Absolutely horrible food, the entire restaurant smells like mold and mildew. My food was over cooked and the chicken breast was more like a thigh. The water on the outside of our drinking glasses smelled like mold or mildew. Even the manager said it smelled bad. We have often eaten here for over 20 years and I've loved the food but something happened in the restaurant gone way downhill. and my waitress was nonexistent. We had to get up and go find the manager ourselves. She never even checked back to see if there was anything that we needed or how the food was. read more

Black Bear Diner Gilbert - 4-Piece Homestyle Fried Chicken this is supposed to be the breast. - American Near Me - Gilbert, Arizona

First off, our server, Caitlin was excellent. We were seated promptly and it was fairly quiet. Clean restrooms and fast service. I eat vegetarian/vegan when I can and I was happy to read you could sub a veggie burger for the beef in any of their style burgers and it was delicious. One other got a bacon cheeseburger, a hot turkey sandwich, and two fish fries. Everyone enjoyed their food. A good experience and highly recommended. read more

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I should have left a 4/5 BUT... They did good in other areas, I'll explain. My cousin and I walked in and we were greeted within 20-30 seconds so that was nice. We were immediately seated in a booth towards the back. It was perfect. The restaurant was not too loud and not too quiet, it was just right; nice and intimate. Our server came to greet us and take our drink order, and we were ready to order our meal. Another 3 to 5 minutes later, she came back with our soup and salad. Another 10 to 12 after that our food came. My cousin ordered the chicken fried steak with gravy and mashed potatoes, he would rate it a 4/5 and his complaint was that everything had bacon in it... The beans, gravy, his soup... He felt it was a bit much. I ordered the Rueben, I got that as the safe option because typically diners are really good at those and I feel you can't mess up a Rueben sandwich. To be honest, it was not my favorite. The meat was kinda dry and they were a bit skimpy on the 1000 island sauce... and sauerkraut (said no one ever lol) but I really felt that way. And the fries were kind of grungy and not very crispy... but I do atleast really wanna shout out to our server Destiny, and the other server in the area, Ms. Tammy. The service was fast and your staff all were friendly. Overall, great experience, not sure if I'll come back. read more

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Amazing food, amazing service, and very cute ambiance! The service is so good i always try and tip high! Also PORTION SIZES ARE AMAZING! one meal is enough for two! Love this place, always have always will!!! read more

When in late on a Sunday night to get dinner stood at the check-in desk watching two employees sit at the counter playing with an iPad stood there for several minutes nobody even acknowledged me or looked at me so I had to walk inside the restaurant and ask these guys am I supposed to seat myself and they're like oh we're sorry we're training so I guess their job is not to serve the customers but is the train so the quality of service is none and this is not the first time it's happened here they have very young staff that don't know the meaning of customer service or taking care of customers dropping off food and never coming back you have to chase down an employee to get your check and then stand at the cash register with nobody there while they're all out in the kitchen chit chatting and playing with their phones read more

The pancakes are awesome, I crave their pancakes. I have always had excellent service for my grandkids and I and my whole family when we go there. The family vibe is always great. read more

Recently tried the country-fried steak breakfast platter which was recommended to me by friends. I wasn't disappointed! The steak was hot and delicious but the eggs and potatoes were barely warm. Obviously, the cook had pre-made the plates and let them sit before finishing the steak. Timing is everything. If all items were served hot, the dish would rate five stars. read more

When we arrived, they said it would be about a 30 min wait, but our table was ready in 5 min, so that was a pleasant surprise. It seems like they're very busy on the weekends, as service was a bit slow when we went for Sunday brunch/lunch. It took a while before we even were able to order water for the table after being seated. The portion sizes are huge, so you'll likely have leftovers for the next day. The food here doesn't seem to be the most healthy, but the menu is extensive, so you're bound to find some less unhealthy options, and you can easily substitute your sides. That being said, the food tasted good, like what you'd expect from a typical American diner, but I wouldn't say it's anything special. read more

