I heard about this place through a friend of mine. She talked about how they were so kind, reliable and did such a great job on her car that she fully trusts them now as her go to mechanic's. I went right away, my brakes and rotors were completely messed up to where I was having a grinding sound when driving. Thankfully, when I got there, I was reassured that it would be within my budget to fix the front brakes. They also were super kind and understanding and allowed me to use their loaner car since my car had to be worked on and I didn't have the funds to pay within the same day. I'm very appreciate of this company and they have gained a forever customer with the service I received. read more

Honest, fair and reasonable service. I was really appreciative that they evaluated my vehicle and saved me $3,000 I might've spent elsewhere because it wasn't needed. As a woman, I've had more than my share of mechanics assume they can take unfair advantage. A fair estimate was provided on all proposed work for me to agree to prior to having work done. Brian was a gem and especially appreciate his recent certification in child car safety. Thank you for what you do! I'll be back when I have any issues. read more

I have used North Eugene Automotive for many years. The crew there have been outstanding fixing my car. They even have a loaner car so customers are not without a car while their car is being fixed. If you want a good mechanic go see Brian and gang at North Eugene Automotive. read more

Very glad I went to them for my first major car repair. Brian was very personable and accommodating even when stressed. He explained my options with clarity and consideration, and the alternator replacement was finished in less than a business day and very competitively priced. I also appreciated that the lobby is welcoming and how them being closed on weekends, plus the snacks/toy cars for kids, suggests they're very person-centered as well. Overall great service, will be coming back for future repairs. read more

I asked the Facebook world where to take my car for timing belt and water pump replacement and multiple people raved about NEA so I called and got a quote. Not only was it the best price in town, but they were very helpful with working with my busy schedule to get my car in and out. Every person we interacted with was so friendly and helpful. Casey kept me updated nicely and was very helpful on the phone. The work done was great and a fair price. I'm so happy with how it turned out, and I'll definitely be bringing all my future business there! read more

Brian and his team at NEA went above and beyond for us. We were quoted a fair price and when the work was done, it cost less than expected. Repairs were done quickly and our truck runs better than ever. Everyone I spoke with was kind and professional. I will call NEA first, the next time I need work done on any of my vehicles. read more

This place is a fucking joke I'm an 18 year old gurl who drives a Mercedes and when I walked in all they saw was daddy's money when in turn I'm paying for all my own shit that they quoted for my car.... my dad has a friend who used to work at a Mercedes mechanic and the special stuff fluid that they told me here that Mercedes has doesn't exhist they quoted me on stuff I don't need to fix at all and the one thing I need to fix does not need to be completely replaced. They left my car a fucking mess I have tan interior and it was gross and black and I had to get my car detailed after this place is so unprofessional I'm so bad I even spent 275 I want all that back so bad don't go here!!!! I was beyond mad when I got home and everyone else who I asked said this place is a joke. read more

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What a great honest shop! Was recommended to this place by a friend for a second opinion after another shop down the road gave me an astronomical quote (hint: avoid the shop that has PT Cruisers as loaner vehicles). Brian and his shop did fantastic work, and the bill came in under his estimate, which was WAY less than the other shop, and even did more work (new clutch)! Would give 4.5 stars, only because it took a couple days longer than expected to get my vehicle back, but with and older high mileage vehicle, sometimes you end up chasing leaks and takes a day or two to get parts each time. Can't fault the shop for that at all, but it's just inconvenient. read more

They're not the cheapest in town and definitely not the most expensive, but they are completely honest and straightforward. They always go over exactly what's wrong and why and are happy to discuss priority order of repairs. I refer everyone I know to North Eugene Automotive because Brian and his crew are excellent at diagnosing and getting to the bottom of the problem. read more

Seemed a little defensive. I have a bad head gasket. The shop doesn' t take estimates from other shops. Estimate is reasonable, comparatively- speaking. I am up to $238.00, shop labor and 4 sparkplugs. Running compression tests. I guess I will see. Already spent $260. 3rd time a charm? read more

Brian and the staff at North Eugene automotive are both knowledgeable and friendly. They are both honest and fair with reasonable prices. I have taken my car to him twice now once for a tune up and once for a mechanical issue. Both times I was very satisfied. I would recommend this place to anyone looking for a great mechanic. read more

The owner at North Eugene Automotive is as honest and hard working as they come. I'm so glad to have a trustworthy mechanic near by!

