Used to like them but they skimp now. The large size subs barely have any meat on them. You get more bread than anything else.. The box of fries are always half filled. Boxes are way too big for how much they put in them. read more

Great experience! Very clean inside, plenty of seating including patio seats, lots of shared parking with Cava, and really friendly and efficient service. I ordered a medium Cajun sandwich and a side salad. Everything tasted incredibly good and was filling. Highly recommended! read more

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I do not usually order out. I buy and cook my own food. I had an opportunity to try Firehouse subs and let me tell you they are fantastic! I tried the phillycheesesteak and wow was it great! I also tried the brisket! Amazing! I am sure the other sandwiches are just as great! read more

Missing pickle on the side, called to let them know I am missing something. They hanged up phone on me, terrible service.

I can't say this place is any better than, say Subway or any other local sub shop. I don't know who they are fooling with the pics on their website. Trust me, your actual food will look & taste nothing like the sandwiches on their website. The vibe is cute but again nothing special. The parking stinks but there is parking in front of other stores in the shopping center. The service is abysmal. It takes FOREVER to get your underwhelming food. To the point, they recommend ordering ahead. Ridiculous, it's a sub sandwich, not a huge meal. Make your own sandwich it will taste better & cost less! read more

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If you haven't tried the new Thanksgiving sub....do it! So delicious! 10/10 recommend! Moist turkey, sweet cranberry sauce, yummy stuffing read more

Firehouse Subs - Thanksgiving Sub - Sandwiches Near Me - Rockville, Maryland

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This is a story of how can one make a super soggy vegetarian sub!! Super soggy to the point there's liquid at the bottom of a sandwich. Nothing custom made everything right out of the menu. I was unable to even pick it up to be able to eat. The look of it killed my appetite. Never had this experience any of the firehouse locations so far. read more

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Expensive, salty crappy food! ABSOLUTELY NOT worth it!! Subs overly salty, and cookie are stale. No way to request no salt. YUCK!!!!!!

Super clean ! And super yummy food. Great staff tonight all around every table was clean as well as freshly mopped read more

Firehouse Subs - Cool wall art - Sandwiches Near Me - Rockville, Maryland

11/14/22 Since I was at the clinic today *11-5-22*, I decided to get my breakfast here. Yes, it is noon, but I eat when I am hungry. I am hungry now. This area for this restaurant is in a section which looks very new to me. A lot more residency Apartments have developed around the Shady Grove area. The restaurant was clean and somewhat busy. Someone kept popping in so the staff never really had time to relax. The staff spoke Spanish and English, so I got the best of both worlds. I was hoping to get regular Ranch Dressing, but the peppercorn ranch dressing was all they had. No blue cheese either. I ordered my sandwich without the mayo and without the ranch dressing. The food came out nice a hot. I just had a 30 minute drive home before I got a chance to eat. Nevertheless, hot or cold, the food was delicious. read more

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These folks can make a seriously good sandwich. I mean super tasty, generous portions, and just really delicious. I like the Club on a Sub and the Italian...but I have had a bad one yet (as I work my way through their menu...). Oh, and the chili is also really good. read more

Great flavors but portion sizes have shrunk. For the same price I get a sub almost twice as big at Jersey Mike's. It also took them twice as long to make it than Mikes. I'd love to support them but the value is not there for what they charge. read more

Decided to try this location again...but this is the last time. Extremely stale bread and hardly any toppings at all. And when I say extremely stale, I mean like inedible. Gross. Tastes like cardboard. $40 for two subs and you'd think they'd at least taste good. Nope. Never again. read more

I came here to try some sandwiches but was bombarded both in store and in app to donate to some cause at every turn. I understand donating is to make the world a better place, but I want to be able to enjoy eating. I had a medium Smokehouse beef and cheddar Brisket ($9) sub and tiny cup of Mac N Cheese ($5). The sub tasted mostly like bread and BBQ sauce., with like 3 slices of brisket. The white Mac N cheese was decent. I was still hungry after that. I hope at least half my money went to firemen because it didn't go into my food read more

