Desired an air filter and a fuel filter. In stock, great news. Took them home. Parts were for…read morewrong car - not even sold in the US. Returned the parts. Said they would ship from LA and would be there the next day. Ok, I'm thinking that's good customer service. Wrong! Said the they were ordered too late for the shipment. But not a phone call, so I wasted my Sunday driving there to be told the bad news. Said it would be here Tuesday. Guess what? Only the fuel filter was available but the air filter couldn't be found. I am worried that these won't fit too, because their track record, so far, has been atrocious. I'm glad I'm not a flat rate mechanic, my lift would be cluttered with non revenue producing cars. I know what I'm talking about - I spun wrenches for ten years Follow up. They did call me when the new filter was in. They even gave me a gift card. I've always had good experiences with NAPA as they cater to mechanics. Thanks for stepping up and restoring my faith in you.

Came in today to get warranty on some spark plugs I bought a couple months back, in the box it says…read more5 year warranty, straight up the employee at the checkout was telling me I needed my recipe even tho I bought them online and with my number, now I'm knowing that their system deletes all the recipe and info in 6 months, the employee had an attitude and called his manager telling him this kid wants a warranty lol. he straighten it out right away but did not get my warranty, I've been buying napa parts for my vehicles for years, from now on not buying from nappa.

Went through Home Depot for countertops in MARCH due to Covid had to wait for several months. The…read moreinstall was set for November 12. The workers came in and walked around and said that the smoke in the house was bothering him. We had doors open and fans going. They left. I do smoke medical Marijuana and have my card. However I hadn't smoked for a couple of hours. This is totally unacceptable. I feel discriminated because of this. Now I am waiting again and Thanksgiving is coming and I have no counters. Very disappointed!!!

If you want excellent professional counter top fabrication and installation by highly trained and…read morequalified individuals then D.Moe Contracting is the company you want. Being a retired military officer I have an eye for attention to detail and professionalism. From start to finish D.Moe Contracting completed every stage of the process quickly and in a highly professional and expert manner. Rick, who was the individual who did my template measurements, measured everything precisely and exactly and even pointed out some details about the project that I didn't consider. Eric and James, who did the actual install carefully removed the old counter tops with no damage to anything. Eric and James then professionally & expertly prepared the area for the installation of the new counter tops paying attention to every detail. Because of their expertise and attention to detail the installation of the counter tops and new sink went without a hitch. The entire removal and installation process took less than 2 hrs. They also made sure that any questions I had during the installation was promptly answered and consulted with me on other aspects of the installation as they did the installation. These are the kind of individuals that any company would want to keep and promote. These are the kinds of individuals that makes a great company. I would very highly recommend D. Moe Contracting to anyone needing counter top installation.

Always grateful for this shop!…read more Extremely knowledgeable, professional, and friendly. Provides top-notch repair and maintenance in a timely fashion. Trustworthy, honest, and goes above and beyond.

Great customer service, Had a Groupon for an alignment that had expired and the guys still honored…read morethe price and got me in for service. Work was performed on a timely manner, and the vehicle drives great. Will definitely use them in the future and refer them to others.

Was driving down the road and some man was trying hard to get my attention, come to find out my…read morebrake lights were out, and he was letting me know. Thank you kind Sir! I'm not one who is full of car knowledge so I called my brother and asked him what could be happening, after checking the fuses and finding out that they were good, it just was my brake lights not all the other lights, he told me that it most likely was my brake light switch that went out. What the hell is that and will it be costly. Went to work the next day and was just talking to my IT man (who rebuilds cars as a hobby) and told him my brake light switch went out, he was pretty impressed that I diagnosed my issue correctly (didn't have the heart to tell him I was fed that info) and he told me to buy the part and he will fix it for free! WHAT? So I called Napa Auto Parts, spoke to David, told him my make model and year of the car, he told me he did in fact have the part, so I told him I'll be seeing him soon. Got there and David was behind the counter, he was friendly and very helpful, got the part for me and I was tickled pink to find out it was under 11 bucks. Brought it back to my IT man and BAM brake lights are back! David was great, friendly and helpful, if ever I need other auto parts, Napa is the place to go!

Ordered parts online for store pickup because it seems nobody stocks parts anymore. Neither of…read moretheir competitors did, either. The parts here are usually higher quality and I have fewer returns for subpar "NIB" failures. The AAA discount brought the price down a bit so they were competitive. However, every time I go in here, the music is cranked and it appears I'm inconveniencing the staff. Looks like I'll be going to Phoenix or Chandler next time. Sometimes a convenient location isn't the deciding factor.

I couldn't believe what wonderful customer service both Belinda and Robert had! Over the top they…read moreboth helped to resolve my problem! Thank you again Gina

Came in to see if they had a part. I got is a guy criticizing the whole time like he's on speed,…read moregoing 100 miles an hour. He couldn't stop twitching and moving around like his on something. Because I didn't measure the part I had in my hand. He didn't even try to look at it. No wonder the store had no one in there.

My cars dashboard lights came on and it freaked me out. Stopped at Napa and Ted brought the…read morediagnostic tester out ran a test and solved the issue for no charge. Customer service with a smile and now I(m back on the road - stress free. Napa is now my auto part store for all my needs. Thanks guys.

Very professional location in a giant parts chain. Napa…read morecontinues to be very honest and reliable in a industry where low quality is issue with many auto part stores

I stood in front of the counter for two minutes with 3 workers behind the counter and nobody said a…read morething to me. At least mention my presence and say, "we will be right with you" or something. I walked out without any acknowledgment. I have a shop less than a 1/4 mile away, but I'll make the 3 mile drive elsewhere. Good job guys!

This is the second time going to this Napa location for parts. I needed a light bulb for my…read moreheadlight and since my company who has hundreds of vehicles uses them quite often I knew they'd be reliable. The service is always quick and their prices are reasonable. The employee who rang me up was personable not only with me but had everyone around him smiling! He seemed willing to assist if I had any issues, and answered all my questions. Thanks Napa for assisting in getting the part I needed, the light bulb and your great customer service brightened my day!!!

I just have to say, choice is one of those places that gives you so much peace in such stressful…read moretimes with vehicles. I love love love love this place! I can't say it enough! They have worked on all my cars as well as my partners. They are always transparent, understanding, and just an all around great business. This place has earned every recommendation I've given it. We can't thank you enough - G&B

To say that I don't know anything about cars is an under statement!…read more It's not easy to find a auto business with their level of integrity and honesty. Grateful. Thank you!!! Marci