I heard about this place through a friend of mine. She talked about how they were so kind, reliable…read moreand did such a great job on her car that she fully trusts them now as her go to mechanic's. I went right away, my brakes and rotors were completely messed up to where I was having a grinding sound when driving. Thankfully, when I got there, I was reassured that it would be within my budget to fix the front brakes. They also were super kind and understanding and allowed me to use their loaner car since my car had to be worked on and I didn't have the funds to pay within the same day. I'm very appreciate of this company and they have gained a forever customer with the service I received.

I have used North Eugene Automotive for many years. The crew there have been outstanding fixing my…read morecar. They even have a loaner car so customers are not without a car while their car is being fixed. If you want a good mechanic go see Brian and gang at North Eugene Automotive.

I stopped in to get a tail light bulb replaced. Jeff put one in for me and didn't even charge a…read moreservice fee. Totally didn't expect it. He is so kind. I expected to pay for the time it took to remove the cover and put it back on.

great service and value! definitely my go-to local mechanic :) strongly recommend this shop for all…read moreyour vehicle mechanical needs.

So grateful! The folks here are kind and genuine . They helped me with my interlock device which is…read moreincredibly frustrating and confusing but having such kind knowledgeable service helps the process. I'll definitely be back when I need services done again!

We got a call from the owner himself to discuss replacing our clutch. They had great communication…read morethe whole time and the prices were acceptable. Our new go to shop in Eugene.

I am from out of town. Radiator blew while towing fifth wheel. Needed a quick turnaround due to…read morecampsite reservation expiring. A mechanic worked late on a Friday so we could meet our deadline, which we did. Thank you! You delivered, Integrity!

The woman at the front desk is FABULOUS. They did change my oil and that seemed to go well, other…read morethan interacting with a mechanic there. I have a vehicle that is old, and I simply want to do what I gotta do to keep it running. The mechanic I spoke with who pointed out some things that need done, just interacting with him made me uncomfortable. He wasn't friendly, I felt underlying passive aggressiveness + judgement for not jumping at the chance to book services (it is a financial issue!). Also I came here a year ago and it was the same feeling from him, he said it was almost past due to get new brake pads. I still haven't done new brake pads. Today I took my car elsewhere and my brake pads are at 6mm, so they have more mileage than he gave the impression of. I won't come back, my gut told me don't go there again. Had he been warm/friendly, there's a very strong chance I would have booked with them.

Great experience with both car and pickup. Was given fair estimates and end price was very close if…read morenot less. Repair time estimate was closely followed.

Took my car in after some sudden vibrations and smells coming from the engine stalled my road trip…read more Came in on a Friday morning and was serviced immediately; told me what was wrong and what he would do to fix it within a few minutes of prodding around and asking questions. Said it would take an hour, and it ended up being ready to go in about 45 minutes. Very kind and knowledgeable staff. Very handsome dog named Chester in the office. My car drives like I'm riding on air. Thanks guys!

Great service, expensive (I think), Great Service!…read more $180 to tow 5.5 miles in town during regular business hours. AAA (love AAA) wouldn't cover. AAA uses Ray's Towing too. Ray's towing was recommended by St. Vincent de Paul auto sales, so I called around for prices, including Ray's. Everyone was about the same, but still $180 for a short daylight tow seemed excessive. They did an excellent job. So call them first, before you get old, grumpy and cheap. I would use Ray's Towing again, and still bitch about the price. They're good.

My Scion xB wouldn't start and I needed a tow to the mechanic. I called Ray's Towing and we…read morescheduled a pick-up and delivery for the following day. They called me the morning of to let me know that the driver was on his way and when he showed up he also called me. He got my car onto a flatbed towing truck and dropped it off at the mechanic. Everyone from the person who answered the phone to the driver was friendly, polite and knowledgeable. I called a couple of towing services and Ray's Towing was around the same price so it must be the norm. I don't have insurance or roadside assistance to cover the tow so I had to pay out of pocket and I didn't think the price was unreasonable. Definitely recommend!

the last honest auto mechanic shop…read more.. look no further than econo auto service for all your mechanical needs! my wife is a traveling photographer and was recently sent to eugene for work (we live in central oregon). her car made it safely there, but the next day, she heard a "pop" and it wouldn't go into gear. yikes! what do you do when you're in a city far from home and your car needs repair? imagine the panic. as luck would have it, i came across david at econo auto service. i called him and explained both the situation, and my fear. he immediately put me at ease. he recommended a tow company, and took my wife's car in for evaluation, diagnosed it within hours (bad master/slave clutch cylinders--a repair we had attempted to do ourselves last year), and had it repaired in less than two days. we knew that the starter was on it's way out, which noticed and suggested replacement during the other work because he didn't want my wife to be stranded somewhere. he explained everything in plain terms, didn't make either of us feel stupid for not knowing more about our car, allayed fears with constant communication and patience. the work was superb. and even tho he could have easily gouged "an out of towner" his rates were both reasonable and fair. my wife drove home safely without any further issues. we got lucky. you can too! call econo auto service and know that you can trust them with your repair.

Going to Econo Auto was a great experience. We needed our rotors and brake pads fixed by the next…read moreday. They fixed them very quickly and at a great price. They also sell a small collection if plants which adds to the pleasant experience. The workers and owner are very nice and are not trying to rip you off. Love this place.

I've known Bruce Brooks since the 1990's and he is as trusted and honest as there exists in the…read moreauto repair business. Great friendly service and you can take anything they say as truth. When I was younger and cash was tight, he helped me out when I needing a help! He's helpful, friendly, courteous and kind. The team he's created live and operate with his values. There's no better place in Lane County. Just recently, I had an internal mud flag issue rubbing on my tire. His tech Josh quickly identified and repaired it, "no charge, just come back with your auto maintenance needs."

We had a variety of different problems with our 2017 BMW 320i and decided to take it to Brooks…read more They were very straight forward about what needs to be done and what can wait awhile to get fixed. We gave them the car and within 24 hours they fixed everything which included a compressor change. Overall, they were courteous, honest, and very efficient with their work all at a fair price.