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River Road Automotive

4.1 (30 reviews)
Closed 8:00 am - 5:00 pm

Services - River Road Automotive

Auto diagnosis or inspection

Auto maintenance

Oil changes

10 More Services

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

River Road Automotive Photos

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11 years ago

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10 years ago

My water pump went out and Wade got it done when promised and at the quoted price. Super nice people! I would feel good about going back!

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Ask the Community - River Road Automotive

Review Highlights - River Road Automotive

I have been a very happy and satisfied customer of Wade's at River Road Automotive for MANY years.

Mentioned in 7 reviews

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Prairie Road Automotive

Prairie Road Automotive

4.5
(59 reviews)

Rodents had chewed through the wiring to my HVAC unit and, in the process, shorted it out…read more Apparently some of the wiring they needed to splice together to repair the rodent damage was in a very hard to reach spot - so far up that they almost had to pull the dash to get it rewired. But their mechanics worked hard to get it done without having to pull the dash, saving me hundreds of dollars. When I turned the new unit on it sounded like a single engine prop plane was under the hood. Mike showed me the problem, which was all the paper the mice had stuffed into the blower unit. In the interim between when the HVAC unit blew and when I took it in to Prairie Road, mice had nested in the blower unit. Mike tried to get out as much as he could and told me to go vacuum as much as possible, but that didn't help. He had his guys pull the blower unit out to inspect it, found a huge paper towel stash, cleaned it out, put it back together and, voila, the noise was gone! And they didn't charge me for that work, even though it was a separate issue from the HVAC unit. They just helped me out. which I really appreciated. Mike and Gina are both very helpful and I feel like they really had my back. I will definitely make them my regular shop.

I have a Dodge Durango SRT so I've always have taken every vehicle I've ever owned to the…read moremanufacturer dealership. Lithia Dodge out n out lied to me for over 2 years on a part. It wasn't covered by warranty but containued to tell the the part wason back order. Totally lied to me vs telling me it wasn't covered???? What's up with that. So decided to try a locally Owned business When I walked in I was greeted by Gina, NO WAITING just a great greeting n knew I found a great place to have the "BEAST" Serviced and takin care of. Had oil change n tire rotation and a inspection of the vehicle. Seems like a honest facility. Called when it was done vs me calling. These people did a great job and was finshed when promised and Gina called me!!!!

Oakmont Service Center

Oakmont Service Center

4.4
(59 reviews)

Oakmont Service Center - A Referral That Fell Short…read moreReferrals are the backbone of any reputable business, especially in the world of classic cars. I own a 1949 Chevy, and like many classic car owners, I rely heavily on trusted recommendations. Skilled mechanics who truly understand vintage vehicles are rare in our area, especially since the retirement of one of the most respected classic specialists Eugene has ever had. Oakmont Service Center came recommended by a respected transmission expert, and my first interaction with Jerremy, the manager, was positive. My initial visit--radiator exchange, exhaust leak repair, and a minor carburetor adjustment--went smoothly, and meeting the two mechanics who handle classics gave me confidence in the referral. That confidence didn't last. A Breakdown and a Missed Diagnosis During a casual weekend drive, my Chevy wouldn't start after a coffee stop. After checking the usual suspects with no luck, I called Jerremy. The car was towed in, and it took two days before Eric looked at it. Because I'd had a starter issue in the past, he removed and reinstalled the starter without performing a full diagnostic. A professional approach would have been to verify the actual cause rather than rely on history. The real issue was the distributor. I chose to upgrade to an electronic module and coil. Eric removed the distributor and sent it to a shop in Cottage Grove for the upgrade. When it returned, I made it clear--in front of Eric, Jerremy, and Mike (the owner)--that if there were any questions, they should call the builder directly. No call was ever made. Critical Steps Missed The builder later informed me that Oakmont suggested they "needed to get into the engine," which was unnecessary and incorrect. The distributor had been installed improperly, and a firewall-mounted module was still running six volts--something any experienced classic mechanic would have caught immediately. The car would never have started without correcting that. To suggest engine work without completing basic diagnostic steps was a bad call. Lack of Accountability When I stopped by to speak with Mike about the missed steps, he was "too busy" to talk. Jerremy took my number, but no one followed up. When I reached out again, I was offered a $100 refund--an acknowledgment that mistakes were made, but not a meaningful resolution. I was also disappointed to walk in and see Eric working on my classic without a fender mat. That alone speaks volumes about attention to detail and respect for the vehicle. A Referral That Didn't Hold Up This referral fell short. As another reviewer, Von Sellz, pointed out--we don't all have dash cams to monitor what happens behind the shop doors. Some shops, like Joe's Garage, take thorough check-in photos and run a professional, accountable operation. They've been doing it right since 1952. Oakmont Service Center had an opportunity to live up to their reputation and the trust placed in them through referrals. Instead, they missed critical steps, failed to communicate, and didn't take ownership of their mistakes.

Been coming here for years! Mike's shop is vetted with honest and competent professionals. Always a…read morefair price for services! Clear communication and relevant recommendations to keep vehicles in tip top shape! I definitely recommend them and will keep coming back.

River Road Automotive - autorepair - Updated June 2026

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