I was pretty nervous coming here as I don't know much about cars and have had some interesting experiences with auto shops in the past. I was pleasantly surprised with my experience however. I brought it in first thing in the morning and they called with an update only a few hours later. They got straight to the point and told me exactly what needed to be fixed, how much it would be, and how long it would take. They gave me constant updates throughout the day and I was even able to pick it up the same day. I especially appreciated how they didn't try and scare me into fixing a dozen other things like other auto places have. The staff seemed knowledgeable and were very nice and the prices seemed reasonable. I would definitely recommend bringing you car here! read more

We had an exceptional experience here, with Brian as our contact person. I brought my car in because the Mazda dealership had recommended about $2000.00 worth of maintenance after a routine oil change, and I wanted a second opinion. Brian scheduled a free inspection the very next day and confirmed my suspicions that no work was actually needed. They were so friendly and efficient, I almost wanted to have something done just to show my gratitude. Instead, I'm highly recommending them in my review and will definitely take my car to them for service in the future! And Brian is a really nice guy, to boot. read more

Amazing team working here! They are very supportive, friendly, and reasonable with their pricing and recommendations. I hope I won't need to return, but if I ever have a problem again I will be returning here! read more

Brian and the team took such great care of my son and his 4Runner. I really appreciate the communication, thorough repair, and notes on things to keep an eye on in the future. read more

I have an older Lexus and I need to have service I trust - I don't use random franchises with inexperienced staff for my oil changes, and I trust that using a regular mechanic shop with records of what services my car has received will make for a longer life for my car. I was concerned about a noise I heard and had it checked with a road test when I also had my oil change. It turned out that it was probably road noise and I didn't need to worry further about this at this time. I also will be getting my Nissan Leaf serviced here as the dealership staff quoted me for a radiator flush - no radiator in a Leaf. The consistency of care is important to me as a single, older woman who relies on professional services for my assets. read more

I have taken my car here just once so far, but I am planning to take all of my cars here in the future. They are friendly, knowledgable and fair. Their location is very nice so that you feel safe to go for a walk or grab a coffee too. I also like that they specialize in euro/asian cars. read more

We have have used Euro-Asian for 12 years. Super helpful and honest. Would not go anywhere else. They also have loaner cars and bikes, concerned about the environment. read more

My check engine light came on, and I had been told by Jiffy Lube that my transmission was going to fall apart immediately due to not having a transmission fluid changed, so I decided to give Euro-Asian Automotive a try to check my light and take care of the fluid change. They exceeded my expectations. I called on a Monday, got an appointment for Tuesday morning. They were friendly, courteous, and just had incredibly customer service - they even took my car keys off the ring AND put it back on for me, a small gesture, but much appreciated all the same. Not only did they do the two simple services I requested, but they also gave my car a free inspection and let me know about some issues they found that they thought I should fix at a later date. I was impressed with their honest and integrity. They did not try to upsale me on fixes my car didn't need immediately even though they could have easily made my issues sound more dire than they were like many other companies do. Overall they are quick, knowledgeable, friendly, and have integrity. Even though this was an easy service, my experience here today has ensured I'll come back AND tell a friend. Thank's Euro-Asian Automotive! read more

My car started to lose power during my road trip from Seattle to Los Angeles. I stayed the night in Eugene and went to the guys at Euro-Asian, who were extremely understanding and helpful about the situation. They knew that I was in a time crunch, and happily helped me diagnose my problem and get me back on the road in no time. Thank you guys the help and will definitely be back if I'm ever in the area again! read more

Always courteous staff and the crew here really do a good job. My wife and I take all of our vehicles here for service. I highly recommend them! read more

Very friendly and professional. They noticed I had a tail light out and replaced it (with a new one I had in the glove box) free of charge! Haven't had any problems with them at all. read more

My car was making bad noises from the front 2 wheels and I was in need of an oil change. I live in the country and even though I an staying in place I need a reliable vehicle. They were able to get me in quickly and practiced social distancing. Car fixed very happy. Will and his crew are very knowledgeable and friendly. I always rely on them to help me out! read more

