Went at 8 pm so can't say if the donuts would have been the freshest, but they were pretty good. Not the best I've ever had, but I'm still new to the area so maybe they are good for around here. Upon entering there were two people on staff...one gave us a glare like oh great people. She shoved a donut in her mouth and continued whatever she was doing. The second employee walked over and was totally enthusiastic and pleasing. We ordered a dozen variety of donuts. I also got a mocha cappuccino. I was really disappointed though, I thought it would be a real cappuccino, but it was just a flavored machine. It still tasted decent though. So the donuts were all pretty good...the chocolate Bavarian being my favorite filled. The donuts were light and airy inside and the frosting was just enough. read more

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This place might be the death of me. Great breakfast sandwiches. Great croissants. Ham cheese and jalapeno it's amazing. Great bacon egg and cheese croissant. Although the drive-thru was made for a little Miata or MG it is difficult to get a large vehicle through there. As long as the croissants are that good I will keep trying to get through the drive-through. read more

I ordered two turkey sandwiches and a hot chocolate, the lady repeated the order correctly after I paid she only charged me for 1 sandwich and denied that I asked for 2 sandwiches. She didn't apologize and asked me if I wanted to buy another sandwich, Horrible customer service. read more

Their Taro Boba is Addicting! The donuts are fresh and soft! I recommend to anyone!

Best donuts in the valley! All Bosa locations are good, but this one is the best. The smoothies aren't very good, and I would recommend to never order one, but they make up for it with their food. read more

Consistently delicious buttermilk donuts. Perfect amount of glaze. Quick service and reasonable prices. We asked for a chocolate cake, expecting the chocolate cake donut with chocolate frosting, but received the buttermilk with chocolate frosting. It was equally delicious and would have been an easy fix had we checked the box before paying. No big, not worth a ding in the rating. Delicious donuts and pleasant staff. read more

The doughnuts are spectacular. There was a tiny locally owned doughnut shop in my hometown, and before BoSa, I had never found anything that even came close. All other doughnuts were too sweet, too heavy, too gritty. These are perfection. This location even has my favorite, crullers, whereas the one closest to my house does not. However, the only time I visited this location, I had an uncomfortable experience. I took the two girls I care for, and waited in line. A middle-aged Asian woman with a drive-thru headset walked up behind the counter and kind of looked at me expectantly. So I assumed she was ready to take my order. So I start listing off doughnuts. She looks at the ones I mention, but doesn't grab anything, then walks away. "Uhhhh, ok" I think to myself. Maybe she was taking a drive-thru order. I feel foolish. A younger girl walks up, smiles and says "May I help you?" Ok, cool, no mistake this time, she's definitely taking my order. So I rattle off my order again, and she starts grabbing them. Suddenly, older lady comes back and starts laying into the younger girl. "What are you doing?! I'm already helping them! *slams a bag of doughnuts down* Here, I guess I already got these for you, then! Why didn't you help the next person?! You should have asked!" And she huffs off to help the next person. I was dumbfounded. It was so unprofessional to conduct herself that way in front of customers. Plus, how was it that girl's fault? If I had known I was already being helped I would have said so. But I had no idea. I left feeling so bad for that poor girl, but I had no idea what to say. It was a simple misunderstanding, it's not like you're working on commission, just move on. read more

This location is great! The coffee has gotten alot better recently, the donuts are of course the best compared to other donut brands and I love their breakfast sandwiches. Haven't tried the lunch sandwiches so I'll have to try those at some point. Service is generally friendly and somewhat fast. We'll definitely keep coming back. read more

the doughnuts were okay. the employees, however, were absolutely terrible. I had to repeat my order 3-4 times because the two girls working were talking to each other and ignoring us. my boyfriend also had to repeat himself several times. then as we were paying the cashier (same girl that got the doughnuts) literally threw the bag onto the counter at us. wtf?? read more

Bosa is my go to place for donuts and breakfast sandwiches. Thier coffee is absolutely amazing and I will pick it over any coffee shop! The last few weeks I've went at various times and they say the don't have any filters, therefore there is no coffee. I try to make it up to myself by getting a blueberry donut. On this particular visit, I decide to eat my donut while I'm waiting for the bobas I ordered for my family. There's a hair in the donut so long, I can floss my teeth. Now, I can usually over look the poor service I always receive when I go in the afternoon because the service in the morning is great, but after she handed over my bobas and knocked it all over my car, not once but twice, I won't be returning. Ever. read more

Donuts are really good here and at a great price! The store itself is dirty every time I come here. Look at the light fixtures, walls, air vents and see the thick layer of dust piling up. It's gross for a place selling food. I even clean my own table that I sit at because they are all dirty. read more

Worst Experience Ever!! Got my order wrong then had a issue when I asked them to fix it. Not the first time. Am leaving a negative review everywhere they advertise and filling a claim with the better business bureau and the health and drug administration. I suggest you do the same. read more

