stayed after late for me as I had their hours wrong. Super friendly Staff. thanks guys!

Save your time, save your money. Stay away! This place will waste both. Unprofessional staff. They don't even own up to their mistakes.

I purchased Midas' One Full Synthetic Oil Change ($59.99) coupon because of the "TIRE ROTATION" they offer on their coupon (SEE PIC OF WHAT TO EXPECT FROM MIDAS) In Midas' Groupon coupon it did NOT state that they will NOT rotate the tires if they feel the tires are unsafe to do so, they don't want to be responsible if I have a blowout. Yet they removed all four tires to check my brake pads and then replaced the unsafe tires back on my truck. Are they NOW RESPONSIBLE for replacing these four unsafe tires back on my truck if I have a blowout? THIS DOES NOT MAKE SENSE? This is just a SCAM to try and scare me into purchasing new tires, which they tried to do, but it did not work. How can I trust what they offer if they don't stand behind their Groupon Offer? I will try to call Groupon to complain about this and try to recover some money back for services NOT render because I EXPECTED my TIRES ROTATED as per their "WHAT TO EXPECT AGREEMENT". Be advised that Midas' web site offers a Full Synthetic Oil Change for $39.99 without TIRE ROTATION, so if you're interested in an oil change without tire rotation its better NOT to purchase the Groupon Coupon for $59.99...My advice read more

Midas - Pic of what to expect, maybe or maybe not? - Auto Repair Near Me - Tempe, Arizona

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I had an amazing experience with the staff and manager at this location! They were very friendly and honest about their work and pricing. Nick the manager was doing a great job taking care of his customers, staff, and answering phones. I already made an appointment to go back over my fall break and take care of a non emergency issue. I had an A/C issue and was so thankful Midas was able to see me and get it taken care of in one day. They also have a nice workstation area for if you have to do remote work. read more

Nathan and Elias were fantastic! My tire was flat and I stopped here to get it repaired. They took care of it right away. Thank you!

DO NOT, I REPEAT, DO NOT have these con artists service your vehicle, if you don't want to needlessly spend money!! My daughter went in for a simple oil change, they left her with a laundry list of "required" fix items.... -Rack & pinion steering, because of a torn bellows boot: $4k (rack power steering pump replaced 1 year ago). -CV axle, because of a torn bellows boot: $800 just for the PART ($225 for an OEM Ford part). -$600 for new tires, because they are "bald" (tires have 22k Mi on them and have 8/32 tread left (they have 12/32 new) -All 4 shocks bad, pictures provided showed no torn boots OR leaks. They see a young, unsuspecting female come in and all they see is dollar signs. Completely unethical business, y'all should be ashamed of yourselves!! read more

Only place I can trust with exceptional service and honest prices. Thank you, Nathan and the entire staff. Bartending Academy Steve read more

Shout out to Mike at the desk for helping me all the way through to get my transmission fluid changed Great customer service read more

i went to get an oil change and left with a broken computer sensor, the general manager speaking to me like i was a dumbass and absolutely no help this is fucking ridiculous i have over $1000 worth of damaged thanks to this place. if you care about your vehicle do not come here. they will not apologize and you tell you it's your fault when you're car has been driving perfectly fine for over 4 months. get your stuff together if i could give 0 stars i would DO KOT COME HERE read more

I went in a month ago, and they quoted me over 3000 for every upsell they could do: new battery, new shocks, new tires, all-new oil, air filter, and much more. I told them I'd go to the mechanic near my parents. I just got it back from him after doing a full safety check, and the only thing wrong was my fuel cap was a bit messed up. The battery is fine, the tires are good, and the shocks and struts are all fine. If you're a woman, be wary; they do not expect you to get a second opinion and want your money. Mind you, I went in for an oil change, a 60-dollar service to a couple of grand. read more

I have maintained both company and personal vehicles at Midas in Tempe for many years. I have always been satisfied with the work performed and the charge for their service. Midas is the only shop I take my vehicles to for mechanical repairs, purchase of tires, oil changes and all other maintenance requirements. Last week Midas replaced the electronically adjusted rear view mirror on the passenger side of my pickup. Works well. read more