Last week I took my car into this establishment for repair. The repair would take approximately half a day. With that in mind a loaner car was offered, which I accepted. I get in the loaner car to discover that it is running in empty. I put $10 of gas in the car so I get get to my meeting and home to wait for my car to be done. When I returned to pick up my car, presented my gas receipt and paid the $759 for the repair. At no time did they even offer to reimburse me for the gas I put in their loaner, though they benefited from the purchase. I was brushed off with the remark that generally the car isn't returned with gas in it. Really, unacceptable. The other issue I had was my request to clear the Service B light on my car. Before leaving that morning I discussed this with the mechanic, was assured he would check it out and call me with what needed to be replaced. I received no call but did receive a charge of $220 for the Service B. For these reasons I will not use nor recommend their auto repair services in the future. read more

We had car difficulties while driving through Eugene. Dan and the guys were referred by our mechanic, Car Tender in Seattle. These guys were absolutely awesome and really did a great job explaining what was wrong and the weird things to watch with our BMW year. A great run business with a strong focus on environmental sustainability, I would recommend any of the Euro-Asian in the Eugene area to anyone!! Thank again for all your help! read more

I didn't feel like i was going to get scammed or taken advantage of. Customer service was friendly and put everything simply. Quick turnaround and a good price. I would recommend. read more

Very reasonable prices, fast turn around and courtesy vehicle. The staff was friendly and courteous. My overall experience with Euro-Asian Automotive was exceptional! read more

This place is amazing! We recently purchased a used Smart Car, about two months ago. The car wouldn't start and I was stranded at the mall. We had recently heard that EuroAsian actually works on Smart Cars. The only other places I know of are Mercedes-Benz of Portland and Medford. Mercedes-Benz of Eugene doesn't even service them. Anyway, we gave Ryan a call (who is awesome, by the way); he had a tow truck to us in less than an hour. A loaner car was waiting for me when we arrived at the shop. In a couple of hours, we found out it was the fuel pump. Part ordered, replaced, all covered under my 90 day warranty (thank the good Lord) and my car was done within the exact time frame originally estimated. I couldn't be happier with this auto care service. They are fair, honest and affordable. I highly recommend them to all! read more

Euro-Asian Automotive - My Smart Car all fixed by Euro-Asian! - Auto Repair Near Me - Eugene, Oregon

What an amazing experience today. Ryan went above and beyond to assist me today when my car wasn't running well. I got the car to him and a few hours later he called and said it was done. Oh my, I was so happy. He truly took care of me as if I were his best friend. I can't say enough positive things about Ryan and Euro-asian. By the way, the car is running great. I'm so lucky to know that Ryan and the crew are there to take care of us. read more

Excellent auto shop. The fact you will need an appointment sometime I think is strong evidence that car owners are eager to get their car here. Their no nonsense managers are a breath of fresh air with car repair which always feels stressful with the expertise stacked against you. These folks have saved me HUNDREDS of dollars in repairs when I've asked them for a second opinion on other shops or tire centers recommending repairs. If you got a Euro/Asian car get it here. read more

Easy to get an appointment online. Friendly staff and reasonable cost for service on my Volvo. Thanks!

Went to get an inspection on a used car that I'm thinking of buying. Very nice service, took shorter than what I expected. They explain every problem in detail, and even showed me how to stay alert on those problems. Recommended to anyone. read more

Really helpful and fast service! Found out what was wrong with my car and fixed it in less than 24 hours! Really good location for students as well since it is so close to campus. They were great at explaining exactly what was wrong with my car as well. read more

I told the guy i didn't know much about the car and just need air filter change and brake fluid flush for my altima. They ask me for $327! the inspection alone is $88. So it's 327+88 for repair. Could you believe it? Maybe i am so dumb that i trusted these fake reviews. read more

Let me first say that I think this place does an excellent job. However, you're going to pay much more for services here. So my advice is (and I know quite a bit about cars), if you have a repair that is very technical go ahead and take your car here and pay extra. The job will be done right and you'll be happy. However, if you have a job that isn't that difficult (i.e. brakes) I would definitely shop around because you can find a place that is much cheaper that does a great job too. read more

