The service was great ,the fries and the burger taste so good . Thanks William. Quick service

I came to a burger place and ordered a hot dog. We actually ordered four hot dogs, and after waltzing up to the counter to place our order (no line), we then waited 20 minutes for our food. Call me high maintenance, but I don't think a 20-minute wait is reasonable for the type of order that we had at a fast/medium-casual type place. I don't know what I was expecting, but there's no finesse to their overpriced hot dogs. It was a salty hot dog, and they didn't even get the order right. I ordered ketchup, relish, onions, and pickles for my fixings, but the lady at the register missed one (the pickles didn't show up on the receipt). Then, when we picked up our orders, for the one that did have pickles listed, there were none. We took it back to the counter and they placed three measly half pickle slices (in other words, 1.5 pickle slices) on top. That doesn't inspire much confidence. Sure, they were generous with the ketchup and relish (too much so) - but like I said, no finesse. I recognize that it's just a hot dog, so maybe it's wrong of me to expect so much, but I could get a more satisfying meal off a street cart. read more

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Stopped by for a burger a couple days ago at lunchtime. The food took some time to be served , the waiter apologized. Considering the time it took for the service , one would think that the food would be hot, fresh and high quality. My burger was ICE cold, and very dry. I have never eaten such an atrocious burger in my 50 years. Never will I return go this establishment. Absolutely horrible . McDonald's has higher quality and proper temp burgers in comparison, that is saying something. Avoid at all costs ! read more

I was hanging out late in Silver Spring and was looking for something to fill my belly. I ran across BurgerFi. Although I don't eat burgers, I decided to see what menu options they had. I decided to go with the hot dog, fries and shake. Boy did this hit the spot! Not only was it tasty, but the milk shake was next level. They also serve beer (for the beer drinkers). :) read more

BurgerFi - Burgers Near Me - Silver Spring, Maryland

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The burger was raw and we waited over 40 minutes read more

BurgerFi - Burgers Near Me - Silver Spring, Maryland

BurgerFi.....has done it again! This place is my "go-to" spot for a good burger and quick service when in Silver Spring. I am happy to report and update my review to 5 Stars! I am updating my review with an extra (+1) star, for the mere fact of consistency. The service continues to be top-notch and the food....has been consistently.....AWESOME!! In my famous Yelp words....BurgerFi is certified...."Hittin' N Stickin'!" I normally order my favorite....the "Breakfast All Day Burger"...but this time around I decided to try the "BurgerFi Cheeseburger!" It did not disappoint. It was juicy, hot, oozing with cheese and cooked to perfection. I could not ask for a more "flawless" burger which arrived with your standard toppings: lettuce, tomato and American cheese plus their "BurgerFi sauce." The burger stacked with really fresh toppings; along with the a perfectly toasted grilled bun...took me there! Nirvana!!...Happy...happy! Joy...joy! I was definitely was ready to tap out. To be honest, it sorta was on par and reminded me with that of the standard In-n-Out burger....and that says a lot because I love a good ol' hot In-n-Out Burger. In all eminence, BurgerFi continues to be a winner in my book! read more

BurgerFi - Get in My Belly! - Burgers Near Me - Silver Spring, Maryland

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Not terribly busy on a weeknight, the BurgerFi is located right next to the street level lobby of the Courtyard Hotel. Therefore, easy to find with a number of tables outside and inside. A friendly counter person helped me as I was not familiar with their menu. I went easy and chose the "BurgerFi Cheeseburger" which arrived with lettuce, tomato and American cheese plus some "BurgerFi sauce." It quite nicely cooked and held together well. It tasted very similar to the West Coast "In-N-Out" product. Yes, I know: That's heresy. I also chose to have an order of onion rings. These turned out to be massive - each a slice close to an inch thick in a good batter. When hot, they were great. As they cooled to room temperature, not so great. They have a good selection of locally brewed bottled beers and there is a Coke Freestyle machine. read more

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What a great cheeseburger!!! Juicy. Season med well. Delicious bun with their brand on it. Awesome spot! read more

