First time I was having my computer serviced dude triaged the issue over the phone knew what the issue was had me come in and fixed it in like 15 minutes. I'm upgrading my current PC and needed a specific part. I called in and talked to Jeremiah - dude knew exactly what I needed and was able to help me get it handled when I had tried and failed at 3 other shops. Bro deserves a raise. read more

I had the bad experience with this company. I wanted a high end water cooling build. Alex was extremely rude and ruined some parts I purchased. I bought 18 new water fittings and someone at the shop ruined so many fittings that they had to use all 18 new fittings. I could tell some one use pliers to take the fittings off the old build. This marred the fittings when instead they should have used the supplied wrench with the monsoon fittings. Alex had a very care less attitude about all the fittings getting damaged. Next when I got the system home the computer would not boot. Kept on getting a CPU fan failure message. I called up Steve and Steve did come over *since I did not want Alex showing up*. Steve could not resolve the issue. So my nephew an I had to resolve the issue on our own. It was an absolutely horrible experience with this company. The only reason the company gets one star is because you can not give it a zero star rating. read more

DO NOT TAKE YOUR PC HERE!!!! Beware! My son found this store online and due to reviews we gave him a try. He spoke to the gentleman who stated that he could do optimization to make it faster. It was a 24 hour turn around. My son picked it up eveything seemed to be fine as we tested it in the store. We secured it in the car in its original packaging and drove it home. When he plugged it up. He got the recovery message. We have done factory reset and all. But get an error saying a file is corrupted. So he did the command prompt and codes to run the scans manually and even with scans complete and factory reset. Still the same error. I immediately told him to call the gentleman. He called and the man said it worked in the store! He would charge him to fix the issue. His 3,000 gaming PC is no longer working. What a RIP OFF! If you decided to go him record every interaction while there. Record walking the pc in your house, record how you secure it, and record when you start it up and turn it on. He Literally accused my son of doing something wrong. I am in finance IT professional by trade and my son is pretty computer savvy. We are looking at small claims court to resolve the issue. PLEASE RECORD IT ALL FOR YOUR PROTECTION. HE DOES NOT STAND BEHIND HIS WORK. read more

I can't recommend this place enough! I've worked with Alex on multiple occasions now and he has always gone above and beyond for me. I started out with a pre built PC I got from a big box store. I wanted to transition into a custom build. They helped saved me money on parts from my old PC into my new one. Any small issues that have come up with my PC they have solved that day within the hour! I don't even waste my time with online builders or retailers anymore. They are very COVID safe also. Support this local shop and you won't be disappointed. read more

Smashboxx PC & HOBBY - My new custom build from Smashboxx - IT Services & Computer Repair Near Me - Gilbert, Arizona

I've used these guys multiple times and they are unreal! They are very knowledgeable and their work is incredible. Even when I dropped off my PC they were fast with it and explained everything to me so I knew what was going on with it. I would highly highly recommend them to anyone. read more

Got me in within hours and had my computer fixed on the same day. Honest professional work from a fellow computer enthusiast. Happy to have found my local computer guy when something goes wrong, read more

Alex and Steve are some amazing people. They're so knowledgeable and attentive. I had multiple issues and came back multiple times to test things out. It took about a week to resolve just testing and figuring out it was the cpu and ram. You guys did a great job fixing and upgrading me to boot! I'm definitely going to keep you guys around! read more

Smashboxx PC & HOBBY - A custom gaming PC with RGB-lit fans, RAM, and graphics card inside a glass case, situated on a wooden floor. - IT Services & Computer Repair Near Me - Gilbert, Arizona

Shoutout to Alex over at Smashboxx PC , our team over at Sibi brings our PC's over here for rebuilds / diagnostics. Today i reached out to have my AIO swapped out due to a faulty unit as the H150 Cooler was blinking red. Also got some white cable extensions installed. All with a same day turn around. Call to make an appointment ahead of time. 5 star service. read more

Smashboxx PC & HOBBY - IT Services & Computer Repair Near Me - Gilbert, Arizona

I went there, dude fixed my pc, only cost 75$. Yay, anyways that's it but I need more characters to post a review so yah :)

Steve is great. He's been able to get me parts I needed in a pinch, and he even loaned me a keyboard I needed for a one-time thing I was doing and just told me to bring it back when I was done. He truly cares about his customers and that's definitely a rarity these days. His prices are lower than I would expect and his quality of service and sales are both phenomenal! read more

Very professional and knowledgeable. Gentleman up front answered all my PC build questions, and offered to build my rig for a fair amount.

