It's a great company. I would highly recommend shopping here for Salvaged parts. They also offer…read morebrand new parts, / it may take a couple tries but the savings can make up for it definitely. So far LKQ has been my lifesaver when fixing up family cars. I bought a radiator / condenser combo for a 2008 Infiniti G37 Coupe, and saved over $200 compared to the dealer price. It's used but still works perfectly. Also purchased a starter motor for Toyota Corolla, sun visor, rims / wheels, door handles for Lexus. They even offer replacement engines and transmissions, and body parts. There was a Challenger Hellcat engine by the front desk on my last visit. If you're walking in, speak with Oscar at the front knows his stuff. He's a great guy. Also JR & David are awesome. If you're Calling in to place an order, I would recommend having your card ready to order. Have Patience , once you get through to somebody be ready to order! With the parts shortage going on, LKQ is the best supplier hands down. There's no doubt in my mind they are #1 and I highly recommend them to my family and friends for years. My father , father in law, and uncle has also been shopping here for longer than I've been driving..

I ordered a speedometer for a F-150 Series Pickup Truck with verified model specs. I unfortunately…read morereceived a package from them for a 2012 Cadillac. This obviously is the incorrect part I needed and ordered. I sent two emails on Saturday. One to customer service, and another to their returns department about this issue. No response because they were closed, but none even during their normal working business hours, so I decided to call. I connected to a woman whom seemed she could help me with returning or providing a replacement item. I provided her my order number & issue with what the problem is. She asked for the part number of what I ordered, I gave her the part number for what was on the order from LKQ, which is the part number I inputted and ordered on LKQ. On their website, you are unable to order a part without inputting the entire correct part number which I did. When I read her back the part number, she could not locate the correct item as a replacement even though it was read directly the same from my LKQ invoice, and it is the correct part number. So, with her struggling, I went above & beyond to help, tried to see if I could locate any other type of part number, and this is where it took a turn for the worse. Immediately, I was being gaslighted and accused of ordering the wrong part & needed to pay repercussions because of it. This was very confusing and made zero sense. I told her, I read you back the part number of what I ordered and needed off the invoice of what I needed, and you could not populate the correct item so I was trying to help you locate it with any information I could find for you. Also, let's note I received a CADILLAC SPEEDOMETER, not even a FORD one. Nothing on my order even closely referenced a Cadillac speedometer so obviously someone brain dead fulfilled my order or they're slick and know what they're doing. So because I tried to help & located another alternative part number for the SAME IDENTICAL ITEM I needed and ordered from LQK in an attempt to help her, everything is my fault. Absolutely not!! I received a Cadillac speedometer, not the Ford speedometer on my LQK order invoice which IS the correct one and which IS what I needed!! So now I am stuck with a 12 year old Cadillac speedometer which is useless to me unless I pay them to take it back. Absolutely not. I want ALL my money back or I want the item that I paid for, which is STATED ON OUR PURCHASE INVOICE CRYSTAL CLEAR. What a waste of time & energy I can't get back now. I never get into arguments, but this one called for it. I feel so disgustingly deceived & done wrong. I was hoping we could do more business but that is absolutely out the door now.

Great location very clean and well maintained. Augustin was very helpful, fast, and efficient…read more Really appreciated the excellent service!

We came here with a dead battery after breakfast. Hector was very friendly and assertive. He was…read morevery knowledgeable about everything. Got us in and out in no time at all. Thank you again, Hector, for making it such a positive experience

Sold us an incorrect part. Then wouldn't refund the money. Made us hold onto the wrong part for the…read moreweekend to "exchange it" monday. Now they don't have the part. Our customer canceled now and we have to drive back out to Phoenix to try and get the money back.eric has been totally dismissive like it's no big deal. We will NEVER BUY PARTS HERE AGAIN! don't waste your time or money.

Great place to get some high quality used auto parts. have used them multiple times and have yet to…read morehave a quality issue

i walked in the men in the front were not helpful I walked in and did not get greeted and along…read morewith that they've asked "what do you want" what a strange way to approached a customer I'm very disappointed I never write reviews and this is the first time I've felt like I've needed to because they were so rude .bad service. I wasted my time gas and felt embarrassed.

Stopped by Oreily to get my battery tested because my car seemed like it was having issues starting…read moreup. Went here the first time and the guy who tested my batter said that it was fine and no issues at all. I noticed the issues continued so I went back about a week later and another guy who tested my battery said that the battery was fine but needed to be charged. He then went on to say that they can't take out the battery and charge it that I would personally have to take out the battery myself and that it would take an hour to charge. Wasn't able to do that. Later that day I called AAA and they did a battery test and turns out the health of my car battery was at basically 0%. I don't know what type of technology they are using here but it's clearly not reliable at all and could really end up screwing people over. Would not recommend taking your car here.

Isaac was so helpful! he immediately asked us if we needed help as soon as we walked in, found the…read moreright replacement battery for us, and installed it and had us back on our way, all within 10-15 minutes! he even gave me a lesson so i could try to do it myself next time. A+ highly recommended!

Gosh, it is TOUGH out there these days to get good service - or even just find people who care. And…read moreI am pretty confident that we have all had some awful experiences when it comes to the automotive industry, am I right?! As a former Corporate Manager myself running various types of stores, it hurts to me to go to a business or a store and find employees (and especially managers) who just do not care at all. This is why I am so happy and writing a 5-star review today for this Auto Zone location, but particularly - this review is 100% owned by the Manager here - Carlos Sanchez - because this guy KNOWS what he is doing and cares that he does it well - you can just tell. He is right there alongside anyone in the store doing the work, and frankly running circles around everyone else (at least, from what I have seen - that is meant as a compliment lol). He helped us personally about a month ago to get our battery tested and changed, and then again today (I got lucky he was there again) with our second car. Friendly & expedited quality service is what we all hope for, right? And this is a BUSY spot, as we have a LOT of independent dealerships right up the street along Broadway with mechanics and the like coming here. And being in South Phoenix, I hate to say it, but sometimes our Corporate chains here are really lacking and poorly managed. Thank you again Carlos, you're terrific and I appreciate you!

Love these guys! Always honest, always friendly! I have been to this located many times over the…read moreyears and I am always happy when I leave.

Upon arrival he commented on the L bracket that hold the bumper on. It was bent but weld was still…read moreperfectly in shape. 12 weeks later he forgot he had to fix that so I wait 4 more weeks to fix a welders job because they just do paint or bottle sold by auto zone work. So I get back a car that doesn't drive straight because they do only auto body. Now have to take it to a professional that worked daily not a sub contractor that gets paid for excuses

Prices....especially since auto zone and O'Reilly are 80% remanufactured parts too. Why pay more?read more

They did not resolve the issue with my vehicle. I had to return multiple times regarding the check…read moreengine light, and ultimately another mechanic fixed the problem immediately.

My granddaughter and I went there to get new rotors for her car, the people there was so Rude, and…read morethey didn't want to serve us, we left. Then we tried to do the call senter to help us, we'll let me tell you they hung up on me and called all the stores not to serve me ever. They also told us that they kicked us out of the store by Dobson. They never helped us and we were told they kicked us out. I will never have anything to do with that company. I hope no one uses them thank you. My rating is ZERO

Have been buying from FMP on and off for 22 years! Recently they have been increasing prices on my…read moresales people and not telling us! And the delivery is very slow compaired to other parts companies in town. They are not able to handle constructive criticism that is holding there service back and if you try to get them to listen they think your full of crap and the only one complaining. Upper management is super weak! Now I know the struggle the old outside salesperson who used to work for them for 20years had to deal with sucks!