My tire popped on me and the rest of my tires were in complete shambles. I was supposed to go to another auto shop that day but since my tires popped I missed my appointment and the other auto shop refused to take me. I literally was scrambling trying to figure out a place to go! I called Midas and they made the process SO SIMPLE. I literally called and asked if they could take me in, and they fit me in within the hour. They replaced all my 4 tires for me within maybe about one hour. Jeremy at the front desk was extremely helpful and truly made this such a great experience. My tires look amazing AND my car sits so nice on the road. Will definitely be coming back here! MAJOR shout out to Jeremy and the crew. I'll be back for my oil change next!!! read more

BEWARE!!!! BEWARE!!! BEWARE!!! In August, 2024, after shopping around for 2 new catalytic converters, I went with Midas on Broadway, Tempe. I was told they would install Magnaflow Direct Fit Converters with no welding for the price of $2678.19, and I agreed. My check engine light continued to appear after their installation and I brought my car back each time to Midas for them to only reset the computer codes (with no looking at car, re-diagnosing or attempting to advise why the light continues to appear). This occurred every other week for 2 months. In October, 2024, I filed a complaint with Midas to talk with the owner or district manager with no response back. I had since spoken to other mechanics who advised me that the Cats put on my car were in fact not direct fit as they welded the Cats on the downstream end and removed and welded on a new pipe (to fit the Cat they installed), nor were they Magnaflow (likely for a Toyota - I own a Ford Mustang). Note: I was advised several times by the manager that they did in fact install Magnaflow. In February, 2025, I finally receiving a call to my complaint to Midas from the Owner, Nick Maselli. During our conversation he clarified that they did NOT install Magnaflow Cat Converters. Also, during that conversation, he agreed to refund my moneys paid to Midas, but reneged a week later. I filed with BBB with them not responding to that complaint as well. I have since had my Cat Converters replaced with the correct direct fit Magnaflow Cat Converters. However, I am still fighting to get a refund from Midas and Nick Maselli. Midas has breached a contract, committed fraud in my eyes to a lay person, and showed a lack of accountability. I have never been so fraudulently and intentionally misrepresented and scammed if you will. And I truly hope this review shows what type of business is being run at this Midas location and hope you do not have to endure such actions from this mechanic shop. Again, BEWARE, BEWARE, BEWARE. read more

Been using Midas for last 3/4 years. Great customer service. Mike was very helpful, definitely recommend this location!

DO NOT go to this store to have problems fixed. They perform and charge you for unnecessary fixes, tell you it's fixed, and will not refund you when your car continues to have the problem. The owner Nick Masilli, won't return your calls to address the situation. DO NOT go to any Midas stores for repairs, in fact, because: * This manager, Keith, insists that Midas stores cannot refund customers when they do you and your car wrong. * If you need a bigger job than Midas can do, they'll do everything else they can rationalize on your car and charge you for it before telling your there could be other more likely causes they can't address. What happened to us: My boyfriend works on cars as a profession and did what he could from my driveway for my young adult son with his first (old) car, which was overheating and leaking coolant. When the basic, simpler fixes (thermostat, sensor) didn't fix the problem I told my son to go to a shop nearby for more detailed work. Unfortunately he took it to this Midas where he told them it was overheating, was leaking coolant, and now suddenly had white smoke coming out of the exhaust on the way to their store, and also needed an oil change. The white smoke was a new symptom and a major red flag. Their inspection showed nothing significant except a need for new tires and oil but the employee, Dakota, verbally confirmed it was leaking fluid and my son trusted she had noted the problems he listed. What they recommended makes no sense based on my son's list of symptoms:  They changed his oil and all 4 tires.  My son knows nothing about cars and agreed to their recommendation. They said they tested the car and it was running well (turns out they elevated the car to test it in the air and didn't try it in the road). So he took out a high interest loan to pay for it. It overheated on his way home.  My son returned with the car the next day. Even though my boyfriend replaced the sensor and cleaned and tested the thermostat and saw it was still working, they told my son they needed to replace the thermostat, and fix some hoses, etc. WHAT THEY DIDN'T DO, which they should have done the first day, is tell my son that white smoke from the exhaust means the head gasket is blown. It's car mechanics 101. But it turns out Midas doesn't replace head gaskets so they had no incentive to even tell him that a blown head gasket was the probable cause.  This can cost as much as $3k, more than he bought the car for last summer so it was not worth putting ANY $$ into with the head gasket a likely culprit. He would have sold the car for scrap metal + parts. Maybe Midas employees and managers are just not qualified enough to know the signs of a blown head gasket, even though it's basic. The result: $1561 worth of work that did not fix the problem. Believing the manager, Keith, that they fixed his car, my son took out a 2ND LOAN with Keith's full knowledge (the high interest predator loan company paid Keith directly). The car overheated as my son drove home. Only THEN did they tell him that the problem was the head gasket. Oh, but they don't fix those. The next day his car would not even turn on. He now has no car, no money to buy another car, has a lower value of car to sell than before he spent $1561 with Midas, has debt with high interest, and that's it.  Once my son told me what happened I called and talked to the manager Keith, who denies my son told them the problems and the reasons he took the car in. Why would any car owner fail to mention these things? It doesn't even make sense. But Keith said he was standing right there listening when my son supposedly only asked for an oil change and an inspection. My son never even saw Keith till the next day. Keith is relying on the notes and inspection, and Dakota apparently did not note any of the problems my son told her about. Keith told me that even if Dakota had told him about the white smoke from the exhaust there was no way to know that indicates a head gasket problem. But the first thing Google tells you when you type "white smoke from exhaust" is it's THE sign for a blown head gasket. So Keith and his employees don't have enough car knowledge to give you adequate information so you can make informed decisions. To justify the tires and ignorance of head gasket costs outweighing the value of the car, Keith tried to convince me my son's 1997 car is not an old car (in 2023), and that with 230,000 miles it had "very low miles," and that it was a "nice car," when it's obvious when you see it is junk. He refused to refund my son. Said it can't be done. My boyfriend's shop refunds their customers when their fixes don't work or things go wrong. It is a regular and standard part of their job, a risk of business. But Keith insists Midas stores absolutely cannot issue refunds. And the owner, Nick Masilli, has never returned my calls and messages I left him. So beware of Midas, esp this one. read more

