I would highly recommend this shop for service on your car. The owner and employees are honest and stand by their work. Integrity is hard to come by these days in the automotive industry. read more

The cost wasn't unreasonable and they didn't recommend unnecessary services. The owner was very helpful.

Dale and the team did a fantastic job servicing my car. They're honest, knowledgeable, and the pricing is fair--no surprises or upselling. The service was prompt, and they took the time to explain what was needed. I highly recommend Autoplex Auto Service if you're looking for a trustworthy mechanic. read more

Same review just put another new shop in place of the last one because this place is a SCAM. Aftwrmarket parts, Charged me my entire deductible $1000, no discount, for a front condenser replacement, never filled the freon, or coolant reservoirs ( BONE DRY) WHO DOES THAT?!? Nothing but attitude when returned to talk to Mark, telling me it's "unpossible" and what I was claiming was a lie. Good luck to your business... read more

CROOKS!!! $400 for a new car battery for our Hyundai and Lou wants credit for not bending us over more!!! I've attached a copy of the itemized bill: $210 for the battery, $81 to check to see if it was the battery, $68 to put it in, $3 hazardous materials, plus tax= $398!!! This is NOT how an honest business operates!! read more

Autoplex Auto Service - Itemized Bill - Auto Repair Near Me - Tempe, Arizona

I normally expect car things to cost too much, but wow. All I had was 2 burned out headlights. I already had the headlights with me that I bought elsewhere, but had brought it in thinking it was an electrical issue. Over $60 to change the headlights that I already had with me seems unreasonable seeing as I was in and out in 10 min including the time it took for them to tell me what the problem was. read more

They charge me $1560 to fix rear brakes And check engine light my engine light is still on. They did not fix that. They also charge me $150 for a battery cable and $180 to install the battery cable. The employee was very rude to me. read more

I'm writing this review as a recommendation for any type of vehicle repair or service you may need now or in the future. AUTOPLEX AUTO SERVICE recently repaired my 2005 Dodge Durango SLT that was experiencing a massive fuel leak on the engine and fuel tank area. I spoke to service reception and schedule my vehicle for maintenance to repair the leak and prevent any challenges for the future. The gentleman I scheduled my appointment with was professional, courteous, and friendly. He assured me my vehicle could be examed and fixed in a reasonable time. I took my vehicle in the following day, spoke with Lou the owner and immediately understood why my visit to AUTOPLEX AUTO SERVICE was the correct choice. During the service and maintenance of my vehicle Lou keep me informed and updated on all vehicle diagnostics by phone to make sure I understood anything and everything needed to repair my vehicle. AWESOME! The repair was completed that same day and Lou informed me phone I could pick up my SUV. When I arrived to pick up my vehicle I met with Lou who once again gave me an even more detail description of what was done to correct the leak. He also showed me the faulty parts that had caused the issue and that those parts had been replaced. I'm very satisfied with my repair and service I received. Anytime my vehicle, families' vehicles or or friends vehicles need any type of repair or maintenance I will recommend AUTOPLEX AUTO SERVICE. They do an outstanding job! Kudos to Lou and is business for being part of the Tempe community. read more

I've been bringing my Toyota Camry here for a few years now, and I've gotten excellent service. They charge very reasonably and are pleasant ti deal with. Although we moved and they are farther away now I still go there because of their fine service. read more

This review is for service provided last year. When I have my car repaired (an old Toyota) I like to wait several months to see if the repair holds up. Mike and Lou have repaired my car a couple of times now and each time they: * provided excellent communication * informed me about additional repairs that were recommended and did not push or pressure for those repairs * began work only after confirming the price and work to be done * performed the repairs that I requested with integrity * charged what they said that they would charge for the repair There really hasn't been a down-side to working with Mike and Lou for the last two repairs. Their price for the repairs both times came in higher than some shops who quoted the work, and lower than others. Thanks to Mike and Lou, my car is still running with cold AC at 250,000 miles. read more

