1. NAPA Auto Parts

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PHOENIX, AZ

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NAPA Auto Parts

3.1 (7 reviews)
Open • 7:00 am - 6:00 pm

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NAPA Auto Parts

NAPA Auto Parts

(15 reviews)

Desert Villas

Was driving down the road and some man was trying hard to get my attention, come to find out my…read morebrake lights were out, and he was letting me know. Thank you kind Sir! I'm not one who is full of car knowledge so I called my brother and asked him what could be happening, after checking the fuses and finding out that they were good, it just was my brake lights not all the other lights, he told me that it most likely was my brake light switch that went out. What the hell is that and will it be costly. Went to work the next day and was just talking to my IT man (who rebuilds cars as a hobby) and told him my brake light switch went out, he was pretty impressed that I diagnosed my issue correctly (didn't have the heart to tell him I was fed that info) and he told me to buy the part and he will fix it for free! WHAT? So I called Napa Auto Parts, spoke to David, told him my make model and year of the car, he told me he did in fact have the part, so I told him I'll be seeing him soon. Got there and David was behind the counter, he was friendly and very helpful, got the part for me and I was tickled pink to find out it was under 11 bucks. Brought it back to my IT man and BAM brake lights are back! David was great, friendly and helpful, if ever I need other auto parts, Napa is the place to go!

Ordered parts online for store pickup because it seems nobody stocks parts anymore. Neither of…read moretheir competitors did, either. The parts here are usually higher quality and I have fewer returns for subpar "NIB" failures. The AAA discount brought the price down a bit so they were competitive. However, every time I go in here, the music is cranked and it appears I'm inconveniencing the staff. Looks like I'll be going to Phoenix or Chandler next time. Sometimes a convenient location isn't the deciding factor.

NAPA Auto Parts - Inside store

NAPA Auto Parts

(17 reviews)

I barely made it there due to my battery being dead but I pulled up, parked and walked inside. I…read morealways buy my auto batteries at Napa because of the warranty and the pro-rate if the battery dies too soon. I just moved to this neighborhood so this was a new Napa for me. I was pleasantly surprised when I got helped as soon as I walked in the door. The older gentleman who did not work the counter, greeted me anyways and made me feel welcome. He offered to go outside and check it out for me. We were able to look at it and see the sticker was from 2015. He went inside and told the customer service guys what I needed and came back to tell me someone would be right with me. A few minutes later, the assistant manager, David, came over to help. He saw it was older and assured me I was in good shape because I was going to get a pro-rate on a brand new battery. David went out in the crazy heat and removed my old battery and installed my new one for me. What amazing service! And great pricing too because I walked out the door with a brand new battery and new warranty for $50. I will definitely be back! They have earned my business and David and the other gentleman have earned my respect and deep appreciation.

Walked in, got a hello from a guy who walked away to the back…read more 2 people working the counter, they just stood there... No acknowledgement from either for about 3 minutes. The one woman walked away, not a word, the guy, without looking at me said just a minute... Manuel (guy from the back) came back offered to help. We searched for the bolts i needed, he explained they are moving away from carrying individual , but he found what I needed. Really helpful & I hope they work.

NAPA Auto Parts - autopartssupplies - Updated October 2026

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