BurgerFi - Burgers Near Me - Silver Spring, Maryland

Gave me an undone burger. Noticed after biting into it. Felt sick the next 2 days. I tried calling the store MULTIPLE times after that, nobody ever answered. I even emailed still no response. Would not recommend. read more

BurgerFi - BURGERFI BURGER - Burgers Near Me - Silver Spring, Maryland

Today I tried the Beyond Burger which is made from plants, no meat. However, I could not distinguish this burger from a burger made from beef or bison. You can make adjustments any way you want to, I got a multigrain bun as opposed to the regular potato bun, and got white Cheddar instead of American cheese. I only wish I had added mushrooms. Maybe next time. I also got a side of fries, which of course I finished before I made it back to Interstate 495, and I never dipped one fry into the organic Heinz ketchup I pumped. I hope BurgerFi will consider sweet potato fries, would have made a great combination. But all in all I had a great meal, please open more stores in the DMV! read more

BurgerFi - Custard swirl - Burgers Near Me - Silver Spring, Maryland

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Great fries and shakes and burgers, too! We love to eat there. Customer service is incredible.

kely was nice thank you for the good service. the food was great loved it. the ambience was chill and nice music.

Food was great and tasty. It just felt fresh. I went to this place with a group of friends. Fries were great! I had the urban fries, and was recommended by the store manager, Cinthia, to tried their newest burger. The customer service was nice, food was ready on time and they were very attentive. I'm coming back! read more

BurgerFi - NEW BBQ RODEO BURGER - Burgers Near Me - Silver Spring, Maryland

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We came for a quick bite to eat and the service was good the food was delicious! The onion rings are monstrous and fries are super fulfilling but the best burger is the veggie made with quinoa. Melanie checked on us (rare for a fast food spot) and was very pleasant. read more

This is my second time going to this location ; today i tried the Vegefi burger, wont lie i wasn't impressed by the presentation my lettuce were basically shredded and my burger didn't have a real structure but the taste and flavor was GREAT ! lots of tasty options to try so i'll be back with more to review, :). hopefully a better one read more

BurgerFi - VegeFi Burger green style ; taste way better than it looked - Burgers Near Me - Silver Spring, Maryland

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I love burger fi! I'm not the red meat and potatoes kind of guy but when I want a great burger I come to burger fi. They are handcrafted burgers with a level of excellence that you don't find in many burger places. I have an affinity for there French fries so I don't come in to often but I have to pick one or the other I never eat them together for fear that I will blow up!! But hey the dressed up fries with the special sauce the next time your in downtown Silver Spring. Pros great burgers/ fries/ cleanliness Cons price/ no burger and fry combo read more

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Got to location at 10:50pm on a Saturday and the doors were locked even though the website and door read that they closed at 12:00am. I called the location's phone number to try to figure out why they were closed an hour earlier than advertised and I was told that their winter hours were 11pm. I counted at least 8 individuals still inside eating. I asked the girl why the doors were locked even though it wasn't even 11 yet. She didn't have an answer. This is the second time in a row that I've had a negative experience with the Silver Spring staff. The first time they got my order wrong and weren't interesting in fixing it. I won't be returning. read more

Burgers are made to perfection. Top tier burgers. Every burger that I have had from here has been delicious. If you want a great burger come here. Burger fi won't disappoint you! read more

I came cause i had read about a 'secret menu' mimicking in n out's animal style fries. I saw they had an option called urban style, which also sounded good, but i asked about this secret menu item. Felt totally crestfallen when they said it was no longer a thang. Had a moment like crap, do i want to cancel my order....am i about to be that guy? Should i just get the equally awesome sounding urban style fries and stop being a turd? Samuel was taking my order and turned to his coworker who i am so sorry i didn't catch his name, taller than Samuel with a goatee and mustache, who said yeah, if the cooks know how to make it they can totally do it. And then he looked who was in the kitchen and was like, yeah, let's do it. It was Calvin! And he even made sure they fixed it up properly. Dude! Can we be BFF I seriously did a happy dance. Like a total weirdo. I don't even care if it's absolutely nothing like in n out, the customer service def was- it was on point! Thanks guys for helping to make my holiday season a little more friggin awesome !!!! read more

