Went to autozone because my car was having trouble starting. The guy didn't know they could test my…read morebattery, needed help to do this correctly. His manager showed him then disappeared telling him to change it out as it was corroded. He clearly did not know what he was doing, it took 70 minutes to change my battery and I have zero confidence it was done correctly. I will never return to Autozone, I have lost all confidence in them.

They're alright, but a bit on the expensive side for products out on the floor. As for parts, I've…read morefound them to be reasonable. I wish we had a better option closer to home.

I WOULD GIVE THIS ZERO STARS IF POSSIBLE. This is not a safe…read moreplace for women to shop for auto parts. The staff are unprofessional and will give out your information to non-employee friends without consent. Take your business elsewhere.

My 2015 Rav4 needed a brake light bulb replaced. I usually do these repairs my self, but Cody, the…read moresales associate, did it for me. Exceptional service! All my auto parts now come from his store on Barger Ave. in Eugene.

Gavin was very helpful and professsional and we appreciate the servicce. Thank you Gavin!read more

My employee and I received the worst customer service I've possibly ever seen today from thus auto…read morezone. after the guy was very rude and unprofessional he tried to charge me tondo a battery check and once i left he refused to let me spean ti a manager or even call. Hangingp up everytime i do. Very pour place to do buisness.

Absolutely the best! Im a older female with my grandkids in the car. The youngest not yet 2. Issue…read morewith battery cable coming loose. Bryan spent a good 15 - 20 cleaning the cables and tightening. Auto Zone Barger Thank you for awesome service

I was buying a rubber hammer and the price said it was $6.99 but when I went to check it out the…read morelady said it was $8.99. She said they might've put the hammer at the wrong spot but it wasn't at the wrong spot. She raised her voice for no reason. I recommend not going to this store.

I'm new to the PNW, so color me surprised when I turned on my outside car's heater and got hit with…read morethe distinct scent of zoo and port-a-potty. Yup. Rats had moved in. This being a time-sensitive matter, as rats could end up chewing through wires the longer they live in your engine compartment, Sun Automotive thankfully made space for my poor car the same day I called. They kept my car for 3 days and were able to work it in around other customers. They found the nest in my heater box and removed it and sanitized everything and changed the air filter where the rats had started another nest. After all of that, they sprayed herbal rat repellent and sent me on my way. They're pretty expensive, the rat repellent they sprayed was about $140, but they do good work, communicate updates well, and they worked me in same-day when other mechanics I called quoted me a whole week out. Overall, I'm very pleased that they were able to get the rats out before any more damage could occur. My car is now safely in a garage, so this will hopefully never happen again. I plan to return to Sun Automotive for regular maintenance.

First of all, I never write reviews but this company's commercials about how fair and honest they…read moreare, are so outrageous and it could not be further from the truth it angers me every time I see one. You might see some positive reviews and that's only because the people that are writing them still don't know they got ripped off. I arrived in Eugene OR five years ago and the engine light went on in my SUV. I happen to be near an auto parts store and knew they had some testing device. They said they I needed some part replaced, I don't remember what it was called now, but it was $200 and easy to install. I didn't buy it then but went to Sun Automotive on Rustic Pl., to get an estimate to fix it. they looked me in the face and said it was gonna cost $900. I told him how the auto parts store said it would only cost $200 for the part and that would be easy to install. but Sun Automotive said the auto parts store didn't know what they were talking about and to replace it would be very difficult to get to. I suspected a rip off and went to a different auto repair company down the road. Not only did they tell me it was easy to replace that part, but when they checked out the car, the only thing that was wrong was that the gas cap was loose. I'm telling you folks and I have nothing to gain for making this up. These are conniving thieves. BUYER BEWARE !

10/10 service was great, staff was amazing. Vey transparent on pricing and upcoming needs for…read morevehicle. Oil changes aren't usually fun, but if you have an old ford 7.3 diesel, do yourself a favor and get them here. All the mechanics are super friendly, but Michael especially used to have one and is a blast to talk with about cool things you can do to make your truck perform better or save you a headache down the line. Big shoutout to the staff here.

