vision was quick to respond and professional. Their pricing was fair and honest. I will contact them again for any repair work I need done.

I contacted Vision Appliance to come and look at a range that wasn't working properly. They were very responsive and scheduled us right away. Unfortunately what my range needed was not practical for us to repair so we replaced. If I ever have another appliance that needs repair, I will definitely reach out to Vision Appliance Repair to service them read more

James, Jim and Mary were great. Very professional and knowledgeable and was able to fix our refrigerator issue. Great to work with a family business. read more

Jim and Mary are great. Super prompt with return emails and calls and very reasonable pricing. Jim has been out for both a range and dishwasher repair and both visits were quick, cheap and well done. read more

Honestly, I wish there were more companies out there like Vision Appliance. They were easy to work with and honest. I contacted Mary and she was able to have James come out for the diagnostic the same day. They stand behind their work and had our washer up and running in a timely manner. Their pricing is really reasonable. If we have any further appliance repair needs, they'll be put first call. Thank you, Mary and James :) read more

My husband called Vision Appliance Repair to fix our double ovens that were throwing a code and would not work. The ovens were out of commission for about a year because appliances are such a pain to fix and we didn't want to deal with it. Instead we used a countertop oven from Costco which worked fine for smaller items but making full meals became a challenge. I found Vision Appliance on Yelp and they were able to come out within a couple of days to take a look. My husband said they were knowledgeable and easy to with and within an hour, ovens were fixed and back in the wall. If I knew it would be this easy to get them fixed, we would have reached out a long time ago. We've had questionable experiences in the past which jaded me but this was completely different. Highly recommend. read more

Highly recommended Jim for any home appliances repairs. Jim is very knowledgeable with high-end appliances. He is honest, reliable, punctuated. His pricing is very reasonable too. Thanks Jim! read more

Easy communications and quick appointments. We were told by another company that our 10 year old refrigerator would eventually need a $500 repair and we knew it wasn't worth it. So when we called Vision, we were prepared for bad news. However, Jim was able to find a clogged drain that fixed the problem and cost us $100 instead of an entire new refrigerator! Honest and reliable, highly recommend. read more

Vision Appliance Repair - Appliances & Repair Near Me - Apache Junction, Arizona

James did an outstanding job fixing and advising us on our dishwasher and washer. He was very thorough with his explanations on what was wrong and how he would resolve the issue. Thanks. read more

Call to replace a couple of Parts on a 12-year-old refrigerator. It took 2 days to get the parts and they were installed quickly and easily and there was good was communication between the technician and myself. Would recommend and would call again for other problems. read more

I needed a control board replacement for my dishwasher, and I couldn't be happier with the service Vision Appliance Repair provided. From the initial quote to the completion of the project, the customer service they provided was friendly, responsive, and very much appreciated. Highly recommend. Thank you! read more

Very flexible when I called to make an appointment. James called me 20 minutes out to confirm his arrival. Of course the noise the fridge was making, wasn't happening when he arrived, but he listened carefully to me describing the sounds it was making. He still took a look at it, and gave it a quick cleaning. Upon looking behind the fridge, he discovered the cooling fan was no longer attached. That explained the "high temp" warning light I was getting over the Summer (it's a fridge in the garage). Pretty sad a 2 year old fridge is falling apart, but I am so glad I called Vision Appliance Repair! Very honest and friendly. He clearly has great teachers :) read more

Brian was 5 star. Fixed our refrigerator. Wholly recommend this company. We will consider getting the homeowners repair plan with them.

I was very concerned when our ice maker unexpectedly stopped working and when Jim came out he showed me what was wrong with it, so I knew that I needed it replaced. Fortunately, he had the part with him, so it didn't require a 2nd trip. I trusted him to make the repair (rather than seeking a second opinion) and hopefully we will have ice soon. My experience making the appointment and my observations about their work ethic and prices are all positive. I would use them again for any appliance repairs and highly recommend Vision Appliance Repair! read more

We had a glacial flood in our freezer when our ice maker didn't turn off and flooded and froze an ice waterfall. I thought the leveler was broken but Vision came out and quickly determined it was the thermostat, which is not sold separately. They ordered a new ice maker and voila, problem solved. From the time we called, ordering the part, to installation was 3 days. Price was very reasonable. Would definitely recommend! read more

