Change Oil Soon light came on this morning & I knew exactly where I was going. BrakeMasters in south Scottsdale. I have had such great service each & every time I have needed them. Paul is extremely helpful & patient with me, Al is so understanding with some of my silly questions. I would not consider going anywhere else. I am treated like a person, not the 'ol lady I really am. The Best Service The Best Employees. Thank You Both For Always Being There For Me. Debbie Pierce read more

Service was prompt and the prices detailed to me. The car runs great. Was told the back brakes are fine so no charge there!

These guys are amazing, full service for your every day problem. Super knowledgeable, and helpful in teaching you about your car. They solved my problems in a single day. Super fair priced as well read more

My "Go To" for any and all car repairs! I have used this Brakemasters for several years and recommend them without reservation to everyone I know. Paul and El are the guys I have worked with mostly and I know I can trust them to do the very best they can for me. The last time we were in, I had a very expensive part that needed to be ordered for my car and Paul noticed when it came in that it had been used before. He ordered 2 more before the new one arrived. So conscientious and treats everyone like they are "family". I would never go anywhere else. Best ever! read more

This business never called me back after my review. Their up selling is outrageously expensive and the use "scare" Tactics read more

I took a used car in that I bought a few weeks ago. The front left brake was intermittently making a noise. I called Friday afternoon and Paul said bring it in Saturday morning. They did an inspection and said the pads looked new and they might be still breaking in. Said my brakes were safe and no service was needed. I offered to pay for their time after they told me there was no charge but they declined. I'll be back in the future for any automotive work that I need done. Thanks Brake Masters 114! read more

1/2 my life has been connected with automotive. This Brakemasters has a manager who stayed on as manager when it changed over to Brakemasters. Paul is among the best and certainly most competent as a diognostician. Complementing is Al. A mechanic any business would want. Business is conducted in the ideal manner. That means serving the community, the employees', families, local merchants, as a reliable and highly responsible business. I became a regular customer over 20 years ago. I am advised if a repair is a safety issue or something that safely can wait. I am advised when OEM replacement parts are much better or if after market is practical. With one of my vehicles it needed parts to be replaced. OEM could last a number of years where as aftermarket could last 6-12 months. That made the cost of OEM parts and labor much lower cost per month/year. They believe in the value of service I am sure they have my best interest in mind. People who know, how, when and best practices. read more

My second time leaving a review because Paul and his shop are that great. I've been taking my Acura for several years for regular maintenance, brakes and minor repairs. He is honest, personable, professional and they do a great job. These guys are like your neighborhood mechanic. While I was in the shop waiting for a ride, there was another customer that had been returning to Paul for over 20 years!! You will not be disappointed. Thanks Paul and crew! read more

I would say stray away from this garage with every suggestion I have. I bought some brakes from here with a lifetime warranty and I went back after I took it to the dealership because they said I need a new brake pads and I told him the amount of miles on the car he stated that you would not honor his warranty. he said that this is a car that's usually used for business so he swears that he said that to me. I went and bought pads. My lifetime guarantee and I brought it back to him. I said OK how much would you charge me? I just put on the pads. I bought the pads, he stated that he could not do that until somehow, I have to work around some kind of schedule. You calling me a price of 350 to 360 I took it to a shop down the street and cost me $200. I would never use this man in my opinion he's a liar and he's a she anybody else to do your brakes do not use him. read more

Awesome service. I came for a filter clean and these guys completed the job fast, and at a way lower price than a previous quote. Will definitely be coming back read more

Thank you for always being there to help my family with car concerns! Paul and crew you're number 1 with us read more

My ABS light came on one day while driving around town. I drive a 30 year old 4x4 with 231,000 miles on it. I knew I had to take it in as soon as possible. I was dreading the turn around time for repairs during this "pandemic." But also dreading the can of worms of a problem this might be. I had been at this location before with my 1991 Ford Explorer a couple years earlier. My first experience was flawless. The manager Paul was a true professional and the bill was definately worth the price. Paul informed me about what needed to be replaced and what might have to be replaced in the future. (I've seen shops add everything on the bill, but not here.) His mechanics did a thorough job finding what needed service and what might need service at a later date. So, after my first experience, I totally decided to go back to see Paul to fix my ABS problem. I dropped off the old rig with Paul once again during the first week of October of 2020. Upon walking into the office I knew why I came back. It's a very clean shop and very organized. You won't have to worry about catching the "sweet and sour sniffles" here. And Paul's is a super easy guy to talk to. When the truck was ready for pick up, I cruised on down. Everything that needed to be done was done, and done really well! Turn around time from dropping the keys off, to the time picking them up, was on point. I couldn't have been happier. They did a great job looking over my entire braking system! It was a ligit, full inspection. Paul is a perfectionist and it won't leave his shop unless the job is done to a high standard. This is a great spot in Scottsdale that does a great job. Thanks Paul! read more

Had tail lights out just before leaving for a trip. They worked me in, fixed the problem with no charge. I will be back

Fixed my Porsche brakes with german parts at far lower price than dealer (if you can even get an appt at the dealer).

