Everyone understands a business needs to make a profit. They know people need their cars and with this completely take advantage of their local customers. They promote discounts on the front but when in the shop is when the bait & switch begins. read more

Had some transmission issues that were intermittent and decide to let these guys check it out. After having my car all day they said there was NO problem. They said drive it till the problem shows up. I was back the next day and the tech jumped in the truck with a computer as I drove. He was unable to diagnose any sensor issues and said NO charge. Later the vampire Jason called for the diagnostic fee. Hey I could tell you as much as they told me for no charge. Do not go to these guys for anything but an oil change unless you like to get gouged! read more

The team was great! I had a last minute fix to my car's undercarriage and they took it right away with no appointment. Needed a further fix later in the day and they took me right away! Highly recommend, great service and a quality repair read more

They are incompetent, I paid for a diagnosis because I thought they were professionals, rubbish service aside, they gave me the car covered in oil up to the windshield, they couldn't determine that a valve is useless, but for them it was easier to remove the engine and put in another one with a ridiculous price of 11 thousand dollars are they crazy or what? and then they told me that my car can't be driven, but since they think I don't know mechanics, and then they looked at an old sticker from an old oil change and told me your car has more than 40 thousand miles without changing the oil, you fools, They don't know that the car warns of the change when required, idiots. thank you for nothing but wais of time and money read more

Sun Devil Auto - Auto Repair Near Me - Scottsdale, Arizona

this was left in the cup holder after an oil change service. offering to meet a female customer after hours to do work under the table, leaving a cell phone number, and drawing a heart. super professional read more

Sun Devil Auto - Auto Repair Near Me - Scottsdale, Arizona

They've helped with our company trucks for years and have always been timely and reasonable! a few weeks ago we had a minor issue and they got us in the same time we called, and fixed it straight away! read more

Don't go to this place. I'm not sure if it is a lack of knowledge or care, but this place is only here to try and get you to spend money on extra work and labor that didn't need to be done. My last experience here they wanted to open up my manifold to service my car, they wouldn't give me any idea or a hypothesis on what could be wrong, but it was mandatory they open it up. They wanted me to basically write them a blank check. I called a local small business shop and told them my issue, and he was able to tell me 3 things it could be and with that knowledge I was able to fix the car myself and save more than $600. This place is a money grab, and they don't care about you or your car. read more

Great customer service, quick repair, no random extra issues and a great price. Will return without a doubt if needed again.

Wow. I reviewed this Sundevil Auto 8 years ago when I had a completely different car. I'm back again to report that after 8+ years, I am still taking my car here for service. My friend picked me up from Sundevil recently and asked me why I bring my car there. As i explained why to her, i realized, maybe i should write a Yelp review that reflects what I just said. In short, as a woman, I have had to go to royal battle with repair shops, both manufacturer and non-manufacturer. From being charged a level 4 Mechanic rate to restick my rearview mirror to my windshield to going up the corporate chain about the transmission on a brand new car that I'd just purchased. You name it.... People have tried to dick me around. So, naturally, when I walk in a garage for a repair, my entire guard is up. That said, over time, this particular shop has earned my trust. When I bring my car to this shop, i can feel assured that when I ask for an oil change, they will ask me what type of oil I want and will not automatically put the most expensive oil in my car (good thing because more than one shop has received a request to REMOVE your $125 oil and put mine back.). If I bring my car here to Barry and team to check my brakes, they will tell me honestly if i need the repair. When I walk in, i know that there will be no intimidating conversation about what "else" I need to do to my car. From the perspective of a lady who usually handles her car repairs, I can honestly say that they meet my expectations for trustworthiness. They are the ONLY shop I can say that about. They deserve the 5 stars for that alone. On top of my feeling comfortable with this shop, I have been happy with their services and their prices. Competitive and fair pricing. My repairs haven't been major, but the one that have occurred have been satisfactory. As i prepare to transition to another car, i know where I'll bring it when my warranty is up.... My only suggestion for improvement would be to improve their lobby/waiting area. Alas, the prices might go up, so .... Maybe not. Return Factor: 100% read more

I always come here for my oil change and they are great. The employees are always kind and professional. Reasonably priced and prompt too

I wish zero stars were a thing. Do not go here. Grossly overcharge and give attitude when told no thank you.

