best service I've had since i have been in Arizona. first to get my call or visit, when in need of auto parts!!!!!!!!!!!!!!!!!!!!!!!!!

Great people great prices couldn't find it cheaper in the Valley! I looked on eBay and these guys had it a lot cheaper. Got an Audi hood for $210 on eBay it was $650plus read more

I had a good experience with them. I checked around for a front grille, and they were the only one with the part I was looking for and within the price range or less than what I found online. I got to inspect their replacement part and matched with my old one I had with me. Very satisfied and would definitely return if I need them again. read more

Jesus has always gone above and beyond to help out with parts that I have needed. Highly recommend this place for their price and service

Great customer service, huge parts selection. But honestly if you don't go into the location it's a nightmare. The online search for parts is F&^k&d. and if you call you may sit on hold forever, get hyng up on or both. Save yourself the headache & plan on going down there especially if you don't have part #s read more

This place gave us the wrong part 4 times in a row and ensured us that it was the part. Such a hassle putting in the headlights and installing the bumper only to find out the lights are completely different color each time. The lack of good customer service I received trying to return the wrong headlight was horrible. I don't think I would ever try and purchase at this place again! If I could give no stars at all would be better. read more

If I could a 0 star I would these guys are a bunch of crooks and bastards.. Just ripping people off left and right. I bought a part and litterally looked at the part and it was cracked and walked right back over to the counter to get my money back because it was the last one they charged me 30% restocking fee keep in mind I never left the building.. A full blown shit show over there! It's planned from the beginning these ass clowns should be shut down period.. Restocking damaged parts re selling to innocent customers and..... I would avoid these crooked fkrs at all costs read more

This guy in the picture WAS ONE OF THE WORST HUMAN BEINGS I HAVE EVER CAME ACROSSED!!! I went into this place to pick up some parts for my job and let me tell you me or anyone I know will never be doing business there again! This guy was EXTREMELY rude and said very inappropriate things as he was helping me. NOT only was he rude but he quoted me 2 parts for $30 and $40 but charged me $40 for the $30 part and $55 for the $40 part! Like who does that?! And to top it off he flipped me off! Sir you will be so sorry you treated me like how you did. read more

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I see why this place has such an awful rating. Bought a bunch of parts from them, got them back to the shop the other day and started opening up all of the boxes today (now that everything else has arrived) and the headlight is damaged. Made our way all the way out to Phoenix, talked to a bunch of different people and they just don't want to warrantee their product. The purchase is less than one week old and we still have the original box and packaging it came in. You may want to think twice about using this company, they do have low prices but you're taking a gamble on the parts being in good condition and also what about if you need to warranty it out for normal reasons under the one year manufacturers warranty and they told you know. That's not good business. read more

Came here on Wednesday 1/26/22 at 12:40 and ordered a grille insert for my bmw. They took 1 hour and a half to bring out the part after I had payed for it. When it finally came out it was the wrong part. The bald guy POS working there was super rude and didn't care he wasted an hour of my time. Threw the money on the counter and walked away. read more

A store credit issued to me in march, came back in may to use the credit to purchase other parts and they said the credit been used by somebody else and I'm pretty sure nobody used it they just don't have the expertise to handle situations like this one. read more

The worst experience I ever had in my life. From the customer service to the quality of parts I wish it was a zero stars I can give. I wish we had other options on car parts as a body shop because this shop ruins my day every time I visit it. I wish this place would get audited for lack of everything. You guys really need to do better. read more

Auto Fit - Torn bumper they sold me they wouldn't exchange - Auto Parts & Supplies Near Me - Phoenix, Arizona

Not everything is in good condition! Check parts before you leave or you will be ignored

We ordered a part for the correct year, make and model of car. We were given the wrong part for the wrong year. We tried to get an exchange, which was fine, but we ended up having to pick up the correct part ourselves. We ended up paying more to get the right part, even though we brought the incorrect part back. Unimpressed with the customer service! read more

They shouldn't even get 1 star. The only way they deserve a star is for sending my very expensive and old headlight to the correct address. The part came with cut wires, missing light bulbs and a burnt out bulb. This was not in the description at all. Horrible horrible business. My part was butchered. Looked like a criminal stole it off a vehicle and sold it to these jokers. read more

Parts are cheap and i got my car back together i don't understand why people feel that if their cheap they should still be super stars don't expect the world if something is cheap read more

They get one star simply because they finally found my parts. But the service stinks no one knows what they are doing. All the girls working in the front had bad attitudes and were very rude.. they seem to not have a system nor the means to be quick about finding your order.. read more

I am not sure why some people who left their reviews here are so unfair! I found the part I was looking for my car after the accident, for a fraction of price. Their service was nothing like in a dealership, but it was decent considering how busy and packed they were. I am glad this place exists, I referred them to all my friends and I will definitely go back there if I need to. read more

Horrible horrible customer service. Quote one price on phone got there it was more expensive and took forever sitting to get part There has to be somewhere else to get auto parts other then here. Look around first. I will never use this place again. If I could give a zero I would. read more