Came in for an oil change because it was next to the gas station and walked right out after I heard the employees gossiping and talking trash amongst each other. Businesses should be run on respect and there's a jiffy lube/big o tires next door that provided a great experience. I have no idea why people would come here when there's a much better alternative next door? Professionalism matters, especially with so much competition around you. read more

I work roughly the same hours so I've always dropped my truck off the night before and the just pay/pickup the next day. The automated text messages are great because it's just "got your car" and "job complete"...no spam or anything. Staff is friendly and does what I request at an affordable price. I'll definitely keep returning for any service needs I cant/dont want to tackle lol read more

I went here to get a brake light fixed. an hour later they tell me I have like 14 things wrong with my car and quoted me about $2400 to fix all of it. Included in that was $240 to fix a brake light. $40 for parts $200 for labor, like you're kidding. I went to autozone and fixed them all for $30. When I told them I didn't want anything fixed im just going to leave they were super persistent like are you sure? we can fix this all by the end of the day or just do a few things real quick. As an early 20s female it was really obvious what they were trying to do, you guys are disgusting. Go anywhere else. Should've been a sign that when I first pulled in there was a guy flipping the place off outside lol read more

After going in for an oil change and having lug nuts stripped..then told it was a preexisting problem (lie), I call the store manager who proceeded to inform me he was busy and I was not understanding him when he told me "so". I then proceeded to ask for the owner of the franchise..he Abruptly informed me that John Masilla does not care and will not address any issue. Hm ..I will now call upon the other 15 patrons being treated with the same disregard read more

I wish I didn't have to give one star. Beware of this "business". They're untrustworthy and unethical. They're in the business of scamming people. Came in for a simple oil change on my perfectly functioning vehicle. Was then given a laundry list of "recommended repairs". Obviously said no to these made up repairs. I then got a feeling of dread that they would somehow mess with my car. The very next day, my rear turn signal is not functioning. Mind you, it was perfectly fine before I went into this Godforsaken place. Was this a coincidence?! I guess I'll never know, as I will never step foot into this building of liars and con artists ever again. Beware! Beware! Beware! read more

Just went to this location to have an oil change completed, I had an 08:30 am appointment. They did not start working on my car until 11:00 am. Picked my car up at 1:30, after receiving several text messages to apply for financing. Called the location and the person who answered the phone needed to speak with the manager before she could answer my questions, wanted my phone number to call me back. It's in my profile. Asked where it was written that they had to do an inspection with the oil change. They could not offer any written documentation where the inspection was required. The last time I had an oil changed at this location I was in and out in 30 minutes. I will not be going back. read more