I want to give a shout out to the guys at Sun Devil Auto on McDowell & Hayden. I don't know how I would have gotten through today without having AC and it being cold as ice. Seriously, Barry and Tony you guys are one of a kind. Heidi read more

Sun Devil Auto - Auto Repair Near Me - Scottsdale, Arizona

Sun Devil auto repair on McDowell exceeded my expectations in repairing my Volkswagen CC. The master technician Mark stuck with the computer issues and repaired the vehicle. Jason and Josh kept me in the loop and showed real concern for my satisfaction. Definitely five star experience from this repair shop. read more

I was happy with their services in the past, but today arrived at 1:05 48 1 o'clock oil change that I scheduled a week ago and was told they already took another car in my place and I would have to sit there all day or come back another time. Even that was fine but I did say as I was leaving that five minutes leeway should've been given regardless for a regular customer and he clapped back, but I'm lucky I wasn't arriving at a doctors office because they would've gone ahead and even charged me. I had patiently waited an additional 5+ minutes, listening to another woman who was very unhappy with them and tried to interrupt just to drop my keys because I was gonna walk to a Starbucks. Anyways, I will not be back and obviously they don't need the business. read more

i will choose to come to this location every time. they are very professional and kind, not to mention always providing excellent service. they dont treat me like im stupid and answer all of my questions with patience and sincerity. thank you! read more

Everyone here gives outstanding service and work! I had to have my AC compressor replaced, my breaks replaced along with a piston fixed that was jammed so my car was making that super annoying loud squeaking when I would break. And my oil changed! But they did everything for me with working with my warranty company and me with giving me the best possible rate for my portions of the repairs. Car problems are frustrating enough but this crew makes it a lot less! Thanks guys! I appreciate you! read more

We've been going to Sun Devil Auto for a long time. They honest and reliable, I'm glad they're in my neighborhood.

I came here because I had a coupon for $20 off of an oil change. Honestly, when it comes to the oil change itself, everything was fine. When it came to everything else I was very unimpressed. When you walk in it's a very confined and dirty space that makes you feel pretty uncomfortable. You can hear every single word that's said to anyone in the waiting area. After waiting for 45 minutes, one of the mechanics asked me what I was doing. I said "waiting for my oil change." He then told me it will take all afternoon when I had already been waiting. The next phase was that they told me I was going to need about $3,000 worth of repairs on my car. Even if I needed that work done, they up-charged the price for everything by at least 500%. I got my oil changed again because I went on a trip and they said my car was fine. The only thing they said was trivial was the air filter and they could replace it for $80. Sun Devil said they would charge $400 for it. This place is the classic scam the customer and I don't recommend coming here. read more

Just moved to the area and was looking for a standard oil change/tire rotation and these guys were great! The service was affordable and they were extremely responsive when I reached out for the service. Glad I found my local auto shop! read more

I was disappointed to the extreme in my most recent experience at this auto shop. Sun Devil used to be a place that we trusted but after going through an ownership change they have gone downhill. Recently I took my vehicle in and was given an estimate between 1400 - 2000 dollars in regards to problems with the cylinders. They offered to change the oil but I declined and reiterated that I just wanted the problem cylinder replaced but not to have work done that I didn't agree to. The morning after dropping the truck off I called the shop and said I didn't want any cylinders replaced, I just wanted to pick up my truck to weigh my options. The manager told me they changed the oil, which I never wanted, and already pulled multiple cylinders, he began telling me that it would cost between 4 and 5 thousand just to get it back into shape to drive away from the shop. He claimed that I agreed to that level of work even as I reminded him that I only agreed to a max of 2 thousand dollars. His tone was argumentative and disrespectful during the entire call as he pressured me to get more work done, now saying the quote was $2500 as the numbers kept changing. I would think that someone who claimed to work there seventeen years would know treating a customer with respect is the way to get return business. At the end of the day, I picked up my truck after paying $2000 only to find it reeking and covered with grease stains on the wheel and dashboard. My seat covers were so dirty they had to be immediately washed. It seemed that my truck was trashed as petty punishment for not agreeing to their demands. After everything, it seemed that this establishment was trying to price gouge people as recent stimulus checks arrive and don't care if they have staff who try to take advantage of women just to make an extra buck. Unfortunately, we will now have to find another mechanic in the valley area because Sun Devil Auto can't be trusted anymore. read more

Greedy! They emptied my freon and said they replaced it.. however, it was nitrous they left in NOT freon. My ac has been running luke-cool so I took it back to them, they asked me to keep it there overnight I picked it up today, my ac is running HOT even on the freeway. Poor experience last year and this year. These guys do horrible work & are greedy. Wow, the worst ever!! I never left an auto shop with my car in worse condition than going in..especially after giving them my business and a thousand dollars. Labor about $150/hour and mark up is the highest mark up. Never would recommend, refer or suggest this place. They are dead to me. The owner loves his saying "I charge enough to be honest" that's so lame especially when he charged me a thousand bucks for ac compressor and didn't do the dryer. 2.5 hours of labor = $1,000. Over $600 for compressor. That was last May (2019) Thanks for the nitrous, you guys think you're funny?? read more

