I love this place.... if you bring a picture of your dog... you get a free appetizer.... happy hour is the time to come.... cheap drinks and a nacho bar.... read more

Chuy's recently catered our wedding. They did such an amazing job! They were very prompt, professional, and super kind! :) Also, they are reasonably priced and could offer us everything we needed!! We would recommend them! read more

Just ordered from Chuys, has my order delivered from Door Dash. Food was terrible! Ordered taco al carbon, two orders one beef and one chicken, hardly had any meat in the tacos. They crammed the rice and beans in the container together. So much for that, I was trying to support our local restaurant by ordering online and having it delivered. Lesson learned. read more

Chuys is Texmex, not Mexican so don't go there if you want authentic Mexican. Their salsa is amazing (both the creamy and the red). The Baja shrimp tacos are relish. And my server Julian was fantastic. read more

Went to eat dinner the other night and notice their tortillas are not the same as they used to and that is for both corn and flour. Now they are thicker and harder which you do notice when you try to cut the tortillas when eating their enchiladas. Now you need a knife where before you could just use the side of the fork to cut them. Also notice that the section where they had the people making tortillas by hand was closed off. So I asked our waitress and was told that now they do them with a machine and is why the tortillas are different now. It's really sad as that was one of the main reasons why I used to pick this restaurant over all the others on my area. read more

love their fresh salsa and good fajitas, their enchiladas and rice are pretty good too. Food is reasonably priced. usually go during lunch since its pretty heavy. read more

We placed a To Go order tonight and when we got home we were missing a few things. We called and the manager offered to replace them, so we returned expecting to pick up just the missing items, however she replaced the entire fajitas for 2 meal and all the goodies that go with it. Thank You for going beyond our expectations to make this right! We WILL DEFINITELY BE BACK! read more

Chuy's - Mexican Near Me - Katy, Texas

No matter which location I go to for a guys, I generally leave happy! The jalapeño ranch is easily my favorite "sauce/salsa" at any TexMex restaurant. The service here is always great and attentive. Some of my favorite dishes are the enchiladas and the burritos! read more

Please check your to-go orders before you drive off. Got all the way back to Cinco Ranch to discover I paid $26 for a beef burrito; I guess some other lucky bastard got my combination fajitas with the extra shrimp on the side! Hey, sun shines on a dog's ass every now and then right! Getting back to my messed up order. It's the way the situation was handled is what chaps my ass! I call back and ask to speak to a manager. The woman answering the phone has a major attitude! Sends me to the voicemail of the manager. I call right back and tell the same lady that she sent me to voicemail. She then says well I will get up and walk back there and bring him to the phone. Really so you are going to do your job! Go figure! The manager Alex came to the phone his demeanor was very nonchalant about the burrito debacle. You see I had the same thing happen to me at Pappasitos, shit happens. But the manager at Pappasitos was magnanimous from the time he got on the phone with me until he hung up with me. Pappasitos replaced my order, and to my surprise I received a gift card in the mail a few days later too! But the Papa's brand is centered on customer service and satisfaction. Back to my messed up order. Had to wait 30 minutes for them to meander out to the truck with my replacement order! The woman with the blue hair streaks also had an attitude and practically tossed the order to me as she rushed off to probably give the next customer another wrong order. But I digress, I guess I will see what I get when I get home. With this Russian roulette I've been playing I will probably end up with bean nachos with no beans! read more

I've been ordering from chuys for awhile now never had any issues until tonight the girl taking my order her name is Stephanie apparently needs to get trained in customer service since she doesn't have any she will be rude on the phone and then will hang up on you shame on this girl Chuy's as a franchise needs to teach her some customer service. read more

Let me start by saying I love Chuys. I have dined over 100 times across Texas. Always a good experience. Not so much at this location. Service very mediocre. Example "What can I get for you?", "I'll be right back", was the language used at every request, every course, at every table. Robotic order takers with no suggestive selling or interaction. Food was just plain not good! Fajitas tasted boiled not grilled. No marination flavor at all. Lacked seasoning. No Grill marks, Just blah. Hot tortillas??? Nope. Waiter apologized and said they close down the tortilla station around 8 so the tortilla person can clean up and go home. I heard the table behind me complaining about cold and hard tortillas as well. The tortillas tasted like yesterday's, even though I know they were not. Lackluster experience. read more

Chuy's - Beef fajitas - Mexican Near Me - Katy, Texas

I been here a few times before i haven't had a good experience before so I decided to give it another chance..... First off it took 10 min to get our drinks waitress had another table she rather serve then my guest and i....... Food was ok ones it arrived ask for tortillas and cerranos they came out but we weren't hungry any longer SERVICE not good at all dont waist your money or time only gave it 2 stars because of the food!!!!!!!! read more

Chuys is very good, the service was spot on and the food was great. This was our first visit, the restaurant was packed but the wait time was less than 15 minutes before we went to our table. Also the food took a little longer to come but the wait was worthwhile. The tortillas are nice, made right in the restaurant. The decor is also nice. The service was great, our waiter was very polite, attentive and watchful. Always checking that we were doing good at the table and refilling our cups. read more

Chuy's - Full house at Chuys - Mexican Near Me - Katy, Texas

The tortillas were very good. I almost ordered more but had self control. Our waiter Trae was awesome.

