Kinda disappointed as this place is usually great. This last time wasn't so great tho. The cashier was really rude and kept getting my order wrong when repeating it back to me. This happened like 3 times before I kinda just accepted she was gonna give me whatever donuts she felt like. At the window she was rolling her eyes and sighing every time a customer spoke to her over her headset. To top it off she shorted me one donut. I'll chalk it up to a rough day for that cashier. Hope this doesn't happen again, I love this spot. read more

You gotta try the breakfast sandwich. Simply outstanding. Give the turkey sandwich a run too. Everything here is fresh and very tasty.

Friendly customer service the places clean the food is good but the overall price is actually crazy. I don't know if it's just because it's 2026 but six dollars for a beginning and cheese and almost $15 for a drink and a bacon egg and cheese is crazy. A bacon egg and cheese should be like three bucks but if it's because of inflation, I guess it makes sense but that's almost the whole price of some other meals that I could get for just a little sandwich. read more

Bosa Donuts - cotton candy shake - Donuts Near Me - Phoenix, Arizona

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Absolute best donuts in Arizona. Make sure you wash those yummy donuts down with some Vietnamese coffee.

This place is extremely filthy. But they make donuts and sell them by the thousands so they have no reason to clean up. That's my guess. I really dislike businesses that take things like cleanliness for granted. They say,"Hey, if people are going to keep coming here even though there is grossness everywhere, why clean?" Bosa, you should be ashamed of ridiculously dirty your establishment is. Clean the restrooms. Keep the tables spotless. Power spray the sidewalks and sides of your building. Remove all lewd depictions from your pick up window. read more

Mmmmmm. Donutssssss . That's all I have to say 10/10 every time . Can't go wrong with a glazed donut read more

I went today around 230pm to order a dozen of donuts and I was so disappointed in the quality of the donuts they were selling to customers was mind boggling . It looked like their chocolate glazed was made by a bunch of 5 year olds . It was messy and sloppy and this is what they expected us to pay $17.97 for . When I brought it up to the girl working in there she had an attitude and laughed about it as if it was funny that they were selling reject donuts to us for full price . I've never seen such sloppy donuts before and I buy from bosa all the time just not this location . I want the owner or franchisee of this location to see the poor quality the workers here are selling . This should've been dumped not sold, or sold at a discount rate . read more

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Visiting from Atlanta and I have to say these are some of the best donuts I've had in a long time! They're absolutely delicious, light, and fluffy. Highly recommend! read more

I absolutely love the products here. Vietnamese iced coffee is done with justice here. The dozen donut holes is also a great a deal. The late night hours are super clutch. I love bosa donuts. But Please, for the love of your shop, upgrade your mic system. I should never have to yell or be yelled at for my order to be taken. It makes communication at the drive through so difficult. My order has been incorrectly placed multiple times placed due to the mic. It also makes it harder to add other products to the order. I was hoping it would just get better overtime but it hasn't, so alas, here is a wholehearted honest review. read more

The best donuts (I've tasted) in Arizona. I tried two locations and they're equally fresh. Also love the use of ample filling in their donuts. read more

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I went to drive thru and ordered a hot drink and a donut. The person ordering seemed very distracted and was doing some tasks that I can hear since she left her microphone on. After making my order and a long 40 second pause, she asked if that's all. I said yes. I get to window and she hands me a cold drink. I said sorry but, I ordered a hit drink, she still tried to give it to me and said they cant make it a hot one right now. (I believe this was a choice as they gsve no other reason to not being able to) I said no thank you, I would like a refund for the drink. I was given a refund for my entire order so, without going through the process of asking for my donut, I just thanks and lefts. Comment, get your act together and pay attention to your customer. Communicate as expected within thr foundation of customer service. read more

Exactly what it should be. Great value. Love this place every time. The people who work at this location are always the nicest and the donuts seem fresh. Super yummy! read more

Bosa Donuts - Menu doughnuts - Donuts Near Me - Phoenix, Arizona

Coco was the best!! All of the Donuts we tried and jalapeño ham cheese croissant are so good!! read more

Bosa Donuts - Donuts Near Me - Phoenix, Arizona

Light, fluffy donuts! The pumpkin spice donut had TOO much spice in it. The nutmeg was a little unpleasant. read more

Bosa Donuts - Cinnamon Sugar Twist Donut Sugar Donut - Donuts Near Me - Phoenix, Arizona

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Last time I physically went in was MAYBE! Hmmmmmmm 2023? Food! I think I Tried Everything & It Was Pretty Good! Service! ALL locations That I've Personally Went Into Were BY FAR AMAZING! Even the COOK GREETS YOU Ambiance! 3 Words "Feels Like Home" Best Regards, Yoyo The Cosmetician read more

Worse donuts I have had from anywhere. Ordered donut holes and an apple fritter, it was fried so hard I couldn't eat it. Won't be going back here again read more

