Great service for replacing phone screens. Trustworthy and quick! Explained the process didn't feel…read moreripped off like the other phone screen replacement places. Thank you! Great service. I have nothing left to say just trying to get enough words for the review to post

Warranty on failed AGM battery is of no value…read more I Purchased Duracell 12V 47 Ultra Platinum Battery on 7/23/25 "with a full warranty until 7/23/2029" for $291.86. I tried to returned failed battery with original receipt that would no longer take or hold a charge almost 14 months later on 9/22/26. I was turned away without replacement or refund. I visited the store around 10am on a Tuesday. The manager was not available. I called again at 11:30 hoping perhaps there was just some misunderstanding the manager could resolve. Nothing. Arizona weather can be tough on batteries. However this battery spent most of its service life in a car parked in a swamp cooled garage. A similar battery installed in my truck parked outside in the driveway is still going strong. Regardless Batteries Plus reneged on their warranty, sending me away with nothing, not even a prorated warranty. I've dealt with Autozones and Checkers and Walmarts and Costcos and AAA and more garages than I can remember and have never run into the kind of craptastic customer service I received from Batteries Plus this date. Buy from batteries Plus if you need never worry about a warranty on a failed battery. Personally, I will never set foot in a Batteries Plustore again. Batteries Plus sucks!

Went in today and Derek helped me with my batter. top notch customer service. Thx for all help!read more

We came here with a dead battery after breakfast. Hector was very friendly and assertive. He was…read morevery knowledgeable about everything. Got us in and out in no time at all. Thank you again, Hector, for making it such a positive experience

Just stopped in with my 2021 Trailboss. I was a service…read moremanager for over 25 years and always been a huge fan of their batteries and great service. One of the best batteries on the market in my opinion. Today was no exception, great, friendly and super prompt service. I bought a battery, paid less than $20 for them to install it. (It's way too hot out or I would have done it myself) and was out of there in less than 30 minutes! I highly recommend this place. Five stars.

Why have a warranty if your stores won't honor it?…read more On 6/27, I purchased a battery from this location without returning the old battery. I worked with Mike, who was excellent. He kindly reminded me to bring back the old battery for the core refund. At the time, I wasn't aware the old battery was still under warranty. About a week later, I returned the old battery and dealt with Tony. During the replacement process at home, I had realized the old battery was only about 26 months old and should have qualified for warranty coverage. Tony immediately processed the $15 core refund and told me to have a great day. Only after I asked about the warranty did he seem surprised and tell me the battery would need to be charged and tested first. He said someone would contact me with the results. About a week and a half later, Mike called and left a voicemail confirming the battery would not hold a charge and qualified for replacement under warranty. Had Mike been at the store upon my return, I believe this would have been resolved easily. When I returned to the store, Tony again confirmed the battery would not hold a charge. However, instead of honoring the warranty, he began looking for reasons not to. He questioned where I bought the battery, asked for a receipt from more than two years ago, and repeatedly stated he could not verify my purchase, even though Mike had previously been able to locate my customer history in the system. I explained that the battery carried an Interstate sticker dated 4/2024 and even showed him a photo from the day I purchased it in that city. None of this seemed to matter. Rather than helping find a solution, Tony appeared focused on finding a reason to deny the warranty claim. The entire interaction became increasingly frustrating. It wasn't until I told Tony I would sit in the store and contact the other Interstate location or corporate that he decided to call his manager. He eventually spoke with his boss and was authorized to refund the battery purchase, which he then processed. In the end, I told Tony that both interactions were unacceptable. I strongly believe he intended to let me leave the first time with only the $15 core refund and no mention of the warranty, despite the battery qualifying for coverage. Customers rely on store associates to do the right thing and help them navigate warranty claims fairly. Mike demonstrated that level of customer service; Tony did not. Tony needs to do better as a representative of Interstate All Battery Center. Honoring warranties and treating customers fairly should never feel like a battle.

