Pretty painless, very friendly, quick, almost error-free!…read more I needed two new rear tires. I do typically avoid Walmart, but I needed the service immediately. I called and was told they should be able to get me in same day, as it's first-come service. When I arrived there were no cars in the bay and none in the lot. Lucky me! It took 35 minutes and my tires were replaced. I did have the car put back up because a sensor was broken and they didn't ask about it when it would've been a quick fix. It took another 10-15 and I was in my car and on my way. In the scheme of things, not a big deal. A mechanic told me that the other techs/mechanics there were all knowledgeable and certified, as well as really good guys. There's a sense of community in the Eugene auto care center, and it helped the place feel welcoming and effective. If you get new tires here, be sure to go back after 50 miles to have a third lug nut tightening!

We bought 4 new tires for my husband's truck last saturday. We normally buy tires at Les Schwab,…read morebut were trying to save money knowing we were not keeping the truck. Well we quickly learned you get what you pay for. As soon as we drove away, we could hear a noise that was not there before. We took it back 2 days later to have them figure it out and fix it. Not only did they flick my husband shit for bringing it back, they confirmed that they didn't properly balance the tires when they installed them. When my husband asked how long it would take for them to look it over, the staff joked around saying it would take a month or 1 week. He just wanted to know if he had to leave the truck there and come back later or wait. After they balanced the tires we drove away, the truck was shaking like it had never shook before. It looks like we are going to have to take it somewhere else to get the tires balanced correctly. We are very disappointed and will not go back!

After my car unexpectedly broke down right in front of NAPA Auto Parts, I was met with kindness and…read morecourtesy from the staff which was a relief to be met with compassion during an otherwise stressful and unpleasant situation. It's reassuring to know there are good people all around us.

Great employees the took time to explain all the products I purchased and inquired about. They even…read moreexplained the problems I was having with my vehicle. After my bad experiences at Auto Zone it was a fresh breath of air when I went into Napa looking for answers and reliable products. Napa you solved the problems I was having with my vehicle, Thank you. Highly recommend this location.

I WOULD GIVE THIS ZERO STARS IF POSSIBLE. This is not a safe…read moreplace for women to shop for auto parts. The staff are unprofessional and will give out your information to non-employee friends without consent. Take your business elsewhere.

When my dash engine light came on, it was on Friday afternoon on my way home from work. It was too…read morelate to schedule anything, so on my son's recommendation, I went to Auto Zone for a FREE engine diagnostics test. I just assumed that walking in and making my request for a free engine diagnostics test without any intention of buying anything would be met with a bit of annoyance. My experience was quite the opposite. Justin was extra helpful and even looked up the code for me. I would have assumed it wasn't that major of an issue, but he assured me that I should get it to the repair shop as soon as possible. I followed his good advice, and he was right. Thank you, Justin.

Putting on a black armband. Was informed by the AAA the the battery on my Hyundai had gone over…read morethe lead and acid bridge to the land of dead auto parts. Got a jump and let the car run for 20 minutes while beloved Bride got dressed for the cold. Drove to Competition Auto Parts (fictitious name) and their price for a replacement was $200+. Decided against this price. Drove to Advance. Their agent told me he would NOT sell me a battery until they tested the on I had. Fine. Their battery was about $30 less, so even if I had a brick, I'd be okay. Testing proved my battery after 45 minutes of being recharged by running engine was now ALIVE! "Ha ha ha! Give my battery LIFE"! (Thanks to Mel Brooks and Gene Wilder). So, they fine folds at Advance did not charge me, sent me on my way and gets my eternal gratitude. If you decide to go there, tell them Perfesser Howard sent you. They'll have no idea who I am, but free advertising never hurts.

