I had a broken screen and just needed it replaced. After his services my phone completely stopped…read moreworking and he refused to refund or replace the malfunctioning screen he installed. He then tried to get me to spend 400 extra dollars to get a "better" screen and admitted he knew the screen he gave me wouldn't work. I asked why he would sell me and install it and he said "I gotta make money." He's a scammer and knows what he's doing.

very rude . Go here if you want to be out of money and still have a broken phone! Distasteful…read moreservice! absolutely disgustin.

From the owner: Our friendly and skilled technicians are equipped to handle various repairs, including iPhone back…read moreglass replacements, tablet issues, and computer monitor fixes, making sure your devices are back in perfect working order.

Good little shop with very helpful, knowledgable staff…read more I have frequented this shop for all my cellular phone needs for years. My purchases have included used and new cellular phones. Not once did I leave wondering if my purchase was wrong or I was steered to make a poor decision. There are not many shops in any industry where trust is not a concern. I have always felt trustworthy of this business. It should be said that while I enjoy the features of newer cellular phone models, it is not mandatory for me to own the newest. If that were the case I probably would need a different cellular shop.

Fixed my phone very quickly! Most other locations said they didn't have time but this one got me in…read moreand out in under 30 mins

Great place to go get your phone fixed and good prices get all my phones done here. Love toys…read morewireless

Exelente servicio Repararon mi teléfono en menos de una…read morehora Y muy rápido y también el horario accesible

Very knowledgeable customer service reps at this location. Very good selection of options for phone…read moreplans, phones, & other electronics. Also they carry phone cases, ear buds, & music devices. Verizon is my carrier & I see the value in my service plan. They take great care of me when I need something or have questions.

Verizon are criminals who take your financial info and charge you constantly. I switched providers…read moremonths ago and they still try and charge me $25 a month. Go to t mobile instead.

BEWARE:Metro by TMobile support informed me each store is permitted to set their own prices and are…read morenot obligated to honor Metro by T-Mobile advertised deals and pricing. This store is a hostile environment. (The lady ahead of us was told they wouldn't replace her broken phone because it was her fat a$$ that sat on it and broke it!) We clearly explained the changes we wanted and after just a few minutes the young man behind the counter assured us the Metro By T-Mobile deals we requested were applied to our account and collected his fees. But unfortunately I did not receive phone that had been advertised and requested. The store had closed for the day when we received notifications of our plan being changed to two separate plans with a higher cost, both in my husband's name, my name had been completely elminated and they had added options we had not agreed to or even discussed. My notifications are going to his number and they are demanding more money due immediately. We went online to customer support to try and get it sorted out but we're told our only recourse is to return to the same store and attempt to get them to honor the deals and prices we had discussed. It is completely at their discretion whether or not to undo the non requested, unwanted and surprise changes since the stores are independent and therefore permitted to set their own prices and policies. This is not stated anywhere that I have found and am disappointed they would think this is appropriate business practices. We will be going elsewhere for phone service. It's sad TMobile has sunk so low with these shady company policies which will likely end up ruining their name and reputation.

DON'T USE AT&T Customer Service is a Crap shoot! Calling to get assistance is a horrible…read moreexperience!! If you can get past the AI rep. Expect another hold! Then expect to be on phone with careless rude, stupid reps. 95% of the time! If you put in for a call back instead of being put on eternal you never get a return call! Account supervisor has never called back either! Extensive fees for this and that won't work with senior citizen respectfully!! Don't fall for free phone its a scam!

Juan is an excellent Customer Support Specialis! Helped me in store and even when I had left. Great…read moreexperience, helpful in all aspect.

Overall Rating of Satisfactory, 5*****STARS!…read more This is like a one stop shop for Cellphones. Located inside Chandler Fashion Center, between BoxLunch and Helzberg Diamonds, right in the middle of those two store. This Cellphone Repairs and Accessory shop, specialized in fixing cracked screens, other common issues with phones. They carry high quality off brands and OEM accessories such as cases, screens, battery and charging equipments for phones, iPads and tablets. The Staff here have an excellent customer service. Alam, assisted me with exchanging my phone case that I bought a few days ago, because I've decided to get a different phone. He was very helpful, professional and knowledgeable that I just have to have him put a new screen glass protector cover on my phone. It literally took him like 3 minutes. They fix phones within 15-30 minutes. Wow, he was fast and perfectly precise with his job. I highly recommend Celltech to everyone that need some fixing on their phones and etc.