Tried this restaurant for the first time. I liked the place! I ordered the Rueben sandwich. Great rye bread loaded with a generous amount of corned beef. House made thousand island dressing was supplied. This was the best Rueben I have had in a long time! The sandwich comes with fries, and I found them to be expertly cooked and very tasty. Service was very good. They really like bears here! read more

Food cold and dry. I had eggs with hash browns horrible. My mom had the pancakes and they were iced cold as well. Service slow, she never checked with us to see if we wanted refills on drinks The ambiance was the only nice thing about this place. read more

Food quality is lacking in all areas. Under cooked over easy eggs with clear whites, raw potato in the hashbrowns, and stale biscuits. read more

Black Bear Diner Gilbert - Over easy eggs were under cooked, egg whites were still clear. Biscuits tasted stale, and had raw potato in my hashbrowns. - American Near Me - Gilbert, Arizona

Nathan is the best. The food is great but his presence and personality makes the experience so worth it. We come every Friday to sit in his section. They are very lucky to have him. He explains the menu, always ask if you have any questions. read more

Ordered take out breakfast. Thanks for the canned corned beef, untoasted bread with no butter on it, overcooked scrambled eggs and almost uncooked "hash browns " with no seasoning on anything. This is the most awful excuse for a breakfast ive ever encountered. Black bear diner has really gone downhill! Maybe this is what this restaurant gives its take out customers. I am a long time customer but you just lost me... read more

Service was very good. The dinner served quickly. The meal was good except the green beans were way too salty.

Good service, good food. What more do you need. Always reliable. If you have never been they gave a great log cabin theme. Comfortable. read more

Black Bear Diner Gilbert - Frenchtoast, eggs, bacon - American Near Me - Gilbert, Arizona

I'm giving this location 4 stars because the service was great, food was well prepared, food received quickly and the restaurant/restrooms looked clean. I ordered the chicken club vegetarian style and they graciously accommodated my special request. The onions rings were so good, my friend ordered an additional side. My friends shared fish and chips and said they were delish. My other friend was not so hungry so ordered a chili and baked potato. He said it was much better and the portion was greater. Tamara provided fast, efficient and friendly service! She was a sweetheart! If you stop in, ask for Tamara and you will receive really good, friendly service. read more

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Our home is in North Carolina and there are no Black Bear Diners near us. We really enjoy it when we come to Arizona for the winter. Good service and great food. I usually get breakfast but I really enjoy their Fish and Chips too. It is our favorite breakfast place and try to go often while we're here. read more

Very disappointing. Club sandwich for $16 and the sandwich was practically bread and lettuce with sprinkle of turkey meat and maybe half a slice of half for the whole thing. Service was good though. read more

Black Bear Diner Gilbert - American Near Me - Gilbert, Arizona

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My husband my son and I stop to have breakfast this morning and everything was going good , we got our food and it was pretty good I order the chicken sausage scramble and was very good until on my 4th bite I found a hair in it. I didn't want to make a big deal because there was alot of customers so I waited for our waitress to come check on us and showed her the hair in my scramble and her response was oh no. And that was it she left the check and walk away with my plate. I finished my coffee and we got up and left . We won't be back read more

I love coming here for breakfast! It was a rainy morning and a delicious coffee hit the spot perfectly! We ordered the hungry bear combo that consisted of 2 scrambled eggs, pancakes and bacon. It was delicious. The bacon could have been a little bit crispier but it was good. The service was great too. We showed up at around 7:30 AM and we were seated right away. The restaurant was not really full so the waiter took really good care of us and kept going back to see if we needed something else. I would definitely be back for another delicious breakfast. read more

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Pretty lit overall, black bear dinner never fails. #lovethebearthemestuff, overall 8/10 can't go wrong with the price and homey vibe #lit #fun# homey I love it food came out fast as well read more