I purchase 3 dozen donuts from Bosa every week in Mondays and Fridays for my coworklet's. I've been doing this for so long, all the women who work there know me and my order. (10+ years) I found out today from another customer that the employees don't receive my tips electronically when I pay. This is totally disturbing to me. I asked the ladies if this were true and one of them reluctantly replied that they only get cash tips. This means the only tips they ever received from me is the week before Christmas when I stop and get 10 $100 bills to give each one of them. I've know them for years, I've seen them bring family members into the business and watched some of their kids grow up. This is illegal and needs to stop right now. I will boycott this company and publish this everywhere I can, along with reporting them. please only tip with cash or nothing at all. It is generally illegal for an employer to keep tips that employees earn, including tips received electronically. The Fair Labor Standards Act (FLSA) prohibits employers from keeping any portion of employee tips, regardless of whether the employer takes a tip credit or not. This includes tips received through electronic payment systems read more

Breakfast sandwich is so bomb on a croissant! Plus solid coffee and donuts for a reasonable price.

Bosa donuts are a Phoenix Arizona staple! They are delicious and a great way to show yourself a little love after a long week. Pros: Friendliness: Bosa donuts are prepared and served quickly and all of the staff have a smile on their faces! I've always received good customer service at Bosa donuts Donut quality: the quality of the donuts is really solid, as well! A variety of different types of donuts-- my favorite is Boston cream, but every donut I have tried has been pretty awesome. Price: Prices here are reasonable, especially when you buy 6-12 in bulk! Accessibility: There are many Bosa donut locations across Phoenix and I find their product and service to be generally consistent overall. Cons: Not necessarily a con, but an observation-- I feel like these donuts can be a bit heavy. If you are used to eating Krispy Kreme, you will find this donut to be heavier and likely a bit more caloric. They can be a little more "cakey" and not as flakey overall read more

Bosa Donuts - 12 delicious donuts! - Donuts Near Me - Phoenix, Arizona

Good donuts but the customer service especially the drive-through is so rude . I couldn't hear the voice box so I pulled up and got a very rude employee. Sorry if I can't hear you just trying to make it easier. read more

Awesome donuts at this location..highly recommend them very yummy and fresh good customer service

Ordering bosa late at night usually means you will get old dry doughnuts from the morning. Tonight they were amazing, maybe they are making them more often. read more

Took a drive from Phoenix downtown area to check out the area. Glad I didn't let the commute traffic discourage me. A nice young lady was very nice and prices were excellent. She took the time to explain the type of bear claws they had. Excellent flavor and taste. I will have to come by next time to try others. read more

The coffee here is genuinely delicious, BUT apparently ordering more than one flavor is treated like a crime. All I wanted was a simple caramel hazelnut coffee on my lunch break, but the woman taking my order made sure to repeatedly (and rudely) 'clarify' it four times, complete with a nasty look on her face. When I asked for a LARGE, she condescendingly corrected me that their sizes are 16oz and 24oz. I ended up switching to the 16oz just to avoid giving them more money, only to be overcharged. Here's the kicker, I paid more in person for a 16oz with two flavors than I regularly do for a 24oz with three flavors through doordash. Make that make sense. I work 12 hour shifts, and this was the first time I decided to stop in instead of ordering online. Honestly, I regret it. The coffee is great, but the customer service is shockingly rude, judgmental, and unwelcoming. Why treat paying customers with such hostility? This is the last time I'll be giving this company my money. This happened at their store on pinnacle peak. My family loves to get donuts from the Lake Pleasant location, sad to see that good customer service is not an important factor for Bosa. read more

Staff could learn the drive thru menu. I give them the order number listed on the menu and they always ask "what is it?" They seem clueless as to what they offer at BoSa. Communication is terrible, I'm also having to repeat my order number of times and they still get my order wrong. Even taking payment is a struggle for them. read more

I feel compelled to leave a negative review after my recent experience. Let me start by saying that I love Bosa's croissant sandwiches. However, I bought two smoothies for my lady and me, and they had a strange aftertaste. I called the place to inform them of the issue and to see if I could get an exchange. I still have our drinks, so they can see we couldn't drink them and know we're not trying to take advantage of them. However, the lady I spoke to told me they don't offer refunds and that I should have tasted the drinks before leaving the drive-thru. Then, she hung up on me. I sensed her frustration when she took my order over the intercom. So, if anyone reads this, I recommend not spending your money at this particular Bosa Donuts or any other place where you're not appreciated but merely tolerated. Customers, especially loyal ones who spend hundreds of dollars, deserve better treatment. I'm not trying to be difficult, but I don't recommend spending your hard-earned money at this location. read more

Bosa Donuts - Donuts Near Me - Phoenix, Arizona

Really delicious food, fantastic donuts probably the best I've had in a long time. I love the double mocha. The breakfast sandwiches for dry in a bit bland. It's the only reason I didn't get five stars. If I ordered them again, I probably ask for something on it other than just the egg bacon and cheese. ( there was nothing else on them) read more