I was asked to follow this link to basically cut and paste my review into. Not sure what this will do though, the only way I'll even attempt to try this place again is if it's free. Especially considering my last order I had a total of 2 bites before going in the trash. Had to load up on fries since at least those are good. UPDATE: So the regional manager reached out and asked a bunch of questions but provided no insight. To add insult to injury I didn't even get a $1 coupon off to try again for wasting my time even further. Guess I won't be. read more

Worst experience in a long time. NO customer service. I ordered with app and went to pick up. Was kept waiting 20 minutes past when it should have been ready. Then given a bag that had been sitting waiting all along, now cold. When I got home, order was incomplete, missing $15 worth of food. Followed instructions to file complaint. Sent email. Filled out two different forms. Asked twice for someone from customer service to contact me. ONE WEEK LATER, STILL NO REPLY except automated confirmation. Shame! Update: the day after I wrote review above, BurgerFi sent me an automated email that said "We Need You - Vote BurgerFi For Best Fast Casual Restaurant". Are you kidding me!? read more

Yum! We stopped in here over the weekend for a late night bite. I went with a basic burger - a single with cheese and a bunch of normal toppings like lettuce and tomato. I also got a large onion ring for three of us to share. While we were all waiting for our meals, my gloated that we had evidently gotten the last order of onion rings, and I was a little sad for the guy behind us and simultaneously wondered how the heck you could run out. Did they run out of onions?? Well, anyways, my buzzer buzzes, I look up to get my food, and staring at me from across the room is a glorious tower of massive, gargantuan onion rings! Seriously, these suckers were the diameter of a small planetoid! Next to them, my single burger looked teeny-weeny. So enough about the looks...everything tasted great! I enjoyed my burger, and if I had been hungrier I would have appreciated the bigger, more deluxe burger choices on the menu. And the onion rings? Stellar! I was highly impressed. The only thing that stops me from giving BurgerFi five stars is the price. It's pretty spendy for a little burger joint. read more

This was the best experience that we have had at burger fi .If there were more stars I'd rate it higher !!!!!!! Of course the food was great , however the customer service was out of this world .On my daughters 5th birthday she chose burgers and fries as her meal so we headed to downtown silver spring to go to BurgerFi .Monet made it a super special birthday for her with a surprise icecream and sprinkles .We will be regulars from here on out !! read more

So I had a DoorDash order which I wanted a good burger since I had it before in NC thinking it would be the same absolutely not the burger was dry and over cooked and and onions ring was greasy and burnt so when I went up there the lady that said she was the manager act like she didn't care she said it always happens and try to say she's training the cook which I can see her grinning at me but watever I did get my food made fresh but it should of been fresh in the first place read more

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We, all 10 of us, were starving after a gymnastics show and found that BURGER Fi was the only restaurant open. And it was 9:48pm. When we walked in we were pleasantly surprised to encounter witty and gorgeous Amber. She acted like closing time was not an issue and sweetly and kindly took care of us. Sure it was late but Amber was gracious and patient. You have a true winner in Amber. P. S. She deserves a raise as she also bussed out tables. read more

BurgerFi - Burgers Near Me - Silver Spring, Maryland

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They serve a good hamburger. Unfortunately, the service is not the best. I ordered (and paid for) the white American Cheese. I got the standard yellow cheese. Not a biggie, but an irritant. I will go back, but maybe not to the Pike Rose location. read more

Stopped for two veggie burgers and fries and it was delicious! Fresh and hot and service was friendly. Definitely recommend. Yuliza and the manager, Cynthia were great! read more

Love the menu and the different style of burgers that are available and made to order. The fries with garlic Parmesan toppings can feed two adults. At some times the standing room only get be frustrating when your seated at a table and someone's bumm is in your face. Another nuisance is they can loose the paper straws which add a dry after taste to the fountain drinks. read more