This is a great place when you're in need!! After going to Meineke to replace my left side mirror and finding out that the one my boyfriend ordered from Amazon doesn't fit (false advertising :/)... I had no mirror to install. So I searched around all of the parts places in Chandler/Phoenix and even the Honda dealership didn't have my mirror in stock. The mechanic recommended Auto Fit. I called and they were very fast at searching and said they did have it in stock! Drove to the place and I was apprehensive at first, because the area wasn't exactly the nicest. Auto fit was crowded, but their service was very fast! They also had mechanics there to install also.. the mirror was just $30 and installation was $30. The cashier said the wait would be 20-30mins.. but 5 mins later a mechanic came out and installed it. On a Saturday afternoon, this place closes late (4pm).. and I'm so glad!! :) read more

Poor management, bad attitudes , dishonest owner and brother. Cheap quality parts and if you leave the store with damaged goods , good luck with your parts because they won't take them back. read more

Horrible horrible service, waited almost two hours and charged me for parts they didn't have? WTF is wrong with this place, they need a new management ASAP read more

Looked up a part on their website, it was listed at $40 when i went in and told them what i needed they told me it was going to be $65 even after they gave me a "discount" I had told them that they had it for $40, they just told me that they needed to update the website because the prices were listed with the wrong price! Drove 40 minutes for nothing! read more

They have very por customer service, and take so long to give you your part. I was there ordered a headlight for a F150. It took them almost an hour to give me the part. So if you are looking to buy from them make sure you have some time to spend in their waiting area. read more

This place has no honor. They sell you defective parts and will not refund or replace it. My advise is buyers stay clear of this store. I lost $120.00 due to defective part. Everyone that has been robbed by these people should complain to the better business bureau and the attorney General as I am. Stop them from cheating people. read more

I just called this place And ask for Park the guy said we had it and hung up on me didn't even give me a chance to ask a few more questions extremely rude now I see why they only have two stars please do not go there read more

Very rude customer service. I'm looking to buy several thousand dollars worth of car parts & the person who answered said they were closed. He had a very rude tone, he kept repeating it like robot. I didn't know it was a real person at first. I wasn't looking to come in, just asking if they had the parts. He answered the phone, looking up a few parts for a potential customer doesn't take that long. Anywho, lost my business. read more

After ordering my part, I patiently sat here for 1 hour and 30 minutes. One guy called me over to tell me that they couldn't find it. Another guy said that they should have it and told me to wait again... That they would double check for the part again. This place is so unorganized... Another hour has passed and not one person has told me they have found it or not. I walked up to the counter to check with the guy and it seemed like they forgot about me even though I've been sitting there for so long. They finally told me they didn't have it and I left.... read more

This is one of the cheapest places to get new parts for your vehicle but try to get a full refund on unused parts and it was even their fault , wrong part , they wont give you one, they say its its their policy to only give store credit, this store is privately owned and the owner never calls back and if ask to speak with a manager you might as well hang up as no one will pick up. This store is a joke. read more

This has to be the absolute worst company I've ever dealt with. DO NOT buy from these people. Your orders will sit in their warehouse until they decide to finally ship the items not to mention you'll check out and pay for your order just to have them wait almost a week to send you an email asking for you to pay more money for shipping. Avoid this company at all costs. read more

Aboslutly horrible. Owned and operated by bottom feeders. Parts are terrible. Wait is minimum and hour. No return policy. Cheap parts that break right away. read more

Sent defective part and then would not take it back on return. Now i'm out the $70, BEWARE!! Cheap parts but if it doesn't work you're stuck with it. read more

This place is horrible! Horrible customer service! The owner and employees are rude. I ordered a part, drove across town to pick up a truck, drove all the way back and the employee says, "oh its the wrong part. Do you still want it." If its the wrong part why would I want it? Worst business I've ever dealt with. I do not recommend. read more

Sent a defective Aftermarket part, claimed it was OEM(NOT) wants me to eat a 20% restock fee and pay the shipping....place is a rip off! Stay away....They don't have OEM parts! My guess is that Katelyn N. works there. read more

Horrible customer service, delivered wrong part and is somehow MY fault. Very rude service & business

This place is rediculous they have no direction when you walk in and since i was returning parts at a 20% restock fee ofcourse i was treated like i had the plague! Last time i buy parts here. But they wont care ! read more

You get what you pay for at this place. The parts are cheap and the customer service is just as good as any other shop in an industrial area. It may be a little gritty for those used to only working with dealerships, but I tend to enjoy that quality in a business. They also have an unbelievable amount of parts in stock. read more

They have the old Best Buy scam going. Online prices different than in the store. They tried to give some bullshit excuse on why. I still got the parts, but just know this. Of course you paying more in the store. read more

Bad customers service. No one spoke a spill of English. They really need to get things together and straightened up.

This place hires girls who know nothing and claim they are new ! Guys who aren't ever available to help and they are so rude , can't stand this place will not be coming back here used to spend 1000$ a month here now not happening read more