Lou is the owner at Autoplex auto in Tempe (and yes, he HAS moved from the Priest location to 250 W. Guadalupe Rd. #17 in Tempe). Lou is absolutely the best case scenario when it comes to getting / keeping your car in top shape. My family and I have been taking all our cars to Lou for the past 15 years, and have always been satisfied with his work. Lou and his guys are absolutely honest, charge reasonable rates for the work they do, and do an excellent job. He is always really good about explaining exactly what is wrong, and how much it is going to cost to fix it (no surprise charges). Additionally, when you take something to Lou to get fixed you can be confident that it will be done right. Just as an illustrative point--I was in California a few months back and got my car checked out before the drive back to Arizona. The guys at the auto shop in California told me I had a whole laundry list of things that I needed to get fixed on my car. I decided to wait until I could have Lou look at my car, and Lou said all the things they had recommended were bogus. In summary, Lou has kept my cars in great shape for a long time. I would be out a lot of time, money and frustration without him. read more

I found him! This is Lou's shop that was located on Priest Drive, and is now on Guadalupe. We have taken my cars (plural) to this shop on several occasions and the employees have always been helpful and honest. Whether it was for a quick oil change or some major overhaul, the guys @ this shop are always reliable. My car wasn't running and Lou arranged for it to be towed in, and gave me a deal on the work to be done. He also looked over two cars we were looking to purchase and gave us an honest evaluation of the vehicles. Now that I know where his new location is, he has my business! read more

Straight forwardness, integrity and honesty combined with the technical expertise to get the job done right the first time are what I demand when it comes to having a place to take my cars. I met Lou when his son and mine were on the same coach-pitch baseball team, and he offered to accept and dispose of some sort of automotive waste fluid that we were having trouble getting rid of. What I like about Lou is that he's completely forthright and honest with me, and will work with me to find solutions that make sense. I own older vehicles and they need repairs, and sometimes, it's not worth it to put in the expensive OEM part. Lou understandably will start off with the best quality part (remember, he is on the line for free labor if the part fails), but will work with me to find an option that makes sense. Mike is a top notch master tech. He has figured out stuff that even the dealership couldn't nail down for me, in the past. Now, if you're looking for the absolute lowest possible price, go across the parking lot to those guys to the west. They'll save you a few dollars today, but maybe cost you a bunch of dollars later on. And if you have a problem - good frickin' luck. But if you're willing to pay a bit more for quality, but not willing to be gouged, this is the place for you. There's a big shop about 4 miles south that does great work - but man do they make you pay through the nose! Autoplex Auto is my "go to" for genuinely good guys that deliver just what I need. And if something's not right, I have no doubts they'll make it right. Oh - I read some reviews where the people complained about being ripped off. I lol'd, because I understood what was going on. Lou wasn't willing to do a halfa$$ed job that was gonna come back to be a problem for him and the customer. I hate cars, because you always end up paying, paying, paying. But I'd rather pay to keep the old one on the road, than have a car payment, high insurance, and huge depreciation. Been there, done that. Just give Lou a call. read more

I can't say enough great things about everyone at this place from the owner Lou, manager Mike, & anyone in the shop ~ they're ALL stand up men in my book!! Treat you like you should be treated...man or woman. 1st time or long time customer. Have always been straight about everything with our cars from the start & I've been the one who dealt with them. They treated me no different now than 10 yrs ago. Seriously. Always helpful & courteous. read more

I have brought 2 vehiclels to Mike and Lou over the last 3 years in Tempe. On an old Pathfinder they went above and beyond the call of duty to diagnose and fix a wierd emissions problem that kept me from passing. I just got a used Montero, and they did an inspection and diagnose of a rumble in the driveline. I have received nothing but direct and honest information and excellent work from this shop. You can trust this shop. read more

I've had my car serviced here several times. Lou and Mike are both professionals and have great technicians working for them.