Have been going to Euroasian since 2007, trusting them with my non-profit salary to provide me with the best car diagnostic work rooted in truth and consciousness. My experience with them has been positive till now. I have still nothing but positive things to say about the employees there and the person running the joint, but my issue is with the actual owner, which is extra disappointing. I brought my car there after it began to loose power on the highway. It was like the gas pedal stopped working and would fail to accelerate for about 20 seconds. The guy called to tell me to fix a whole bunch of small, old car maintenance issues, which I fixed a portion of just to humor them, hoping it would fix the problem and go figure, it did not. I called to challenge them on this and ask if they had checked the fuel pump pressure and the guys working in the car transferred me to the owner. The owner then proceeded to talk down to me and give me this awful, sassy reply regarding my challenge stating, "When you go to the doctor for a headache they don't do an MRI right away blah blah.... *Insert condescending tone* instead of admitting they didn't know what the heck was wrong with my car, they immediately went to general fix it stuff and got pissed when I asked questions and challenged why they didn't check certain things. THEN, because I stopped him in his sentence and told him he was being condescending to me and I felt I wasn't being taken seriously because I'm a woman, they made me go in to sign a contract before they would finish fixing anything. This, to a client who has been going there since 2007? Wow, as a customer I have every right to learn about my car, ask questions and challenge why they do certain things. This is called being an INFORMED CLIENT. Hoping the owner was having an off day and this isn't how he treats other clients like me who want to learn and be informed. Since then I took my car to another awesome place, where they admitted they didn't know what was up, researched different possibilities, communicated with me, and offered to let me watch them work in the car. read more

Took my xterra in for an oil leak. They had the diagnostic done that day, and the gaskets replaced the next. The price was also consistent with average prices found online. No BS at the shop either. I can't find one thing to complain about, which isn't surprising since this shop is in the same family as Autohaus. I'd recommend this place to anyone. read more

I love cars. Unfortunately, while in law school, I do not have the opportunity to do alot a work on my car myself. In such case, I would Iike to take my car in a mechanic who I can trust not to rip me off and do the job right in a timely manner with a smile on his/her face. I had such a mechanic for my car when I lived back in Los Angeles. It took me a while to find such a mech here in Eugene, but now that I have found it, I feel like I have hit the jackpot. I first visited this place when I owned my Acura to get a oil change. Now, with cars, I am a little snobbish, so I like to put in my own oil and own filters. In the past, I have run into some shops who will not change my oil for me if I request to use my own oil and filter. Not at EuroAsian. Not only did they comply with my request, they did it with a smile, fast, and at a fair price. I appreciated this and I remembered this. On my second visit, I brought my other car, a BMW to the shop to get the thermostat replaced. BMWs are generally expensive to maintain, and being a law student, I like to do my best to cut cost with driving this car, while at the same time treat this car with the respect she deserves. EuroAsian replaced my thermostat without any hassle or hustle. They informed me of another issue with the car they notice, but that was it; they informed me and did not try to push me into getting the work done. In fact, they informed me that I would be good for a while with the problem but that it would be wise to get it fixed soon. Because of this frankness and professional work they did with the thermostat, I returned to the shop and had the subsequent work done on my car. When I compare price points of the type of work I had done, I certainly got fair and even somewhat discounted deals. Considering how particular BMW work can be, I was certainly appreciative of the fast and honest approach of Euro Asian. The shop is certainly my place to go for my automotive needs for my duration here in Eugene. read more

The BEST! If you have a kid at UO and you are remote, THIS is the place to send them for repairs. Ryan and his crew are awesome! My daughter had problems with our X5. She brought it to Ryan and they took care of it as soon as possible and were very caring and fair in the process. I can't say enough about our positive experience with Euro-Asian Automotive. They are the BEST and it is such peace of mind knowing these guys are in Eugene for any future car problems. Thanks, guys!!!! read more

Always trusted these guys with our German cars. After trying some other places around town, I found Euroasian to be among the most honest and reliable. Rates are pretty reasonable for German cars, especially compared to dealership rates. read more

Haven't bought from them but the guy on the phone was very nice and he even gave me some tips to buy the battery I needed for my car. If they were not as overpriced I would have bought from them but ohh well. read more