I had a really negative experience last week at this particular location, though I have been a big fan of TexMex and all the Chuy's locations in Austin. Came to take my mother out for lunch. I ordered the vegetarian lunch combo special, she - the chicken combo special. We were both disappointed: I somehow got a random piece of steak fajita mixed in with my rice; my mom bit into her chicken taco and subsequently took several long strands of hair (which matched neither of our hair color). My mom was quite disgusted and our waiter was nowhere to be found for a good 6-10min. When we finally flagged someone down to complain about the hair clump, they offered to remake my mom's plate. While she waited, a well dressed African American man (perhaps the manager?) came to our table. Instead of apologizing, he said "I have no idea how the hair could have gotten on your plate, but it didn't come from my staff. Maybe it flew on." SERIOUSLY? Several strands of hairs don't just fly in and get cooked in with the taco meat! We looked around (there was an open view from our seats to the kitchen corner where tortillas were being pressed and plates made), we saw absolutely ZERO kitchen staff/cooks wearing hair-nets, some with their hair down. THAT'S how you get hair in customer food. The fact that the manager (?) and waiter gave us attitude after serving food with lots of hair in it is kind of vile. No apologies, no reduction in the bill - just attitude. Worst experience and food etiquette I've ever had at an otherwise great food chain. read more

I would give them zero stars if possible but the one will do I guess. The service here sucks over and over again and somehow they figured out a way to mess up the food as well... The drive to westheimer is worth it for better service, atmosphere, and taste. I will never go back to the Katy location again! read more

Avoid this restaurant at all costs. My vehicle has been broken into TWICE in this Chuys parking lot. Chuys has done nothing to protect their patrons vehicles. This is a known and frequent issue according the officer taking our police report right now. Not sure why Chuys would continue to ignore this. Most expensive dinners of my life! But NEVER AGAIN!!!! read more

Chuy's - Giving the police report in Chuys parking lot - Mexican Near Me - Katy, Texas

Chuys is one of my favorite places....usually. Being new to the Katy area, this is my second time at this location. I vaguely remember my first experience but I recall there were no issues. Tonight's experience seemed off from the get-go. I was warmly greeted by a smiling lady. When I requested a table for two, she had problems reading the seating chart and had to go and visually check the rooms for an available table. Our waitress seemed out of sorts; my boyfriend ordered a sweet tea and after confirming it two or three times, she ended up bringing both sweet and unsweet. She asked again and he told her sweet tea. She handed him one of the cups and told him to taste it because she got them mixed up. After that, she literally HID the unsweetened tea behind a menu and left. WTF?! Service was slow and I noticed our waitress kept getting tied up at other tables, and at one point walked around looking for someone who spoke Spanish to help her at a table. Other waitresses covering other tables filled our water or brought more chips. My order was also wrong, but at that point, I was too hungry to ask for it to be corrected. She may have been new and overwhelmed. It took forever for her to make her way back over to ask if we wanted dessert/the check. Upon leaving, I decided to use the restroom. There were paper towels everywhere and the trash cans were full. The paper towel dispenser was empty. Looked like no one checked it for hours. This won't stop me from being a Chuys patron, but I was definitely disappointed this evening and if I have another service like this, I will choose another location. By the way, the unsweetened tea remained behind the menu the whole meal - I will post a photo!! read more

Chuy's - The unsweetened tea the waitress hid behind the menu. It was still there when we left! - Mexican Near Me - Katy, Texas

Food was good... Although a little expensive... Love the boom-boom sauce. Four stars because of the messed up floor tile in photo. My OCD was raging read more

Chuy's - My OCD was raging - Mexican Near Me - Katy, Texas

Had a great time at Chuys the waiter Cesar was so attentive and friendly. We had a group of 8 ppl and we're not disappointed! We had a wonderful time and will be coming back! read more

Sorry Chuys, but when you nickel and dime your patrons by charging them .50 for a side of peppers that tells me that you're hard up for money and there's no telling where else you might be cutting corners with the quality of food. Never ceases to amaze me when this type of stuff happens. Do you realize there are two Mexican restaurants on every corner, most who don't charge for peppers... read more

Chuy's - Charging for peppers. Really? Lol! - Mexican Near Me - Katy, Texas

We ordered a party pack of fajitas and a party pack of another item. We were highly satisfied with the order and the staff was kind.

