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    Kendall Ford of Eugene

    3.0 (146 reviews)
    Open 8:00 am - 8:00 pm
    Updated 1 month ago

    Services - Kendall Ford of Eugene

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    11 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Gloria L.

    Kendall Ford did a service on our truck. We were able to make an appointment within a few days without any problems. The person we spoke to on the phone was very nice and helpful. When we got to the dealership, the Quick Lube bays are the last two on the end of service. You pull up, the door opens and you drive in where someone meets you to fill out paperwork. All service workers we met with are wearing masks-though many wearing the thin gaiters that go around their neck-which didn't make me feel that protected. I would go to this Ford dealership if I was in need of service but it's not the best one I've been.

    A show vehicle rendering both handicap spaces useless. We'll take our business where we're respected.
    Sarah D.

    My husband and I pulled up to test drive a couple of trucks tonight. An employee had parked a show car in the lines between the handicap spaces rendering them both utterly useless. Those lines are there so you know NOT to park there so people with wheelchairs can enter and exit their vehicles via ramps. We parked crooked so we could get our son out of our van and into his chair. Then we looked at each other and said "If they don't respect us and our needs then they don't deserve our business". We packed up and left. This photo was taken 1.7.2020 at 4:45pm. Management needs to have a conversation with their employees regarding this disgrace. This is not ok.

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    4 years ago

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    We are grateful for your feedback about your experience with us!

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    7 years ago

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    2 years ago

    Kevin Hyde reached out and the response was excellent. Thank you for the excellent customer service and to addressing the issue.

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    Page 1 of 4

    Kendall Ford of Eugene Reviews in Other Languages

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    Review Highlights - Kendall Ford of Eugene

    We asked for Mike Morrow by name, because he was so great to work with when we bought our last car.

    Mentioned in 11 reviews

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    Advance Auto Parts

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    Putting on a black armband. Was informed by the AAA the the battery on my Hyundai had gone over…read morethe lead and acid bridge to the land of dead auto parts. Got a jump and let the car run for 20 minutes while beloved Bride got dressed for the cold. Drove to Competition Auto Parts (fictitious name) and their price for a replacement was $200+. Decided against this price. Drove to Advance. Their agent told me he would NOT sell me a battery until they tested the on I had. Fine. Their battery was about $30 less, so even if I had a brick, I'd be okay. Testing proved my battery after 45 minutes of being recharged by running engine was now ALIVE! "Ha ha ha! Give my battery LIFE"! (Thanks to Mel Brooks and Gene Wilder). So, they fine folds at Advance did not charge me, sent me on my way and gets my eternal gratitude. If you decide to go there, tell them Perfesser Howard sent you. They'll have no idea who I am, but free advertising never hurts.

    On Friday, Oct. 25 at 7:30 p.m. I needed a new battery. The only retailer who would install one was…read moreAAP. Shea was on duty. He was extremely patient, over 3 phone calls, in helping me find AAP. When I arrived he was helping a non-native English speaker find a rare part. AAP didn't have it and couldn't order it. Shea was infinitely patient. He found it online and wrote down for the foreigner where he could get it. Then Shea installed my battery. Krystal (Shea's boss) - Shea's a great employee. You'll never find one better. Keep him around. Duncan Murray

    Kendall Ford of Eugene - car_dealers - Updated May 2026

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