Absolutely the worst manager in Autozone history works here. Bought a brand new battery in February…read more2025. Here we are March 9,2025 with a dead battery. I brought the dead battery in to get it replaced under warranty and he refused to swap it out. The first manager was going to swap it (like it should have been) but then this guy (the only one without a name tag) came over and belittled the employee right in front of everyone there. He then went through this whole thing on how he has to charge it. The other guy knew right away that it was dead. The not nice one said to come back in a few hours and then maybe get it swapped out. I have not dealt with such a rude manager in quite a while and was really surprised by the lack of professionalism. We will never be back to this particular autozone as I believe they are one of the best auto stores out there.

I hope this review goes to the Priest Drive Tempe location- I could not seem to locate it on this…read moresite A big shout out for Customer Service!! Joseph Luis- give him a raise- excellent job with battery

2 ladies working a few nights ago were very rude when I came in about a new battery very rude and…read moredismissive. No customer service at all

Isaac was so helpful! he immediately asked us if we needed help as soon as we walked in, found the…read moreright replacement battery for us, and installed it and had us back on our way, all within 10-15 minutes! he even gave me a lesson so i could try to do it myself next time. A+ highly recommended!

I was in need of a new battery this evening and called the store about an hour prior to them…read moreclosing asking for assistance--Erik was phenomenal and was able to seamlessly get it taken care of when the local auto zone declined. I was in and out of there and received amazing customer service! I will be shopping at this location for all of my car needs!

Man- I've tried so hard to make this my auto parts store but they make it very difficult to do…read morethat. It was under a different manager and was worse. The new manager is great. Very helpful, but most of the staff are not helping the store. Especially the pm/weekend staff. And the worse is the older gentleman. He only knows the word NO. He only wants to look up parts and ring them up- don't expect him to openly and freely go to help you away from the register. They really DGAF as far as I can tell. Sometimes there are three or four staff up front and other times, like today, there is no one on the floor anywhere to help me. C'mon guys-really want to make you my go to store....

Today I stopped by autozone on Broadway. My car was hesitating to start. I called and ask if I need…read moreto remove battery before checking and they said I can get battery tested in my car. Sure enough, the battery was bad. He checked my warranty and replaced battery with in minutes. So helpful and very satisfied today.

Kyle O Deserves a raise asap! Great attitude and very helpful. Thank u Kyle!!!!!!!!!!!!!!!read more

We came here with a dead battery after breakfast. Hector was very friendly and assertive. He was…read morevery knowledgeable about everything. Got us in and out in no time at all. Thank you again, Hector, for making it such a positive experience

Great location very clean and well maintained. Augustin was very helpful, fast, and efficient…read more Really appreciated the excellent service!

Family owned since 1950's. Price and service amazing. They will even load the parts into your…read morevehicle.

my work car got towed from hoa in my area. It's a new car, got it less than 2 years ago it's a…read more2024. Never ever had an issue. The day I get it back now all of a sudden the battery keeps dying. suspicion that they swapped my battery while they had it. what else could it be? 0 stars. Don't trust. rude and disrespectful office lady as well. -0/10 do not trust this place

Juve's it's amazing! 2018 Jeep Compass, engine blew. I didn't know what to do or who to take it to,…read moreJuves was highly recommended. Once they got my car, I was updated continuously. They had it less than a week and it runs better than it ever has. I will never go anywhere else and will refer my friends. Honest, sympathetic, easy to communicate and worked with my warranty! Customer for life!

Absolutely grateful to have been recommended this auto mechanic! Maria is kind and pleasant to work…read morewith and Juve did an amazing job addressing all the issues I brought my vehicle in for. Can't say enough great things about their service. I will be recommending my family to this place. Thank you! Lynn T.

I had a great experience with Joshua at AutoZone! He helped me check my battery and replace it, and…read morehe was incredibly kind, helpful, and efficient throughout the whole process. He even made sure my car started properly before I left. I really appreciated his excellent customer service and how easy he made everything. Thank you, Joshua!

Great experience at Autozone today. Quick service. Joshua…read morewas extremely helpful and knowledgeable. 10/10 service

Love my local Autozone here on Ray Rd. And McClintock. You may ask yourself, what makes this…read moreautozone particularly different from any of the other locations? Why is this one so special and better than the rest? Well, let me tell you. The customer service here is exceptional. And the attention to detail is beyond super. They really take the time to help you, determine what the problem is, and take all the necessary steps to relieve that problem or issue. They truly tackled the problems head on. For example, Fernando was amazing. He went above and beyond what was required of him. I would like to write his service five out of five for helping my elderly mother, replace her headlamp bulb. Amazing guy. They might not have all of the tools or specific parts that you need to fix your vehicle in stock at any given moment. But they are willing to help direct you in the right direction, and they have a can-do attitude which to me is everything. On a sidenote, it's quite interesting how that right across the street is an O'Reilly auto parts store. I'm sure there's a huge rivalry from street to street. No hate against them, I especially love their jingle. Oh ohh ohh, O'Reilly (ohh'Reilly) auto parts. Yow! But I'm gonna have to give it to the get in the zone, AutoZone. Some of you are older than the age of 40 people know what I'm talking about.. And thanks for reading my review.

Chenoa is literally the best. She is so knowledgeable about everything and so nice. I will come to…read morethis autozone SPECIFICALLY because of her.

Someone give this man a raise!! Curtis carries this store on his back. Every time I come in I hope…read morehe's working. He makes it a seamless process and an enjoyable trip down.

I'm in here at least once a week, sometimes multiple times on a Saturday/ Sunday - the staff is…read morealways great, especially Curtis. I'll always recommend this O'Reillys over the other stores in the area.