These guys are the best. I had unknown refrigerator problems when ice and water stopped working. They diagnosed and replaced the ice maker, and also rerouted the water around an unwanted osmosis system. Great service, awesome follow up and a warranty on top! Highly recommend. read more

I called Vision regarding my 25-year-old refrigerator that no longer dispersed water or made ice. I had previously dealt with another company who replaced the hose which did not fix the problem and charged me more than Vision did. Jim and his son came out, immediately knew the problem, ordered the part and now I have ice and water. I recommend them highly and I have 5 stars on their business card! read more

Definitely 5 stars! James was here today to evaluate our washing machine. He did a great job! He was honest and helped us figure out next steps. We will return to this repair shop for our needs. Highly recommend. read more

Call them first! They are extremely knowledgeable and very trustworthy! Vision Appliance Repair was tremendous help when my daughter's washing machine broke! Thank you so much! read more

The best in the business. Not only fixed the work they came to do but ordered parts to come back and fix something else unrelated! Appliance people are hard to get. And good dependable ones are even more difficult! I would recommend them all day long. read more

I am very pleased with the way these guys run their business. It is not very often that you feel a service provider that thinks first about the customer over the need to make money at every step. They clearly want my business for the long term. They won it. They have been at my house two times in the last year to service two washers. My first experience with them was met with an offer to help me out over the phone with tips and suggestions to avoid an expensive service call. I thanked them, and elected to have them come out, which they gladly did. Mary said that her husband (Jim) or son would be coming out. They came as agreed and on time. Jim was friendly and seemed to want to save us money. I felt completely as ease that I wasn't going to be taken advantage of. The price was very fair. The second time was today. Both the Jim and his son arrived on time and performed an inspection and determined that the second washer was fine, at least for now, and that they were not going to charge for the visit. We were of course happy that the washer was fine, but surprised that no bill was coming. We still offered to pay since afterall their time is valuable and the false alarm wasnt their doing, and they were so responsive. They should get at least a service call! They declined and thanked us for the opportunity to help us out. Are you kidding? Like I said before, they have won my business AND my willingness to tell others about it. read more

I have nothing but good things to say about this company. - Very Responsive: I received a reply to my request on the same day even though we were in the midst of the holidays. - Good Logistics: Mary was able to provide meaningful information about availability and pricing during our initial communications. She also had the wonderful foresight to reserve a spot. This truly helped me get the issue resolved quickly! (Thank You!!!) - Very Professional: Jim arrived on time and ready to work. He had this issue identified in less than an hour and quickly had the unit up and running. My tenant had this to say: "He's super cool, I would definitely use him, prices seem pretty fair, he had to take the whole thing apart. " Trying to coordinate everything while on Holiday travel could have been a true nightmare. The folks at Vision Appliance Repair really saved the day. Suffice to say, I would wholeheartedly recommend calling Vision Appliance Repair for your next problem. read more

We are very happy with the service provided by Jim and Mary. We needed service repair on a microwave and they were very helpful in letting us know what was needed to repair. Jim tested the microwave to see what the problem was and researched the parts needed to repair and gave us the cost for parts and the options to either repair or simply replace with a another model. Based on his research we thought it best to let the microwave go. They were kind enough to have the microwave recycled for us to save us the trouble. The time and research they took to was done quickly and we found them to be very friendly and helpful. We highly recommend them. read more

Extremely pleased with our recent experience with Vision Appliances and James who came out to service our washing machine. Recently had a leak coming from our washing machine that was repaired in a few days. Thanks again for the prompt, helpful and friendly service! We will definitely be using their services in the future if needing appliance repairs. read more

I can't recommend Vision Appliance Repair enough! If you are looking for a truly honest and proficient appliance tech look no further. When I called for an appointment Mary got right back to me and kept me informed of the schedule and issues with getting parts for my Oven that had stopped heating. Jim was prompt, always called to let me know when he'd arrive and knew what needed to be done to get my oven cooking again! read more

