They really know BMWs. They are knowledgeable, friendly and reasonably priced. Can't say they are…read morecheap but CHEAP & BMW does not go together! I will use them for all my future mechanic work on my BMW.

For good reason I have remained loyal to MM for service on my BMW since moving to Uptown. Here's…read morewhy: - Honesty (never pushy - always happy to explain) - Value (all-star technicians at a fraction of the cost) - Relationship (earned trust w/pragmatic plans) And they just keep getting better. Anthony who runs service is amazing and they have wisely introduced technology to help them do more without increasing costs. Always a phone call or text away, happy to chat and educate where needed. I'm a really picky "car guy" and Munich has consistently impressed me. Happy to support this local shop and shoutout many jobs well done.

Great customer service, Had a Groupon for an alignment that had expired and the guys still honored…read morethe price and got me in for service. Work was performed on a timely manner, and the vehicle drives great. Will definitely use them in the future and refer them to others.

Always grateful for this shop!…read more Extremely knowledgeable, professional, and friendly. Provides top-notch repair and maintenance in a timely fashion. Trustworthy, honest, and goes above and beyond.

If you lose your receipt, don't plan on it being easy for them to find your purchase like every…read moreother retailer in 2026. I had to provide an exact date of purchase, which I was able to find in my banking info. The guy who waited on me was nice. The battery I purchased several months ago died. I certainly won't be back even though they're near my home. Walmart is your best bet for batteries. Proof of purchase and exchange is simple and easy. And we wonder why retail chains go out of business.

They seem to be a little under educated for the job. Spittle knowledgeable is very helpful to…read moreachieve the customers objective. It's bad when the customer has to show the employee what he's looking for.

My cars dashboard lights came on and it freaked me out. Stopped at Napa and Ted brought the…read morediagnostic tester out ran a test and solved the issue for no charge. Customer service with a smile and now I(m back on the road - stress free. Napa is now my auto part store for all my needs. Thanks guys.

Very professional location in a giant parts chain. Napa…read morecontinues to be very honest and reliable in a industry where low quality is issue with many auto part stores

I stood in front of the counter for two minutes with 3 workers behind the counter and nobody said a…read morething to me. At least mention my presence and say, "we will be right with you" or something. I walked out without any acknowledgment. I have a shop less than a 1/4 mile away, but I'll make the 3 mile drive elsewhere. Good job guys!

This was my first time going to this location on Broadway and 37th street…read more After having a stressful day and having issues with my car. It was nice to be helped by Ernesto, he was very helpful and professional.

If your looking to apply here I wouldn't, I was referred by one of the coworkers at the warehouse,…read moreno matter how I apply I'm always denied even though they are in "desperate" need of people, they hire who they want. HR Cynthia was NO help whatsoever, gave me the run around on how she doesn't do the hiring process when she does. She's a liar and doesn't do her job. Some of the hire ups as well have family members that work there, nothing but favoritism. Stay away from this place, it's falling apart from the inside literally.

Every time I search for parts, Napa is my first choice. 90% of the parts I need are in stock as…read morewell as the shop supplies needed to get the job done.

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

I've been bringing my truck here for a few years now. They helped me resolve an oil leak, the…read moredealer I had taken it to didn't tighten something and I was leaking oil. They topped me off and had me out of their quickly, I've been coming here ever since. They do excellent work, they deliver my truck to me in the time frame they provided, everyone is very professional, they text me reminders and make recommendations without being pushy. I would definitely recommend Gilbert and his team. Everybody's neighborhood should have a trust worthy mechanic like this team.