Highly recommend!! Had to tow my car from another auto shop because they weren't able to fix it. Sun Devil Auto quickly ran tests, diagnosed and solved the problem within one day. Very grateful for the 5 star service received. read more

They are always cordial and helpful. Had a bit of an emergency and did a walk-in. Had to leave my car overnight and they quickly fixed what was wrong the next day. The costs were reasonable as well. I recommend Sun Devil over all the other repair shops. read more

I'm in town for a softball tournament for my daughter. My truck tripped a code that put my truck into limp mode for my transmission. They immediately checked the code on a Friday late afternoon around 5pm, diagnosed the problem & got me back on the road. Appreciate the service so much! read more

By far the best deal for an oil change for car that requires synthetic oil. I received great service from the manager at this location. He provided excellent customer service, and I will surely be back again for my next oil change. read more

I have been a Mcdowell Sun Devil customer for over 12 years needing service on 2 to 3 vehicles. I wanted to take time to express my satisfaction with Barry the manager who has been with me the whole 12 years. While some reviews might not be perfect, I will only say that they have been the family mechanic for us, and have gone out of their way for me many times. No mechanic is perfect, but neither am I. Keep up the great job guys! If 2 . Keep up the great work guys! Keep it up guys! read more

I've been going to sun devil auto for a few years now and won't take my car anywhere else! Amazing staff and great communication. They are very trustworthy! read more

We bring both of our cars to Sun Devil for regular oil changes/maintenance. We have a 2016 Mustang and a 2009 Flex and both have been taken care of well at Sun Devil. The manager is super attentive, communicates clearly, everyone is professional and nice. Always paying attention to details.. when we first moved to the area from South Carolina our Flex was having issues and still under warranty - it was taken care of promptly and professionally. I definitely recommend Sun Devil Auto! *Update: My daughters boyfriend took his car into Sun Devil today for the first time (with our recommendation) and it turned into a nightmare. Very unprofessional. Repairs were started without notifying him first. Then used full synthetic and instead of explaining it to him the gentleman behind the counter told him "don't worry about it". My husband was then threatened by another man working at Sun Devil who said, "We can take this outside." Because my husband was frustrated with the service? The manager who is usually kind and communicates well did not step in to resolve the issue professionally (hopefully he's just having a bad day). We will not be recommending Sun Devil anymore. My honest opinion is that they are running a scam. The Flex that we purchased from CarMax and the Nissan that was repaired today and also purchased from CarMax both had leaking air compressors? Which causes the AC to not work properly. It's disheartening because I definitely feel this matter could have been handled on a much better level. It is my hope that other customers aren't treated as poorly. read more

Don't take your car here. They'll jip you of every penny you have. Charged us $350 to replace to halogen bulbs when it was probably $30 in parts and took them 5 minuted to do. Not to mention the guys were dicks read more

Chris was so awesome. We were on our way to Tucson and needed an immediate quick fix and he willingly helped us out 10 minutes before close. We appreciate his kindness and cannot wait to bring our business back!! thank you!! read more

Fantastic service, fantastic prices. These guys were quick and friendly. I wasn't sold on anything which you'll find at other mechanics and I'm glad I finally found a mechanic I can trust! In fact, they actually saved me about $300 from having new tires put on at another shop tomorrow that I didn't even need!! I will be back for future services later without a doubt. Shameful to those other less than stellar reviews, those customers are bananas!! 5 stars all around! read more

Barry is rude as all get out. Had my car serviced and wow, I may be a woman but I'm not a moron. Impatient, inconsiderate, and all around just unpleasant to be around. I have been to other locations and this on needs to seriously consider new management. read more

