My son Nathan and I stopped by **Cellphone 911** on Saturday after I did what every confident Mac…read moreowner eventually does: attempt a self-repair and strip a screw in the process. DeShawn had promised he would take care of it, and once again, he came through. This was not our first rodeo. Over the years, DeShawn has repaired our MacBook at least half a dozen times. Screens, ports, batteries, weird issues that make you think the laptop is finished. Each time, he patiently digs in, explains what's going on, and finds a practical solution instead of pushing an expensive replacement. This visit turned into a full-on father son afternoon. Nathan watched closely, asked questions, helped where he could, and learned how delicate and precise these repairs really are. DeShawn never rushed us, never talked down to us, and treated the whole situation like a shared problem to solve, not a transaction to maximize. What really stands out is integrity. DeShawn could have upsold parts, quoted a big repair, or waved us off because it was a mess I created myself. Instead, he fixed the stripped screw, made sure everything was stable, double-checked the work, and charged me twenty dollars. That is not a typo. His shop is not flashy. It feels like a place where real work gets done. Phones and laptops everywhere, tools out, music playing, and a guy who clearly cares about keeping people's tech alive a little longer in a world that tells you to throw it away. If your device matters to you, and if you value honesty, skill, and someone who treats you like a human being instead of a quick sale, this is your place. I already know where I'm going the next time something breaks, because with DeShawn, I know I'm taken care of.

I've been trying to get my MacBook Air screen fixed for the past year and have gotten the most…read moreridiculous quotes but finally found DeShawn at cellphone 911! DeShawn was so nice and and was able to fix my screen within a few hours! I highly recommend anyone with cellphone, computer or any tech issues GO TO CELLPHONE 911!

Great service at a good price. The tech fixed my hard drive and recovered my data in less than an…read morehour.

I recently called this company for my laptop. It was running so slow and me being a student and…read moretaking classes online, this was really aggravating me. They were really kind and courteous and reassured me that they would figure out what the problem was, and they did! I was only out of a laptop for a day and a half for them to fix a virus I had on it. I definitely would recommend this company to my other college friends and to friends and family. Thanks again for the amazing work!!! Laptop is much better now, which makes me happy!!!

I'm not even from Arizona, but I had some free time during a recent work trip and figured I would…read morego get my cracked screen fixed. This is the second time I've cracked my screen, and didn't feel like dealing with having to make an appointment with the Apple Store and waiting 2 hours+ for them to repair it, so I yelped for places and this one was near me and had good reviews. At first, I almost couldn't find the place! It's located at the very end of a very small and unassuming restaurant/shopping row. The owner (I'm sorry I don't remember/didn't catch his name) was super friendly and asked if it was okay if I waited for him to fix another customer's phone before he got to mine. While I was waiting, I took my phone case off and was doing my usual "I'm bored/let me mess around on my phone" stuff and because the case was off I realized how hot my battery was getting (mind you, I usually never have my case off so I never noticed this before). When the owner was done with his previous customer, he took my phone and commented about the heat, and said he'd take a look at my battery too while he replaced my glass screen. He ended up showing me how my battery was getting "puffy" and asked if I wanted to replace it, and since he was already in/opened my phone to fix the screen, he would only charge me for the cost of the new battery and not the labor (P.S. Before this, I had also started noticing that my phone wasn't holding the same charge as before). All in all, I was in that store for less than and hour, and walked away with a new screen, a new battery, and a tempered glass screen protector for $135 total (I have an iPhone 6). SUPER IMPRESSED WITH THESE SERVICES! The owner knows his stuff when it comes to phones, his pricing is fair, and he didn't pressure me at all to add on to what I originally went in for. I definitely would recommend this place. Also, side note, while I was waiting for my services, another customer walked in and had water/liquid damage on her phone, and told him "I came to you last time when I didn't think my phone could be fixed and you fixed it, so I'm coming back to you." Additional side note, when I first got there, a lady at the school district came to pick up an iPad (or some kind of tablet). I guess some dude had come in asking the owner to unlock it for him, and when the owner started working on it he realized it belonged to the school district and was probably stolen. So instead of taking this guy's money, he called the school district to tell them. LEGIT. I would support his business for no other reason that he's just a good person - but it helps he's awesome with repairing phones, too! :)

Troy is awesome. A few months ago I shattered my screen and he came TO MY JOB and fixed it right…read morethen and there since I wasn't able to leave. Tonight, I shattered my screen again, chunks physically missing, and he came to the rescue yet again. He's speedy, SO KIND, and really cares about helping his customers.

If I could give them a 10 star review I would the salesmans name was Jack he help me out on the…read morebest deal on a phone for my daughter he also got me the best deal on a phone case and charger I would highly recommend this business for anyone looking for a phone service or new phone.

I ordered some items on Wish to be picked up. When I arived at 17:56 (had some trouble parking),…read morethey had already closed. This was still in their business hours, yet the store was dark and empty, and locked.

Do not use this guy/company to fix your phone! He replaced…read moremy month old iPhone 8 Plus screen and digitizer. He said his screens came with a lifetime warranty. The new screen started having issues within 2 days. He said he would come back and fix it. The first time we scheduled for him to come back. He texted the night before and wanted to reschedule due to feeling under the weather, no problem. Then he was a no show. Now he is no answer.

So I reached out to them a day before the holiday knowing I would have to wait until after to get…read moremy phone fixed. OCD is going crazy and anxiety through the roof because of this cracked phone. I messaged on yelp I got an immediate response that lead to a phone call all in about 10-15 minutes or less. Issac was very nice and professional on the call made the appointment discussed price how things work. Ok appointment day! Yeah I can't wait!!! OCD is almost at medication level . At about 55 minutes pass my appointment time I reach out for an status update. I quickly got an apology and a response as they were having tech difficulty. Ok I'm feeling better and really anxious. Although my appointment was at 11 and the phone didn't get fixed until after 1pm. I was ok, he offered a free glass protector and the service was completed in like 20 minutes. When someone takes accountability for a mess up I appreciate it. The communication was ongoing all the way until he was walking in the building. I appreciated that. So for this I'm giving the 5 stars. He deserves nothing less .... very professional, responsive , responsible I would definitely recommend!!!!'

These guys saved my phone! I'm so grateful. Great value, great service, courteous, and got my phone…read moreback fast. Thank You!!

I had my IPad glass replaced. Great service, good prices, they had it done in two hours. I will…read morerecommend everyone to use their services.