Estimated 1 day to fix my vehicle. Took three days, plus multiple calls from my family wondering why the repair was taking so long.

My wife and I brought our car in to NEA and they could not have been nicer. They fixed what we asked. We felt the whole time that we could trust them and that they were fair. I would happilly send any friends to NEA in the future. Thanks again for the great work! read more

Under new ownership and it shows. Use to be a great place to go and have great trustworthy repairs done. I needed some repairs and called to get a quote. Was told they'd call me back with it. After 24 hours had passed I called again. Talked to the new owner and he said he forgot and would call me by end of the day. That was 2 days ago and nothing still. Hard to find a good shop these days and I had found one which was recommended to me 5 years ago. With service like this one can only imagine what the repairs are like now. Sure miss the previous owner. Lost my business for good. read more

Used Brian for service for years. Excellent service and fair prices. Bought a few vehicles from them as well. He takes care of his customers

I would never take my car anywhere else. The first time I had an issue with my car I got a quote for $700 from a different repair shop on River Rd. My friend recommended North Eugene and they did the repair and changed my oil for a little over $300. Every mechanic I've talked to there has been really knowledgable and friendly. When I need a new car I'm definitely going to buy from their used car lot, as I've heard a lot of good experiences from that side of their business too. Thanks guys! read more

Looking for a mechanic with Integrity; look no more. I was referred to NEA by a perfect stranger. The minute I walked into the shop I knew I had found an honest mechanic. Brian (proprietor) was professional, friendly and knowledgeable. He was patient, explained what was wrong with my vehicle, provided me with the best options and repaired my vehicle. Brian restored my faith. Having a wonderful and honest mechanic for over 20 years and then moving out of state; I would not hesitate recommending North Eugene Automotive to anyone, especially, if you are a women. My vehicle has over 405,000. Thanks to Brian, my vehicle is running again and I made it back home safely. read more

These guys are GREAT! This place was recommended to us by a friend and definitely did not disappoint. They got us in and repaired right away the first time we needed them, and we have been going back ever since! Their team is knowledgeable and friendly. The owner has gone out of his way to meet our needs in ways that was absolutely above and beyond. They have our business for good! read more

I bought a 1993 Honda Civic DX from Brian Slater and North Eugene Automotive for a reasonable price. There were a few things it need like an oxygen sensor, and he fixed them for free. I could not get the engine warning light to turn off so i took it to two shops, and they got the code, but could not figure out how to fix the problem. So six months after I bought the car, I took it to Brian to see if he could fix it. He and his mechanics spent a couple of hours on it, and it would go off and come back on. Totally frustrating. He then called up a shop that specialized in Hondas, and they came over, took the engine control module apart, replaced a resistor, and Voila! the light went off. I asked him how much i owed him and he said nothing It is refreshing to find an honest used car dealer, and one who stands behind the car he sells. I would highly recommend North Eugene Automotive to anybody who is looking for a reasonably priced used car, or is looking for mechanical repairs. read more

As an engineer I appreciate the knowledge base of the mechanics. They know their stuff. I had my truck inspected snd repaired. Excellent work. read more

North Eugene Automotive was recommended to us by a friend several years ago. We've taken our car there ever since and we've always been very happy with the price and service. They do a great job at a fair price. I'm never afraid of price-gouging or selling me things I don't need. For instance, today we picked up our car after having some work done...the price came in $25 UNDER the estimate. Awesome! read more

If you are looking for a mechanic check out these folks. Honest, trustworthy and fast. I highly recommend them!