I came in here earlier in the week with my buddy Matt. I needed a new starter for my car. I…read morehonestly didn't even know this store existed until this happened. I typically go to the one in Springfield, as I've never had a bad experience there. They are absolutely wonderful. However, they didn't have the part I needed in stock. They found it at two Eugene locations. This being one of them. The reason I chose this one was because they are open later than any of the others, and this happened at like 8:30 at night. I walked in here, told them I had an order on hold, and they found it. My name is pretty memorable. Lol. Mostly because it's ridiculously long and pretty unique. So they found it, produced the part I needed, and I paid them. Not a terribly complicated experience. I was set to get in and get out, so I could go over to Wendy's for a frosty before they closed. Figured we were right there, we might as well stop. Lol. The customer service was good. I honestly don't remember the guy's name who helped me. But he answered all of my questions, found my order easily, and took care of everything. I love that I can buy a part here, and return the old one for recycling or whatever it is they do with them, to any other AutoZone locations. So I bought it here, which was quite a ways out of my way to get it that night, I was able to go to the one in Springfield the following day and return the old one for a refund and they could recycle it. I love that, because one trip out of the way was honestly plenty for me. I would be annoyed if I had to return the old part to this location. Like I said, it was a quick trip in and out, but with good customer service. None of it was terribly memorable, but I had no complaints either. They achieved the goal and it made me happy. I would definitely return if I were in this area more often. But I rarely am, so I'll stick to the Springfield location as my go-to AutoZone location. Review 104 of 2017.

What a joke Walked in with an alternator in my hand for…read moretesting The 2 employees were talking to each other Neither acknowledged I entered or was standing there Another customer walked in and they both shut up and instantly started talking to him about his fucking corvette I started walking out and then the taller red head guy finally spoke to me only to say have a nice day I went to O'Reilly auto instead

Gavin was very helpful and professsional and we appreciate the servicce. Thank you Gavin!read more

Quick and accommodating! We came in around 6pm weekday to get bucket seat covers for our…read moredaughter's new truck. We put them on as soon as we got out in the parking lot. Her first choice was a bit so we came right back in and they was happy to exchanged for us. They asked if we should put the second set on it first before they do the final exchange. The items we got were on sale 50-75% so that was a bonus.

Absolutely the best! Im a older female with my grandkids in the car. The youngest not yet 2. Issue…read morewith battery cable coming loose. Bryan spent a good 15 - 20 cleaning the cables and tightening. Auto Zone Barger Thank you for awesome service

I was buying a rubber hammer and the price said it was $6.99 but when I went to check it out the…read morelady said it was $8.99. She said they might've put the hammer at the wrong spot but it wasn't at the wrong spot. She raised her voice for no reason. I recommend not going to this store.

They were so amazing! So kind and helpful, especially for someone who doesn't know too much about…read morecars. They even fixed my car on a weekend so I could drive home for the holidays. Fantastic service.

I'm new to the PNW, so color me surprised when I turned on my outside car's heater and got hit with…read morethe distinct scent of zoo and port-a-potty. Yup. Rats had moved in. This being a time-sensitive matter, as rats could end up chewing through wires the longer they live in your engine compartment, Sun Automotive thankfully made space for my poor car the same day I called. They kept my car for 3 days and were able to work it in around other customers. They found the nest in my heater box and removed it and sanitized everything and changed the air filter where the rats had started another nest. After all of that, they sprayed herbal rat repellent and sent me on my way. They're pretty expensive, the rat repellent they sprayed was about $140, but they do good work, communicate updates well, and they worked me in same-day when other mechanics I called quoted me a whole week out. Overall, I'm very pleased that they were able to get the rats out before any more damage could occur. My car is now safely in a garage, so this will hopefully never happen again. I plan to return to Sun Automotive for regular maintenance.

10/10 service was great, staff was amazing. Vey transparent on pricing and upcoming needs for…read morevehicle. Oil changes aren't usually fun, but if you have an old ford 7.3 diesel, do yourself a favor and get them here. All the mechanics are super friendly, but Michael especially used to have one and is a blast to talk with about cool things you can do to make your truck perform better or save you a headache down the line. Big shoutout to the staff here.

