I had an excellent experience with Wright Appliance, and what impressed me most was their honesty and willingness to help -- even over the phone. My refrigerator suddenly stopped working, and I was worried I'd need an expensive appliance repair service call. I called Wright Appliance, and instead of immediately trying to schedule a visit, they took the time to walk me through some troubleshooting steps over the phone. The technician was extremely knowledgeable, patient, and professional, and explained everything in a way that was easy to understand. Thanks to their guidance, I was able to identify the issue and get my appliance working again without needing an in-home repair. That level of honesty and customer service is rare in the appliance repair industry. They clearly care more about helping customers than just making a quick service call. If you're looking for an honest, knowledgeable, and trustworthy appliance repair company, I highly recommend Wright Appliance. They've definitely earned my trust and will be the first company I call for any future refrigerator repair, washer repair, dryer repair, or appliance service needs. Outstanding customer service and integrity. Five stars. read more

Wow! What a difference! Previously called a local repair company and had a very negative experience. Our washer was clogged with fabric softener, and Steven carefully and thoroughly cleaned it . He left my house clean where he worked as well. His communication and punctuality were great also. I really am so glad to have found him. You will not regret having him repair your appliance! The charge was $152 to come and do the work to clean all the tubing and receptacles. Worth it! read more

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Called Wright's repair about my dishwasher. The recording is very descriptive as to what to do if you need service. I took picks of the info that was needed & txt it over to Wright's Appliance Repair. Within an hour or less I received a return text back from Steven who was professional, polite & honest. He actually solved my problem through texting & saved me a service charge. If I have any appliance problems in the future I will definitely give Wright's Appliance Repair a call. I appreciated their honesty. Thank You!!! read more

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Steven did a great job from advising me on the phone, to conducting the repair. Couldn't be happier to have my oven back!

Repairman showed up on time.... Good communication as to when. Also upfront and open about costs prior to service. Quick, efficient and friendly. Perfect repair! Thank you!! read more

Great service, knowledgeable, and priced fair. He is the owner operator and is easy to work with. Excellent communication and follow through. Highly recommend! read more

So great to work with! Super knowledgable, quick, efficient and just super nice!! Honest and trustworthy, which is getting harder to come by these days! Highly recommend working with Steven. read more

Called Steve again, heating element went out again. It's a production line issue, nothing wrong with the service Steve provided. Again he fit me in next day, brought the parts with him and didn't even charge me a trip fee this time. Hoping this is the last fix, but would definitely recommend this company to anyone!! read more

Excellent work and very prompt. I was so pleased with the repairs on my dishwasher, that 2 weeks later I had them back to look at a problem with my refrigerator. Reasonably priced and professional technician. I would definitely recommend this business. read more

Everything the other reviews say is 100% true. Answered almost immediately, schedule me a couple days later, and had a new ice maker in our fridge for us, making ice again with no issues. Will call Steven for all of our future appliance repairs! read more

Texted Steven for an appointment. He responded within 93 seconds (dont expect this to be the typical response time, but I appreciate the quick response). He was willing to do the repair but informed me it would be to my advantage to replace the washing machine. I take this as an honest answer. Thank you Steven. read more

I used the text scheduling phone number to request an appt on Saturday. They (not a bot) responded within 3 minutes with availability. Stephen was on time, efficient, EXTREMELY cost effective, and has continued to check on our concerns since then. I've never been happier. read more

Freezer defrost and compressor issues 5 stars for customer service. Quick reply and helpful info over text. Even though I'm not getting service due to high repair costs ( parts ). I'd rather get a new one. read more

I have used their services twice. Once for a gas cooktop repair and once for a dishwasher problem. Mr. Wright has been fantastic for both interactions. He kept me well informed of his arrival times, is knowledgable, very professional and honest. I highly recommend his company. read more

I was having issues with my GE Profile Range. Wright's Repair knew exactly what was wrong and ordered the part and fixed it. Outstanding customer service and I would recommend Wright's to anyone needing help with their appliances. 5 Star Rating is Well Deserved! read more

I highly recommend!! Scheduling was easy, price was fair, owner was knowledgeable and trustworthy. It was so refreshing to deal with a company like this these days! read more

I would definitely recommend Wrights Appliance Repair . I was very satisfied, reasonable cost

Fast and reliable!!! Steve was not only on time , but early! He's the best. Thankfully I've only needed to use him twice. Both experiences were seamless read more

Dishwasher repair - first time using. Sent him text, he responded in two hours, was at house in 2 days. Completed repair quickly and professionally at very reasonable price. THANK YOU. Will be on my short list for any appliance repair in future. This is his own business. read more

We were very happy with service. Quick response, timely arrival and friendly effective service.

My 28 year old Whirlpool wall oven stopped working after a marathon Thanksgiving run. I called Wright's and left a message on a weekend and got a text back within an hour. After a few messages back and forth about the problem, the model, age etc. I had my estimate appointment set up for Monday, and by Wednesday at noon my oven was working again. This was such a painless transaction in every way. Fast, friendly, affordable, and efficient. I highly recommend! read more

Excellent repairman Benjamin. Well_focused, excellent communications, knowledgeable. Great customer service! Thank you read more

The wrost experiences called and was told the service will show up between 2 and 3. No one showed and called again and got hang up and was told this is the first time i called. My phone showed I called at 10:23am in the morning. read more

It is rare these days when a service company provides quick, on time, efficient and reasonably priced service. I highly recommend this company for your appliance repair needs. read more

Sent a text message as a new customer regarding my fridge not cooling correctly. Steve answered within a min and indicated he could be out the next day. He texted prior to arrival and got to work right away after hearing the problem. He knew the problem before he cracked the fridge open and ended up getting me fixed up without losing any food. Awesome service, capable, great communication and reasonable pricing. Steve has all of my appliance repair business in the future. Thanks Steve for the quick turn! read more

This company has helped me several times; highly recommended very professional and able to fix my appliances even though they are old. He answers calls personally too!! read more

Steven was very responsive, arrived on time, fixed our refrigerator and updated the boards quickly, an explained it all. Very good experience. read more

Fast, friendly, fairly priced, helpful and knowledgeable. Will use them as my go to now on!