I TRUST LOU'S AUTOPLEX!!!! ONLY GREAT EXPERIENCES FOR *YEARS!!!!* I have been lied to and taken advantage of at two other local auto facilities in the past....one was really bad. HOWEVER, Lou treats everyone so fairly and HONESTLY!!!! I can not tell you how many times he has saved my car and me....and, after the one incident at another facility, Lou at Autoplex Auto Service checked my car over and told me the TRUTH and saved me so much money! My car is running GREAT thanks to them!!!! I tell you, I don't want to move, and if I ever do, I will STILL DRIVE no matter how long it takes to get to Lou! read more

Lou is the best. All of his mechanics are well trained and been with him for many years. His standards for the mechanics are very high. Lou is very honest plus he shows you the parts being replaced. If you don't understand why service is needed, he takes the time to explain it. As you can tell, I highly recommend them. read more

Mike & Lou are great !! Very friendly & honest. Being a woman you always fear being overcharged & sold things you don't need, definitely not the case!! Use them you won't be disappointed !!! read more

A friend of a friend recommended Lou/Autoplex and I couldn't be happier. Lou provides honest, fast service and is a pleasure to deal with. No runaround, no nonsense, honest auto service. Extremely difficult to find these days... I went to him for a muffler/tailpipe and then later for a catalytic converter and was completely happy with the outcome. Additionally, he pointed out other things that I should see my previous mechanic about that they needed to fix/finish. :) read more

DO NOT USE THIS COMPANY IF YOUR GOING THROUGH FINANCING. I brought my car here in which it is a foreign and they replaced a part I left and my car was still in bad condition I took my vehicle to another mechanic and the part that they "fixed" broke more things in my car because of the mechanic work that was done. I came back and spoke with the "owner" Lou in which he was very disrespectful and rude and told me to just sue him..... all I wanted was a discount because I had to pay over a thousand dollars again to fix my vehicle. DO NOT TAKE YOUR CAR HERE IF YOU WANT IT DONE CORRECT !!!!!! They'll do it fast but not CORRECT ! If I could give 0 stars I would. read more

Finally an auto service you can trust. I have brought a total of three vehicles to Lou and his team. If you want a down to earth, knowledgeable, friendly mechanic then this is your last stop. read more

Lou is awesome! Mike is awesome! My family and I have lived in the valley for 25 years and we take our autos to ONLY one place! They work hard and always do an excellent job. Thanks Lou!! read more

Very good service and honest. Mike was very helpful and guided me to what really needed to be done. My 14 year old truck with 160k miles on it rides like new. Highly recommend. read more

Mike was awesome and took care of my car, went above and beyond to help me save some money. And then I met Lou who also was awesome and helpful as well. It was definitely a good experience and I will be bringing my car back! Thanks Mike and Lou! read more

As always the very best service. Everything taken care of promptly and at the estimated cost. No surprises.

I can't say enough nice things about Autoplex Autoservice. After figuring out that we may have bought a lemon from a used car dealer, we took our car here to get it checked out. Unfortunately our worst fears turned out to be true, but Lou and Mike have gone above and beyond with their service and advice, even though it turns out to be uneconomical to get repairs done. I will definitely be using them in the future when we get a new car. If you want honest, friendly and excellent service, look no further. read more

Started using Autoplex years ago when the Costco Tire Center referred me. At that time they were across the street. Lou and Mike are great with explaining things and the work has always been done right. read more

Woohoo - This auto service provides the best service!!! We drive across town to go to these guys. I have been coming to them since 1995 (around then) & I am always treated with respect & like a customer - not a stupid woman (like some mechanics do far too often). My hubby had a co-worker who wanted me to call the shop for him, so he could get the same service & "special" discount since we were referring him. I told him there was no such thing, as Lou (Owner) & Mike (Manager) treat everyone the same. I get treated the same as a new customer does & there is no such thing as a "special" discount. Although Lou & I do share funny stories when he is not busy answering the phones, however I don't that is what I would call a "special" discount. I take these guys cookies, brownies & anything else I can think of as they are always nice, helpful & they actually care that my car runs properly. If I tell them there is thingy that is messing up - they figure out the thingy & explain it to me in simple terms (without being condescending) :-) LOVE THAT about them more than anything. We drive from Avondale to Tempe - about 20-25 mi one way & worth every penny!!! read more

Stay away from this place! I figure Lou and Mike owe me $825+ after scamming me - and this includes the $90 they charged me to tell me I needed a new gas tank cap. Really? Scam artists! read more

Still my choice in auto mechanics. Good work and people I can count on.