Firehouse Subs - A lot of BBQ sauce and not much meat - Sandwiches Near Me - Rockville, Maryland

This restaurant is near my home and so I decided to try it. Inside, I was able to place my takeout order and then sat down while it was being prepared. No other customers were around and a few pickup customers came and went. After rather a long wait I got up to inquire after my order and discovered it had been ready and waiting for quite a while. There is probably some way to know when your order is ready but apparently no one is going to tell you and there's no signage on the subject. I was waiting right there next to the counter, how could I not know? Anyway, if you don't already know the routine, please know to be proactive so you can receive your order. What that 20% tip was for, I have no idea. read more

The subs here are served warm like Potbelly and Quiznos (are they still in business?). They have small, medium, and large size and choice between white and wheat bread. I ordered the Italian and the ham/turkey sub. It was good but didn't taste fresh, like Jersey Mike's. If you like injest a days worth of sodium these subs are for you, like Potbelly's. Otherwise, they have kids sub size, outdoor seating, and cookies are $1.25 each. Bonus: they have a Coke freestyle machine. It's worth a try and maybe I just ordered the wrong subs. read more

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Forgot to update, have ordered multiple times since and my new favorite is the salad. I get the Italian Salad with grilled chicken, no dressing and while I will still get a sub now and again, their salad is the bomb. They have such GOOD grilled chicken! read more

This location is incapable of getting an order correct. Don't bother unless you enjoy making second trips or requesting refunds.

Count me as a fan! I never stopped here before because it's on the other side of Cava which I usually default too, AND honestly the rating has been 3.5 stars or 3 stars for a while now and I was just not confident in it. Well, the other day I was really craving a sub, and Jersey Mike's was in the opposite direction of where I was going, so I decided to hit up Firehouse. First of all, there's a thing about it being founded by Firefighters and a lot of the menu items have gimmicky names that are related to firehouses. I mean... it's cute. Especially if you've been in that time of service. Gotta take Mike Jolly here one time. In any event, I went in and just wanted a cold turkey sub. Well I ended up ordering their club sub which was described as: "Smoked turkey breast, Virginia honey ham, crispy pepper bacon, and melted Monterey Jack, served Fully Involved® (mayo, lettuce, tomato, onion, deli mustard, and a pickle spear on the side)." So... I took off the onion: cause no thank you. And the deli mustard (just wasn't feeling it that day) and I got a side of the chopped pickles on the side that go on the sub in addition to the pickle spear that comes with the sub. I got it on the side... cause some pickles are... not so great. So I didn't want my sub tainted with bad pickles. Luckily... this was not the case, not one bit. I carried it out and took it to a friends house and started eating it and was ... I won't use the phrase blown away, but I was very pleasantly surprised. Ok... I was kind of blown away. First off... it seems I ordered a hot sub (surprise to me). The ingredients on the bread were definitely very warm. But it was absolutely delicious. When I was in the store I saw a line of steamers behind the counter going off almost like they were rehearsing for some scene in Fantasia 2020 and was curious if all of the subs were steamed. Turns out I ordered a steamed sub... and it was QUITE good. All of the ingredients tasted very fresh, the flavors were just plain good, and the sub was a decent size too ( I got the medium). I will DEFINITELY be stopping here in the future. Funny enough, the friend's house I went too was raving about Firehouse subs from the moment I told her that's where I had stopped. She's a superfan much like I will be someday ;). read more

I usually had good experiences in the past but my last order through Uber eats was not good. Bread was stale.