Roderich, the cook, made amazing food. It came out very quickly and tasted great. I went with my friends after seeing the FNAF movie. My hunger was very much satisfied, quenched even. read more

The food is excellent the setup is easy and the drinks are great. Service always top notch,,,

BTW, for those of you wondering about BurgerFi's request for "follow-up" below, I did respond on the day they submitted that request (Aug. 11, 2017) and have heard nothing in return. read more

Sadly I've come here more times than I'd like to admit. Each time thinking they might get their stuff together. They have decent burgers but every time I've had issues with the order. Either things being incorrect or for delivery/take out missing things. Including when you not only don't select cheese on your burger but also put in the notes no cheese. Then get 2 slices of cheese. On top of it if you try to call to say they have awful service the store manager gets combative with you. I went through the effort of even talking to their corporate office after giving feedback on Twitter on an especially bad experience where they remade an order and still didn't make it right. The corporate office promised to send a gift certificate for my time and trouble. Never received it. Hadn't ordered in a year but my family wanted burgers. Tried again....with uber eats order they missed a Fry in the delivery this time when my wife wanted that the most. Ironically the receipt even has it crossed off. Just stay away. read more

Whoah help me. Why did I opt to go after reading the bad reviews?! It was because I had a promo for free fries. The fries were not only burned, they were cooked unevenly - some cooked, some uncooked and all burned on the outside. How could I ever order a burger there if they cannot even cook the fries right. It was a wash, they even tasted bad. They must do better, somehow. First and last visit. read more

Smells like a rotten onion from 20 feet out the front door. Service is PAINFULLY slow no matter what you order, what time of day, or who is working. Inside was decorated nice, but the staff neglects it so it is trashed with napkins, wet soda spots, condiments and general filth. Could be a nice spot with better management. read more

My boyfriend, best-friend, and I were in SilverSpring and wanted to get food before our concert we had to attend and we just searched for a random burger places. It reminded us of a cheaper Five Guys but the burgers here just reminded me of a simple burger. Nothing over the top and it wasn't bland it was just right. I really do recommend this place if you go. I got a Jr Bacon Cheese burger. I personally wouldn't get the chili for your fries but I did anyway and it was okay I wish i asked for cheese fries instead. read more

I ordered a burger via delivery, took a bite and looked down to see a huge blue green moldy spot on the back of the bun. Absolutely disgusting. Called the store and the person didn't even apologized. Just gave me the managers email address. I will never eat there again and wanted everyone else to be aware. Eat there at your own risk. Smdh. read more

First, many staff members didn't have masks over their mouths or noses; others had their noses exposed. Second, I ordered a regular burger, waited a long time, was told it was coming soon, waited another long time, was told it was coming soon, waited a bit longer, got a refund, and left. My previous attempt at BurgerFi, I had tried to order online various ways with my phone, but the site didn't work. So I won't try again. read more

Been here a couple times. The last time I came here I got the BurgerFi Cheeseburger and Cajun Fries because they didnt have Urban fries anyhow I like this place the burger is really good and tasted fresh. read more

BurgerFi - Burgers Near Me - Silver Spring, Maryland

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Ordered take out, no napkins, no condiments!! Unbelievable. Then got home to fries that must have been soaking in grease for far too long, uneatable, all of it, burger substandard best! Do not waste your time or money on this dog food. read more

We wandered into BurgerFi (we were craving burgers) while in downtown Silver Spring, which I'll admit I wasn't familiar with. The cashier who was in training was great. They overheard us talking to our kid about getting a shake as we walked up and reminded us (we totally forgot) before we finished our order to get the specific shake our kid mentioned. We ordered 2 BurgerFi cheeseburgers and a family order of fries (more than enough for 4 people), a red velvet milkshake and Oreo milk shake. Our kid loved the fries and as you know kids can be finicky so that was cool. All of the food was really tasty and the shakes were delicious! The service was great, the burgers are more reasonably priced than ShakeShack and the quality/flavor of the Fries, Milk Shake, and Burger was really good. I ended up telling the Manager (I think) how happy we were with the place. Her name is Cindy and she was really sweet! read more