I've been a Chuy's long time customer and throughout the years I've seen them make some short cuts on certain items, thus the 4 star rating. Not too many cuts but just enough to notice. I love the beef fajita quesadillas because the tortilla has a slight crisp to it, yet it lacks the amount of meat as they used to have before. Pretty scarce. My husband's beef fajitas were pretty decent size for 1. The condiment bowl was huge! Don't bother ordering extra sour cream or guacamole if someone at your table is ordering fajitas. It's enough for a table of 4. Pass on the Baja fish tacos. It's like having a Gordon's fried fish wrapped in a flour tortilla. Of course the creamy jalapeno dip is always a fan fave. And I still love the Chuychanga, so crisp and yummy! As far as service - they get 5 stars easy. Our waiter was extremely attentive and helpful. Always came to check if we needed anything and always offered more than we needed. We went on a Thursday around 6pm and the wait wasn't too bad at all - they said 20-25 mins but it ended up being only 15. Pretty good for a slightly new restaurant in Katy. When anything new opens up in Katy - everyone flocks! I'm afraid of how Rudy's will be the first few months!! Great family atmosphere, priced right. We spent $23 for 2 people, not bad! Would definitely recommend ! read more

This place has steadily become a go-to place for me in Katy. Most of their dishes are pretty big portions so make sure you come hungry! I order the nachos from the appetizers most of the time but I ask them to add fajita beef or fajita chicken. The chips they use are gigantic! Get you some beef nachos and a watermelon or strawberry margarita and you are good to go, especially during summer days after a long day at the office. I've mostly dined at the bar and the bartenders are very nice. The bar stools could be a bit better though; they're pretty old and creak a lot. Overall great place for Tex-Mex! read more

Cold Mexican food. Cold boiled unseasoned chicken enchiladas!!Yuk! Had get up and ask for services...ten minutes Had to get up and ask for silverware after being served my food! read more

Horrible experience! Not only did our food taste like they had been under the heat lamp for several hours but we got out debit card information stolen! Both of us received unauthorized purchases from XCloud Games and both were a total of $130, Plus or minus, on the same day we went to chuys for lunch.This is no coincidence. Be careful people. read more

This place is pretty darn awful. Slow and bad service. Do not sit in the bar between 5-7pm. We have always had terrible service (unless you are with the bartender. He is pretty good!) If you want guac, ask for 5-6 sides so you get enough for 2 people. read more

Chuy's - Side of guac... Lol. It was enough for 3-4 chips - Mexican Near Me - Katy, Texas

The food was good. The atmosphere was great. Our server? Terrible. We just watched him walk around while we waited for the tortillas that he forgot. He served my dinner salad combo with no salad dressing. Everyone was eating while I was waiting to ask him to bring the dressing. When he showed up, it took ten more minutes for him to come back with it. We watched the table in front of us walk out for being ignored. We watched him scooping chips and walking all of the way to the customers table to refill their basket. The scoop touching their basket, their plates etc...we decided against a refill Of chips after seeing that type of cross contamination. So he blew the endless chips and salsa feature for us. We waited for him to come back and offer dessert. He took so long we changed our mind and asked for to-go boxes to pack up leftovers. He did not bring is our check. We waited again...finally our check. We tipped him 20% but he did not deserve it. No thanks or goodbye from him. Don't think we will be back. read more

Something I have learned in the past few months...Katy restaurants have horrible service!!! It was pretty packed on a Thursday night so very noisy inside and hard to hear the person across from you. Our waitress was nice and all but never refilled the chips or offered refills on empty drinks. We had a party of nine and never asked for the check but she brought it and didn't ask if we wanted it split. So...we had to get it split and she told us it would take 15 minutes. I feel sorry for her other tables. She came back after 10 minutes and two checks were wrong so she had to go fix it again. Food is good and so is the creamy jalapeño but I won't be returning to this location. I feel sorry for Katy residents who have to put up with customer service issues. Make the drive to the Westheimer location....less issues. read more

We have to say that their Chuychanga is the best Chimichanga we get anywhere. The wrap is so light, but we also have it custom made to have beef fajita, shrimp and shredded chicken along with extra cheese. Pair that with the creamy jalapeno sauce and it is awesome!. Sometimes the server will go back and make sure that they can make it, of course, there is an up charge to it, a few bucks more - not an obscene amount though. We love the atmosphere, but to be honest, the drinks are not great, overpriced for being not so great, & so this is not our place to go when we feel like a Margarita. Taco Cabana flautas are much better then theirs, hands down. We have never had an amazing experience at any one of these restaurants, and we have been to 3 locations in Houston several times, but we do enjoy going here and we know what we're going to get so there is usually an agenda involved. read more