I have been coming to this Midas location for over a year. My vehicle is in running condition thanks to the guys at this shop! Always great service whether you are dropping your car off or waiting while it's worked on. They are honest, upfront, and reasonably priced. I love the transparency between the techs and the gentlemen up front. The giant glass window allows for a great view to watch your vehicle so there are no surprises. I will continue to come back here for services & would definitely recommend them for brakes, oil changes, alignments, and all basic vehicle repair needs. read more

Midas - Auto Repair Near Me - Tempe, Arizona

Do not go to this Midas!!!! I have had a few terrible experiences here. I was told over the phone that my battery warranty was 5 years so I would only have to pay for the labor charges which was $45. I go into the shop and they tell me that I now have to pay $249 for the battery because my warranty was actually 3 years. I was given false information over the phone, and the excuse from the manager, Andrew, was that they have new people that didn't know what they were talking about!!!! I am furious with the service and unprofessionalism of these employees. read more

I'm glad I found this place :) I was looking for an affordable oil change service, and ta-da, here it is! They have a yelp deal these days, so it's 17.99 for an oil change, wheel rotation, and more stuff, which is pretty affordable compare to others. Besides, they have a seating area with AC and water, so you can sit and wait there if you don't have a ride like me :'( Oh and guys working here are so friendly and nice, I felt welcomed! :D read more

I love this location. Gabby made my entire experience as good as it could've been. She explained everything in detail, talked me through everything I needed and when, and kept me calm throughout the entire experience. I highly recommend this location for anything auto service related. They will check anything free of charge and very competitive pricing. Once again talk to Gabby, she is amazing! read more

I had an oil change scheduled for 12:30 that took 3 hours. I understand minor delays but they were definitely overbooked and if i had known it would take a while i would have arranged a ride. read more

Went in for a conventional oil change, was told it'd be between 90-120 minutes. No problem, left and came back when it was ready. Paid and drove off only to have my car literally stall and die in the middle of the road a couple minutes after. Never had any issues with that before. Had to get help pushing it into a nearby parking lot and called them explaining the issue, only to have to manager say "You only got an oil change and filter change, there's no way we could have done anything wrong". Car refused to move despite efforts to jump. I called my mechanic friend who told me that they left the hose that allows air flow to the engine completely off. Amateur mistake and wasted my time and money trying to get my car back to the store to fix something that shouldn't have been a problem, and was told I was wrong when I called about it!! Don't recommend. read more

Neither keith, the manager, not any of the employees wore masks in violation of the city code. It's disrespectful to not even try to be safe. They don't give a shit about their customers. Edit: they posted on here like they wanted to address the issue. I messaged them and they ghosted. read more

Honestly I've only had these guys work on my vehicle four times. Each time it's the same. Everyone treats the customer like family (actually better). They listen. They understand and apply their help to satisfy us the customer. Today all I needed was air in my tires. No questions about do I have a card, am I a customer or what's my phone number.... They were just plain pleasant and helpful. And my tires got the air they so very badly needed. Thanks guys at Midas! read more

If I could give this place a negative star review I would but for now words will do. I have gone to Midas this store in particular for a while now and had countless things done only for countless things to continue to go wrong? Funny how that happens right Midas? Most recently they replaced a mount - I dropped my car off first in line yet after 8 hours of waiting never received a call for pick up... so I called not once but twice to be told it was almost done and they would follow up. Eventually knowing they close at 6pm I personally got a ride to the store at 5:45pm to ask about my car. Only to pull up and find it finished and sitting in the back for who knows how long? 10 hours at the shop for one mount? It was suppose to be three new mounts but somehow only one was actually replaced. On top of the ridiculous waiting time this last trip they took off my under car plate and never replaced it afterwards. I found this out when something to lodge up from under my car since nothing covered the entire bottom front side. I have now waited three days and called twice only to be given the run around. Let's see if call number three gets us any information! read more