Alright, I was in the area- and HAD to get a donut. Checked this place out and my inner fat kid instantly became extatic when the smell of freshly baked sugary goodness hit me. Two sprinle and one glazed donut later I made sure I had my running shoes in the car to go to the gym later- But I was happy for the time being. Good stuff. read more

This place is a legit donut shop! Love the donuts, always fresh and soft! NOT TO MENTION, THEY HAVE BOBA DRINKS TOO! read more

Amazing doughnuts and crescent Turkey/roastbeef sandwiches. Good smoothies. Drive thru is kinda annoying. They are like filibertos and refuse to give you a total before the window. Which is kinda dumb. But whatever. They are always delicious and quick. I Always get the cinnatwist doughnut or doughnut holes when feeling peckish. Strawberry smoothie is awesome. I've been to other bosas and this one is the best so far! read more

On a best apple fritters hunt and everyone says Bosa Donuts...they're right!!! These are the most apple-y, completely glazed, freshest tasting fritters in AZ!!! And the price is only .99¢ for one!!! Beats the heck out of my home town donut shops on flavor and price!!! No wonder this local chain has about 20+ locations and some if not all have a drive-up window that's open 24hrs!!! Now these aren't the upscale fancy Voodoo style donuts that cost $5-10 each, these guys make the standard everyday donuts but make it better than anyone! Went to the store in Gilbert and they make 2-sizes: a .99¢ regular one and a mammoth sized one that's only .39¢ more!!! If you have a hunger for some excellent donuts after all night at the bars stop at any of their locations and buy some of the best donuts I've ever had!!! read more

I visit AZ for work and always stop at Bosa donuts for a donut and iced coffee. What's great is that the drive thru moves fairly quick and I am never disappointed with the quality of the donuts. read more

Usually love this place. I used to go to the one on Arizona ave in chandler all the time when I was in high school. This location is good but needs help. Seems a little unorganized as far as employees trying to do too much at one time. Yes I get it, Sunday's are extremely busy. But don't try to multitask. Do order by order. Many customers sat around waiting to even pay. Personally, I wouldnt care if I was waiting in line for a little longer. So I'm not sure what the rush was trying to get people out of the line. Place was dirty. I could see change and cash just sitting out on one of the stainless steel tables. I'm assuming food is prepared on these tables. I'm going to assume that they also wipe these down after having change on it, one of the dirtiest things ever. Employees didn't really seem to care that they were messing up. Employee on drive thru seemed to be the only person who cared. I am giving this business my money. My money is paying for these employees checks. They should at the least apologize for the wait, for the order mess up, etc. I have worked in the restaurant industry and totally get it. My order was some donuts, which were cold, and two croissants with ham and cheese. I guess they ran out of the prefilled croissants so they gave me a lunch croissant which was toasted but with cold ham and cheese. No problem with them running out but come on. If I wanted cold ham and cheese, I couldve made this at home. Overall, I love this place but the downfall of this location is organization, and customer service. read more

I cant get enough of these donuts! The apple fritter's are always the best! The glazed are absolutely incredible! Service and quality are always top notch! BEST DONUTS IN TOWN. read more

that buttermilk donut i don't even like buttermilk so bomb (be nice and ask them to swipe some chocolate on it. so good!) read more

I can't believe I have never been to Bosa Donuts until this weekend...man, have I been missing out! These are some seriously good donuts! We tried the glazed twist and chocolate covered glazed donut this time, but I have my eye on many others for my next visit. The staff was super friendly and I love that they have a drive-thru window too. read more

Good donuts. HORRIBLE customer service! I usually go here for some late night donuts or a smoothie but the young lady there with braids can really ruin the experience. Never smiles and she seems like she hates being there, which to me, is not good for the business. Don't work at a place where you're miserable!! It hurts the business and you're only hurting yourself!! Extremely rude. I hope this changes SOON, I would hate to just stop coming here all because of one person's negativity. I've been patient and tolerant enough...........donuts are good tho! read more

Donuts are a staple of life and Bosa's is where one goes when the craving calls in East Phoenix. Stay with the cake donuts and the crullers. read more

Excellent donuts! Nice and fluffy in the inside. Their chocolate icing was pretty crappy, but I've found American chocolate in general is like that so no high expectations. The glazed donut was my favourite and the prices are cheap, cheap, cheap!!! read more

Sometimes at night, they will give you cold hard boba and it's not very good.