My wheel was making a terrible noise, it felt like my wheel was locking up. I took it to a different shop and they told me I needed new rotors, new brake pads, and new calipers. They also quoted me $1,300 for it all. I called Brake Masters and they immediately sounded more knowledgeable and saw my car ASAP. All they did was replace my brake pads and my car was driving like new!!!!! Thank you for saving me $1,000. New life long customer. read more

Paul at Brake Masters makes you feel at home, a big car guy who cares about the work that his shop does. I have no concerns leaving my car with them to get work done, plus they have good prices and good availability. Definitely recommend this place for brakes + suspension and other work! read more

This place is like your own car garage you get it done when you want. These guys take care of you rite away even if you have no vehicle there lol. Amazing customer service shot out to PAUL great dude. So go ahead folks go visit brake masters and feel rite at home. read more

Great customer service, came in to get my turn signal light replaced and had it fixed within minutes. Would highly recommend!

Highly recommend them for service. I had a rattling noise from my engine bay, and Paul was quick to get my vehicle diagnosed and had the problem fixed in no time. great prices and trustworthy/ dependable guys for complete car care. read more

Great customer service and great prices. Paul has been there for 16 years and he definitely knows how to keep his shop in business. I will forever be a customer at Paul's shop. Thank you for fixing my breaks read more

These people can not be trusted! Remove your valuables before taking your car in for service. Things tend to disappear! For the prices they charge, you can get the same service done twice at other shops. But they wont tell you the price before they do the work. Its an after thought. and they are entitled to it! This place makes me sick. read more

I always use brake master for their clean and efficient service. I have always gone to the Scottsdale and Shea location but decided to stop by this location as I was going to be in this part of town for a couple hours. Got my oil changed and a permanent black stain on my passenger seat. I had just washed my truck the day prior and am very meticulous about cleaning my truck multiple times a week. I have tried wiping and shampooing my seats to no success. Good service but now I have this ugly stain to look at every day. read more

Brake Masters #114 - Auto Repair Near Me - Scottsdale, Arizona

I had some rear brake work done here about 6 months ago, and was hearing some weird noises in the rear recently, so called back and spoke to Paul who said to bring it in and he would take a look. I showed up and he asked about the problem, I had to leave soon for work so he immediately took it on the lift, and found out the problem was an unrelated easy fix with the muffler rattling and fixed it within 10 minutes, no charge and I was off. I'll def recommend and will be back! read more

Paul and his group are as dedicated and professional auto tech pros as it gets. I've been bringing my mustang here for years and it is well past 130k miles. Paul & Co. have helped me out of many a sticky situation through the years and kept my car running smoothly even as the odometer keeps going up. Their personal kindness and attention to detail when it comes to dealing with customers like me is remarkable. Paul has always demonstrated integrity and I never felt overcharged or taken advantage of under his care. There just aren't auto service shops of this caliber anymore! read more

Paul and staff are really great at what they do! Amazing knowledge and unbeaten service sets this location apart. read more

Paul is amazing. My friend told me about this place. I've had my car fixed here a few time and let me tell you they are very efficient. Even when there busy they allow me to keep my car overnight and they check it whenever they have time I always get a call the next afternoon. Very fair on there prices and they work with you. Walking in I feel confident they won't scam me. read more

I had such a great experience here getting my car checked out. Paul was extremely helpful throughout the whole process even though we did have a slight hiccup (no one's fault!). I cannot say enough good things about the care I receive and my car has never braked so well before. Again huge shoutout to Paul, who helped me throughout my car problems and even stayed late so I could pick my car up. I highly recommend this location to anyone needing some maintenance or experiencing car troubles. Thank you, Paul and Brake Masters :) read more

Still the BEST MECHANICS I've ever seen. Like I mentioned in my earlier review, I've been to a lot of auto shops, other Brake Masters locations (Mesa, Phoenix), Valvoline, Fletchers (just god awful), Midas, Pep Boys and Sun Devil... No better service and price than here! I always get my oil changes here and my vehicles checked out before going on a road trip. Recommended to all my family and friends... And fellow yelpers! Paul really knows car history and can predict the pros/cons to most vehicles. I've been in a ride along with him and he can usually tell what's wrong, if anything just by driving it. Fairly fast service, just call to see if they're busy, no more than 45min for an oil change during peak times. read more

STOP!!! Look no further for a car repair place. Just because they are called Brake Masters does NOT MEAN they only do brakes. They can DO EVERYTHING!!!! Great mechanics. Great prices. They have drop box so you can drop off your car after hours. So happy with their work, took my mom older 2002 Buick here to get some work done. I know they told me the truth about what needed to be done because I had the car taken to a different place before this but the price they wanted for the repair was outrageous! I highly recommend this place to anyone needing any kind of car repair. They also will give you a ride home if you live close by. read more