SCAMMERS, is how I can define this company SUN DEVIL AUTO. In the month of May, we took my car because the air conditioning was not working. They told us that we also had to repair the radiator because if not they could not guarantee that the air would be good. We paid $ 139.00 for them to tell us that it would cost $ 1,700 to get the air conditioner fixed. We were told also told with this payment the work would be guaranteed. It took us 3 months to save up this money. In July we returned so that the air could finally be fixed. According to them they fixed it and they tell me that I have a 1 year warranty for the air conditioning and about 3 years for the radiator. Within 1 month I see that the air conditioning is working the same as it was when it broke down. Again it has the same problem. Finally the air conditioner stops working complete and I return to SUN DEVIL AUTO to validate my warranty and they tell me that my warranty is not valid because now another piece of air conditioning that not working and now they are asking for an additional $ 1650. I went to get the air conditioning fixed, NOT some of the parts! It is presumed that since THEY HAD THE OPPORTUNITY TO CHECK TWICE they could determine which parks were not in working order. I paid them a total of $ 1,690, money that I still owe as I borrowed it. I did this because it was hell with this weather picking up my children from school. To know see them arrive with a headache due to the heat, and for these THIEFS, SCAMMERS to tell me that from them to fix the same air now I have to pay another $ 1600. How can I pay more than $ 3000 dollars just for the air conditioning? The car itself is not worth this kind of money. I do not know about car parts, I did not go to repair some parts of the air, I went to repair the air conditioning. AND THEY CAN KEEP SAYING, THAT IT'S ANOTHER PART, BUT IT'S THE SAME PROBLEM AS THE FIRST TIME (In the traffic when the car stop, the air doez not come out and sometimes it is hear as if the balloon lost air, as the air goes). It's the same problem, THEY HAD THE OPPORTUNITY TO CHECK TWICE THEY COULD DETERMI E WHICH PARKS WERE NOT IN WORKING ORDER. read more

Barry and his team down at Sun Devil Auto do an amazing job at there shop. Do not let anybody steer you wrong, these guys are the real deal. They took care of my new transmission in my Ram 1500 and my Air Conditioning within a day. They give great advice and go from a stand point of construct-ability for your vehicle. They are not trying to steer you wrong by any means. I recommend this place to anybody and this shop is where I will go for "My Mechanic". Thank you Sun Devil Auto. read more

After a skeptical, over priced estimate from Pep Boys, I took my car to Sun Devil Auto for a second look and am so glad I did. Honest, friendly, and so fast! They took the time to explain the problem, the solution and even called to give me updates on the progress. Highly recommend for any service, big or small! read more

I am not one to write reviews but I am so impressed with the quality of service and the prices this place offers! I have taken all of my cars from my old Honda Accord 03 to my Toyota Corolla 16 and Barry and the staff always takes care of me. While their up front about any problems my car might be having or any additional maintenance it needs, they have never tried ripping me off for it like other places do. I don't know much about cars so its nice to know there's a place I can trust. 10/10 would recommend! read more

I think this is the most and the closest I'll get to actually liking my frenemy - Sun Devil's...just a little puppy love. ;) I'm always hesitant to bring my car in to get it serviced. You just never know if you're going to come back home with lemonade or just the same rotten lemon you started with and a couple of game tokens left in your pocket. Luckily, my car made it safe from freeway to shaded parking to this auto shop. Thank you God! These guys found an initial problem with my radiator. I did price quotes and checks. They do offer 10% for ASU peeps. Sweet deal! Then later with more checks, my ears were almost bleeding when he mentioned the word "engine". Ugh. Barry gave some honest advice and options. Decision: to buy an engine that could or just the radiator w/fingers crossed? Radiator plus fingers crossed. Cody and Barry helped me throughout the process. These guys earned my 5-stars for superb service, kindness, and honesty. During my visit, they even saved a lady from buying a rotten lemon under their thorough inspection. Serves that salesman right for lying. Thank you Sun Devil Auto team!! read more

I have been to this Sun Devil Auto twice, both times were great! My first experience, my car wouldn't start and I thought I was done for. They drove me all the way to work that day while working on my car. When I went to pick it up, it was a small issue that didn't cost too much to fix. My second visit, I thought I'd made an appointment but it was for the wrong location. Even though it was a busy Saturday, they were able to fit me in and do an oil change. No up selling, I didn't feel I was ripped off, and I will continue to get work done at this location. Highly recommend! read more

I have always taken my car to Honda for service. I decided to take it to Sun Devil Auto this time and it was a great experience. The manager Barry was very helpful and polite and informative. I didn't have an appointment and, maybe I was just lucky, but they got me in right away. They were busy but they still got me in, got the service done, and I was out of there much faster and more confidently than my experiences at/with Honda over many years. And the price was much less than expected - so that was really awesome!! I had my little dog with me and she was allowed to wander (on her leash) around in the waiting area freely. Barry even got down and played with her - which she LOVED!!! Both managers took care to ensure that we were very well taken care of. I appreciated that a lot. And my car is doing great!! I will continue coming here. And I very much recommend this place to my friends also. read more

I was recommended this place by a friend. I went in needing new windshield wipers and they helped me right away and changed them free of charge! read more