This is the third excellent experience I have had with Wayne's Garage. They do a thorough…read moreinspection on my 2003 Avalanche and help me keep her running in tip top shape. The guys are great and I will be back again. You should try them too.

What a great shop this is! I just found them a few weeks ago. I had work done on my Acura at a…read moregarage in Eugene and the problems weren't only not fixed but created a problem with my A/C. Jerry was so nice and scheduled to check out the car a few days out. I dropped off my car and the mechanic went over the issues I had: speedometer cable broken and replaced Idle control not working. Come to find out, my A/C wasn't working right either. The shop is very clean, as is the waiting area and bathroom. They had coffee and water available to drink while I waited. The work was done in a reasonable amount of time. I was warned that the A/C issue might involve having to remove the dash inside the car to find the problem and might be a pricey fix. Ugh. I was preparing for the worse and praying for the best. The speedometer cable was not broken but disconnected. Huge cost savings there and impt. because the part was no longer being manufactured. The Idle control part that was put on by the Eugene mechanics and didn't fix the idle problem wasn't the necessary part to fix the idle problem. My car has a manual transmission. It has two Idle control parts not one which is what automatic transmissions have. The one that was replaced was for hot starts...the one I needed was for cold starts which would solve both cold and hot start idle issues. I found a used fast idle control assembly part online and that fix was properly fixed now. The fix made by the garage in Eugene to address the fan issue for the radiator was not fixed. Mainly because the problem wasn't the fan but a dead battery. The Eugene mechanics repair that was made was to add a timer and sensor which, not only wasn't necessary but ended up being the cause of the A/C unit not working. It was blowing the A/C fuse making the A/C not work. Thankfully the dash wasn't taken out so the fix was not as expensive as I thought it would be. I am grateful for good and honest mechanics. I am frustrated with having to go back to my previous mechanic and try to get some money back on the work they did but I'm going to try. Wayne's is my new Acura mechanic.

Can't say enough good things about Jon Mermis' Springfield Automotive and Transmission. Broke down…read morein Springfield driving my hot rod from Palm Desert, CA to Victoria, B.C., Canada. Broke a spindle on a '63 Jag XKE front end. Jon did the impossible, locating a spindle in Salem, OR. His mechanic, Don, provided me with transportation to get the needed part. Made a three hour round trip for the part and they were able to make repairs and finish by end of day. Jon continued to call and check on my progress throughout the day and even guided me back to my hotel during rush hour! The next day he called to see how we're doing. I have never experienced a more professional, motivated and caring auto repair shop. Highly recommend to everyone. B.R., Palm Desert, CA

Awesome shop, and honest people, I brought my truck in to get the 4wD fixed and they had it…read morediagnosed & fixed the same day. They actually communicate to explain what the issue with your vehicle. Now it's fast forward a few months and my four-wheel drive light started coming up as service 4 wheel drive, so I called and let them know. They were very happy to have me back and said to bring it on in. They diagnosed it and it was one of the 4WD parts. They were kind enough to just swap it right out, I did not have to pay for the second installation and they upgraded my part with a lifetime warranty. I plan to bring all of my vehicles here from now on. Thanks guys, it's nice to know there's still an actual honest automotive shop.

I just had my '97 Z71 truck gone through and repaired by Jt Auto and they did a through and…read moreprofessional job. I would recommend them 8f you want the job done right. I am very happy with their work

Went in for ac check. Told $650..went for it. Picked it up and was blowing hot air before I got it…read moreoff the lot. Now it's going to be another $1800...well, I'm in for $650 and this was going to hurt but I did it. I do not recommend this business...unless you want to pay 3x the quote. Btw...read the negative reviews...very close to the service I received.

I called about a headlight replacement and they let me drive-in within 10 minutes and replaced it…read moreso quickly! The price was amazing and the staff was kind. I'm definitely coming back.

One thing worth knowing for anyone booking here: don't expect your car to be seen at your scheduled…read moretime. Book expecting a wait. I booked this appointment two days in advance for 1:30 pm wheel alignment had & dropped my car off early at 12:36 pm in case they could start sooner without expectations. From 1 pm till 2:47pm car sat in the parking lot untouched. Around 2 pm someone came over to offer coffee n' water & said thanks for your patience, we've had a tough day, but gave me no timeline. Whenn't even started yet, that I finally went to ask how much longer I was told the it alone takes about an hour, so I was looking at another hour on top of the two I'd already waited and hour from the appointment time. When I raised my concern, the front desk staff told me the appointment time isn't when service starts, it's just your drop-off time. That's not stated anywhere on their website or when booking. After more than two hours with no proactive updates I chose to leave & book with another shop. To the shop: this would've been a completely different experience if someone had simply told me up front that you were running behind & given me the choice to wait or reschedule. I would have rescheduled if that option had been offered honestly & early. Please train your team to flag delays proactively & add a note when booking that appointment times are drop-off windows. That one change would fix everything that went wrong here.

