I received the best service at the Springfield O'Reilly's. I needed a front headlight and wiper…read moreblades. The clerk, Annette, was helpful and friendly. I was told that they would help change out parts if I purchased them there. I saw the sign that the wipers would be changed but Annette also changed my headlamp bulbs quickly and efficiently. kudos to Annette and O'Reilly's.

Me and my family came in today and we were looking for some help with a faulty wiring harness. We…read morewent in and talked to Cameron who from the jump was very electric and so happy to see and help us. Not only did he help find the part we needed, he got in his hands and knees to help us install the fuses we needed. Cameron was such a great help and such a fun and loving character to help out this evening. He was supposed to be clocking out but he decided out of the kindness of his heart to stay and help our desperate tired selves. Thank you Cameron and thank you O'Reilly. ( Ps- He definitely deserves a raise.)

Gavin was very helpful and professsional and we appreciate the servicce. Thank you Gavin!read more

My employee and I received the worst customer service I've possibly ever seen today from thus auto…read morezone. after the guy was very rude and unprofessional he tried to charge me tondo a battery check and once i left he refused to let me spean ti a manager or even call. Hangingp up everytime i do. Very pour place to do buisness.

By appointment only which can help speed it up but only when people don't call out…read more They're good at the straightforward jobs like oil changes, tire rotation and installation. Pretty basic but not sure I would want any engine work done there anyways. If your needs are basic, they can handle it.

It took a very long time to be served but it's because there were only 2 workers running themselves…read moreragged in the midst of a major nationwide era of hiring and retention problems so I'm sure if they had the number of workers on shift they are trying to hire and retain for those shifts so they can meet the demand that the wait would have been significantly less. When they finally were able to get around to us the work was very honest and reliable. I've gone here for services in the past when they've had full staffing and I believe I've always gotten good value and service for my time and money.

Dustin @ B&R is awesome. He has taken great care of me for years. He always sends me best parts…read morepossible. Thank you Dustin!

If you need parts for your car this is the place to go, Preston and Calvin were very helpful and…read morefriendly! The vibe here was great and I will go back if I need anything else for my car!

I walked into the store showed the sales rep an image and he said oh let's go look for that. When…read morehe realized he didn't have it in stock, he went back to his computer, smashed on his keyboard and said oh let me get you a better version of this. He handed me what I thought would work. I poured it in my truck and 20 minutes later. I was burning oil. In the meantime, while I was trying to do this transaction to employees were talking about getting drunk later and an employee they couldn't stand. What a bad choice for me in thinking I could count on Napa. Never again!

The salesman helped me by installing my front and rear wipers…read more Also installed a headlight bulb as well.

Great business!! Always treats me right…read more Gets me in as soon as they can and gets the job done quickly so I can get my rigs back on the road. Customer service is A++

They kept my truck for three weeks and "fixed the problem", charged me 2x what anyone else quoted…read moreme. Same exact parts failed again one week later. They will try to bully you into bringing your vehicle back instead of making it right financially like they should. DO NOT MAKE THIIS MISTAKE.

After my car unexpectedly broke down right in front of NAPA Auto Parts, I was met with kindness and…read morecourtesy from the staff which was a relief to be met with compassion during an otherwise stressful and unpleasant situation. It's reassuring to know there are good people all around us.

Great employees the took time to explain all the products I purchased and inquired about. They even…read moreexplained the problems I was having with my vehicle. After my bad experiences at Auto Zone it was a fresh breath of air when I went into Napa looking for answers and reliable products. Napa you solved the problems I was having with my vehicle, Thank you. Highly recommend this location.

Of course this is not a Schuck's any longer, it's an O'Reilly Auto Parts now. Rest assured if it…read morehad been a Schuck's still I would have crawled two miles over broken glass to get to any other parts store. Since O'Reilly took them over it's been an amazing turnaround. They've gone from glorified air freshener salespeople to a real parts store. Take from me, I was a parts guy for over 25 years. I was traveling this particular day with the Wife and the Tax Deduction to see my Nephew and his family for a birthday party. On the way from Vancouver, WA to Springfield the ol' Yelpmobile started running rough, real rough. Luckily right around the corner from the Nephew was this place and even more luckily there was Adam, the parts guy. Now you have to understand that my Nephew, as funny and wonderful a guy as you would ever want to meet is as mechanically inclined as I am physically inclined to giving birth. So his tool collection consists of a jack-knife, a screwdriver and a bottle opener. After Adam used a code-reader to determine the issue was #3 cylinder and after some looking about I quickly assessed that I needed a socket, ratchet and extension and one new spark plug to fix the immediate problem. I had none of these things at my disposal, but I had tons of the exact same stuff at home. Fat lot of good that does me in Springtucky. Adam, feeling my pain, offered up some loaner tools, let me go out and repair it without paying for any parts so we could do just one ticket at the end and printed me up some useful information from the code reader. In the end I was able to get back to Vancouver, WA unscathed and I looked like a hero in front of my family. Thanks Adam!

I Changed hitches for a new truck and the service was amazing. Joe went well and above anything I…read morehad expected to make sure the part that was ordered was the correct application and was accurately sized for the weight I was pulling. I highly recommend this place.

I Lost a wheel bering on I-5 and they were less than 5 miles away. I was able to make it to their…read moreshop and parked next door at the closed down tire shop. Their customer service was excellent. They had all but one of the parts i needed but were able to order it and they had it there in short order. super nice people. i would highly reccomend Joes.

friendly, helpful staff. They have a great inventory of in-stock parts. And good pricing. Asp/…read moreParts Authority is becoming a first-call for me! Ben, in Medford

Massive warehouse at wholesale prices I love it!!! Reminds me of this massive auto warehouse in…read moreCarson CA. I definetly plan on comming here again for auto parts!!