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Terrible service. Really hard to communicate with the staff, and so STINGY!!! I asked for extra creams cheese no my bagel and they wouldn't give me any or sell me any!! I asked for a cookies and cream shake and it was all water, ice, and powder!!! read more

Bosa Donuts - Donuts Near Me - Phoenix, Arizona

Donuts 24/7? Yes please. I have never been to the store myself however everyone brings them to the office pretty often and who am I to say no to free donuts. I always choose the chocolate glazed donut but the chocolate cake donut is good too. I sleep better at night knowing there's a donut place open 24/7 in case of an irresistible crave. read more

Bosa Donuts - a box of assorted donuts - Donuts Near Me - Phoenix, Arizona

I ordered 4 ham and cheese croissant sandwiches only to go home and find out there's no cheese and and a small mangled piece of ham stuffed in a corner inside the croissant! Wth? Now I'm hearing Bosa was just written up in one of the local newspapers with all these sanitation issues ??!! What a way to self ruin a business that was once loved! read more

Bosa Donuts - A mangled little piece of ham stuffed in the corner and no cheese and this was supposed to be a ham and cheese croissant sandwich??? - Donuts Near Me - Phoenix, Arizona

Super good donuts. I walked in anticipating getting a half dozen and walked out with a dozen, they all looked just so good i couldnt decide. Price point was good, and the donuts were as good as they looked. read more

found this place when we were leaving a pizzeria... the donuts were fresh... the service was really fast! love love their vanilla filled donuts and the butter donut. It melts in your mouth and isn't as sweet as other donuts I've tried. read more

Bosa Donuts 59th Ave and Baseline Saturday 10-21-23 Day 2 I will post this until I get a response from Bosa Donuts Good customer relations in business is priceless. Bad customer relations can cause financial ruins. Would you risk the success of your livelihood over $3.59 + tax? I sent this complaint on Bosa Donuts website. Will they respond? Employees refused to make good on a large hot cocoa that was extremely watered down. No refund or equivalent substitution of merchandise. They refused to give their name or the manager's name. I have relayed my tale to four strangers, Bosa D website , and Facebook. This should not have been this hard. Why get your business's name trashed for a ridiculous reason? read more

Bosa Donuts - Donuts Near Me - Phoenix, Arizona

THIEVES!!!!! I was double charged $20.84 for a purchase made in drive thru on a Saturday morning. The lady, whose English was very poor, asked me to tap my card again saying the transaction didn't go through the first time. I had a bad feeling and was almost positive the charge went through the first time. When I looked at my charges once I got home, I saw it was charged twice. I went back in and told them, but their system shows that the first charge was made at 11pm the NIGHT BEFORE, which I did not make! I sat on hold with my credit card company for 20 minutes, and they assured me they will resolve the issue. Thank you, Bosa Donuts for stealing from me and then insulting my integrity. You have lost a customer of nearly 6 years. Very disappointed read more

The donuts here are always good (especially the donut holes) and so are the smoothies. But it seems like something goes wrong each visit. Most recently, we were given the wrong change. The time before, we ordered three hot chocolates and only one actually tasted like chocolate while the other two just tasted like hot water (even after stirring them). There have been a couple of other less than ideal experiences and we always tried to give it another shot but I think we might just have to go to some different Bosa locations. read more

Great donuts. Some of the best in Phoenix. This place never disappoints and the price is not horrible.

Donuts are always fresh at this location, any time of day that I've ever stopped in. I'm usually not one for chain food spots but this place is just different. The service is fast to get you on your way and the people behind the counter generally always smile and greet you without talking your ear off. Stop by with confidence and check them out! read more

Excellent donuts and breakfast sandwiches. I didn't try their smoothies, but the Vietnamese ice coffee is very good. They also accept order ahead if you are in a hurry. I removed a star because they do not have croissant in the morning when I order my sandwich. read more

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Delish donuts here! Love their buttermilk donut. There are some cons though at this location.. 1. menu is worn out at the drive thru, you can't read anything clearly and it does not list price. Almost makes you think it is closed. I also wish they had cream cheese muffins which are offered at other locations. I am in agreement with other reviews that staff could be friendlier. read more

Every neighborhood needs to have a good donut shop. On Indian School Road is Bosa Donuts. With people lining up for these sugary treats. I saw people walking out with three to four dozen boxes of donuts at a time. All the greatest hits are here- maple logs, old fashioned, glazed, pink frosting with sprinkles. I was in donut heaven. The service is fast and friendly. There were two to three employees helping customers get their donuts at the same time. So your in and out with a dozen donuts and a coffee in no time. They also have a drive through. Support local business especially the good ones. In this neighborhood they have Bosa Donuts and the neighborhood is better for it. Get your donuts here. read more

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