Apparently, this store goes by several names including Celltech (noted on their business card) and…read moreCelltec (noted on their signage) so when looking for the reviews before I could not find them and I'm sure others can't either. It is the Kiosk, 2nd Floor, Chandler Fashion Mall, right outside Barnes and Noble and the kids play area. Please see my review below. Run from this place if you want your phone to function after "repair"! I took my phone here on a whim while shopping at Chandler Fashion at the end of May 2021. My screen had a spiderweb crack for over a year since pre-COVID, but still functioned perfectly otherwise but I took it to get fixed because I wanted to sell/trade it in crack-free. The progression is that this place completely broke my phone's screen/LCD and made it worse after several visits because they never put the screen on properly, blamed me, and said their "warranty" wouldn't cover it. Over several visits we only saw and dealt with a young, short, brown skinned guy with close cut hair and his taller older brother (ponytail). See below for details of this telenovela from hell if needed. 1. Within TWO days of them replacing the screen, the phone had a fingernail size crack in the corner right under where the Spigen case met the top portion of the screen. This made no sense as this part was protected by the case and I hadn't dropped it. In addition, I noticed they broke my phone's speaker because I could not listen to voicemails, videos, or talk on speakerphone. I took it back due to their "warranty". "Okay, younger brother calls older brother, we will order a speaker and call you in a few days, and give you a screen cover, but we can't fix the cracked screen because you probably dropped it". At this point, annoying, but I cannot prove otherwise. 2. We call them, take the phone back to find out they ordered the wrong speaker. Younger brother calls older brother, they say come back in a few days. Mind you, we don't live across the street from this mall. 3. Bring the phone back again on an evening after work, they fix the speaker, they "do me a favor" and put their protective screen cover on it. Thanks, appreciate the cover, it literally just slid off after 1 day as it was not the right size, whatever. The next day, I notice that the screen is kind of springy when you scroll, however, I'm thinking I'm never dealing with this place again, and not taking another trip to the mall, I can live with this until I upgrade soon. Silly me! 4. Within a few days, the screen is feeling more springy (it is moving up and down while touching which it shouldn't be) so I remove the Spigen case to look at it. The phone immediately started blinking, and turned yellow and black from the pressure from removing the Spigen case!!! The LCD is ruined?! I scroll my finger from top to bottom and notice the screen at this point is as bouncy as a swimming pool diving board and must've been getting looser the more time that went by. Apparently the only thing holding it together to function okay this long was my cell phone case?! I'm also convinced this is why the new screen cracked in two days because it was not secured and constantly moving against the edge of the Spigen case. 5. I take it back again that same day, at this point I just want my money back, the phone that was working for over a year w a cracked screen, now has an 100% loose and unreadable screen and I can see the damaged LCD below. The older brother is there now, and says he remembers me; again he's "going to do me a favor" (repeats this several times) and fix the phone, come back at 1. Still being cordial, I tell him I'm not sure how this is a favor though because they told me it's under warranty, and I haven't done anything wrong to the phone, it was working fine before I took it to them. He laughs and tells me he's doing this favor because he gets paid regardless, so he doesn't care what happens, and if I were to tell the company this, they will not do anything to help me so he's trying to help me out. I'm in disbelief like, dude, this is a lot of talking, accusing, and excuses, I don't care how you get paid, or want to talk about it a lot after the 4th attempt at fixing it, I just want my phone to work the same way it did before I paid you to fix it. Omg! He then said the screen would not be the way it is, if I hadn't dropped it or done something to it, or it's the case that I have (proceeded to inspect the Spigen case like it is an alien from outer space). Then he says it is not their fault because something happened to the glue holding the screen on and that's usually from dropping the phone. Lol, wwwhhhaattt??!!! But he'll do the favor, come back at 1. 6. Return to pick up the phone this evening and they are unable to fix it and must dispute with bank. So now I am out of $200 without a cellphone. Complete frauds!!!

We've used this repair service for both our previous iPhone's for new batteries…read more Service Very fast repair in a couple of hours and the phones looked and worked perfectly just like new! Extend the life of your phone using their battery replacement service! Very reasonable

This guy knows his stuff Fixed me right up…read more He was very knowledgeable and professional and a all around good guy. If you got a problem this is your guy you want working on your stuff.

Customer service reps are unfriendly. Changed phone one day after purchase and was charged an extra…read more$75 re-stocking fee, terrible cell tower service, internet not available where I live, everytime I call c.s. it's a long wait, have to wait on hold forever!! Worst cell service ever.

I used to hate going into this store and hadn't for a couple years. Recently though, I had a very…read moredecent and genuine experience getting a new phone with Hailey and Andrew. They went above and beyond to make sure I got what I wanted at the best price. I will be going back!