A friend has told me several times that, back when he lived in Chicago, he would eat Potbelly almost every day for lunch. I'd nod my head and act like I knew what he was talking about because, at that point, I had never set foot in a Potbelly restaurant. Jeremy and I were in Silver Spring for the Zakk Sabbath, Black Label Society show at the Fillmore, and I decided what the hell, let's check it out. I've become a great lover of sandwiches as I age, and I didn't want to eat somewhere I was bound to have leftovers because who wants to make that return trip to the parking garage to drop them off? I got the pulled pork barbecue sandwich and it was almost exactly what I wanted. I made the rookie mistake of not getting some onions or cheese. While the sandwich was delicious plain, I think there was room for improvement. Jeremy had the ribeye cheesesteak and the Cuban sandwiches. Both were freaking great. Strawberry milkshake to wash it down. The lemon cheesesteak cookies for dessert. Potbelly totally won us over. I feel a pressing need to try all their other sandwiches now. Lucky for me, they have locations all over the place. See you there. read more

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This is another restaurant I like. This lace lies between Ellsworth and Fenton Street . Its inside a place no accessible by car yu have to walk a few Blocks from the Wayne Avenue Garage area . This place is near matchbox and ther restaurant and across the way from Childos and DSW Shoestore there . This is called Potbelly . As you walk in the wooden doors to the far right tou see the cashier and like area with soda Refrigerators and chips shelf area in the line . On the far left you see a huge dining area to sit at to eat .above the customer service cashier lies their huge menus hanging above head . Ths place is knoe as a sandwich sub shop . My favorites sub sandwiches ham and cheese and pizza ones . With your choice of drinks and more. I think the have sides like fries too . The proces there are reasonable to somewhat pricey . But still a good place to come too , To kick back relax have a fun time . This place has acoustic acts in the lobby area on Saturdays. Its awesome . I hadn't been back here since the pandemic.gor early 6 years . But today was my first return in a long time . This place behind the cashier arw abs all lies an open concept kitchen where they perform their magic to make your best foods you could ever want but cant fjnd anywhere else. I applied several times with no response . I applied for cashier and fod runner. I want jobs there that can build bridges with all walks of life that comes there . What happened since the pandemic and more was unjustifiable Reprehensible unlawful inexcusable and Wrong . The behaviors that were caused should never be tolerated in any place of business again . We nedx to brng communities and people back to regain and boost business again. We have a chance to make things right tk prove we are the better men . This is our time to prove it . We need to give business ack t this place again . Plus I hope they give me and others a chance to work there someday without Judgment, Fear , Or Bad Politics. Tis place is about bringing communities together giving them the best foods they like . You can have fin eating having a good tome and kick back . If you love this place as I do , This place is for you. We all look forward to seeing you all there very soon once again. Your patronage is well appreciated Potbelly has acoustic acts every Saturday afternoons s any acoustic musician see yhe management fir more details there . I think theu should get karaoke DJ'S to boost business again to someday. I can talk to the ones i know at Stained Glass Pub to go there someday. Please people ckme there to gave fun times again as it should and must be again . read more

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I ordered from this location via grub hub and i was stunned. I ordered the grilled chicken sandwich. I count no more than 7 tiny pieces of chicken on the big sandwich I've ordered. The chilly cup was so thick, it wasn't a soup at all... oh and it was extremely salty. I understand it's an online order and I wasn't in front of you, with that said, you sound fix the sandwiches the same way you do if I were to be in front of you. I counted no more than 12 strings of tiny little lettuces. There wasn't enough mayo, I have to get some from my fridge. Smh. 4 stars because of the bread. read more

Used instacart through Uber eats. So sad. My cat could make a better sandwich. Forgot to add onions and Italian seasoning to the Italian sandwich. Wasted time and money. read more

Was very excited to try potbelly but the woman working on Friday evening at Silver Spring was so rude. After being asked one question about the menu said - "if you have any more questions we have a QR code" - which then makes you download an app to see anything. Understandable if it was busy but there was no one in line behind us. Quite unfortunate, as I hate to write a bad review but left my party with a very negative experience. read more

