This repair shop is amazing ! I was treated very fair and my car drives so much better ! The power…read moresteering was making a bad sound. Rack and pinyon steering was in bad shape. Plus some shocked replaced also ! My go to place !

This last week my battery died and I had a pretty busy day ahead of me still. I got my van over to…read moreCavey and I was in and out within an hour and the price was only around $150! 10/10 service and time it took. Highly recommend!

Oakmont Service Center - A Referral That Fell Short…read moreReferrals are the backbone of any reputable business, especially in the world of classic cars. I own a 1949 Chevy, and like many classic car owners, I rely heavily on trusted recommendations. Skilled mechanics who truly understand vintage vehicles are rare in our area, especially since the retirement of one of the most respected classic specialists Eugene has ever had. Oakmont Service Center came recommended by a respected transmission expert, and my first interaction with Jerremy, the manager, was positive. My initial visit--radiator exchange, exhaust leak repair, and a minor carburetor adjustment--went smoothly, and meeting the two mechanics who handle classics gave me confidence in the referral. That confidence didn't last. A Breakdown and a Missed Diagnosis During a casual weekend drive, my Chevy wouldn't start after a coffee stop. After checking the usual suspects with no luck, I called Jerremy. The car was towed in, and it took two days before Eric looked at it. Because I'd had a starter issue in the past, he removed and reinstalled the starter without performing a full diagnostic. A professional approach would have been to verify the actual cause rather than rely on history. The real issue was the distributor. I chose to upgrade to an electronic module and coil. Eric removed the distributor and sent it to a shop in Cottage Grove for the upgrade. When it returned, I made it clear--in front of Eric, Jerremy, and Mike (the owner)--that if there were any questions, they should call the builder directly. No call was ever made. Critical Steps Missed The builder later informed me that Oakmont suggested they "needed to get into the engine," which was unnecessary and incorrect. The distributor had been installed improperly, and a firewall-mounted module was still running six volts--something any experienced classic mechanic would have caught immediately. The car would never have started without correcting that. To suggest engine work without completing basic diagnostic steps was a bad call. Lack of Accountability When I stopped by to speak with Mike about the missed steps, he was "too busy" to talk. Jerremy took my number, but no one followed up. When I reached out again, I was offered a $100 refund--an acknowledgment that mistakes were made, but not a meaningful resolution. I was also disappointed to walk in and see Eric working on my classic without a fender mat. That alone speaks volumes about attention to detail and respect for the vehicle. A Referral That Didn't Hold Up This referral fell short. As another reviewer, Von Sellz, pointed out--we don't all have dash cams to monitor what happens behind the shop doors. Some shops, like Joe's Garage, take thorough check-in photos and run a professional, accountable operation. They've been doing it right since 1952. Oakmont Service Center had an opportunity to live up to their reputation and the trust placed in them through referrals. Instead, they missed critical steps, failed to communicate, and didn't take ownership of their mistakes.

Been coming here for years! Mike's shop is vetted with honest and competent professionals. Always a…read morefair price for services! Clear communication and relevant recommendations to keep vehicles in tip top shape! I definitely recommend them and will keep coming back.

My son brought his car here to find out what repairs it needed as it's an older vehicle. In their…read moredefense the things they listed as needing repairs were correct but the price they were charging for the repairs was outrageous! After looking over the estimate my husband told him to get a second opinion. He took it out to Springfield to a different mechanic. Same repairs for less than half the price. I feel that this place preys on students and people in a bind.

Layne at Sun Automotive was incredibly helpful in getting my daughter's car repaired from out of…read morestate. She thoroughly explained the estimate and shared the owner feels a responsibility to help students. Our conversation made me feel confident bringing my car there to be serviced. Thank you so much!

I'm new to the PNW, so color me surprised when I turned on my outside car's heater and got hit with…read morethe distinct scent of zoo and port-a-potty. Yup. Rats had moved in. This being a time-sensitive matter, as rats could end up chewing through wires the longer they live in your engine compartment, Sun Automotive thankfully made space for my poor car the same day I called. They kept my car for 3 days and were able to work it in around other customers. They found the nest in my heater box and removed it and sanitized everything and changed the air filter where the rats had started another nest. After all of that, they sprayed herbal rat repellent and sent me on my way. They're pretty expensive, the rat repellent they sprayed was about $140, but they do good work, communicate updates well, and they worked me in same-day when other mechanics I called quoted me a whole week out. Overall, I'm very pleased that they were able to get the rats out before any more damage could occur. My car is now safely in a garage, so this will hopefully never happen again. I plan to return to Sun Automotive for regular maintenance.