A wonderful shop with honest, good people. Chad and Ryan are both very helpful and took good care of me. I'm glad I took my Jetta here instead of going somewhere else. It had 4 check engine codes and instead of throwing parts at my car they recommended the correct oil and were able to fix all the problems for just the cost of an oil change. The car runs better than ever now, and it turns out I've been using the wrong oil for ten years. The shops that don't specialize in European cars constantly use the wrong oil and may have charged thousands which wouldn't fix the problem. They also saved my life by pointing out that my brakes were at 5% which I'd have never known had they not gone out of their way to check safety components. Very highly satisfied and I would recommend them to anyone. read more

I have found a home for my Volvo! I have been looking for a place where not only is my car getting the best care but so am I. Ryan is awesome, he is clear and takes the time to address my concerns. This is like finding a new Doctor....BIG! read more

My check engine came on today on my way to work. I called Euro-Asian and Brian was amazing. He arranged to have me shuttled back to work while they diagnosed the problem. He gave me an update and quote by noon and he told me he would check in around four. They weren't sure if they would be able to finish it the same day, but I was assured I could have a loaner, if needed. He called at four and they had finished, arranged someone to pick me up and I was on my way. Everyone I dealt with there (including a visit last December for our other car) have been friendly, professional, and dedicated to giving a great customer service experience. If you want friendly, efficient, and stellar service, go to Euro-Asian! Thank you!!! read more

Amazing service. I drove in today to have my battery checked. They had lots of cars there being worked on but checked my battery right away. Determined I needed a new battery (I had already expected it) They didn't have battery in stock but had one delivered and installed it and had me back on the road in less than 30 minutes. Very professional. read more

Excellent service, very friendly. Ryan took very good care of my daughters Audi and gave us a loaner car so we weren't stranded. Highly recommended read more

I'e been using Euroasian since about 1995 when George made a house call to start my recalcitrant 83 Saab in the Oakway parking lot! Since, they have kept out 3 Hondas, 1 Subaru and Acura MDX in great mechanical condition at reasonable rates. They are prompt and we have never had to make a return visit for something not done correctly on the first visit. Dan always answers the phone, "Euroasian, Dan, I can help." great line. read more

These guys are simply incredible. From my early Saab to my current Audi, I've never been disappointed. But today, we brought my wife's Mazda to them - even though we're under warranty with Keifer Mazda. Keifer couldn't diagnose the issue after 3 tries. EuroAsian not only found the issue - they fixed it for free!. Love Ryan and the guys. They're awesome. read more

Moved back, "home" to Eugene in 2014 and this is the only place we will take our 2008 SAAB 95. Their work is always done right and on time. Keep up the great job guys!!! read more

We had a fantastic experience this morning with Ryan Kissel the general manager. The review mirror of my 2005 Volvo SUV came detached and I needed to drive home to Seattle. Ryan spend 30 minutes fixing the mirror. We tried to give him a tip since it's the holidays and he refused. He took wonderful care of us and was so positive and fun throughout the process. We are grateful for Euroasian! read more

I don't recommend this place. I felt taken advantage of as a woman and sold into more repairs than needed. Shame on me for telling them I needed my car on a trip in 4 days, and that I suspected something was wrong. I gave them plenty of time to diagnose some suspected troubles (slight burning oil smell but no oil drops on ground). I told them I'd be getting rid of the car at some point and didn't want to invest too much into it. 15 minutes before their closing time, they told me I had $1800 worth of repairs needed on a car worth about the same. I had to decide to go forward with the repairs that evening, or not have the car for my trip. I was afraid not to do the repair (stranded with my kids and me on our vacation), and didn't have time to rent a car before leaving for the trip. I should have asked exactly what they were planning to do for the $1800. I was blinded with being upset about the cost and disappointing the kids. When I went back after my trip to complain, they said they changed the timing belt, which I had just had done the prior year (they had all my repair papers), for example. They said they needed to do that because oil spilled on it during the repair. I later researched my issue and found out that the oil smell is typical in '99 Subarus and since there was no oil actually leaking into the environment, It wasn't something to be too worried about. read more