On Friday, Oct. 25 at 7:30 p.m. I needed a new battery. The only retailer who would install one was…read moreAAP. Shea was on duty. He was extremely patient, over 3 phone calls, in helping me find AAP. When I arrived he was helping a non-native English speaker find a rare part. AAP didn't have it and couldn't order it. Shea was infinitely patient. He found it online and wrote down for the foreigner where he could get it. Then Shea installed my battery. Krystal (Shea's boss) - Shea's a great employee. You'll never find one better. Keep him around. Duncan Murray

When they were in business that recommended the perfect battery for me. They were always friendly…read moreand helped you find the need item.

Yelp 100 Challenge 57…read more Came in looking for a sunshade. Didn't notice other customers in the store at the time. Two gentlemen were working behind the counter and pointed me towards two types of shades. The shades weren't as thick as I was seeking and since the employees didn't offer assistance, I left. Store was clean and shelves were orderly however, would be wise to offer better customer service. Parking is available out front even during the current construction.

My friend needed an air filter for her car & we knew O'Reilly's could help us out. What we didn't…read moreknow was how above and beyond Marcos & Damien would go to assist us. They were both patient and understanding when explaining what we needed & made the experience fun. Definently what we received at the 99 store. Thank you Marcos & Damien! Appreciate you.

Yelp 100 Challenge 49…read more With the weather approaching 90 degrees, I was looking for a thick sun shield for my car's windshield. Arrived at this store to find meet Robbie, the store manager who was very willing to help me in my quest. He stopped what he was doing, took me over to the aisle and showed me the various shades. When I found one I liked, I wasn't sure if it would fit the car. He was so kind to walk to the car with me, allow me to check out the shade to be sure it was what I was seeking before I made the actual purchase. Now, that's incredible customer service! The store was clean and organized. Parking is available in the lot out front. There are even discounts for people over 55 and military personnel, both current and retired. Highly recommend this O'Reilly's for your automotive needs, it was a pleasure doing business here.

Went to autozone because my car was having trouble starting. The guy didn't know they could test my…read morebattery, needed help to do this correctly. His manager showed him then disappeared telling him to change it out as it was corroded. He clearly did not know what he was doing, it took 70 minutes to change my battery and I have zero confidence it was done correctly. I will never return to Autozone, I have lost all confidence in them.

They're alright, but a bit on the expensive side for products out on the floor. As for parts, I've…read morefound them to be reasonable. I wish we had a better option closer to home.

Absolutely the best! Im a older female with my grandkids in the car. The youngest not yet 2. Issue…read morewith battery cable coming loose. Bryan spent a good 15 - 20 cleaning the cables and tightening. Auto Zone Barger Thank you for awesome service

I was buying a rubber hammer and the price said it was $6.99 but when I went to check it out the…read morelady said it was $8.99. She said they might've put the hammer at the wrong spot but it wasn't at the wrong spot. She raised her voice for no reason. I recommend not going to this store.

I initially thought Garage 808 was only for performance cars, but I was recommend by a friend to…read morehave my Honda Civic repaired here. James at Garage 808 is a very trustworthy mechanic. After he completed my brake job he showed me exactly what was wrong with my brake pads. I learned a lot through this experience and he was very knowledgeable. The best part was his fair pricing. I got a better deal than what the dealership quoted me. I will definitely go back again. :)

I admit that I fall into the typical "woman and cars" thing. I know the basics, like how to turn on…read morethe heater and stereo and that I need to change my oil on a regular basis. It was time for my Honda's 100,000 mile timing belt change. This sounds like one of those things that Honda people just know. Timing belts, come to find out, aren't cheap! Being on a budget, I did my homework. Prices ranged from $700 to $1,200. Good gawd, I'm not wanting to buy a new kidney. My roomie, a retired VW mechanic, told me about James and Garage 808. He uses him exclusively for his Honda. I was wowed by the price that I was quoted. I called and set up my appointment and was very happy with the service. James is very nice and even showed me the Honda parts that he was going to use. Again, being the chick in the scenario, I have no idea what the parts were but I appreciated him trying to educate me. It has been about a month now and I've had no problems. In the mean time, I have referred two other Honda owners to James and I'm sure that I will continue to do so. Nice job, James. You're a good man and a great mechanic!