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Auto Service Express

4.6 (22 reviews)
Closed 8:00 am - 5:00 pm

Services - Auto Service Express

Auto maintenance

Oil changes

Auto repairs

5 More Services

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto steering and suspension repair

Routine automotive maintenance

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Recommended Reviews - Auto Service Express

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5 months ago

Quick, efficient and charge a fair price. Convenient location near freeway. They will be my go to for basic services.

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5 months ago

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2 years ago

Tom and his crew are amazing. They do a great job with any work that need's to be done on my.

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1 year ago

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5 years ago

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2 years ago

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4 years ago

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6 years ago

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5 years ago

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6 years ago

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9 years ago

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9 years ago

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13 years ago

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10 years ago

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11 years ago

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Courtney R.

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12 years ago

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Review Highlights - Auto Service Express

The owner, Tom and his team are friendly, honest, thorough and do a great job , at a great price for your auto.

Mentioned in 9 reviews

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Big B Tire - Clear cracking

Big B Tire

(7 reviews)

Fist, let me point out that although this business does carry a smaller new tire inventory, their…read moreused tire stock is vast! Many good brands with tons of life left in them. I needed tires for my son's Audi Quattro that has large performance wheels and an odd tire size. They had several used options even for this vehicle. I only paid $70 for Bridgestone tires with 10mm of tread left (almost new). They retail for over $200 each. The service was great as well!

Formal complaint regarding unsafe used tires sold and improper diagnosis leading to wasted time and…read moreexpense 1. Summary of the issue On 2 April, my Sister purchased three used tires from Big B Tire shop. (Who sells someone three tires?) The tires provided were, in my view, unreasonably worn and potentially unsafe (each appeared to be below ~50% tread; one showed visible dry cracking; and at least one tire was manufactured in 2020). Immediately after installation, the vehicle developed a pronounced vibration/shaking at speeds above ~60 mph. Despite returning to your shop for rebalancing, the issue persisted. Your staff then advised that a wheel bearing needed replacement; however, an ASE-certified technician later confirmed the wheel bearing was not the cause and identified a warped tire as the likely source of the vibration. 2. Detailed timeline * Purchased/installed three used tires. Total paid: [$225]. * After purchase: Vehicle began shaking/vibrating at speeds above ~60 mph. * [Around 12 April]: Returned to shop for balancing. Issue remained. * [Around 13 April]: Returned again; staff stated the vehicle needed a new wheel bearing. * [14 April]: Wheel bearing was evaluated by an ASE-certified technician reported the bearing was fine and indicated a warped tire was the likely cause. * [15 April]: Returned tires to your shop. Tires were accepted back; however, a \$25 restocking fee was charged. 3. Safety concerns Tires are critical safety components. Selling tires with visible dry cracking, significant wear, or structural defects (e.g., warping) can create serious risks, including loss of control at highway speeds. In addition, the incorrect diagnosis and recommendation to replace a wheel bearing caused avoidable delay, inconvenience, and potential expense. Not to mention, when I was bringing them back after buying new ones there was about an 80 year old widow lady who was having similar issues and who had been there three times in the past week trusting these people to help her. It is very sad that there are companies like this still in operation. If it wasn't for me my sister would have blown $300 on a wheel bearing and prob $400 on labor to change out a good wheel bearing for an already good wheel bearing and still have the problem.

Les Schwab Tire Center - My 68 Dodge Charger R/T

Les Schwab Tire Center

(68 reviews)

I made an appointment and somehow their new computer system has a glitch and my tyres didn't get…read moreordered. Thankfully Calvin (the manager) who happens to be a great guy came up with a solution and made the snafu worth my while. Calvin went so far as to personally put two new front tyres on my Charger. I hope Les Schwab execs read this. You need to thank Calvin for his exemplary customer service that he offers to the Springfield community. It is because of how he remedied my predicament that earned me as a life long customer.

I've done business with Les Schwab for more than 40 years and have consistently had good…read moreexperiences--until today. I purchased new tires this summer. Yes, their prices are higher, but I've always justified it because of the guarantee, free flat repairs, and replacement if a tire is irreparable. I've thought of it as "tire insurance." A couple of weeks ago, I had a flat. They repaired it, but it turned into a slow leak. I arrived at 9:00 AM this morning with only three people ahead of me. They aired up the tire and said I was in the queue. When I returned around 9:50 AM, a flood of walk-ins had arrived. I was told I had an appointment in an hour--then 1.5 hours later, still nothing. Eventually I was informed it wasn't "technically" an appointment. After decades of loyalty, this was a huge customer service failure. Very disappointing. It seems like every time private equity buys a company, the service quality declines--and sadly, Les Schwab appears to be going down that path.

Auto Service Express - autorepair - Updated May 2026

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