I've been here a couple times now for oil changes, I've had nothing but great customer service! The…read moreemployees are always very kind, not pushy at all. They will make suggestions but they don't try to upsell you or sell extra services that are not needed. I know a lot of women worry about this when going to get an oil change alone. This jiffy lube is definitely my go to from now on. Best place I've gone in Springfield/Eugene area. The prices are great and they offer coupons online as well.

Do NOT use this service. They are a ripoff. A giant ripoff. NOTE: I had used them before and they…read morewere great but apparently in 2024 they sold to a foreign country and now they are terrible. But I didn't know that before I booked them. Anyway this time I asked them to come out and look at the brakes and then fix them if they needed it. This cost $150 to take a look but if the brakes needed repair they would take $50 off of the repair. Turned out it did need repair but they didn't do it they just drove off and sent an email about the needed repairs. Didn't ask me what I wanted to do. So yeah, they charged $150 for nothing and were assholes about it. Again do NOT use this service

From the owner: Need a mechanic? We do just about everything! *Diagnostic…read more*Prepurchase Inspection *Brakes/Rotors *Alternator *Tune Up/ Oil Change *Window Motor/Regulator *Audio System AND MORE!!

Oakmont Service Center - A Referral That Fell Short…read moreReferrals are the backbone of any reputable business, especially in the world of classic cars. I own a 1949 Chevy, and like many classic car owners, I rely heavily on trusted recommendations. Skilled mechanics who truly understand vintage vehicles are rare in our area, especially since the retirement of one of the most respected classic specialists Eugene has ever had. Oakmont Service Center came recommended by a respected transmission expert, and my first interaction with Jerremy, the manager, was positive. My initial visit--radiator exchange, exhaust leak repair, and a minor carburetor adjustment--went smoothly, and meeting the two mechanics who handle classics gave me confidence in the referral. That confidence didn't last. A Breakdown and a Missed Diagnosis During a casual weekend drive, my Chevy wouldn't start after a coffee stop. After checking the usual suspects with no luck, I called Jerremy. The car was towed in, and it took two days before Eric looked at it. Because I'd had a starter issue in the past, he removed and reinstalled the starter without performing a full diagnostic. A professional approach would have been to verify the actual cause rather than rely on history. The real issue was the distributor. I chose to upgrade to an electronic module and coil. Eric removed the distributor and sent it to a shop in Cottage Grove for the upgrade. When it returned, I made it clear--in front of Eric, Jerremy, and Mike (the owner)--that if there were any questions, they should call the builder directly. No call was ever made. Critical Steps Missed The builder later informed me that Oakmont suggested they "needed to get into the engine," which was unnecessary and incorrect. The distributor had been installed improperly, and a firewall-mounted module was still running six volts--something any experienced classic mechanic would have caught immediately. The car would never have started without correcting that. To suggest engine work without completing basic diagnostic steps was a bad call. Lack of Accountability When I stopped by to speak with Mike about the missed steps, he was "too busy" to talk. Jerremy took my number, but no one followed up. When I reached out again, I was offered a $100 refund--an acknowledgment that mistakes were made, but not a meaningful resolution. I was also disappointed to walk in and see Eric working on my classic without a fender mat. That alone speaks volumes about attention to detail and respect for the vehicle. A Referral That Didn't Hold Up This referral fell short. As another reviewer, Von Sellz, pointed out--we don't all have dash cams to monitor what happens behind the shop doors. Some shops, like Joe's Garage, take thorough check-in photos and run a professional, accountable operation. They've been doing it right since 1952. Oakmont Service Center had an opportunity to live up to their reputation and the trust placed in them through referrals. Instead, they missed critical steps, failed to communicate, and didn't take ownership of their mistakes.

Been coming here for years! Mike's shop is vetted with honest and competent professionals. Always a…read morefair price for services! Clear communication and relevant recommendations to keep vehicles in tip top shape! I definitely recommend them and will keep coming back.

Do not buy from here. They are liars. This is a new canopy that they say fits right. Don't let them…read moretouch your truck!

Just had my soft top installed on my Jeep from "Scuba" Steve. I could not believe how hard and…read moreprofessionally he worked. He did a fantastic job! It took about 3 hours. I totally recommend this business to anyone needing a top!