So this is what fatherhood has come to. I haven't been out to eat since my son was born. Craving an opportunity to write another review on Yelp, I'm stuck reviewing my last oil change. I went in, the place was dead. The guy told me there was a 90 minute wait (not to mention it's a first come first serve establishment) He said it would be best if I come back. Go back 90 minutes. No one around. The guy says it's going to be a 30 minute wait till they can look at my car. I say I'll wait. 40 minutes later and my car is still sitting where I parked it. I get frustrated and leave. Two days later, I arrive right when they open. This time NO people and NO cars. It still takes them 45 minutes to do a basic oil change. I may be Jewish and the phrase "get the car serviced" is a childhood slogan in my family, but even I can change the oil quicker with no tools than these putz's! Even though I had a $10 off coupon the hours I spent waiting for them to do the job is not worth it. Don't bother. read more

I went into this shop about a year ago after getting my brakes fixed at Midas about three months earlier. Franchises like this frightens the living daylights out of me; however, this time and at this location things worked out perfectly. Kelly, the owner, met me, listened to my concerns and came up with a very agreeable price to repair my vehicle. After the work was completed "on time" Kelly personally guaranteed that if I had a problem to please come back and he would make it right. Needless to say, in the future whether I move to another part of the valley or not, this shop will solely garner my business for all repairs on my car. Honesty is so hard to come by these days but Kelly did me an honest deal. read more

My first review from my phone didn't post...hmmm....thanks Yelp for that. I bought drums online because they were upgrades and OEMs so I replaced my rear drums by myself. All went well except the peddle vibration and some poor braking. Something was wrong here so I decided to take my truck in here after reading so many positive reviews. The reviews were spot on! The drums I received were warped and Paul knew right away they needed to be recut. I dropped my truck off in the morning anf had it back in perfect working condition before lunch. Oh yeah....the price.....BETTER than any quote I got in the area by a long shot! Excellent service, excellent pricing, treated with complete and total respect....I've already been back to have my front end replaced and sent more business their way. This is what customer service and value is all about. I'm struggling like the rest of you reading this, financially, and Khaled and Paul are extremely fair and just businessman. I will be back and I will send as much business as I can their way. read more

I had called and was told that I could come in before 9am for a vehicle inspection and they would get me in to have my vehicle inspected. Arrived at 8am and was treated disrespectfully. They specifically told me that I was not their priority today. The inspection typically takes 30 minutes and is such a superficial inspection, anybody can do it. My car is in pretty good shape so it would've been a super easy service to provide me and it would take them maybe 10 minutes to do. I have waited 2 hours and still have not had my car looked at. Simply from this inspection alone, I don't think I will ever bring my business here. Sad to see that, despite so many good reviews on here, they weren't even apologetic for miscommunicating their service to me. I strongly would not recommend this company to anybody. read more

No jokes on this review as the team at Brake Masters did a fantastic job of making sure I was fairly quoted for my back brakes, took me to work, picked me up and educated me on the steps they took to insure my confidence in the work they provided. Best news is that they will replace my brakes for free (pay for labor work, only on the ones they replaced the 1st time.) No pressure upwelling me on "additions" or "upgrades." Way to go guys. You earned this review. read more

This location has outstanding service. Stephanie scheduled me for a free Brake Inspection and was the most exceptional person I have encountered in a car repair shop. I appreciate her dedication and also the tech that did my inspection. I highly recommend Brake Masters at this location. Maureen M. read more

Paul gave me a free brake inspection, stuffed my brake pads, and cleaned everything up for no charge at all. Service took a few hours but was awesome nonetheless. I definitely recommend this location, just because of the owner! Great experience, even as an ill educated as I am about cars (and a woman). read more

BRAKE MASTERS IS AWESOME not only do they work out of a cool vintage gasoline shop on scottsdale road but they have excellent customer service. They give you a ride home and back to the shop, they have a nice area to sit and wait, they're all positive and won't overcharge you. fixed a dozen other little things on my car today without charging labor bc they said they were minor and they didn't want to charge me 350 for a new valve cover that was cracked so they're gonna find one for me on monday for 40 dollars bc mine had cracked and was leaking everywhere. Thats a good shop in my book. They rock and like everyone here says Paul is awesome and everyone there! read more

Great shop Paul is an amazing guy honest shop. Very happy with him quality products and great warranty! Thank you brake masters!

Amazing service. Very professional and honest staff. They offer you a ride home when you leave your car servicing. Totally recommended.

I really appreciate when a shop tries to make sure they fix nothing more or less than what you need. My brakes had been squeaking for a while, so I finally decided it was time to get them looked at. I set an appointment, and within minutes of arriving, they had my car up on the lift and all four tires off. They identified the squeak, which had to do with cheap pads from a previous brake job. Here's the clincher, they told me that there was at least 40k miles left on the front pads, so no need to replace them unless the squeak was really bothering me. The rear set needed changing though, so we ended up just doing those. I could have easily believed I needed to resurface the front rotors and change the pads, but because of their honesty, I saved a couple hundred dollars avoiding unnecessary repairs. Thanks for your help! read more