Quick and accommodating! We came in around 6pm weekday to get bucket seat covers for our…read moredaughter's new truck. We put them on as soon as we got out in the parking lot. Her first choice was a bit so we came right back in and they was happy to exchanged for us. They asked if we should put the second set on it first before they do the final exchange. The items we got were on sale 50-75% so that was a bonus.

Gavin was very helpful and professsional and we appreciate the servicce. Thank you Gavin!read more

I was helped by Jordan today and found everything I needed for a recent car purchase. He put my…read morewindshield wipers on and topped off my windshield washer fluid before I left. Great service!

What a joke Walked in with an alternator in my hand for…read moretesting The 2 employees were talking to each other Neither acknowledged I entered or was standing there Another customer walked in and they both shut up and instantly started talking to him about his fucking corvette I started walking out and then the taller red head guy finally spoke to me only to say have a nice day I went to O'Reilly auto instead

Went to Autozone for a bulb for my headlight. Encountered a lovely younger gentleman that was so…read moresuper helpful. If you need help with parts, go there.

They're alright, but a bit on the expensive side for products out on the floor. As for parts, I've…read morefound them to be reasonable. I wish we had a better option closer to home.

Absolutely the best! Im a older female with my grandkids in the car. The youngest not yet 2. Issue…read morewith battery cable coming loose. Bryan spent a good 15 - 20 cleaning the cables and tightening. Auto Zone Barger Thank you for awesome service

Extremely disappointing customer service…read more I recently tried to return a battery core to this AutoZone and was told they couldn't accept it because the battery wasn't purchased under my account. What made this especially frustrating was that they literally had the exact same battery on the shelf. I've returned battery cores at multiple other auto parts stores without ever having an issue. I even spoke with the manager, hoping there might be some way to resolve it, but he refused to accept the core as well. Apparently, walking the battery from the front of the store to the back was too much to ask. I ended up taking the exact same battery core to the O'Reilly down the street, where they happily accepted it--and even gave me a gift card for the core. It's unfortunate because I live just down the road and would have preferred to shop at my local AutoZone, but after this experience, I won't be purchasing anything from this location again. I'd recommend going to O'Reilly instead.

This is how customer service should be! I'm a difficult customer to please, but so far these guys…read moreare awesome! I've been in their store in Springfield several times now and they just keep impressing me. They're friendly, knowledgeable, and the prices are fair. I bought my riding gear there last year, and just had them mount and balance two tires for me. Great going guys, keep up the great work!

The staff is great! I purchased a Sena 50S the day before and thought it was not working, they were…read moreable to quickly show my what I had done wrong. Very knowledgeable on the product they sell and helpful. These guys are my go to from here on out. Thanks guys!

I received the best service at the Springfield O'Reilly's. I needed a front headlight and wiper…read moreblades. The clerk, Annette, was helpful and friendly. I was told that they would help change out parts if I purchased them there. I saw the sign that the wipers would be changed but Annette also changed my headlamp bulbs quickly and efficiently. kudos to Annette and O'Reilly's.

Me and my family came in today and we were looking for some help with a faulty wiring harness. We…read morewent in and talked to Cameron who from the jump was very electric and so happy to see and help us. Not only did he help find the part we needed, he got in his hands and knees to help us install the fuses we needed. Cameron was such a great help and such a fun and loving character to help out this evening. He was supposed to be clocking out but he decided out of the kindness of his heart to stay and help our desperate tired selves. Thank you Cameron and thank you O'Reilly. ( Ps- He definitely deserves a raise.)

Derek is the best. My battery and alternator died 12 hours into a road trip and with his assistance…read moreI got both the parts and labor for a great deal and was on the road again within hours. It felt like he actually cared. So thank you Derek and thank you O'Reilly Auto Parts on 2020 West 11th Ave in Eugene Oregon.

My friend needed an air filter for her car & we knew O'Reilly's could help us out. What we didn't…read moreknow was how above and beyond Marcos & Damien would go to assist us. They were both patient and understanding when explaining what we needed & made the experience fun. Definently what we received at the 99 store. Thank you Marcos & Damien! Appreciate you.

I needed to take my car in for a few recall updates and was able to schedule an appointment quickly…read moreusing the online portal. I had a unique situation (traveling and needing to leave my car for a few days) and was provided tailored service by Nikki and the team. What also impressed me was the condition upon which my car was returned to me: plastic in my seat, paper on the floor (to cover my dirty crumb-ridden floor) and no smudge marks on my interior. Dealerships in the state could benefit from professional learning by doing walk-throughs, and Sheppard Hyundai would rank in the meeting/exceeding range (from a recent customer perspective). Additionally , a friend recently purchased a car from them and raved about the experience. Not sure when I'll be ready to part with my car, but I will likely follow suit!

Parts department associate was about as helpful as a box of rocks. Not sure how he landed the job,…read moreand maybe he is having a bad day, but he was a smart ass from start to finish. I sold parts for motorcycle dealers for years and I would never expect to keep my job if I acted the way he did.

Of course this is not a Schuck's any longer, it's an O'Reilly Auto Parts now. Rest assured if it…read morehad been a Schuck's still I would have crawled two miles over broken glass to get to any other parts store. Since O'Reilly took them over it's been an amazing turnaround. They've gone from glorified air freshener salespeople to a real parts store. Take from me, I was a parts guy for over 25 years. I was traveling this particular day with the Wife and the Tax Deduction to see my Nephew and his family for a birthday party. On the way from Vancouver, WA to Springfield the ol' Yelpmobile started running rough, real rough. Luckily right around the corner from the Nephew was this place and even more luckily there was Adam, the parts guy. Now you have to understand that my Nephew, as funny and wonderful a guy as you would ever want to meet is as mechanically inclined as I am physically inclined to giving birth. So his tool collection consists of a jack-knife, a screwdriver and a bottle opener. After Adam used a code-reader to determine the issue was #3 cylinder and after some looking about I quickly assessed that I needed a socket, ratchet and extension and one new spark plug to fix the immediate problem. I had none of these things at my disposal, but I had tons of the exact same stuff at home. Fat lot of good that does me in Springtucky. Adam, feeling my pain, offered up some loaner tools, let me go out and repair it without paying for any parts so we could do just one ticket at the end and printed me up some useful information from the code reader. In the end I was able to get back to Vancouver, WA unscathed and I looked like a hero in front of my family. Thanks Adam!

Business closed for months. Advanced Autp Parts no longer exists at this location. Please update…read moreyour files so that others don't waste their time coming here expecting to complete a project or fix something.

I'm beginning to think all Advance Auto Parts stores are just terrible. Like terrible in the…read moremediocre sense and they come across as lazy and hate doing their jobs. I came in here with my brother looking for an air filter for mom's car. I figured I could take out the old one, which desperately needed replaced and put a new one in myself. So we picked one up here. Not a major thing. When we walked in here, there was an older heavy man sitting behind the counter. He didn't exactly greet us while we were here. My brother was the one to start the conversation. This older guy just sat behind the counter, arms crossed, looking bored and annoyed. He didn't look too thrilled that he needed to look up the part number to find the appropriate air filter. I know, we're horrible people for making an employee do their job. It's ridiculous that people come into a parts store and actually need parts that you have to find. It's just rude. This was seriously the attitude he had. We finally find the right one, and pay for it, so we could be on our way. Would I return here? No, Kenect's is right down the street, just a few blocks from here. I'd recommend going there instead. Nothing this employee did was really horrible, but he came across as anti-social, grumpy, and annoyed that customers came into the store. Review 54 of 2017