Potbelly - Takeout bag - Sandwiches Near Me - Silver Spring, Maryland

Good food. Service is solid. Ambiance is chill, solid. Got a good Mediterranean sandwich here. read more

This location seems to stay pretty busy. I like Potbelly's sandwiches and the staff is courteous. I'm giving them a 5 because they made sure to change their gloves after using the cash register! I've had to ask staff at other fast casual spots to do it, so glad they use sanitary practices! read more

Pretty standard Potbelly. But I did feel like the staff were a little rude and ignored me entirely as I stood right in front of them as the only customer in line for about 6-7 minutes. Food was good, checkout lady was lovely. read more

#1 My online order wasn't ready when stated it would be. #2 My order wasn't correct, they missed several toppings on both subs #3 Subw@y has more meat on their subs at half the price. Literally about 1/8 of an inch of meat total. #4 The staff didn't even say one word to me during my visit, just looked at me like What do you want... 05/08/25 Silver Spring Md I'm not gonna pay my hard earned money for this mediocre quality. You guessed it, I won't be back... read more

Great food. Delivery. Great service. Ordered the Roast Beef, Salad, side of the "Pot Pie" Soup. Delicious. Definitely recommend.

Their delivery is the absolute best! Quick, efficient, and the food was still warm. Food is always fresh, and delicious. I've not been to the brick and mortar, so can't speak to the ambiance. read more

The decor was so cozy, and the employees were so nice. The food was great. Highly recommend. -written by my 10 year old, who was very pleased read more

My favorite lunch place in DTSS. Consistently friendly staff that recognizes you and makes polite conversation. They even remembered my order when I came back! read more

This potbelly sandwich shop is very customer oriented and the sandwiches are always awesome! Potbelly's is my "treat yourself" spot in downtown Silver Spring; I've always been happy with the sandwiches. It was my first time going to Potbelly's since the start of the pandemic and I wanted the pizza sandwich without the meat - I know it makes no sense but I like the marinara sauce! Anyway, it's so hard to talk through a mask because we all sound a bit muffled so I probably did not communicate well to the sandwich maker. When I returned to the office, I saw that there was meat in the sandwich so I thought to myself "okay I should just go back and ask for another one," despite feeling like a jerk. I was in line for another sandwich when the manager approached me and asked if something is wrong with my sandwich. I told him I don't eat meat and that I will get something vegetarian from the menu but he insisted on replicating my order. He wrote the details down and had it ready in about five minutes and I was good to go. The kindest part was they he me to give the other sandwich to someone that will eat it. That means my boyfriend has dinner tonight! I really appreciate everyone's quick efforts and for making me a yummy sandwich that I ate in three minutes (too quickly to take a picture and post it here). read more

Nice for a chain restaurant. Had a ham and Swiss on a multigrain roll, and an Honest Tea for around $12 plus tip. Pleasant staff, and comfortable seating. read more

The coffee milkshake was yummy. The sandwich didn't have enough onions, enough horseradish aioli . It was a letdown

Great location in downtown Silver Spring - excellent service, plenty of dining space. The food was as delicious as usual, but I was truly impressed by the 5-star service that I received. Everyone was extremely attentive, courteous, polite and thorough. By far, one of my favorite Potbelly locations by far! read more

I believe I am in the minority here for giving Potbelly's only three stars and not four or five. It is just that I wasn't impressed. It was just a sandwich, plain and simple. Maybe I'm not the best person to judge since I don't eat meat. I had the Veggie sandwich. Three cheeses and sliced button mushrooms on warm baked bread. It sounds better than it was. I love melted cheese, but I think using portabello mushroom slices would have made it more substantial. I am not a big fan of raw mushrooms either. I saw someone eating soup that looked good. If I wasn't doing take out I might have given that a try. Others were enjoying Potbelly's shakes. Then of course, there is always their oatmeal chocolate chip cookies that I have heard so many Yelpers rave about. Maybe next time! read more