The Firehouse in Germantown is great, this location, not so much. I ordered two subs and garlic bread on their app. My sandwich was soggy, which I can forgive as there is a drive home. But I did not ask for olives, and my sub was loaded with them. I'm not a martini, I'm a guy who hates olives. It was such a pain to have to pick them out. I also paid for a garlic bread which I never received. I tried calling to see if I could get it, no manager is ever available to take or return a call. read more

Firehouse subs in Rockville told me that I can't get the veteran special without having a T-Mobile account. The firehouse subs website does not say anything other than Veterans get a free medium sub without any additional purchases. read more

Wow super disappointed In The subs here. Very little meat and barely any lettuce. Did not get a pickle even though I asked for one. Husband got the hero and they got his order wrong. Also had to wait 20 minutes for my sub. Not worth $10. read more

Firehouse Subs - Italian sub small - Sandwiches Near Me - Rockville, Maryland

The Wheaton store sucks dirt. Horrible food, totally useless staff. No surprise that there is no way to access the Wheaton store. Don't go here. I don't see this store making it either. Waste of money. read more

I always feel like meatball subs are a good way to gauge a sandwich shop. How is the consistency of the bread versus the meatball, marinara sauce, and cheese? Is any of it soggy? Are the meatballs lackluster? I ordered the Firehouse Meatball Combo (aka added a drink and chips): The sandwich itself was short (length-wise), but stacked high with large, hearty meatballs. The bread was warm and crisp, not soggy and, and the meatballs were tasty (you could see there was actual seasonings in the meatball when you bit into it). *They kindly bring out your sandwich to you, if you choose to dine-in *Clean place and friendly employees Def a nice lunch spot for the area read more

The subs are pretty good. A bit overpriced in my opinion. The sweet tea is amazing! The macaroni and cheese is awful, but that isn't their fault. Corporate should change the recipe. If you want something cheaper than CAVA, it's a good spot. Edit: The woman who makes the sandwiches is the sweetest! She makes my day when I pickup my sandwich. I didn't catch her name, but she's awesome. The sandwich is delicious! read more

Great location, customer service and fast service! I had a veggie sub and it was amazing, a lot of people think without meat there's no foos enjoyment. Well they are wrong especially when it comes to sandwiches. The best places can make a meatless sandwich taste yummy and forget it was just veggies. I'm a first timer and my friend has been telling me about this place for years over a year and now I see why they recommended it. Will definitely come back sooner than later. read more

Firehouse Subs - Veggie Sub - Sandwiches Near Me - Rockville, Maryland

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This has got to be the slowest Firehouse Subs on the planet. Firefighters could legit leave this restaurant, go put out a fire, and come back to this location and they would still be preparing two sandwiches. FOUR, count them FOUR, people were back there preparing food when I was there last week. There was only one other customer in the store. It took four people 20 minutes to make the other customer's sub and 25 minutes for my sub and salad. I know what you're thinking...they were probably making online orders. It didn't seem like it as there weren't any orders bagged before mine and the other customer's. What they were doing was a lot of joking around and laughing while other customer and I stared at them like what's going on here? Perhaps there was some training going on as two of the four employees seemed clueless as to how to make our subs. The manager then had to come save the day to get our orders out. If it weren't for him I would have likely been there until the next morning! This wasn't a first time thing either. I had two very similar experiences here prior to covid so it's not a covid thing. Seems more like a consistently slow staff problem instead. All of that said, place your order online if you can. They seem to treat in person customers as if they're invisible! read more

I am updating my rating since my last review. Today I placed an online order for pickup. It was an order for 7 people for a lunch mtg at noon. In my head, I thought I had selected the time for 11:48, but in actuality I selected 12:48. When I arrived, I spoke to Britney and she informed me I was an hour early. Oops! Britney and the other staff took care of me and put together my order as quickly as they could while simultaneously working on other orders. They truly worked as a team and went above and beyond! That's what I call exceptional customer service. Thank you to Britney and the crew who pitched in today. I greatly appreciate it. read more

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Food is good, service is fast but mobile ordering on iPhone needs some work. Conveniently located with easy access.

Ordered a sub from here through DoorDash at 7:35. It is now 10:43. Still no food. WTF!

