I stopped in to get a tail light bulb replaced. Jeff put one in for me and didn't even charge a…read moreservice fee. Totally didn't expect it. He is so kind. I expected to pay for the time it took to remove the cover and put it back on.

great service and value! definitely my go-to local mechanic :) strongly recommend this shop for all…read moreyour vehicle mechanical needs.

Peter went above and beyond for me by making sure a issue my vehicle was having a part from the…read moremain issue of why I had brought the vehicle to him to fix in the first place. He found out that there was something else going on and he was stunned that a different mechanic had allowed me to drive in the condition that it was in. He took separate time and did something simple to fix it therefore ensuring the safety of me and my kids. I can't say enough about how grateful I am that he made sure that my vehicle would be safe to drive. I know there's good people out there, and Peter is one of those people! I would definitely recommend anybody to him to fix their vehicle.

Fantastic service. Prompt, timely, professional, courteous…read more I needed to have an older model classic car towed out of the garage. It was a tight fit and tricky. And all went really well. Highest recommendation!

Ryan not only helped me get my car started over the phone when my fuel pump went out, he came in on…read morea Saturday and replaced the fuel pump and did one awesome job. This guy is honest and knows what he's doing. He has me as a customer for life.

On a long drive down I-5 to CA, my car developed a serious issue just outside of Eugene on a…read moreSunday. I called Ryan and he helped me troubleshoot, consider my options, and come up with a plan. He was able to access a mechanic's database, that was vastly better than what I was able to find trawling through the internet. Many many appreciations due for so kindly and generously sharing his time and knowledge with me.

I went into the shop in 2023 to have A/C and leak fixed for summer. They were fair and the price…read morewas good. I recommend fixes and tell the service person ALL of your concerns.

I was a customer of Absolute Automotive for many years, which is why writing this review is a bit…read moredifficult. My previous experiences with this shop had been satisfactory including reasonable prices, which is why I returned for service this last time. I had my Mitsubishi Montero Sport, with approximately 95,000 miles, towed to the shop after it had been in storage for several months. Before storage, I had driven it and I had not experienced any misfires. My vehicle was towed because an oil leak had contaminated the alternator, preventing it from keeping the battery charged. I wanted the leaks repaired, the alternator replaced, and my SUV inspected before I began driving it again, so it would be dependable. The shop performed repairs including oil leak repairs, a tune-up, an oil change, a new alternator, a new air filter, and a new 5-year battery. My bill was just under $2,000. When I picked up my SUV, I was told it had developed a misfire likely related to Sta-Bil fuel stabilizer I used during storage. I was instructed to drive my vehicle and run several tanks of premium fuel through it, and I was told the issue should resolve itself. During that time I experienced surging and reduced engine power. I followed those instructions, but the issue continued. I returned to the shop, where the code was cleared, but the problem persisted. I was again advised to continue driving my SUV and to continue using premium fuel. At that time, I was not advised that additional diagnosis was needed to determine the cause of the misfire. After several months, while driving on the freeway, the engine suddenly shut off and I had to coast to the shoulder. Approximately an hour later, I was told my vehicle had suffered catastrophic engine failure and was not repairable. I was also directed to a local wrecking yard (B & R Auto Wrecking) that might offer around $200 for my SUV. Even though it no longer works, I decided to keep my vehicle. I reported the drivability issues multiple times and followed the advice I was given by the same person at Absolute Automotive. Despite this, my vehicle ultimately suffered catastrophic engine failure. Also during this time, that same employee sent me unsolicited and very explicit photos of himself by text message (receipt). He later apologized via text. I responded that his behavior was not okay and that I did not want to discuss it further. I do not believe the owner(s) of the shop would condone this behavior. I have been unable to speak with an owner because the same employee who sent the nude photos answers the phone whenever I call. I also submitted a written request by email for copies of my last three repair invoices several weeks ago so I could better understand the work that had been performed on my vehicle. I have not received a response. As a long-time loyal customer, I did not expect this type of experience. As a woman in her 60's I no longer have a working vehicle because it would cost thousands of dollars to rebuild the engine, so now I have to walk everywhere. To say the least, losing reliable transportation has had a significant impact on my daily life.

Formerly, we've had wonderful care for many years. Nice ,friendly, professional, competent…read more HOWEVER: a warning triangle appeared on my dashboard ! Not taking any chances, I dropped by and asked what the problem was. $45 later, i was told my car needed an oil change. That was for "diagnosis" only. Asking how much it would cost to connect my cell phone to the car, it would be $75. Went then to my current provider to get the oil change. They connected my phone it for NOTHING. What more can I say?

After many happy repairs with the former owner of Eugene Car Care, we will not be returning. The…read morenew owners charged me for an unauthorized but not very expensive repair saying "we knew you were the type of person that would want that fixed." Later they attempted to charge me for a very expensive repair that was very likely still under warranty from a much earlier repair. They said the mechanic "just knew" this repair was needed, but denied it was related to the older repair. They then told me the documents for the earlier repair were not in my glove box and that they could not access old records bc their system had changed. After several days wait, they called to tell me I could come get the car. No mention of that urgent and expensive repair was made and my documents were not returned. Looking for an honest mechanic, again.

I used this shop for a pre purchase inspection. I actually brought a few cars his way, and he was…read morevery thorough and I felt confident he wouldn't let me purchase something that wasn't in good condition. Thanks to him I have a new Subaru and it runs like a dream! Thanks so much Ryan, I'll definitely be back.

Did an electrical repair and was able to fix it that same day. I was satisfied with the work. We…read morealso had good conversation. Did not charged me for rear bleaker bulb, car battery installation, and offered me a free Rockstar energy drink. Recommed.

I had my car worked on after a wreck and have to say I'm completely satisfied with their work, they…read morecalled and let me know the progress which I really liked there were no surprises when I picked up the car. They had it done when they said they would and even washed it. Would definitely recommend!

I would highly recommend these guys to anyone looking for quality work. My Brother and I have used…read moreRC auto body since 1990 and will continue to do so in the future. Thank you Rick and Carl, there is a reason you guys have been around so long.

Amazing service, amazing price, so fast. My 21 year old car needed the bumper bolted back on and…read morethe rear liftgate shocks replaced and the side trim stuck back on and tightened and the price he asked was so low I gave $10 extra just because the service was so fast and good. I know that more complex jobs might take more time, but I had the parts for the liftgate already, so he was happy to just quickly replace them. Works like a dream now, the door seal isn't flopping around like a rubber snake and the bumper is securely attached. Will definitely go back for any bodywork needed. These things have been annoying me for ages, and he fixed them in well under an hour. Friendly service, too! The look on my husband's face when the previously horrifically heavy liftgate practically floated out of his hands was priceless. We've been keeping a shovel back there to prop it open and I had the delightful chance to give him a honey-do of "Please get the shovel out of the car."

Incredible shop! They gave me the best price by far in the city & did an INCREDIBLE JOB. Their…read morecustomer service was amazing, got the job done so fast. Couldn't recommend more!