Lou and Mike have been taking care of our cars for years and have always been fair and honest. I never worry about being overcharged, especially since on more than one occasion when they could find what was wrong, they didn't even charge me for their time. They will also tell me if they think I need to take it to the dealership. My friends think I'm crazy to drive all that way for an oil change but it's worth it to me to know someone I trust is taking care of my car. read more

Got my 90,000 mile checkup. Fixed a few things, replaced a few things and it was reasonably priced. I always receive friendly and great service! Highly recommend. read more

I came in for an oil change a little bit earlier than my scheduled appointment. But it didn't matter. My car was whisked away immediately. What seemed like only five minutes later, it was returned to me. With a lubricated chassis; new oil and oil filter; fluid levels and tire pressure checked. Not all oil changes at Autoplex are this quick, but pretty darned close.In In read more

Great shop, get it right the first time and they don't waste time. I've been taking my vehicles to them for years, and never been dissatisfied with their work or service. My only hiccup is they are pricey. Offer cash pay and negotiate your discount ! read more

Don't trust these other reviews on here, this place is out to scam you and make as much money as they possibly can. They put a "new" engine in my fiance's car less than 30,000 miles ago, we have since moved or else I would be in there creating a very large scene, since then every single component under the hood has had to be replaced. They charged almost $8,000, lucky for them she did not know any better and paid that amount. At each of the places that I have been to get the car fixed since and told them the story they have said that not only were we over charged, by a considerable amount, but none of the supposed "new" parts that were put on were new. I have never seen such disgust as I did on the mechanics face today when he was under the hood pulling the car apart. He was appalled that a place of "business" would do the job that they did here and pretend to be an honorable mechanics shop!!! If they simply replaced the engine block with a new engine it would be $1500+labor but for $8000 all of the surrounding components should have been replaced as well but instead they put in used, or the old, parts and pawned them off as "new" or did they just charge $6500 in labor. This place should be ashamed of what they did to that car. If you are looking for a used car sales type of environment and fast talking to get you to spend your hard earned money then please go here! read more

Almost ten years now, been taking vehicles to them, as does my family now. Lou and his staff, Mike, Larry, Jason, et al, all fantaistic! So comforting to know I am in good hands. read more

Lou and Mike and the guys have been "looking after" my vehicles for 10+ years. They are honest and let me know when something needs to be fixed now vs something that can wait. I can trust them because they do the right thing. I can easily drop my van off and get a ride to work. Lou or Mike calls me to discuss what needs to be done and later I can get a ride back to the shop when everything is done. I won't use anyone else but them. I am very happy with the service I receive there. read more

Had a problem with the power steering, found these guys on Google and brought the car in. They were very friendly at first, but the job they wanted to perform was over $1000. I brought it in thinking it was just the pressure hose, but they stated we needed to have the rack and pinion replaced as well and needed to charge for a re-alignment on top of that. After talking to my mom (whose vehicle it was previously), found out the rack and pinion had been replaced less than two years prior. She called in stating that only the pressure hose was to be replaced. Lou refused, stating he wouldn't do half a job. I think he thought he had us pigeon-holed to get the job done there, but we had the car rolled out of the shop and had it towed to our regular mechanic. Thankfully we had AAA which covered most of the way. After our regular mechanic looked at it, he found it was only the clamp that had come loose on the pressure hose and a boot jack had come loose and was resting on the rack and pinions. All in all, it was under $300 to fix, and the car is running great again. These guys also charge a hefty rate of $99 an hour for labor. The going rate for most places is $65-$75 an hour. Just be wary. read more