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    Metro By T-Mobile

    1.0 (1 review)
    Closed 10:00 am - 8:00 pm

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    4 years ago

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    AT&T Store

    AT&T Store

    (4 reviews)

    I was worried I wouldn't be able to get a new phone because it was 30 minutes until close. (I know…read morea-hole move going last minute) I didn't even get the guys name who helped me but he was great! He was very helpful and upfront about the costs and even helped with a discount. I usually HATE going to att stores because the associates, at least the ones I've dealt with, have never fully explained costs and even said they gave me a promo when they never did! Anyways, this guys was very cool and he was the best associate I've ever had help me in store.

    I'm having to settle on a rating here because the store, itself is somewhat lacking. However,…read moreTaylor D. was above & beyond. AT&T should be grateful he is the reason I chose to do business today when I could have easily gone to a location with adequate stock. I called ahead inquiring about a device. Was undecided & chose to visit in person. Unfortunately a product was labeled wrong so it ended up being what I was seeking is out of stock. Come to find out- barely anything is in stock. No accessories, etc. Luckily, Taylor knows his devices & info! It turns out there was an upgraded version of the device I wanted, in stock. The ONLY one. He took the time to compare devices & educate me on the differences + what would be in my best interest for usage. He went over the plan options, every aspect of data, monthly cost, plans, usage, etc. There was virtually no one else in the store so it was an extremely quick & easy transaction. The store, itself was clean & well laid out. But, seriously ridiculous the stock at this store is so depleted you're lucky if you can even get a device! Tons of irrelevant misc aesthetic items hanging on every wall but when it comes to device-specifics there's nothing in stock. No screen protectors, cases, stylus, keyboards, etc... at least not for Apple products. Outside of the ONE device in stock, I couldn't purchase a single accessory or add on. And they don't plan on having any ordered in the near future. Taylor was fantastic & the reason I left with at least the one item I was seeking. But disappointed the store does not have much of anything to choose from for Apple products in stock & a very limited selection of anything. This seems to be the case with other AT&T stores in the area. Last time I needed to upgrade or purchase accessories the other stores had the same story. So it's starting to make sense why these stores are always "dead" when I visit. It's hard to get anything you need. But thanks to Taylor, I was able to get the device I wanted... just have to go elsewhere to get the remainder of what I needed. So I suggest calling ahead to speak with Taylor before arriving & discovering they don't have anything in stock. Had it not been for him, I would have gone elsewhere entirely since AT&T doesn't want to provide much of anything in their stores anymore. And I'm already having to do that since I couldn't purchase the remainder of what I needed due to 0 stock.

    Metro By T-Mobile - mobilephones - Updated May 2026

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