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Food was great. French toast was good but I prefer texas toast over regular thin sandwich bread. Fast and friendly service. read more

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Went to breakfast no one recognizes me after 3 to 5 minutes. No coffee or water or hello be right with you So I left not looking for anything but in your newspaper on the counter it says that you people pride yourself in pride and compassion there was non read more

Dr. Praeger's veggie burger: carrots peas broccoli and spinach $11.69 tastes good. Pepsi products read more

Black Bear Diner Gilbert - Dr. Praeger's veggie burger: carrots peas broccoli and spinach $11.69 - American Near Me - Gilbert, Arizona

Black Bear Diner has literally never let me down and I've been coming over 10 years to this location. We went for breakfast today and were pleased per usual! Food- 10/10! Cooked exactly as requested, huge portions like your grandma would give you!! Everything was perfectly seasoned, nothing was too little or too much! Hot, fresh and so dang yummy!!! Service- 10/10! Top notch waitressing as always, honest and very helpful staff!! Everything was quick and kept up on! Ambiance- 10/10! You know that cozy cabin feel? It's like you're sitting at the kitchen table of one of those!! Forever a customer at black bear!! read more

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I've seen Black Bear pop up every so often driving by or on dining searches, but never really thought much or was enticed to try it until a craving hit. Biscuits & gravy criteria was the search that landed me on Black Bear. It didn't totally disappoint, it was a good try, just plenty of room for improvement. I didn't just want one thing. It was a breakfast for dinner craving. But, what was delivered ended up being so soaked in oil/grease it was nearly inedible & the entirety had 0 flavor, seasoning or substance to it. The eggs should have been over medium- they were VERY over easy & barely cooked, the whites totally drenched in oil & gummy. The sausage links were undercooked & almost raw, also pooling in grease. Obvious they were flash fried & did not fully cook. Country style hashbrowns are pretty hard to screw up but these were not good at all. There was 0 seasoning, they weren't pressed or strained potatoes, definitely not even fried: just a soggy heap of unseasoned & steamed potato shavings. Pooling in the grease from the other items. The biscuits & gravy was a generous portion of homemade biscuits (which was a refreshing surprise). But the problem is they are overcooked & dry. The gravy is fantastic with plentiful flavor & substance, but it needs nearly double a portion for the oversized & overbaked, dry biscuits. The good news: leftovers will last because the biscuits could use that overnight opportunity to soak some moisture! Toast seems to be included with just about any breakfast item. The wheat toast is good- it was probably the best part. Minus the fact 0 condiments were provided to accompany toast. I did get about 10 packets of single serve ketchup to enhance the hashbrowns. But overall, this is a meal I would have appreciated the appropriate inclusion of condiments to help fix what wasn't very good to begin with. Conclusion: a greasy mess of incomplete & underwhelming food. I thought the higher prices on the menu meant the quality would be a notch above your average gas station diner- this isn't the place to meet those expectations. Way overpriced & my stomach is still churning from the amount of grease pooled in the containers. read more

Black Bear Diner Gilbert - Two eggs over medium, sausage links, hash browns & wheat toast - American Near Me - Gilbert, Arizona

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I ordered via Grubhub the macaroni and cheese MEAL and added chicken strips for $23. What I got was a side of macaroni and cheese and 1 and a half chicken strips. If this portion is their real meal size.....I have no words. How can you charge $23 for this? read more

Black Bear Diner Gilbert - American Near Me - Gilbert, Arizona

The food was delicious! Good portions! My husband and I went there for lunch and breakfast two different times. Nice waiters, nice ambiance. Definitely recommend! read more

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Came for a meeting with the Lions Club Int group which meets the 2nd Monday of each month. Food slow to come out, was told for the extra 2.49 we would receive 2 extra tenders only for one, should have received fries, but received onion rings. Was given one set of SILVER ware for hubby and I to share, He used the fork to eat with, I used the knife. Tenders were requested to be tossed in Frank's hot wing sauce but was tossed in BBQ sauce instead. read more