It was bad sun for me . But there chill was good. The sandwich meat looked and taste like someone had chewed it before me and it went in the trash. It was a waste of my money. Never again read more

Decided to come here on a whim, and it wasn't a bad sub shop to try out! It's a pretty average sub shop; better than subway for sure. I ordered a hero sub and chicken & dumpling soup pair, and my boyfriend ordered a bbq brisket sub and chili pair. Each pair adds up to $9 plus tax, which is a bit on a pricey side considering that the sub is 3 inches long (size small) and the soup is a cup size, but they do say some of the proceeds go toward helping the fireman! Food wise, we liked the chili and the hero sub. The chili was well made and was only a tad spicy so it wasn't overwhelming. The hero sub had some good turkey and beef, and it wasn't too heavy. The bbq brisket sub on the other hand had quite a lot of bbq sauce on it so it was pretty heavy. We agreed that if he had ordered any larger than a 3 inch sub, the bbq sauce may be pretty overwhelming, unless you seriously love tons of it. The chicken & dumpling soup was alright; wasn't flavorful or anything but was expected for 120 calories for a cup, and I wanted something light too, so that wasn't the problem, but the dumpling part was pretty much a bunch of soggy rolled up dumpling skins/potatoes balls it seemed like. I think I'd stick to the chili next time if I choose to get a pair, or I'd stick to having a medium size sub! read more

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Give me a hook and ladder with extra LTMO any day! Great service and their subs always hit the spot. I order from them on Uber Eats regularly. They always follow directions in the note. read more

I was shocked to get a large drink and it was almost $5. Then they asked if I wanted to tip, for what handing me a cup?? No bigger than a big gulp at 7-eleven. Their subs are soggy, just gross. Nothing worse then wet bread. I have gone several times and not matter what sub you get, it's soggy. Won't be going anymore that's for sure! read more

Update on review... Yes - the food is still good.. but the service has gotten sloppy last several times we have place a pick-up order, we have gotten home and realized the order is wrong... missing all meat on a meat sandwich, no pickles in the bag, wrong toppings on sandwiches, and other errors and completely missing items. Check the bag before leaving. Old review... Wow! Welcome to the neighborhood! Whether ordering in-store, on-line for pickup, or on the phone or online for delivery - you will received great food in very good portions, at great prices and delivered promptly and with accuracy and respect. The subs are filled with good stuff - tuna or club, meatballs or turkey or ham... (yes, we tried them all). The extras are fresh - lettuce, tomato, onion, sauces... The salads are crisp... We ordered delivery for six people this evening - it arrived within 30 minutes, and the total was less than $50 including tip (and drinks and chips). That is a great deal and great service. read more

This is a pretty average sandwich shop, definitely a step above subway with the variety and quality. I had their cheesesteak (medium, you can order 3 sizes), which was flavorful and I found the bread to be very good! The medium was just a bit on the smaller size than expected. The sandwich only in total was around $9. I did order online and was happy to see that my order was ready promptly at the requested time! It's a good lunch spot for a quick bite, though a little on the pricey side for me personally when it comes to a smaller size sub. read more

Ordered the new Gyro and it was tasty. Love feta cheese. My go to sub here is the pastrami.

Hot and new! Just opened off of Shady Grove. I actually stumbled in here during construction so I was happy to finally see it was open on yelp. I placed an order through grub hub. Just my normal go to fav steak and cheese. It arrived on time however the order was wrong. Cringeeee. However, I called and the man who answered was MORE than happy to send a replacement. I received the correct order so fast! It was delicious indeed! I will definitely be making this one of my go to delivery joints. read more

Subway who...? Jersey Mike's what....? Firehouse Subs is where its at! I can't believe I waited this long to try it. This location finally opened this week (behind CAVA in Upper Rock). Parking was tough because I picked up food during lunch rush but there were extra spots by the CVS or side-street parking. The place was a tad small but they had a few tables available. The customer service was excellent! The lady was nice enough to help me out with my to-go bag and employees were friendly. I ordered the firehouse steak and cheese with a side of chips. There was enough meat in the sub. and the flavor was delicious! Their sandwiches even come with a sliced pickle. A combo. comes with a side of a cookie or chips. The sandwiches come in different sizes (small, medium, or large). They offer salads as well for those who are watching their diet. Welcome to the neighborhood Firehouse! I will definitely be back. read more