I've been here a couple times now for oil changes, I've had nothing but great customer service! The…read moreemployees are always very kind, not pushy at all. They will make suggestions but they don't try to upsell you or sell extra services that are not needed. I know a lot of women worry about this when going to get an oil change alone. This jiffy lube is definitely my go to from now on. Best place I've gone in Springfield/Eugene area. The prices are great and they offer coupons online as well.

Do NOT use this service. They are a ripoff. A giant ripoff. NOTE: I had used them before and they…read morewere great but apparently in 2024 they sold to a foreign country and now they are terrible. But I didn't know that before I booked them. Anyway this time I asked them to come out and look at the brakes and then fix them if they needed it. This cost $150 to take a look but if the brakes needed repair they would take $50 off of the repair. Turned out it did need repair but they didn't do it they just drove off and sent an email about the needed repairs. Didn't ask me what I wanted to do. So yeah, they charged $150 for nothing and were assholes about it. Again do NOT use this service

From the owner: Need a mechanic? We do just about everything! *Diagnostic…read more*Prepurchase Inspection *Brakes/Rotors *Alternator *Tune Up/ Oil Change *Window Motor/Regulator *Audio System AND MORE!!

Oakmont Service Center - A Referral That Fell Short…read moreReferrals are the backbone of any reputable business, especially in the world of classic cars. I own a 1949 Chevy, and like many classic car owners, I rely heavily on trusted recommendations. Skilled mechanics who truly understand vintage vehicles are rare in our area, especially since the retirement of one of the most respected classic specialists Eugene has ever had. Oakmont Service Center came recommended by a respected transmission expert, and my first interaction with Jerremy, the manager, was positive. My initial visit--radiator exchange, exhaust leak repair, and a minor carburetor adjustment--went smoothly, and meeting the two mechanics who handle classics gave me confidence in the referral. That confidence didn't last. A Breakdown and a Missed Diagnosis During a casual weekend drive, my Chevy wouldn't start after a coffee stop. After checking the usual suspects with no luck, I called Jerremy. The car was towed in, and it took two days before Eric looked at it. Because I'd had a starter issue in the past, he removed and reinstalled the starter without performing a full diagnostic. A professional approach would have been to verify the actual cause rather than rely on history. The real issue was the distributor. I chose to upgrade to an electronic module and coil. Eric removed the distributor and sent it to a shop in Cottage Grove for the upgrade. When it returned, I made it clear--in front of Eric, Jerremy, and Mike (the owner)--that if there were any questions, they should call the builder directly. No call was ever made. Critical Steps Missed The builder later informed me that Oakmont suggested they "needed to get into the engine," which was unnecessary and incorrect. The distributor had been installed improperly, and a firewall-mounted module was still running six volts--something any experienced classic mechanic would have caught immediately. The car would never have started without correcting that. To suggest engine work without completing basic diagnostic steps was a bad call. Lack of Accountability When I stopped by to speak with Mike about the missed steps, he was "too busy" to talk. Jerremy took my number, but no one followed up. When I reached out again, I was offered a $100 refund--an acknowledgment that mistakes were made, but not a meaningful resolution. I was also disappointed to walk in and see Eric working on my classic without a fender mat. That alone speaks volumes about attention to detail and respect for the vehicle. A Referral That Didn't Hold Up This referral fell short. As another reviewer, Von Sellz, pointed out--we don't all have dash cams to monitor what happens behind the shop doors. Some shops, like Joe's Garage, take thorough check-in photos and run a professional, accountable operation. They've been doing it right since 1952. Oakmont Service Center had an opportunity to live up to their reputation and the trust placed in them through referrals. Instead, they missed critical steps, failed to communicate, and didn't take ownership of their mistakes.

Been coming here for years! Mike's shop is vetted with honest and competent professionals. Always a…read morefair price for services! Clear communication and relevant recommendations to keep vehicles in tip top shape! I definitely recommend them and will keep coming back.