Went in today and Derek helped me with my batter. top notch customer service. Thx for all help!read more

We came here with a dead battery after breakfast. Hector was very friendly and assertive. He was…read morevery knowledgeable about everything. Got us in and out in no time at all. Thank you again, Hector, for making it such a positive experience

I stopped by the O'Reilly Auto Parts on South McClintock to pick up some windshield wiper blades…read more Before heading over, I did my homework on the website and looked up the brand, size, and type I needed so I could get in and out quickly. When I arrived, I showed manager Brad what I had picked out online. He grabbed the exact items and started ringing me up. I casually mentioned that if they didn't fit, he'd probably see me again shortly. That's when Brad asked what vehicle I drove and double-checked my selection. Good thing he did! He caught that I had selected complete wiper replacements when I only needed replacement blades. He quickly swapped out the items and then offered to install them for me. Ten minutes later, I was back on the road with my new wiper blades installed! That's the kind of customer service that earns a five-star review. Brad didn't just take my order at face value; he took the time to make sure I was getting the right parts and went the extra mile by installing them. He saved me the hassle of making a second trip and potentially buying something I didn't need. This is exactly why I typically try to shop at O'Reilly Auto Parts for my automotive needs. Knowledgeable employees, attention to detail, and a willingness to help make all the difference. Thanks, Brad, for the outstanding service!

Stopped in to get a quick socket and the staff was very friendly and helpful. I will definitely…read morestop by again for my automotive needs. They had great sales and many items in stock.

Family owned since 1950's. Price and service amazing. They will even load the parts into your…read morevehicle.

my work car got towed from hoa in my area. It's a new car, got it less than 2 years ago it's a…read more2024. Never ever had an issue. The day I get it back now all of a sudden the battery keeps dying. suspicion that they swapped my battery while they had it. what else could it be? 0 stars. Don't trust. rude and disrespectful office lady as well. -0/10 do not trust this place

Super quick in and out and got help looking for my 3 items. Usually feel awkward or get a weird…read morecomment being a woman in a car part store but the staff was super friendly and helpful, I recommend this location !!

Today I stopped by autozone on Broadway. My car was hesitating to start. I called and ask if I need…read moreto remove battery before checking and they said I can get battery tested in my car. Sure enough, the battery was bad. He checked my warranty and replaced battery with in minutes. So helpful and very satisfied today.

Exceptional service at AutoCrafters! Honest, thorough, and great pricing for services.read more

Upon arrival he commented on the L bracket that hold the bumper on. It was bent but weld was still…read moreperfectly in shape. 12 weeks later he forgot he had to fix that so I wait 4 more weeks to fix a welders job because they just do paint or bottle sold by auto zone work. So I get back a car that doesn't drive straight because they do only auto body. Now have to take it to a professional that worked daily not a sub contractor that gets paid for excuses

Was driving down the road and some man was trying hard to get my attention, come to find out my…read morebrake lights were out, and he was letting me know. Thank you kind Sir! I'm not one who is full of car knowledge so I called my brother and asked him what could be happening, after checking the fuses and finding out that they were good, it just was my brake lights not all the other lights, he told me that it most likely was my brake light switch that went out. What the hell is that and will it be costly. Went to work the next day and was just talking to my IT man (who rebuilds cars as a hobby) and told him my brake light switch went out, he was pretty impressed that I diagnosed my issue correctly (didn't have the heart to tell him I was fed that info) and he told me to buy the part and he will fix it for free! WHAT? So I called Napa Auto Parts, spoke to David, told him my make model and year of the car, he told me he did in fact have the part, so I told him I'll be seeing him soon. Got there and David was behind the counter, he was friendly and very helpful, got the part for me and I was tickled pink to find out it was under 11 bucks. Brought it back to my IT man and BAM brake lights are back! David was great, friendly and helpful, if ever I need other auto parts, Napa is the place to go!

Ordered parts online for store pickup because it seems nobody stocks parts anymore. Neither of…read moretheir competitors did, either. The parts here are usually higher quality and I have fewer returns for subpar "NIB" failures. The AAA discount brought the price down a bit so they were competitive. However, every time I go in here, the music is cranked and it appears I'm inconveniencing the staff. Looks like I'll be going to Phoenix or Chandler next time. Sometimes a convenient location isn't the deciding factor.

Customer service amazing, staff g very informative and supportive with service advice.read more

I appreciate that they still check your battery, and install it for you without much issue…read more The the prices are competitive, and the service was good. Clean up seemed to take care of necessary items in a proper storage manner.

I hope this review goes to the Priest Drive Tempe location- I could not seem to locate it on this…read moresite A big shout out for Customer Service!! Joseph Luis- give him a raise- excellent job with battery

Absolutely the worst manager in Autozone history works here. Bought a brand new battery in February…read more2025. Here we are March 9,2025 with a dead battery. I brought the dead battery in to get it replaced under warranty and he refused to swap it out. The first manager was going to swap it (like it should have been) but then this guy (the only one without a name tag) came over and belittled the employee right in front of everyone there. He then went through this whole thing on how he has to charge it. The other guy knew right away that it was dead. The not nice one said to come back in a few hours and then maybe get it swapped out. I have not dealt with such a rude manager in quite a while and was really surprised by the lack of professionalism. We will never be back to this particular autozone as I believe they are one of the best auto stores out there.

Right to Repair is a real battle. Places like these are needed now more than ever. Make sure you…read morebring $3 to enter. It's worth it just to see how your car is put together.

Just wanted to give you a heads up on this business. Do not under any circumstances trust them to…read moregive you a fair price on your vehicle.

Great service for replacing phone screens. Trustworthy and quick! Explained the process didn't feel…read moreripped off like the other phone screen replacement places. Thank you! Great service. I have nothing left to say just trying to get enough words for the review to post

Warranty on failed AGM battery is of no value…read more I Purchased Duracell 12V 47 Ultra Platinum Battery on 7/23/25 "with a full warranty until 7/23/2029" for $291.86. I tried to returned failed battery with original receipt that would no longer take or hold a charge almost 14 months later on 9/22/26. I was turned away without replacement or refund. I visited the store around 10am on a Tuesday. The manager was not available. I called again at 11:30 hoping perhaps there was just some misunderstanding the manager could resolve. Nothing. Arizona weather can be tough on batteries. However this battery spent most of its service life in a car parked in a swamp cooled garage. A similar battery installed in my truck parked outside in the driveway is still going strong. Regardless Batteries Plus reneged on their warranty, sending me away with nothing, not even a prorated warranty. I've dealt with Autozones and Checkers and Walmarts and Costcos and AAA and more garages than I can remember and have never run into the kind of craptastic customer service I received from Batteries Plus this date. Buy from batteries Plus if you need never worry about a warranty on a failed battery. Personally, I will never set foot in a Batteries Plustore again. Batteries Plus sucks!