First of all, I never write reviews but this company's commercials about how fair and honest they…read moreare, are so outrageous and it could not be further from the truth it angers me every time I see one. You might see some positive reviews and that's only because the people that are writing them still don't know they got ripped off. I arrived in Eugene OR five years ago and the engine light went on in my SUV. I happen to be near an auto parts store and knew they had some testing device. They said they I needed some part replaced, I don't remember what it was called now, but it was $200 and easy to install. I didn't buy it then but went to Sun Automotive on Rustic Pl., to get an estimate to fix it. they looked me in the face and said it was gonna cost $900. I told him how the auto parts store said it would only cost $200 for the part and that would be easy to install. but Sun Automotive said the auto parts store didn't know what they were talking about and to replace it would be very difficult to get to. I suspected a rip off and went to a different auto repair company down the road. Not only did they tell me it was easy to replace that part, but when they checked out the car, the only thing that was wrong was that the gas cap was loose. I'm telling you folks and I have nothing to gain for making this up. These are conniving thieves. BUYER BEWARE !

Went in for ac check. Told $650..went for it. Picked it up and was blowing hot air before I got it…read moreoff the lot. Now it's going to be another $1800...well, I'm in for $650 and this was going to hurt but I did it. I do not recommend this business...unless you want to pay 3x the quote. Btw...read the negative reviews...very close to the service I received.

I just had my '97 Z71 truck gone through and repaired by Jt Auto and they did a through and…read moreprofessional job. I would recommend them 8f you want the job done right. I am very happy with their work

I called about a headlight replacement and they let me drive-in within 10 minutes and replaced it…read moreso quickly! The price was amazing and the staff was kind. I'm definitely coming back.

One thing worth knowing for anyone booking here: don't expect your car to be seen at your scheduled…read moretime. Book expecting a wait. I booked this appointment two days in advance for 1:30 pm wheel alignment had & dropped my car off early at 12:36 pm in case they could start sooner without expectations. From 1 pm till 2:47pm car sat in the parking lot untouched. Around 2 pm someone came over to offer coffee n' water & said thanks for your patience, we've had a tough day, but gave me no timeline. Whenn't even started yet, that I finally went to ask how much longer I was told the it alone takes about an hour, so I was looking at another hour on top of the two I'd already waited and hour from the appointment time. When I raised my concern, the front desk staff told me the appointment time isn't when service starts, it's just your drop-off time. That's not stated anywhere on their website or when booking. After more than two hours with no proactive updates I chose to leave & book with another shop. To the shop: this would've been a completely different experience if someone had simply told me up front that you were running behind & given me the choice to wait or reschedule. I would have rescheduled if that option had been offered honestly & early. Please train your team to flag delays proactively & add a note when booking that appointment times are drop-off windows. That one change would fix everything that went wrong here.

I had a cam sensor and motor mount replaced in 2017. Very helpful, polite, fast, kept me updated…read more The tech did a multi- point inspection, warranty on parts family - owned.

C & L is looking to scam you. My engine was overheating, so out of desperation I went to them,…read morebecause they were closest to my job. They charged me $80 for a diagnosis. Turned out it was my radiator fan not working and they quoted me $1,100 to source the part and replace it. I reached out to a family friend mechanic back home in CO and he told me that quote was ridiculous. I found the part for $80 off Amazon, found a local mechanic off Highway 99 who then replaced the radiator fan in 20 minutes and only charged me $100. That was 3 years ago. Haven't had an overheating issue since.

Everyone from front desk Jessica, scheduler Loren and mechanic(s) Adam & the rest of the excellent…read morecrew are always fair with competitive pricing, honest, knowledgeable and super capable to work with! 5 huge 's and the owner Mike isn't too bad either lol... Very clean shop & We love that they offer you a loaner car or arrange a lift to & from their business also! We recommend this business without hesitation!

The woman at the front desk is FABULOUS. They did change my oil and that seemed to go well, other…read morethan interacting with a mechanic there. I have a vehicle that is old, and I simply want to do what I gotta do to keep it running. The mechanic I spoke with who pointed out some things that need done, just interacting with him made me uncomfortable. He wasn't friendly, I felt underlying passive aggressiveness + judgement for not jumping at the chance to book services (it is a financial issue!). Also I came here a year ago and it was the same feeling from him, he said it was almost past due to get new brake pads. I still haven't done new brake pads. Today I took my car elsewhere and my brake pads are at 6mm, so they have more mileage than he gave the impression of. I won't come back, my gut told me don't go there again. Had he been warm/friendly, there's a very strong chance I would have booked with them.