I still theoretically like the sandwiches, and the services is good and the location is clean. This is a fine Potbelly location on paper... The problem is that Potbelly has made severe cutbacks and is trying to hide this. They've upped the prices by at least 1/4 if not 1/3, but also severely cut back on the meat. It was genuinely pathetic. I don't know if this was a corporate mandate or if it's this location. They also eliminated the "Extra Meat" option from the menu and no longer list the price(s) for "Double Meat." I can't necessarily blame this particular location for this, though the near complete lack of meat on my sandwich is a new one. I know places are cutting back but this is insidious. read more

Potbelly - Can you even see the meat in this Italian sandwich? - Sandwiches Near Me - Silver Spring, Maryland

I ordered the sandwich and soup combo via door dash and everything was great including the packaging. I ordered the wreck sub and it was phenomenal, the bread was toasted just right, the vegetables were fresh and crunchy, the oil and Italian seasoning sealed the deal. The chicken pot pie soup was was so delicious "my taste buds are literally going wild just typing this review" and the pot pie topping was buttery with just the right amount of crisp . read more

It's always consistent and good. Wish they sold the ranch dressing in stores. Great location and convenience

This Potbelly Sandwich Shop is located on Ellsworth, the main strip of shops close to the mall. There are several parking garages nearby as well as limited street parking. There is plenty of seating and they have live music performed from time to time. I usually order the Skinny T-K-Y with a side of potato salad. The T-K-Y comes with turkey breast and swiss cheese on your choice of bread (I always select multigrain) and your choice of toppings (I go with avocado and hot peppers). Staff have always been pleasant and polite each visit I have had here, so no complaints. If you are in Downtown Silver Spring and craving deli style food (sandwiches, soups, salads) then I would recommend Potbelly. Their menu is reasonably priced and if you like the chain, all the food here that I have ordered is comparable to other locations :) read more

Less then a 3 star but more then 2. Literally never get online orders right. Potbelly franchise is good itself but this is a pretty disappointing spot read more

My sandwich was so good and the staff were friendly and accommodating because I honestly walked in and didn't know what I wanted because it had been awhile since I have been to potbelly my turkey sandwich was so good and hit the spot. read more

Potbelly - Sandwiches Near Me - Silver Spring, Maryland

It truly pains me but this place has gone downhill. Potbellies has been my favorite sandwich place for the past 15 years and it's always my first stop after arriving at a city with one. This trip though, it killed it. Can't believe how quickly it went south after the IPO. I phoned and ordered 3 Wrecks on my way over that took 4 phone calls. When we got there to pick them up, it wasn't ready for 10 minutes!! When we opened them up at home, they got the orders all wrong. I've never had bad Wrecks before. Very disheartening. Night and day difference from the original Potbellies in Chicago. It's no good now. read more

Food never ready on time even when ordered ahead of time. incompetent service. If I do say so myself! I would not recommend you guys go waste your money, and time here please I urge you read more

I like this place. It's amazing. It reminds me of restaurants in my hometown area. I especially like that they had vast vegetarian options. I chose to the Mushroom Melt twice. I was in the area for almost a week and I ate here twice. The first time I had the food delivered to the hotel because they hotel room service options were blah. The restaurant has a different soup each day and I enjoyed the Garden Vegetable and Spicy Black Bean. The delivery was quick and mainly because they were around the corner, but it was cold and I wasn't leaving the hotel. The second time the weather was way warmer and I sat outside. The outdoor area had tables and umbrellas. Also, they had a chess set, which was getting a lot of action from customers. Potbelly Sandwich Shop is one of my new favorites. read more

Potbelly - Spicy Black Bean Soup - Sandwiches Near Me - Silver Spring, Maryland

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When I ate here it was one of the best sandwich chains that I have tried. Which Wich and PotBelly are my two favorites. They have such delicious sandwiches with quality ingredients with much less of a processed taste. The bread is made very well, loved it. THEY HAVE SWISS CHEESE! I had to write it in all caps, because some places don't have it, never know why they wouldn't. As some reviews say, get the hot peppers to give it that delicious spice punch. When your done, please go get a cookie :) read more

I've tried ordering from this place twice now and twice they have not gotten the order right but consistently charge me for the extras I ask for but never receive. So frustrating. Also the prices seem ridiculous for the portions but I know this is a corporate decision on not in the store itself. read more