I had no idea places like this existed, but I'm so glad I reached out to them because of Yelp! My family desktop PC finally died it's last death after many years of service. I wanted to find an amazing deal because I wanted to upgrade to a decent gaming platform for less than most places are willing to build a budget gaming PC. They pointed me to where I could by a great as-is computer for super cheap, and they upgraded it for a great price. The service was amazing, and I ended up with a huge upgrade and a PC that games well because of their recommendations. I'm very skeptical when it comes to computer repair places, but these guys are extremely knowledgeable and service oriented and helped me stretch my dollars much further. If you have more money to spend and want an awesome looking system as well as performing, this is definitely the place is recommend. They have it all decked out with all these fancy custom rigs. If you're into gaming or playing networked games, this is your place. One of the best things about this place is they are friendly too and not intimidating or pretentious at all to talk to. They are very good with people too, not just computers. I definitely will not hesitate going back for my next project even though the drive is 40 minutes away because the service was more than worth it. My son was extremely impressed with the system that we put together for not a lot, and I owe it to these guys. I really appreciate you turning my skepticism around about service from computer repair and upgrade places. They definitely have their place still, and businesses like this need to be supported and not disappear because everyone wants to buy prebuilt PCs and parts online. read more

What an awesome spot! I went to their soft opening on 10/6. The setups are very clean and comfortable and the ambience is very soothing with the black light and electronic music. I haven't come across a gaming/LAN center like this in the valley before so it's awesome to have one now! They offer very reasonably priced hourly rates and snacks. They also do custom PCs and offer free consultations. Looking forward to the smashbros tournaments that they will have in the future! read more

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Had them add new Thermal paste and a new SSD, very knowledgeable will definitely be coming back here

Alex helped me out over the phone when it came to an issue I was having and that to me was awesome and I could imagine all the other employees are just as great! read more

I asked to replace the mobo bc I'm lazy to do it myself and quoted me to do 100 for diagnostic fee and it turns out the motherboard is bad. 14 months later (today) I asked do you have any graphics cards in sto... cuts me off* we don't sell parts we only do upgrade. No shit I want to upgrade my pos GTX 1070 forget it I'm done with this place. Anyway they did good on cable management. read more

These guys did my build a couple months back . At the time I had little to no computer knowledge , they spent at least 2 hours just explaining how everything worked what each part did in the desktop. These are some honest good dudes , BEST SHOP HANDS DOWN for pc read more

Smashboxx PC & HOBBY - the outcome - IT Services & Computer Repair Near Me - Gilbert, Arizona

Had a great time building my pc there with Alex and Steve. Was a process getting all the components just right. In the end we came out with a beautiful beast of a PC. The communication was on point, and I feel that the guys were just as happy with the build as I am. Would send anyone here 1st over any other place. Thanks guys!! For the HORDE. read more

A much needed gaming oasis in the valley! A wonderful gaming cafe with top notch equipment. It always clean and there's a very friendly atmosphere, no matter what game you play. There is also a knowledgeable staff to supply you with the latest PC parts. They fix your troubled gear or build next dream setup. Everything is so affordable also. Awesome place. read more

If you're not up to the task of building a PC I 10/10 recommend this to anyone, originally they built my girlfriends PC and I had plans to build my own but after she got hers and I saw the quality of their builds and how easy they make the process (which only took 24hours by the way!!) I ended up just getting my PC from them. And even if you just wanna come in and game they have tons of computers in their LAN area set up shop on. Working on getting my third pc from them right now. read more

The PC gaming cafe is clean and has really nice equipment. You feel like you are a pro gamer or streamer on twitch. The prices are freaking dirt cheap to play for 3 hours. The gamers that frequent there are also really nice. read more

Great place to take anyone who wants to game on a PC. Beautiful inside. Great atmosphere. My 14 year olds love to go there for an hour or two. read more