Ordered 2 Reubens, waitress came back and they only had enough meat for 1. I let my mother have it. I ordered a classic burger which tasted like freezer burnt cardboard, both our fries tasted burnt and waitress said it could be that the oil is old and needs to be changed, was offered new fries but declind. While she did give a $6 discount, I left there disgusted, I've never not had a good meal and it was horrible. How do you mess up a burger? They really shouldn't be using frozen pressed burgers, serve a fresh patty and for godsakes, change your oil, it ruined our meal. Very disappointed and nowadays eating out is a huge luxury for some people, if your going to be charginging more, please upgrade a little. I laughed when I payed and the waitress said, "see you next time", not if I can help it! It will be a long time before I come back, that was my mother's 1st time and she will not go back willingly. read more

Nice restaurant with a great menu. I was favorably impresses, Except for the waffle that I ordered! It wasn't a light, flaky treat, it had a heavy, doughy, muffinlike mouth feel. I suspect that they use the same batter that they use to make pancakes. read more

Black Bear Diner Gilbert - Waffle - American Near Me - Gilbert, Arizona

I'm a proud regular at this spot I usually get the 2 egg with sausage but lately I have been getting the chicken fried steak with eggs. Hopefully one day I get around to grabbing something from the dinner menu. read more

Black Bear Diner Gilbert - American Near Me - Gilbert, Arizona

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While this place has been here for a while and I passed regularly for a few years, I never really paid it much attention. Then I was traveling down in Tucson for a bowling tournament, and we opted to try it out and I was a fan. So, I had been wanting to try this location and I was not disappointed. I came in for a late lunch/early dinner. There were only a few diners when I stopped in. This is a medium-large sized restaurant. I was immediately greeted and seated. The server, Anna/Ana was quick to approach me and take my drink order and followed up to take my meal order. I stuck with the taco salad with ground beef. The service was quick, the meat was well seasoned and an ample amount of food overall. I tried their sauces and I really like the papa burn (habanero). I will definitely be back regularly now to try other foods. My server was great, professional and friendly. read more

Shelly was just amazing. She handled our large party very well. Got us our drinks and food fairly promptly. Although I try to avoid asking for multiple checks, she offered us the option which made the payment process so much easier for all of us. She was the sweetest. She was also assisting other tables and cleaning dirty tables. So efficient and such great work ethic. Food is yummy as always. read more

The food is perfect diner fare. Including meatloaf! Don't get the ri s they are not cooked long enough and are touch but had a nice flavor. Baked potato and salad were great. Enjoy read more

Bring an extra stomach with you. Portions are monster. Everything was super good except the bear claws. Someone needs to teach the pastry chef how to make them. These just look like baseball mitts. I almonds. No vanilla. No glaze. read more

I order catering for 50 of my employees here and my experience with black bear diner Gilbert and the manager Jeff has been SUPERB until my order today. The shift leader, Michelle (she should also refrain from lying and saying she's a manager) should NOT be in any customer facing role - she lacks empathy, customer service and interpersonal skills. She has made this a terrible experience. As someone who manages people, she should set a better example to the rest of the staff. Please send her to some leadership and customer courses before letting her interact with any other customer. read more

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Great service! Pamela was awesome. The food is good and large quality. Decently priced as well.

waiters took 15 minutes to come to our table and start our order. the food has changed it is way below average. we used to come here offen. The patty melt my wife had was small and lacked any flavor not even salt and pepper, i m have had hospital food that was better. the food arrived luke warm. i would give blackbear diner a negative rating if I could. the place has gone way down hill. don't waste your money here!!! read more

Nathan was our server tonight and was phenomenal. He was so Engaging and offered great advice on food selections. He was hustling and making sure he helped and talked to everyone. He is a huge asset to this business. Thank you for such a great experience. read more