Great location in downtown Silver Spring. I really enjoy their salads lol. I might get one today actually now that I think about how good they are. Uptown salad please! There is always a line, but it moves pretty fast. Also there's plenty of seating. Staff is friendly as well. read more

Potbelly is one of my favorite sandwich chains the the DMV.Iv been going for years and I'm happy they now offer larger sized for the sandwiches(used to have to get two smalls). I get the wreck but if you love PB&J or Turkey and Cheese I can verify those are both great meals as well. They have delicious desserts such as cookies and ice cream and they also offer soup to go along with your sandwiches. Get the VooDoo chips! They're crispy and not as spicy as the label implies. read more

Maaaaaaaannnnnnn... I just CANNOT get enough of Potbellies!!! I am so stuck on their roast beef sandwich & the macaroni salad!!! This place never disappoints, as it is a great place for good tastin', quick grub! read more

Potbelly - Sandwiches Near Me - Silver Spring, Maryland

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These guys are doing great through Covid. Everyone is taking the virus seriously and wearing masks and the food is still on point. Super happy to come here whenever I'm hungry on the weekends. read more

Sucked. Order was wrong and super stingy on avocado (see pic). Took forever to deliver through Uber eats read more

Potbelly - Photo of my sandwich which I paid extra for avocado - Sandwiches Near Me - Silver Spring, Maryland

my sandwich was okay,my fiancée sandwich was wrong. was glad they gave me a coke for the açaí not being in stock

I ordered a sandwich at this place. The manager at this location on 1/8/2020 hangup on me twice. And said he cannot help me. First off they sent me the wrong order. I dont appreciate the rudeness of the manager at the ellsworth location in silver spring l, Md. i deserve a respect since i am a payimg customer and since im a paying customer i should get what i ordered. I will report this incedent to corporate because as a paying customer i deserve some respect. The delivery was late i was patient enough to be understanding. But not getting what i ordered and took my money is like stealing. OVER ALL BAD EXPERIENCE WITH THE MANAGER ON SCHEDULE AT 1/8/2020 2030hrs. read more

A few updates: 1. No soda fountain! Which I find strange because other Potbelly's have this... Canned/bottled sodas are available. Or ask for a cup of ice water. 2. The soups change almost daily, but they always have the garden vegetable and chili available. Loaded baked potato soup is quite delish. 3. You have to pay for bread on the side with your soup. But have no fear - it's just 99 cents. read more

Damn you Potbelly's Hot Peppers!!!! Why must you be so tasty and yet so spicy that I am forced to buy to Sodas just to get through the damn sandwich??!!? Everything is good here. I mean, you can even get a PB+J if you want. Rock! Plus sometimes they have this guy playing bad acoustic covers and while he isn't really great, he does serve as a great distraction. I don't know that I can ever give 5 stars to a chain sandwich place, but this certainly comes the closest. read more

The good news is: the staff seem to enjoy each other. They appear to genuinely enjoy talking with each other about the smaller things in life (not just work). Sadly for you the customer this means you may go unnoticed. Beware... you may encounter additional delay once you start ordering. Apparently the owner/manager (?) thinks nothing of stepping in front of a customer to shoot the breeze about the day or even weekend plans. He likes to yell across the dining room too which is mostly empty because people tend to not sit down if no one is fixing them their food. You might decide to sit in the restaurant and watch the staff bond! Hey... I get it... this is a Potbelly. You should not have high expectations. But the clowns working at location should probably not be in customer service. There are alot of choices near this place. Trust me. Pick something else read more

ALMOST gave it one star, but am going with two because despite how painful the experience is every time, I still go back every week, I like their sandwiches and love the cookies. You would think a simple sandwich order is hard to ruin.....and if you think that you are wrong. I always order the same thing, and without fail, every week, they get the toppings wrong OR take forever to acknowledge my presence and take my order. About half the time the employees here are joking with each other which is why they have to re-make the sandwich. Ah well, like I said, the minus-3 stars are for poor service alone. Those sugar cookies and oatmeal chocolate cookies are my life. If you go, I hope you have some patience. read more