Always easy to get in and out for an oil change. They have earned my trust by not trying to…read moreoversell services, and on two occasions they saved me money by advising me on where to get small parts and how to take care of minor issues I was having. I felt especially happy after changing out my windshield fluid nozzles with their help. Have been using this place for about three years now, and will continue.

Had to stop in here to get my GLE oil change after a long trip from California to Oregon. Great…read moreguys that work there know their shit and funny as hell I might add. Would definitely recommend going there to get your oil changes done very far and practicing as well.

I am normally pretty self-sufficient when it comes to the cars, but a door latch mechanism took me…read moreout. Before I went Hulk on it, I called Jackson's. Just over the phone, they helped me with some awesome ideas that would save me $$. I am now a faithful customer!!

My dad (who doesn't use the internet) took his car into Jackson's. When he looked at the receipt…read morefollowing his service, he found that he was charged $130 for two gallons of antifreeze. To purchase a gallon of antifreeze at another retail establishment would have cost him $15. He's upset at both the high price and at the customer service he received when he brought this to Jackson's attention.

DO NOT GO HERE !…read more car was perfectly fine . went in for a oil change and now it won't hold oil . they put new filter on the old gasket

Their tech neglected to replace the screws in my air box (air filter housing). Drove back to have…read morethem replaced after discovering this, must have driven 100 miles with an open air box, letting all kind of dirt and debris straight into the engine. Manager replaced screws, I went to replace the air filter myself today and the screws are all different sizes and thread pitches. One of the mounting points is completely stripped out due to the incorrect screw being used. I have to replace my entire air box now. Please avoid this place.

The quick response and the price. I needed my transfer case replaced on my 2013 Chevy equinox. He…read moredid the repair perfectly and now it runs and shifts better than when I first got it. I've tried a lot of repair shops but no more my car goes to DC Auto. He talks to you like a friend and his greeter dog is friendly to.

TLDR: Super honest. Responsive. Excellent prices. Try him…read more I needed a mechanic to give my UofO student's 2019 Elantra a 60K service. Several folks quoted her $700 through $2K. I called and chatted with Dan who assured me it wouldn't need much based on Hyundai's published $60K service list. In the end, it was about $110. He checked her brakes and said they were in great shape and definitely didn't need his $450 per axle brake replacement service. She had previously been told her brakes were dangerously bad and needed urgent replacement. Dan could easily have told me her brakes needed replacing and made $450-900. He did not because he's an honest car mechanic. How refreshing!

Avoid this place like the plague. Please!…read more None of the previous employees who've been in this location in our community are here anymore and they've been here for 20yrs+. Asked for wind shield wipers done and that didn't get done They didn't do half of the work I asked they don't know what they're doing. So oil change was around $130. What a disappointment. Advised me that they don't drop the pan in oil service then took the statement back saying they do. Well what is it? Oh but it's apparently an entirely different service? Never heard of that. the workers are incompetent. I won't be returning, I rather support a small independently owned stop.

Everyone there for customer service were EXCELLENT... I have NEVER HAD such a professional team…read moreservice my vehicle. The communication with each other & me were amazing!!! PLEEEEEEZE community go here & support this business it is for your best interest!! THANK YOU TO THE TEAM TODAY 2/1626 in Springfield, Oregon... You are the BEST!!

By appointment only which can help speed it up but only when people don't call out…read more They're good at the straightforward jobs like oil changes, tire rotation and installation. Pretty basic but not sure I would want any engine work done there anyways. If your needs are basic, they can handle it.

It took a very long time to be served but it's because there were only 2 workers running themselves…read moreragged in the midst of a major nationwide era of hiring and retention problems so I'm sure if they had the number of workers on shift they are trying to hire and retain for those shifts so they can meet the demand that the wait would have been significantly less. When they finally were able to get around to us the work was very honest and reliable. I've gone here for services in the past when they've had full staffing and I believe I've always gotten good value and service for my time and money.

Quick, efficient and charge a fair price. Convenient location near freeway. They will be my go to…read morefor basic services.

Wonderful staff here whose main priority is taking care of their customers. Thank you to Tom…read more(Thomas?) and Courtney. I will be going here from now-on

10/10 service was great, staff was amazing. Vey transparent on pricing and upcoming needs for…read morevehicle. Oil changes aren't usually fun, but if you have an old ford 7.3 diesel, do yourself a favor and get them here. All the mechanics are super friendly, but Michael especially used to have one and is a blast to talk with about cool things you can do to make your truck perform better or save you a headache down the line. Big shoutout to the staff here.

I've been here a couple times now for oil changes, I've had nothing but great customer service! The…read moreemployees are always very kind, not pushy at all. They will make suggestions but they don't try to upsell you or sell extra services that are not needed. I know a lot of women worry about this when going to get an oil change alone. This jiffy lube is definitely my go to from now on. Best place I've gone in Springfield/Eugene area. The prices are great and they offer coupons online as well.

I recently moved to springfield and needed to find a new auto shop that wasn't a half an hour away…read more That lead me to Two Guys. At first, I was skeptical because the guys working when I walked in were a little raunchy. But they fixed my car up (changed out my starter) and even knocked the price down for me without me asking or anything. A couple of days later my car wouldn't start in the walmart parking lot. I called Two Guys to get ahold of Mitch and told him the car wouldn't start. He troubleshot over the phone for me and stayed late to help me get the car back up and running. To put the cherry on top, he and Michael replaced the battery in my car the next day within a couple of hours. The next time my car goes out, I'm taking it to Two Guys. THESE MEN ARE AMAZING. They do great work, and it is obvious they care about what they do. I will be taking my car back to them the next time something goes wrong. SHOUT OUT TO MITCH AND MICHAEL!! YOU GUYS SAVED ME $100 FOR A TOW AND MY SANITY.

These guys overcharged me (twice the normal rate everywhere else, I found out later), didn't…read morecompletely install my new engine (broke my ac, half my belts not on, and parts not only not put back on, but left in an oily mess in my skid plate), and lied about so much more. I've had to spend so much money and time getting all the things fixed/replaced that I've found wrong. Please, do not go here. I wish I could give them a zero. Seriously.

I had the best experience purchasing my vehicle w Lithia this year. I saved $4000 using the Costco…read morePurchasing Program. These guys found me the SUV I wanted in the exact color w every single option I wanted. They offered me a better deal if I bought the silver vehicle on their lot, which I declined. Within a few hours (after leaving the lot) they me a "loaded" White hybrid RAV4 with a panoramic sunroof and gave me a screaming deal! Guys were amazing at the lot... very attentive and helpful. My salesmen were: Chris's Vann Sam Jones Hamad Clint handled the $$$

Bought my vehicle there 4 years ago, a 5 year old SUV. They would only give us $500.00 for our…read moretrade in, a Toyota. Imagine my surprise when the Toyota was listed on their website the next day at $8995.00, even though it had some water damage. Price of vehicle we bought was higher than it should have been considering the paint chips and scrapes the vehicle had. I ended up taking it to my mechanic a few months later as it wasn't running smoothly... $1300.00 later to get it running better. The salesman was nice, but pushy. Financial person was great to work with. However overall I would not recommend this business as they are not forthcoming with a lot of things.