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    Rude customer services, very condensing employee. They make you feel very uncomfortable

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    Darrell Clayton was very rude and was ask is that how you treat customers and he look at me like a deer in a head light.

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    8 years ago

    Called ahead to get 2 cabin air filters, put them on hold, and picked them up when I arrived. Friendly service and clean store!

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    Page 1 of 2

    Ask the Community - AutoZone

    Review Highlights - AutoZone

    Not only did Angel look up the correct light but when I asked him if he could replace it for me, he did so.

    Mentioned in 10 reviews

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    Desert Rat Off Road Centers

    Desert Rat Off Road Centers

    (29 reviews)

    Once again a great experience at the Desert Rat in Tempe. Chris the manager is always professional…read moreand returns my calls as well. Never tries to upsell me on things not needed etc. I go there because of the honesty and especially the mechanic, Eric who has been working on my JEEPS since about 2012 or so. Very trustworthy and knows his stuff and is the only one who I ever go to re-gear etc. I just had a bunch of upgrades done there last week such as, a new Teraflex axle housing, 10 factory chromoly shafts, Apex Ball Joints, the rear axle tubes welded to the housing as well as a truss, a Teraflex Long Arm kit installed, and a new front skid plate since my old one wouldn't work with the new long arms. This upgrade bill was NOT CHEAP at all. But you get what you pay for and Eric knows his stuff and that alone is very important to me as well as they have never sold or tried to sell me something I didn't need. Other shops are NOT honest like them and not all shops are dishonest either, but its hard to find a good shop that can be 100% trusted. I know for a fact that this shop can be trusted 100% and is amazing. If it wasn't then i wouldn't keep going back. So Thank you to the entire Desert Rat Staff for all you do. Sincerely, Mike Knowles Here is a YouTube link if you want to check out our shakedown run on FR42 and testing the flex etc. https://youtu.be/Z5fiJ1B0BhA?si=NLLPQjuYy9RjEvUG&sfnsn=mo

    Carlos at this location went above and beyond for me! I had an incredible experience at the Tucson…read morelocation (they patched a tire while I was out of town and refused to take payment because I was delivering to a neighboring business, I bought the staff sodas for their generosity)... when I needed a repair in Phoenix I reached out. Carlos was backed up two weeks at his location and called his other stores and found me a next day appointment!!! I am sitting in their Mesa location now getting a repair... it's nice to find such great customer service... I cannot recommend Desert Rat enough! This is a well run business, I appreciate YOU ALL!!

    AutoZone - autopartssupplies - Updated May 2026

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