I wanted to like this restaurant, since it seems like lots of people talk about how much they love it. I tried, I really did. I went back a few times, even though I wasn't that impressed. The three times I tried it out, the restaurant was full and there was a wait... although if you are willing to sit outside or at the bar, you can sometimes get seated & served faster. Most of food was forgettable, except for the beans, which were room temperature two out of the three time I went. My daughter got some blue corn enchiladas that were just weird tasting; neither of us wanted to eat them. The creamy jalapeño ranch dip that you get with your chips while waiting must be what keeps people coming back, because I couldn't find anything else particularly good. read more

The wait to get a seat here is awful and they overcharge for appetizers while you are sitting there waiting for a table. Really... 12 bucks for some chips with melted cheese on them??? c'mon. If you are in the bar waiting for a table and you get called to your table we've had the waitress there hunt us down so that she could bill us instead of just appending it onto our bill for the meal (boorish at best) I think she wanted a tip. I didn't obliger her. Two bills in the same restaurant is kinda pushing it. Food is decent and if you aren't a mexican food aficionado, you might like to wait that long to get a table. The wait staff is friendly and they do the best they can but the tables are not arranged well so often times you end up back to back with another customer. Much more frustrating is getting bumped by the waiters because your table sticks out into the aisle. I don't know about you but I don't like that too much. it speaks of the restaurant trying to stuff too many people into a small spot. The waiters are really busy and I don't fault them for that. The chips and dip are great and the main meals are passable and they do make a good fish taco the t-shirts are funny read more

I don't really know how to describe this place. The fajitas (chicken/beef) were excellent, not the best I've ever had but very good. I'd say 8/10. The Texas martini were great with Jose Cuevo and the chips with the jalapeño sauce were just like always....fing amazing like always. Service was very attentive and polite. The only thing that stuck out were the number of kids at the restaurant. It was a little (very little) noisy but I had my 3 yr old and the was great for me. read more

I love coming here on Wednesday's for the stuffed avocado is very good. Service is great and hostess very friendly. Every server has an amazing attitude and smile on their face. My drinks and food always come out fine and in time read more

I ordered Fajita Enchiladas and I received 2 dry tortillas each containing 3 pieces of alleged fajita meat and 6 Oz of burnt rice and a small cup of tasteless beans , this meal looked like a Bad kids meal , there was a hint of enchilada sauce but not nearly enough . I told the waiter that this looked like a kids meal and he proceeded to argue the situation. He asked me if I wanted another meal I said no just the manager . The waiter re appeared 30 minutes later with our check, he told me he had removed the alleged enchiladas . The manager never came , I never ate , I will never return , I will tell 100 people this month about my experience . Today I told 32 people . read more

My wife and I just moved to the area 6 months ago and we had heard this place was good. We finally went three weeks ago for the first time, and as of last night we have been four times. The food is excellent, I am currently on a mission to try everything on the menu. The happy hour prices are decent (in my opinion the margaritas are a little light on alcohol) and you get free nachos, salsa, queso, ground beef, and refried beans (you need to head over to the bar area to find this spread). We have always had great service even if the restaurant is packed, which it always seems to be. read more

What can I say! Chuy's you've won me over.. I remember having a bad experience years ago at the 290 location but This place is definitely miles better than the place by 290. I can thank my girlfriend for reintroducing Chuy's to me This is my girlfriend and I's go to spot for delicious tex-mex. Whenever she is in town we always try to go to Chuy's. Service can be a hit or miss at any Chuy's but we feel like this place has really good people working here. The thing that I love about Chuy's is how flexible their menu is and how you can basically substitute any items on the menu with other items. Their food is yummy, fresh, and served as you always expect. Their chips are thin and crispy The salsa is bar none better than any salsa I had from a Tex Mex Restaurant, I love how you can see all the ingredients in the salsa and you get a hint of spice from the jalapenos. We love going this location and will continue going here. Make sure to come in with an empty stomach! read more

Consistently Great food, but the service is hit or miss. On several occasions our food came out late or not at all. A bus boy took our order tonight and forgot our appetizer, one of our entrees, and the side dish to another entree. It took 20 Mins to receive the rest of our order. The manager was genuinely apologetic. Robert, however, turned an unpleasant situation into a good one. He's very personable and a great waiter. After he took over our table, everything improved. read more

I can not understand why people gave this place low reviews I found the food fresh, appealing and plentiful The decor is nice and the waitstaff pleasant and helpful It is a tad loud during lunch, however with as busy as it is that's to be expected. It's also wise to exit west green road and NOT Mason or you will pass the entrance up.. We will be back Thank You Chuys read more

Ordered enchiladas for me and my son while staying at the hospital and our food was terrible m. Hard tortillas and his enchiladas had few sprinkles of cheese. Such a disappointment read more