I needed to replace my 48-volt battery system in my golf card and called The Battery Guy for a…read morequote. I also called other companies to get a comparison and finally decided on the Lithium-Ion battery, set an installation date almost 2 weeks out. A little disappointed but could deal with it. A few days later, Bo, called and said that he could do an earlier date which was great. The day of installation, the crew was on time was completed within 45 minutes. After the crew left, I inspected their work a little closer and found the mounting screws were not adequate on one side of the battery. I also found that after 4-5 hours of charging the meter showed 47%, continued to charge overnight and found that the charge was still 47%. Being concerned I called and spoke with Bo about my issues. He said the battery may be bad and they would be out the next morning to replace it. The next morning Bo arrived and found that the connector was bad from the factory which needed to replace the charger. Bo immediately went to his shop, brought a new charger and replaced it. He secured the battery properly, plugged it in and immediately started charging and was reflected by the meter. I'm completely pleased with the new battery and especially with the rapid response to my issues! Great job, Bo! I would definitely recommend their business to my friends.

Came to our house, was easy to make an appointment with in a short amount of time. Prices were less…read morethan quoted from two other places. Service was quick and efficient.

BP isnt going to give you Amazon prices on batteries. But after ordering batteries off Amazon and…read morehaving them with short lives or nearly DOA, I decided I'd go in and get batteries here. For key fobs, they will open and replace on the spot which is super nice, especially for folks who dont have tools or are not mechanically inclined. They also have guarantees on their batteries - which you most definitely are not going to get with your Amazon purchase. This is about all I've gone in for but always has been a good experience.

About a year ago, I had a great experience at this location when my car died in a nearby shopping…read morecenter parking lot. I came in about an hour before closing, and the team helped check my battery and confirmed it was low and not charging Yesterday, I ran into another issue as my battery wasn't charging and my door locks were cycling. I called the store and spoke with Austin, who was incredibly helpful and friendly. He looked up my information, confirmed my battery was still under warranty, and even though they were closing in 45 minutes, he went above and beyond. Since I live across town, Austin found a closer location near my home, called them directly, explained my situation, and arranged everything for a smooth warranty exchange. That level of service is thoughtful, especially when coordinating between stores. Really appreciate the care and effort - Austin made a stressful situation so much easier. Highly recommend!

Generally when I need a battery, this is where I come now. It's a small store, so they don't have…read moreeverything on-hand. But odds are they can order it for you. On this occasion I needed to replace an old Macbook battery. No, they didn't have it, but 'yes' they could order it. And, believe it or not, they were cheaper than the prices I found online! Took a week to get it, but I have it installed and it's charging now (I'm on a different computer...I'm going to go to full charge and then full discharge once). I routinely get my gate opener batteries here too (lead-acid). I'm happy with them thus far.

This place is great. Bruce fixes all my kids lower wheels and razor toys. Good honest and…read morereliables

I've gotten a few batteries here, and mostly they work just fine. Sometimes, they will sell one…read morethat doesn't work, but they will replace it for free. I'm a "shade tree" mechanic, and know this is possible with any rebuilt batteries. It just happens. They still get 5 stars from me!

Bad bad customer service they sell bad batteries give you a 30 day warranty for you. Keep continue…read moreto keep coming back. I will never support their business ever again bad Business.

All I can say is that the one review I read about this place is absolutely point on and it's a…read moregreat place that sells decent used batteries that will probably last at least 6 months and they give you a three month warranty anyway. I paid cash so I paid $33 but the guy even put it in for me because I didn't have any tools with me but I did have my truck that had a dead battery. I'm going in for another one today as the one I bought last time finally petered out after 7 months but for only $33 with the cost of new batteries being what they are this place is well worth it.

Don't pay attention to the redneck above who is completely full of crap. This place sells used…read morebatteries and will trade in dead ones for a good used battery. I had a situation where I needed a battery asap and money was short so I searched for a place that sold used batteries. I ended up finding sunset battery warehouse, its a hole in the wall type of place very old but the point is I was looking for a battery not a beauty salon. I met the owner who is an older caucasian male who worked with some hispanics in the shop and quickly assisted me in finding me a replacement battery. Of coursed I am buying a used battery so I wasn't expecting a long lasting battery but what I got for 25 bucks was a battery that has lasted me over half a year now and I have traded in other batteries that have lasted me the same if not more. I highly recommend this place if you are short on funds, and looking for something good that will last you a couple months. Perry B. is just a racist lunatic that does not even have an idea on what hes talking about. Who writes a life long story on how their experience at a used car battery place was so bad, poor baby I am so sorry life has been so hard for you. Cry me a river.