Every donut here has been amazing! 5/5 for food and 3/5 for service comes out to 4/5 overall. I'm not sure why some reviewers have said that donuts here are extra pricey, as they're between about 99 cents and $1.50 per donut, comparable to most donut shops, unless you're buying your donuts from the grocery store or something. I can't speak as to the drive-through system that everyone hates so much, because we always go inside (tip: with Bosa, always go inside if you care about your order being correct!!), but we've never had problems with order accuracy. The interior isn't fancy, but the donuts are good and I've never experienced too long of a wait. We've had cake donuts, maple bars, apple fritters, bear claws, and old-fashioned donuts (the chocolate-dipped ones are so good!) here. Don't expect much of the staff - they're never friendly, and they won't answer questions with anything more than the bare minimum. The donuts make up for the service, for us. read more

This review is from their drive thru menu. Be careful to really look closely at this chaotic display of a menu, you may think that something is one price and its actually another. The items and prices are so close together in and in different sizing it looks like they just slapped updates up there and hoped everyone would figure it out. I figured out I had made a mistake when I ended up at the window paying 5 bucks for a taro boba....with whipped cream that I wasn't given an option to decline (I hate whipped cream on drinks.) When I was completely caught off guard by the receipt handed to me, because the attended didn't let me know the cost before charging me and I stupidly had not realized that I hadn't followed their menu since everything was close enough to be mistaken for another price or item on there. I spoke up and asked about it, the attendant was rude about it. The boba was cooked well, however not enough of a pull for me to pay more and have to deal with rude service/chaotic menu. Eh. Another for the DNR list. read more

Dangerously close(Arcadia) to me. Always friendly service. Make sure that if you'd like a great selection of donuts,then go before 9pm! Our selection of donuts at this location with our late nite 2am runs are very limited. Delicious apple fritters, inexpensive donut holes(only glaze & chocolate),the cold-cut sandwiches on a toasted croissant are terrific, but the boba drinks(only blended) are no good. Free wi-fi and clean. read more

Love the fresh donuts at this place. Much better than Dunkin and Crispy Cream. If you have never tried them, you have to. Large variety and great friendly service. read more

I love this place! Their donuts taste awesome and the woman at the drive thru is always friendly. It makes a difference. Oh, and she will give you napkins without having to ask as good-service people do. read more

hands down the best donuts in town so many to choose froma nd the 24/7 open drive thru is the shizz! good boba too and a fantastic selection of drinks read more

I was warned not to try these donuts due to their addictive properties. I should have heeded that warning. Now I get wild cravings for their moist apple fritters and boston cream donuts. And not only do they have a drive thru, but they are also open 24/7! My mouth is watering just typing this review. So do yourself a favor, don't even get started on Bosa. You'll never be able to quit. read more

I've never had fresher more delicious donuts! Like this place is dangerous it's so yummy! Their coffee is so bold and fresh I LOVE IT. I get the same thing every time - maple bar and a vanilla iced coffee !! read more

Love this place. The donuts are always fresh. They are open late and still have a good variety to choose from. They could update their drive thru speaker because sometimes it hard for them to hear your order. The donut holes are my favorite items to get. So addicting you cannot just eat one! read more

Consistent, yummy, drive-thru, coupons! Really, this is all I need to know! They have all my favorite, old-school donuts!! Chocolate long john's, Chocolate cake with chocolate frosting, custard filed chocolate frosted, apple fritter and then get have many, many more. They have all kinds of drinks and breakfast sandwiches too, in case you want to be semi-healthy! On the North side if Indian school. You can go in, but I just hit the drive-thru. The coupons come to the house for half dozen free with a dozen. They are already s better deal than most places and taste better!! Dang, now I'm craving a donut! read more

It's so unfriendly there, especially the drive thru. Food is good. I know it's a tough job,but courtesy is part of the job. I'll try a different location. Maybe it's just this location read more

The donuts are great when they are fresh. Problem for me is that I come in very early and sometimes feel like I'm getting leftovers from the night before. I hope they quality control and toss donuts that have been sitting out too long, but it doesn't seem like it. Ask for new ones off the rack if you're suspicious of old-looking donuts! read more

I have been here at least 5-6 times. The food is what keeps me coming back. The donuts are probably the best I've ever had. But the service, my god. It's probably the worst service I've ever had. The only thing that keeps this place alive is the great food. EVERY time I've been in, same girls, same nasty scowls on their faces. They are rude and curt. EVERY time. After today's visit of yet again scowls and rude service, I don't think I'll be back for awhile. read more

I've been going to Bosa Donuts for awhile now and appreciate its low prices, fresh donuts and 24/7 availability however, the staff is beginning to affect my impression. I don't expect the staff to greet me with a smile or sound fake peppy, but every time they take my order they sound disinterested or annoyed and act like they don't even want to be there. I've had this experience with different staff at all times of the day and night. Just recently I got an order for a half dozen box of donuts, which the staff member taking my order got correct over the speaker in the drive thru, but still didn't give me the right amount I asked for. It's my fault for not checking the box, but still... I get that staff may be working long hours because of the 24/7 availability (I wouldn't be able to fake a smile) and may be tired, but some cordiality would be appreciated, because every time I go I feel unwelcome and like I'm inconveniencing the staff. Otherwise, Bosa is fantastic in every other respect. read more

I'm a huge fan of Bosa. They are open 24 hours a day and their Bagel sandwiches don't mess around. Delicious!