Oregon Auto is by far the most trustworthy and fairly priced auto shop in the area. My entire…read morefamily uses them and I send every person who mentions auto problems to them. They are usually pretty busy because they are so well known, so be sure to call before you swing by so they know you are on your way!

the dude is a prick, very rude and unprofessional. we parked infront of the building because we had…read morea 38 foot trailer on with a dually and he flipped his shit and we were nice at first then we told him to calm down because he was making a scene and he flipped his shit and wouldn't stop yelling after. why would anyone want service for somebody who treats customers like that. mind you they were closed

I have continued to use Oakmont Service Center exclusively since January 2020. They are courteous,…read morereliable, competent and honest. Excellent in all respects. Most recently, for various reasons, I felt that I probably needed a new battery (or alternator!), but they indicated that both were fine. Also, I mentioned that my car (a second vehicle) probably needed an oil change. After checking, they stated "Nope, good for another 3000 miles." It would have been easy to take advantage, but they did not. I happily paid the $45 inspection and testing fee. Look, if you need a solid business to maintain your car, I don't think that you can do better. Two thumbs up and five stars all the way.

Oakmont Service Center - A Referral That Fell Short…read moreReferrals are the backbone of any reputable business, especially in the world of classic cars. I own a 1949 Chevy, and like many classic car owners, I rely heavily on trusted recommendations. Skilled mechanics who truly understand vintage vehicles are rare in our area, especially since the retirement of one of the most respected classic specialists Eugene has ever had. Oakmont Service Center came recommended by a respected transmission expert, and my first interaction with Jerremy, the manager, was positive. My initial visit--radiator exchange, exhaust leak repair, and a minor carburetor adjustment--went smoothly, and meeting the two mechanics who handle classics gave me confidence in the referral. That confidence didn't last. A Breakdown and a Missed Diagnosis During a casual weekend drive, my Chevy wouldn't start after a coffee stop. After checking the usual suspects with no luck, I called Jerremy. The car was towed in, and it took two days before Eric looked at it. Because I'd had a starter issue in the past, he removed and reinstalled the starter without performing a full diagnostic. A professional approach would have been to verify the actual cause rather than rely on history. The real issue was the distributor. I chose to upgrade to an electronic module and coil. Eric removed the distributor and sent it to a shop in Cottage Grove for the upgrade. When it returned, I made it clear--in front of Eric, Jerremy, and Mike (the owner)--that if there were any questions, they should call the builder directly. No call was ever made. Critical Steps Missed The builder later informed me that Oakmont suggested they "needed to get into the engine," which was unnecessary and incorrect. The distributor had been installed improperly, and a firewall-mounted module was still running six volts--something any experienced classic mechanic would have caught immediately. The car would never have started without correcting that. To suggest engine work without completing basic diagnostic steps was a bad call. Lack of Accountability When I stopped by to speak with Mike about the missed steps, he was "too busy" to talk. Jerremy took my number, but no one followed up. When I reached out again, I was offered a $100 refund--an acknowledgment that mistakes were made, but not a meaningful resolution. I was also disappointed to walk in and see Eric working on my classic without a fender mat. That alone speaks volumes about attention to detail and respect for the vehicle. A Referral That Didn't Hold Up This referral fell short. As another reviewer, Von Sellz, pointed out--we don't all have dash cams to monitor what happens behind the shop doors. Some shops, like Joe's Garage, take thorough check-in photos and run a professional, accountable operation. They've been doing it right since 1952. Oakmont Service Center had an opportunity to live up to their reputation and the trust placed in them through referrals. Instead, they missed critical steps, failed to communicate, and didn't take ownership of their mistakes.

I asked the Facebook world where to take my car for timing belt and water pump replacement and…read moremultiple people raved about NEA so I called and got a quote. Not only was it the best price in town, but they were very helpful with working with my busy schedule to get my car in and out. Every person we interacted with was so friendly and helpful. Casey kept me updated nicely and was very helpful on the phone. The work done was great and a fair price. I'm so happy with how it turned out, and I'll definitely be bringing all my future business there!

I heard about this place through a friend of mine. She talked about how they were so kind, reliable…read moreand did such a great job on her car that she fully trusts them now as her go to mechanic's. I went right away, my brakes and rotors were completely messed up to where I was having a grinding sound when driving. Thankfully, when I got there, I was reassured that it would be within my budget to fix the front brakes. They also were super kind and understanding and allowed me to use their loaner car since my car had to be worked on and I didn't have the funds to pay within the same day. I'm very appreciate of this company and they have gained a forever customer with the service I received.

Phenomenal!!! Honest, fast, and so reasonable! I had horrible experiences with several other…read moreshops before I found this one. I think I have found a place that I can trust for all the work my car might need.

Great and helpful service!…read more I had issues with my truck not starting properly but Jeremy was able to help keep me on the road. He also was able to identify potential future problems that could occur with the vehicle which I very much appreciated as a non-car person. Will definitely book here for future maintenance!