Came in today to get warranty on some spark plugs I bought a couple months back, in the box it says…read more5 year warranty, straight up the employee at the checkout was telling me I needed my recipe even tho I bought them online and with my number, now I'm knowing that their system deletes all the recipe and info in 6 months, the employee had an attitude and called his manager telling him this kid wants a warranty lol. he straighten it out right away but did not get my warranty, I've been buying napa parts for my vehicles for years, from now on not buying from nappa.

Desired an air filter and a fuel filter. In stock, great news. Took them home. Parts were for…read morewrong car - not even sold in the US. Returned the parts. Said they would ship from LA and would be there the next day. Ok, I'm thinking that's good customer service. Wrong! Said the they were ordered too late for the shipment. But not a phone call, so I wasted my Sunday driving there to be told the bad news. Said it would be here Tuesday. Guess what? Only the fuel filter was available but the air filter couldn't be found. I am worried that these won't fit too, because their track record, so far, has been atrocious. I'm glad I'm not a flat rate mechanic, my lift would be cluttered with non revenue producing cars. I know what I'm talking about - I spun wrenches for ten years Follow up. They did call me when the new filter was in. They even gave me a gift card. I've always had good experiences with NAPA as they cater to mechanics. Thanks for stepping up and restoring my faith in you.

Went through Home Depot for countertops in MARCH due to Covid had to wait for several months. The…read moreinstall was set for November 12. The workers came in and walked around and said that the smoke in the house was bothering him. We had doors open and fans going. They left. I do smoke medical Marijuana and have my card. However I hadn't smoked for a couple of hours. This is totally unacceptable. I feel discriminated because of this. Now I am waiting again and Thanksgiving is coming and I have no counters. Very disappointed!!!

If you want excellent professional counter top fabrication and installation by highly trained and…read morequalified individuals then D.Moe Contracting is the company you want. Being a retired military officer I have an eye for attention to detail and professionalism. From start to finish D.Moe Contracting completed every stage of the process quickly and in a highly professional and expert manner. Rick, who was the individual who did my template measurements, measured everything precisely and exactly and even pointed out some details about the project that I didn't consider. Eric and James, who did the actual install carefully removed the old counter tops with no damage to anything. Eric and James then professionally & expertly prepared the area for the installation of the new counter tops paying attention to every detail. Because of their expertise and attention to detail the installation of the counter tops and new sink went without a hitch. The entire removal and installation process took less than 2 hrs. They also made sure that any questions I had during the installation was promptly answered and consulted with me on other aspects of the installation as they did the installation. These are the kind of individuals that any company would want to keep and promote. These are the kinds of individuals that makes a great company. I would very highly recommend D. Moe Contracting to anyone needing counter top installation.

Great customer service, Had a Groupon for an alignment that had expired and the guys still honored…read morethe price and got me in for service. Work was performed on a timely manner, and the vehicle drives great. Will definitely use them in the future and refer them to others.

Always grateful for this shop!…read more Extremely knowledgeable, professional, and friendly. Provides top-notch repair and maintenance in a timely fashion. Trustworthy, honest, and goes above and beyond.

Spoke with BILL who PERSONALLY LOST MY BUSINESS BY HIS ACTIONS. He was rude. Disrespectful didn't…read morecare told me I was wrong when I was actually right per manual and visual replacing a car battery that was in the trunk of my car. Spoke to a very nice guy who said they've had many complaints about Bill but they can't fire Bill for some reason. Stay away from Bill if you get an old guy wearing a camouflage hat that's bald and he's Scrooge McDuck stay away. Worst customer service I've had in years.

Ordered parts online for store pickup because it seems nobody stocks parts anymore. Neither of…read moretheir competitors did, either. The parts here are usually higher quality and I have fewer returns for subpar "NIB" failures. The AAA discount brought the price down a bit so they were competitive. However, every time I go in here, the music is cranked and it appears I'm inconveniencing the staff. Looks like I'll be going to Phoenix or Chandler next time. Sometimes a convenient location isn't the deciding factor.

Fix the hours of operation so employees AND customers aren't slighted. Google incorrectly states…read morethey're open until 7pm-they close at 6pm. To be fair it's been mentioned before on Yelp and the store should be proactive and have that updated so customers aren't coming an hour before they read the store closes...when the employees are ready to leave at 6. Sucks for both sides.

Come here at 6:00 pm on there website it says open till 7:00pm they need to update there website I…read morewas in need for a part urgently!!

My cars dashboard lights came on and it freaked me out. Stopped at Napa and Ted brought the…read morediagnostic tester out ran a test and solved the issue for no charge. Customer service with a smile and now I(m back on the road - stress free. Napa is now my auto part store for all my needs. Thanks guys.

Very professional location in a giant parts chain. Napa…read morecontinues to be very honest and reliable in a industry where low quality is issue with many auto part stores

I stood in front of the counter for two minutes with 3 workers behind the counter and nobody said a…read morething to me. At least mention my presence and say, "we will be right with you" or something. I walked out without any acknowledgment. I have a shop less than a 1/4 mile away, but I'll make the 3 mile drive elsewhere. Good job guys!

This was my first time going to this location on Broadway and 37th street…read more After having a stressful day and having issues with my car. It was nice to be helped by Ernesto, he was very helpful and professional.

I do not recommend this location. When I visited the Broadway AutoZone in Tempe on the evening of…read moreMonday, the 15th, I was made to feel unsafe due to information shared by employees. Both an employee and the store manager shared details about a recent incident in which someone pulled a gun on them in the parking lot and attempted to rob them. Hearing this information directly from staff while shopping was extremely uncomfortable and unprofessional, and it raised serious concerns about customer safety at this location. As a result of this incident, both the employee and the manager refused to assist me with a simple headlight installation. I have been a loyal customer for over six years, and AutoZone locations have consistently helped me with this service, as my vehicle is very easy to work on. I then drove to the AutoZone on McClintock the same night, where I was assisted immediately and treated professionally. I was in and out in under five minutes. The contrast between these two locations was significant. Sharing sensitive details of violent incidents with customers and refusing assistance as a result reflects poor training and management at the Broadway location. I hope this is reviewed by corporate.

Angel went above and beyond where other employees don't. Not only did he help find the exact part…read morenumber I needed, but he also ensured it was installed properly. He even took an extra minute to walk out with me to check that the gas lid closed securely, going beyond his required duties. This kind of service creates memorable experiences that keep customers coming back. It's the small, thoughtful actions like these that drive sales and build loyal clients who happily share their positive experiences. I'll definitely return because of the service that Angel delivered on.