I have had 2 major appliances die on me and I have called this local Mom and Pop business and I have never been disappointed by them. They respond quickly and get you scheduled for same week or sometimes even same day. Thank you for your service! read more

We recently had an issue with our ice maker. I go through a lot of ice in the heat. So, it was a major issue. They came by the next day and gave us a quote. It was about where I expected, which was at about $300, and they were estimated that the part would be in sometime early next week. Fortunately, the part was in stock, and they called us to install it the next day. Overall, it was a pretty good value from what I could tell when I looked up the cost of our ice maker on a retail basis, and it was taken care of within a couple of days, which was great, given the heat. read more

Jim arrived early and knew exactly what was wrong with my dryer button. Took him about 10 minutes to get my dryer working again. Jim was friendly and explained what he was doing. I am happy to pass on a recommendation to friends and neighbors. George B read more

The bolts on our right fridge door snapped the day after Thanksgiving leaving us with difficulty getting in and out of it. We called several places but Jim was the only person that could fit us in this week which was a blessing. Today he showed up on time and was friendly and knowledgeable. He saw the problem, immediately went to the store to get what we needed and had it fixed soon after. The repair itself was very affordable, and we couldn't be happier. It's now working perfectly. Vision Appliance is now our "Go to" place for repairs. Thanks for the great service! read more

My Thermador refrigerator stopped cooling. I had three different technicians diagnose what needed to be repaired. This took a couple of months due to no appointments being available. After waiting months, one of the technicians installed a new condenser fan and inverter, the problem still wasn't fixed. I called Vision Appliance to see if they were available. They made an appointment within a couple of days. They repaired it the same day as my appointment. They were friendly, prompt and the price was fair. I highly recommend! read more

Last week we tried using the self clean feature on our 26 year-old gas stove the lock on the oven was jammed so would not work, rendering the oven unusable. We called Vision Appliance in Mesa, an amazing family run business. First of all, the son, James came to assess the problem and determined we would need a new part for the oven door, which, for a stove this old, was impossible to find. Mary, the Office Manager (and Mom) spent hours browsing parts manuals, etc. to no avail. The next day James and his Dad, Jim came back, determined to repair the lock, took the oven apart and fixed the issue without a new part. The entire family were polite, friendly, professional and very efficient. We appreciated their determination to help us and would highly recommend you contact Vision Appliance for any appliance issues! read more

I left a phone message and they called back within a few minutes. They came out the next day to diagnose a lighting problem with our stovetop. A new pressure regulator had to be ordered, and he came back a couple days later to install it. All went smoothly and I'm quite happy with the repair and price. read more

I really appreciate the quick response to my quote request. Not only was Mary quick with her response but she was able to get us scheduled very quickly which we really liked. I would like to extend my sincerest thanks to James, he was not only prompt, professional, knowledgeable, and very personable. James it was truly a pleasure meeting you. I can say without a doubt that Vision Appliance Repair has earned a new customer! read more

Did a good job with fixing my dryer and completed quickly as promised. Thanks for coming out

Unvaccinated and no mask house calls only so we passed as we are older and did not want the risk?

Very pleased with the entire experience with Jim and Mary from Vision Appliance Repair. Mary handled the appointments and was able to schedule the appointment, and clearly communicated how their service charge works and their mask policy. Jim came to our home early, but had called first to ensure he could arrive before the two hour window schedule window. He had a pretty good idea what the problem was from the start, and was able to quickly find and fix the problem. Cost was reasonable, and everything seems to be working fine. Would definitely use them again. read more

They initially came out and fixed my dryer a couple months later it wasn't heating again and they immediately came and replaced the part for me at no charge. Easy booking and fast service. Recommend read more

I called on a Saturday afternoon with a small problem and Jim took the time to walk me through it. Easy to talk to and very helpful. Fantastic customer service! read more

I messed up my range too, to the point where it would not close properly. Jim quickly solved the problem. He was on time, courteous and respectful. I highly recommend Vision Appliance Repair and will use their service again. read more

They came out and checked my ice maker and advised me to contact Samsung about the problem I was having. He said if he fixed it the cost would be very expensive and maybe not so much with Samsung. He was correct and I appreciated the honesty. read more