I originally only came to this MIDAS because of a coupon for an oil change and it took as right down the road from my house, but they continue to impress me. As a female, there is a constant fear of being taken advantage of with vehicle repairs, but I can honestly say that has never been the case here. They text you images of the things that are in-question and have been very quick both times I've taken my car in. The second time was for an AC check, which they simply said nothing was wrong and sent me on my way without even charging me. Great, amazing group of people. Highly recommend. read more

Took 2 hours for an oil change and half an hour to fill a tire. After I rejected the suggested repairs, my car was neglected for about an hour so I just had to sit there. read more

DICK Made a reservation for an oil change on line. It was confirmed. Showed up the next day and i was BARKED at by the counter guy, saying he emailed me saying they were booked. I CANT GET YOU IN UNTIL AT LEAST SATURDAY!! (it was Monday) They didn't email me. I turned around and walked out. Never again. read more

I'm about to takeoff out of town for work and noticed that my trailer weight distribution hitch was loose as hell, so I drove around the neighborhood and stopped at three or four places got no luck getting someone to want to look at it.. well, one of the four places said yes they could tighten it up but they wanted to charge me their normal rate of $200 an hour.. I told them they were crazy. I understand they need to make money and I offered them 25 bucks since it would only take about four seconds.. they didn't want to do that. So, just before I got back to my house, I was driving by Midas and I saw the doors open and I thought, what the hell, I'll try one more place. I walked in and explained to the person at the front counter what I needed help with and then someone came from the back office, I'm assuming a manager. He must have overheard me telling the first guy what I needed done and he said he let's go out and take a look at it.. after inspecting the hitch he ran inside, grabbed a drill, and some sockets and brought them out. Tightened everything up nice and neat. Took him about 10 seconds.. I asked him how much he wanted for that, (expecting him to say maybe $30-$40), he said don't worry about it, whenever you need tires or service done on your truck, bring it on by. I couldn't believe it! In my opinion, this guy is manager of the year for public relations! It just restores my faith that there are still good people in this world that don't care about making the almighty dollar every second of the day. Thank you Drew for helping me out! read more

Came in with a flat tire to patch. Joe was useless. He lied to me about my tire saying he could not find the leak even though I had found it clear as day (could see and hear the small leak) just prior to bringing it into the shop. His mechanic on the way out even told me he found the leak but was told not to work on the tire. It seemed like they just wanted the bay open and would not help me because I was a walk in. Waste of time. Do not come here. read more

Do not go to Midas in Tempe, AZ. I went there for a simple oil change on July 27,2024 and less than 1 week later my car was overheating. Luckily, I had AAA and towed it to another repair center to have it looked at. I was not going to take it back there since it had only been a few days since they messed with my car, so I was not about to let them touch it again. The other repair company came to the conclusion that the radiator cap was not properly installed after the oil change and that is why radiator fluid was leaking all over. They also had to do a flush ..... In total with the diagnostic & flush came to $300. I went back to Midas and the manager (Andrew) was completely rude and condescending, refused to reimburse me any of the money I was out. I am a 20 year old college student. I don't have money to be throwing away on someone else's stupid mistake. They said that if I would have brought the car back to them, they would have fixed it. But If their guys don't know how to put a cap back on, there is no way in hell I would trust them to make it right. Should have done it right the first time. So, do not go to Midas in Tempe, AZ. read more

Had a great experience at this Midas location! Very friendly staff and they were so helpful! They did not try to sell me on other things, which made it such a smooth and comfortable experience! Will definitely be coming back for my other car needs! Thank you! read more

Be wary here. First, an appointment means nothing. Made an appointment and still waited almost 2 hours. They inspected my car and provided me a list of "recommended" services. When I told them I didn't have the time or money to do it today, the manager magically and suddenly reduced the cost of the services a substantial amount if I did the work today. I said no again and was told the cost for the oil change was $76. I asked why so much when the advertised special was $39. He lowered the price to $39 and said it should be more but that he was "giving" it me for the lower amount. Very shady all the way around read more

Only place I will go for my vehicle! Amazing people, got me in and out so quickly. Definitely recommend this business.

Stay away. They will try to take advantage of you. My wife took her car in because her check engine came on. They charge nearly $200 just to look at it and then told her there was around $3,000 in repairs that need to be done. We asked our Mechanic buddy and took it to Sun Devil Auto and turns out they were just full of it. Almost everything they said that needed to be done was not necessary. read more