Quick to respond and an apt within a couple days. He was very knowledgeable and honest. Don't hesitate to work with them. I'm sure We will be again read more

Before coming out, Steven gave us two estimates by text for our non-spinning washing machine by text: $500 if it's the transmission (mostly the part) or $200 if it's the coupler. Fortunately, when he came out, he quickly diagnosed it as the coupler. He was comfortable with us watching him work, and answered out questions. He also replaced a part that improves the agitator. No surprises with the amount paid, and professional work. Can't recommend him enough! read more

Steven did a great job with my 28 yr old Maytag washing machine. I knew it was a long shot that it was repairable and it wasn't. But he explained what he could have fixed and what he couldn't. I told him I wasn't looking forward to shopping for a new one, and he gave me a recommendation for something as close as possible to my Maytag and who to call. He is friendly, professional and on-time. I will call him again for other appliance issues. read more

I've use Wright's for years. Stephen is reliable and accurate in his diagnosis and repairs. If the repair isn't smart because it nears the value of the appliance, he'll advise you. read more

I contacted Wright's Appliance Repair because of a problem with my stove. I heard an unusual crackling sound from the knob. Steve the owner, came out and fixed the problem by replacing the knob unit that had burned out. Steve was very easy to talk to and professional. I understand why he has all five-star reviews, including this one. His price was fair. It's good to know someone that knows the business and you can trust them to give you an appropriate price and feel good about a job well done. I won't hesitate to call Steve if I need him again. read more

Steven is very knowledgeable. He discussed an LG washer repair with me and because of what it would cost and the age of the washer, he informed me that it may be more cost effective to replace. Wow, that level of integrity was impressive. Because of his integrity, I hired him to replace an ice maker in my refrigerator that needed repair. He handled it expediently. I would definitely hire again. read more

What a great guy. He took care of the issue within 15 minutes. Very friendly and professional. His rates were reasonable and well worth it. I will recommend him and definitely use him again when necessary. I couldn't thank him enough. read more

Oh WoW! On Tuesday, November 19, I got to meet Steve after a couple calls at my daughters house to repair her upright refrigerator. Even though I did several repairs myself. It only took Steve a minute to analyze what was wrong with my daughter's refrigerator. He gave me the truth and options. He was so gracious and kind. He didn't charge me for the service fee because he didn't do any repairs. Mainly because he recommended a full replacement other refrigerator. But my guess is Steve is this kind and gracious of a person always. Other Appliance Repair companies would have probably charged me the service fee, spend time on the thought about Repairs and ended up probably at the same conclusion that the refrigerator would need to be replaced. Whereby my daughter would been out several more hundred dollars besides having to replace the refrigerator. But no, not Steve Wright he was , honest and helpful. I jumped at chance to get his business card and will use it to Steve our appliance repairs going forward. plus I've recommended him already to my two neighbors. Thank you, Steve for being so gracious and honest and helpful. Thomases of Mesa, November 2024. read more

Steven is a solid professional. He diagnosed my problem via text, gave me an estimate, and came to make the repair within the same week. He also took the time to tighten everything up and make adjustments to insure it was seated right after taking the unit out for repair. No surprises, no extra charges, and dishwasher is working great now! Saved me about $500 vs. buying a new machine. read more

Provided great and prompt service. I would totally recommend. Fairly priced and honest.

I'm very glad to have found Steve. He responded when scheduled, with a text to tighten up his exact arrival time. Then he quickly diagnosed the problem with my long-serving Whirlpool/Kenmore gas dryer, replacing a failed thermal fuse and its associated thermostat, and the kinked flexible link to the vent pipe for good measure. Pricing was reasonable, and he explained what was being done and why. His recommendation to keep the washer and dryer unless and until something much more costly or unavailable fails (like the dryer timer) makes lots of sense, since these are proven examples of the adage that "they don't make 'em like that anymore." read more

GO WITH WRIGHT'S! Four years ago, my husband and I moved into a condo and inherited a washer/dryer combo- an all-in-one machine that sounds like a great idea. Except it isn't. It takes more to maintain, is a pain to clean, and the water pump has broken three times (it's now an annual event, almost down to the date). Initially, we had a homeowner's warranty place that sent some guy out who took three hours to diagnose the issue, got water all over the floor, and then didn't have the part on hand, so we had to wait almost a week for the repair; then the tech didn't tighten the hose which caused a slow leak, ruining our kitchen floors and cabinets (thank goodness for insurance). In 2022, we called Wright's after seeing his Yelp reviews and, immediately afterward, taped his business card to the machine. THIS GUY IS A GEM! He is prompt, he is honest, he is straightforward, and his prices are fair (less than the dingdong who ruined my kitchen). He's had our water pump on hand both times we've called, has been able to book us within a couple of days, and has gotten the job done! He's friendly and thorough and tidy, too. I cannot say enough good about him and the way he operates. read more